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Summary of reviewsResort La Ginabelle in Zermatt emerges as a remarkable destination, characterized by its blend of luxury, comfort, and prime location. Situated in the heart of the town, the resort offers easy access to the train station and ski lifts, making it an ideal base for both winter sports enthusiasts and those wishing to explore the vibrant shopping and dining scenes. Despite its central location, the hotel maintains a tranquil atmosphere on a quiet side street, providing guests with breathtaking views of the iconic Matterhorn and a peaceful setting by a serene river.
The resort's dining options receive high praise, with both breakfast and dinner highlighted for their quality and variety. The breakfast buffet is particularly notable, offering a wide array of choices that cater to diverse dietary needs, including vegan options. Guests also commend the restaurant for its exquisite dishes, including a highly recommended fondue, and appreciate the vegetarian alternatives available.
Exquisite accommodations further enhance the guest experience at Resort La Ginabelle. The spacious, modern rooms, some offering stunning views from large balconies, are equipped with comfortable beds and luxurious amenities, ensuring a restful stay. The cleanliness of the hotel is consistently lauded, with meticulous attention to detail ensuring a spotless environment throughout.
The exceptional staff contribute significantly to the resort's welcoming atmosphere, earning accolades for their professionalism and attentiveness. Families find the hotel particularly appealing, enjoying amenities like the kids club and the ability to relax in the dedicated adult spaces.
Highlighting the resort's luxurious offerings, the spa and pool facilities stand out as exceptional features. The beautifully designed wellness area, equipped with indoor and outdoor heated pools, saunas, and cozy relaxation zones, offers a tranquil escape for guests, further amplified by the scenic beauty of Zermatt.
For ski enthusiasts, the resort's proximity to ski lifts and convenient transport links make it the perfect choice for seamless access to the slopes. Additional amenities, such as ski lockers and the availability of lift passes, enhance the skiing experience, ensuring an unforgettable holiday.
Overall, Resort La Ginabelle delivers an outstanding experience with luxurious accommodations, exceptional dining, and world-class amenities, making it a highly recommended destination for a memorable stay in Zermatt. Show more
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Luxury Hotel
Resort La Ginabelle is known for providing a high level of service and amenities for a luxurious stay in Zermatt. It offers a resort experience with facilities designed for relaxation and enjoyment in an alpine setting.
Hotel Taking Steps Towards Sustainability
The resort utilizes CO2-neutral geothermal energy for heating, cooling, and pools, supplemented by local hydropower. Its buildings feature high levels of insulation, including the Minergie P standard in its new residence.
Hotel for Honeymoon
Offers spacious rooms, a family-friendly atmosphere, and a good wellness area. While family-friendly, the resort provides romantic possibilities with its amenities and beautiful views. Its convenient location adds to its appeal.
Family Friendly Hotel
This resort offers a wide array of family-oriented amenities, including a supervised kids' club, multiple swimming pools, and a playground. They provide family rooms that can accommodate larger groups and offer children's menus, making it a convenient and fun option for families.
Hotel with Swimming Pool
Resort La Ginabelle offers a family-friendly pool area with various water features and activities. The resort-style amenities and engaging environment make it a great option for families.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Outdoor Pool
The resort offers an extensive water world with over 1000m² of spa area, including multiple heated outdoor pools (34-36°C). Highlights include an infinity pool, an adults-only vitality pool, and a stone pine pool, many with Matterhorn views.
Hotel with Indoor Pool
Resort La Ginabelle features a large GinaSPA area over 1000m² with three indoor and outdoor pools, including an indoor vitality pool heated to 34°C with bubble benches and massage jets. The water world has a surface of over 160m², with various bubble loungers, massage jets, and floor bubblers.
Hotel with Heated Pool
This resort offers an extensive aquatic world with multiple heated outdoor pools, including a striking infinity pool and an adults-only vitality pool, maintained at a warm 34-36°C for year-round enjoyment. The pools feature various water attractions like bubble loungers and massage jets, providing ample space for relaxation with mountain views.
Hotel near Ski Resorts
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
4-Star Hotel
Room Types
Single RoomThe pool with a view is a top feature of this single room. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Standard Double Room with partial Matterhorn ViewThis double room features a pool with a view. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Large Double Room with Matterhorn ViewGuests will have a special experience as this double room features a pool with a view. The spacious double room offers soundproof walls, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Apartment with BalconyThis apartment provides a pool with a view. This apartment comprises 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. This apartment features soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 3 beds.
Standard Apartment with partial Matterhorn ViewThe pool with a view is a top feature of this apartment. This apartment comes with 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. This apartment has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 2 beds.
Apartment with Matterhorn ViewThe pool with a view and hot tub are the special features of this apartment. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The apartment's kitchen, which features an oven, is available for cooking and storing food. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Superior Double RoomGuests will have a special experience as this double room features a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Economy Double RoomThis double room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
9.1
Excellent
Location
Resort La Ginabelle in Zermatt boasts an exceptional location that greatly enhances the guest experience. Nestled in the heart of the town, the hotel offers incredible convenience, being just a few steps away from both the train station and various ski lifts. Visitors enjoy the ease of access to the ski areas, shopping streets, and dining options, making it an ideal base for both winter sports and leisurely exploration.
The resort also provides guests with breathtaking views, particularly of the iconic Matterhorn, complementing its tranquil setting by a serene river. Despite being centrally located, the hotel is set on a quiet side street, offering a peaceful retreat while keeping the vibrant city center within easy reach. Facilities are well-regarded, with guests appreciating the fantastic pools, spa, and a well-stocked breakfast buffet. La Ginabelle stands out as a perfect choice for travelers seeking a blend of easy accessibility and scenic beauty, ensuring a memorable stay in the picturesque town of Zermatt.
Breakfast
Nestled in the stunning Resort La Ginabelle, the breakfast experience leaves a lasting impression on even the most seasoned travelers. Guests have consistently praised the breakfast offerings as exceptional, noting the extensive buffet that caters to diverse dietary needs, including vegan requests. Everything imaginable is available, from fresh egg dishes and high-quality meats like salmon to a range of cheeses, cereals, and fresh fruits.
The buffet boasts a generous assortment, providing guests with endless choices and options, including a personalized egg-cooking station and the chance to self-press juice. The effort put into crafting each meal is evident through the quality of the food, with superb pastries and excellent coffee drawing particular mention.
With reports of the breakfast being the best encountered during European travels, it's clear that Resort La Ginabelle excels in culinary service, maintaining high standards with quality products. Every breakfast is a delight, no matter how many days guests choose to indulge. The dining room's charming ambiance enhances the experience, making each morning meal an event to savor before immersing oneself in the resort's delightful spa and relaxation facilities. This exceptional breakfast setup seems to be a key part of what makes a stay at Resort La Ginabelle unforgettable.
Dinner
At Resort La Ginabelle, guests frequently praised the dining experience as an integral part of their stay, with the food consistently described as very good to excellent. The hotel restaurant, serving both breakfast and dinner, is recognized for its high-quality service and exquisite dishes. Guests often highlighted the exceptional fondue, claiming it to be the best in Zermatt. Vegetarian alternatives are also thoughtfully included in the menu, adding to the diverse culinary offerings. While most reviews are overwhelmingly positive, a few noted that certain meals were average and costly. However, the overall consensus recommends the restaurant for its delicious and well-prepared dishes, making it a noteworthy feature of a stay at this elegant resort.
Rooms
Resort La Ginabelle has received glowing feedback from guests, particularly regarding its exquisite rooms. Visitors frequently mention the spaciousness and modern comforts of these accommodations. Many rooms are luxuriously remodeled, with tastefully executed designs and impeccable furnishings. A significant highlight is the magnificent view of the Matterhorn, which can be admired from large balconies provided in some rooms, offering a picturesque backdrop to a relaxing stay.
The spacious bathrooms, featuring sizable tubs and double sinks, add to the sense of opulence and comfort. Guests appreciate the cleanliness and tidiness throughout the resort, often noting the recently renovated rooms that feel fresh and inviting. Bedding is praised for its comfort, contributing to a restful night's sleep, while amenities such as coffee machines and minibars enhance convenience.
Several reviews point out specific features, such as cozy seating areas, sleeping lofts, and beautifully chosen decor, setting a high standard for elegance and style. The accommodations are said to be meticulously maintained, adding to the charm of this beautiful hotel by the Vispa River. Guests also commend the excellent restaurant services, including breakfast and dinner, complementing the overall experience.
In summary, Resort La Ginabelle impresses with beautifully appointed rooms that offer stunning views, luxurious comfort, and modern amenities, making it a delightful retreat for travelers seeking tranquility and elegance in the heart of nature.
Beds
At Resort La Ginabelle, the guest reviews present a generally positive impression of the beds, describing them as comfortable, cozy, and inviting. Many visitors highlighted the quality and coziness of the beds and emphasized a restful sleep experience, often citing the bedding as impeccable. Although some guests pointed out issues with the softness or firmness of the mattresses and occasionally uncomfortable pillows, the majority seemed to enjoy the overall comfort of their rooms. The spa loungers also received high praise as exceptionally comfortable. These elements, combined with the cleanliness of the rooms and other amenities, contribute to a pleasant stay at the resort.
Cleanliness
Resort La Ginabelle in Zermatt stands out for its exceptional standards of cleanliness, making it a highly recommended choice for travelers who prioritize hygiene and tidiness. Guests consistently highlight their satisfaction with the hotel's spotless room service, impeccable accommodations, and the overall neat and clean appearance of the premises. Reviews frequently reference the modern, well-furnished rooms that maintain a high level of cleanliness, contributing to a comfortable and cozy stay. The spa area, complete with a separate relaxation zone for adults, is notably clean and beautiful, adding to the allure of the hotel. The welcoming and friendly staff further enhance the experience with their attentive service, contributing to the well-maintained environment. While some reviews mention the small size of the bathrooms, this minor drawback does not overshadow the hotel's overall cleanliness and excellent location in Zermatt, close to lifts and restaurants. Whether enjoying the roomy accommodations or the hotel's infrastructure, guests are consistently impressed by the cleanliness and attention to detail that characterizes their stay at Resort La Ginabelle.
Staff
Located in a picturesque setting, Resort La Ginabelle stands out for its exceptional staff, whose dedication to hospitality has earned numerous accolades from guests. The team is described as hospitable, attentive, and genuinely focused on ensuring a perfect stay for every visitor. Families particularly appreciate the cheerful and kid-friendly demeanor of the staff, who go out of their way to provide helpful assistance and create a welcoming atmosphere.
Guests consistently praise the staff for their professionalism and personable interactions, often highlighting the excellent reception that sets the tone for a memorable experience. Whether attending to the needs of guests or maintaining a smooth operation, the well-trained and organized team contributes to the resort's high standard of service, where the personal touch makes visitors feel special.
The remarkable level of customer service offered by the staff is matched by the overall experience at the resort, including impeccable accommodations and exceptional amenities like food and spa facilities. With a focus on making guests feel at home, the staff's unwavering friendliness and willingness to assist in any request demonstrate their commitment to first-rate hospitality. As guests are welcomed with smiles and a professional demeanor, Resort La Ginabelle proves to be an extraordinary destination with a team that's truly dedicated to enhancing every aspect of a guest's stay.
Spa
Resort La Ginabelle's spa leaves an indelible impression on its guests, blending both aesthetic appeal and functionality. The spa is widely praised for its beautifully designed, multi-level wellness area that offers diverse amenities including a range of pools, saunas, and cozy relaxation zones. The facilities are consistently described as fantastic, with guests appreciating the clean and new environment that engulfs them in tranquility. The outdoor heated pool offers a particularly relaxing experience, perfect for unwinding after a day of activities like skiing. While some guests noted a minor inconvenience regarding the opening times of the pools, the overall spa experience is punctuated by its luxury and comfort. With its magnificent installations and top-notch services, it stands tall as one of the best parts of a stay at the resort. Overall, Resort La Ginabelle provides a spacious, calm, and very pleasant spa environment that significantly enhances the guest experience.
Pool
An exceptional feature of Resort La Ginabelle is undoubtedly its impressive pool and wellness offerings. Guests consistently praise the variety of swimming and relaxation options available, including both indoor and outdoor heated pools, all set at an ideal temperature. Among the standout features is the stunning infinity pool and the outdoor pool that comes equipped with massage jets, providing the perfect way to unwind after a day of skiing or hiking. The resort's spa and wellness facilities are expansive, equipped with multiple pools and saunas, which consistently earn high marks for being spacious and impeccably maintained. Though the wellness area closes at 8 PM, visitors enjoy the numerous options for relaxation and remark on the beautiful terraces and state-of-the-art amenities. Overall, the pool facilities at Resort La Ginabelle offer a superb experience that complements the friendly service and fine dining in the restaurant, making it a memorable stay for visitors.
Family
Resort La Ginabelle emerges as an ideal destination for families seeking a blend of relaxation and engaging activities for kids. The hotel's well-managed operations and warm hospitality make guests feel right at home, with its prime location enhancing the overall experience. One of the standout features is the kids club, which consistently receives high praise for its excellent service and fun offerings that captivate children, leaving them wanting more. Parents appreciate the coexistence of adult spaces and family spaces, allowing for personal relaxation, especially in the fantastic spa area after a day of skiing. While adolescents revel in their activities, adults can unwind in comfort, enjoying breathtaking views from their rooms. Despite a minor issue with the family room's toilet, guests express overall satisfaction with their stay. As a family-run hotel, Resort La Ginabelle is noted for creating a welcoming atmosphere where children are cherished, making it a highly recommended choice for families traveling together.
Ski
Resort La Ginabelle offers an enviable location for ski enthusiasts, nestled conveniently close to multiple ski lifts, providing seamless access to the scenic slopes. The Sunnega lift is a mere five-minute walk away, making it exceptionally convenient for guests eager to hit the pistes. In addition to its proximity to the Sunnegga funicular, the resort is strategically placed near public transport options like the blue shuttle, ensuring easy commutes to various lifts in the area. The resort's close proximity to the main train station further enhances its accessibility, making travel effortless for visitors.
With a direct connection to the ski area, this locale serves as an excellent base for a skiing holiday, optimized by features such as the ski room, which thoughtfully warms boots overnight, preparing guests for a pleasant ski experience. Ski lockers add to the convenience and practicality, allowing for a seamless transition from the resort to the slopes. The availability of lift passes directly at the resort is an added benefit, streamlining the preparation for daily skiing adventures.
Visitors commend the resort as a perfect spot for skiing, with its strategic location providing both comfort and ease for avid skiers. The combination of accessibility, thoughtful amenities, and a prime location make Resort La Ginabelle a highly recommended choice for those planning a ski-focused getaway.
Luxury
Resort La Ginabelle offers an undeniably luxurious experience for its guests. The resort impresses with its fantastic amenities and services, providing a high level of comfort and relaxation. The rooms are described as spacious and comfortable, featuring ultra-plush bathrobes, linens, and pillows that enhance the stay's luxurious feel. Stylish bathrooms add to the overall elegant atmosphere of the accommodations.
The property's location is convenient, maintaining a clean and well-kept standard that guests appreciate. Dining at the resort is notable for its top-notch service, reflecting a high standard of food quality. Whether referred to as a five-star resort or a little luxury hotel, it consistently delivers excellence. Staff members clearly understand luxury, creating an environment where guests feel truly pampered at this high-end and wonderful resort.
Yes, Resort La Ginabelle has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Resort La Ginabelle.
No, Resort La Ginabelle doesn't allow dogs.
No, parking facilities aren't available at Resort La Ginabelle.