National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA

Zermatt 46.02291200, 7.75133200 , Matterstrasse 39 (Show on Map)
8.9
Excellent


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1 room2 guests 1 room, 2 guests
Info Situated in the center of Zermatt the hotel is right across from the Ski Lift and just a 5-minutes' walk from the train station.
Summary of reviewsNational Zermatt - Matterhorn Views, Sunnegga Gateway & SPA is a stunning hotel located in the heart of Zermatt, offering unparalleled access to both the vibrant village life and the scenic beauty of the Swiss Alps. Its prime location, just a short walk from the main station and conveniently opposite the Sunnegga lift, makes it an ideal spot for skiing enthusiasts eager to explore the slopes or the area's breathtaking surroundings.

The hotel is celebrated for delivering exceptional hospitality, providing an experience elevated by its attentive and friendly staff. Guests consistently praise the hotel's team for their genuine warmth and professionalism, ensuring a memorable stay and forging lasting connections with visitors.

The accommodation features spacious, well-maintained rooms that many guests describe as both cozy and modern, offering remarkable views of the iconic Matterhorn, particularly from private balconies. The cleanliness is consistently highlighted, with the tidy environment extending beyond the rooms to the spa and pool facilities. These amenities, along with the inviting sauna and whirlpool, create a serene retreat after a day of skiing, further complemented by the well-upkept pool area.

Culinary offerings at the hotel are equally impressive. The breakfast buffet receives high marks for its variety and quality, showcasing delicious options like pancakes, eggs, and coffee that set a pleasant tone for the day. The dinner experience also garners praise, featuring artfully prepared dishes by a renowned chef, making the dining here a delight despite higher prices and occasional menu repetition.

Families find the hotel exceptionally accommodating, with dedicated amenities catering to young guests, including an indoor playroom and outdoor playground, thoughtfully designed family rooms, and a welcoming atmosphere perfectly suited for family vacations.

Overall, National Zermatt blends luxury, convenience, and Alpine charm, proving to be a perfect getaway in Zermatt. Its combination of stunning views, impeccable service, and outstanding amenities leaves guests with fond memories, embodying the essence of an exceptional four-star stay.
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Categories
Luxury Hotel
This hotel is recognized in luxury hotel listings and features Matterhorn views and a spa for guests to enjoy.

Hotel near Golf Courses
This hotel is listed as a 'Golf Resort', signifying its amenities and services are tailored for golf enthusiasts. Its central location on Matterstrasse offers good access to Zermatt's transport system and the indoor golf facility.

Hotel with Spa
Offers a full-service spa with an indoor pool, sauna, steam room, and provides treatments such as deep-tissue massages, body scrubs, and aromatherapy.

Hotel near Nightlife Spots
The hotel has a terrace bar, and is conveniently located near the Sunnegga gateway, and offers proximity to apres-ski and nightlife spots.

Hotel with Swimming Pool
This hotel's pool offers stunning views of the Matterhorn, providing a unique and memorable swimming experience. The spa facilities complement the pool, adding to the overall appeal for relaxation and wellness.

  Heated Pool    Indoor Pool  

Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
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Business Hotel
Combining scenic views with spa facilities, this hotel offers a relaxing environment for business travelers. Its amenities and location enhance its appeal.

Hotel with Tennis Courts
Features tennis courts along with a fitness center, indoor pool, and access to skiing and hiking trails. It caters to active guests with a broad range of non-water sport and outdoor activities.

4-Star Hotel
Offers stunning views of the Matterhorn. It provides easy access to the Sunnegga gateway and includes a spa for relaxation.

Hotel with Indoor Pool
This hotel in Zermatt features extensive SPA facilities, which typically include an indoor swimming pool for guest relaxation and recreation.

Hotel with Heated Pool
The spa area at this hotel includes a heated swimming pool, offering guests a warm and comfortable environment for a swim.

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Gym

Room Types
Duplex Suite 2-floor suite with a living room with an open fireplace downstairs and a bedroom and a bathroom with a hot tub upstairs. It has a south-facing balcony with Matterhorn views. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 adults + 3 children up to 16 years (see Property Policies). When you are arriving with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Double Room En-suite room with a balcony and a flat-screen TV. Please note that extra beds are not available in this room type.

Double Room with Matterhorn View Room featuring a balcony with views of the Matterhorn Mountain, a minibar, a flat-screen TV and a bathroom with hairdryer, free toiletries, bathrobe and bath tub.

Family Room The spacious family room features a minibar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.

Deluxe Double Room with Matterhorn View The spacious double room features a minibar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Deluxe Double Room The spacious double room offers a minibar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Mini Family Room The spacious family room features a minibar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.

Guest Reviews
8.9
Excellent
Location
Nestled in the heart of Zermatt, the National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA boasts an impeccable location that captures the essence of Alpine charm. This hotel is strategically positioned just a short 7-10 minute stroll from the main station, providing effortless access for travelers. Its proximity to the Sunnegga lift, located right across the street, makes it an ideal spot for those eager to hit the slopes or explore the breathtaking surroundings.

Guests consistently praise the hotel's prime location, which strikes a perfect balance between convenience and tranquility. It's situated close to an array of dining options and shopping venues, ensuring that visitors can explore the vibrant village life without being in the midst of a bustling party street.

For those who admire majestic views, the rooms offer stunning vistas of the iconic Matterhorn, especially when enjoyed from private balconies. This beautifully located hotel delivers more than just a picturesque backdrop; it complements its offering with a fantastic spa, featuring facilities such as a whirlpool and sauna, perfect for après-ski relaxation.

The welcoming and attentive staff further elevate the experience, providing excellent customer service that enhances the stay. With its perfect mix of location, comfort, and superb amenities, the hotel stands as a testament to its well-deserved four-star rating.

Breakfast
National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA, garners high praise for its delightful breakfast offerings. Guests frequently describe the breakfast as fantastic, amazing, and superb, highlighting a varied and abundant selection that consistently impresses. The buffet stands out with its freshness, richness, and the sheer variety it offers, including special mentions of delicious pancakes, eggs, and exceptional coffee. Numerous reviews commend the generous and well-presented nature of the buffet, noting that it includes everything one might need to start the day. The inclusion of fresh ingredients and the friendly service enhance the breakfast experience, making it a top feature of the hotel. Although a couple of reviews offer room for improvement, overall, the breakfast at this hotel is celebrated for its quality, variety, and inviting presentation, making mornings a memorable part of the stay.

Dinner
National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA offers a dining experience that is a blend of artistic presentation and exceptional flavor, crafted by a super chef. The food quality is consistently praised, with diners enjoying both the menu and a la carte options that are described as a dream come true. Guests have enjoyed excellent dinners marked by friendly service, noting that the meals are delicious and the dinner experience is superb overall.

While the restaurant can be on the pricier side with dishes that might be somewhat unusual, the offerings are always finely crafted. Diners opting for half board or the 4-course menu find themselves very satisfied with the ample and tasty food choices. Special nights, such as the Saturday evening buffet and the hotel's BBQ events, delight guests with an abundance of meats, seafood, and sides, proving a highlight of their stay.

However, there are some slight criticisms, such as a repetitive menu and the restaurant closing on certain nights. Additionally, the presence of many group guests is occasionally noted, which might slightly impact the dinner atmosphere for some. Nonetheless, the dining experience at this hotel is predominantly positive, striking a fine balance of culinary excellence and hospitable service.

Rooms
The National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA impresses with its spacious, clean, and well-maintained rooms. Many guests highlighted the ample storage and comfort of the accommodations, with several rooms offering stunning views of the Matterhorn. The renovated rooms, described as both cozy and modern, add a touch of elegance to the stay. Guests appreciated the cleanliness and thoughtful amenities, including welcome fruits and chocolates. A number of reviews commended the hotel for its serene atmosphere, enhanced by balconies offering breathtaking landscapes. Although some comments mentioned outdated decor and flat pillows, the overall room experience remained positive, particularly given the exceptional panoramas and the establishment's strategic location. The enjoyable breakfast, pleasant restaurant, inviting pool, and spa facilities further contribute to a relaxing retreat in the heart of Zermatt.

Beds
The beds at National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA receive mixed feedback from guests. Many found the beds to be spacious, clean, and comfortable, contributing positively to their overall stay. Despite this, some guests noted that certain double beds were simply two separate beds pushed together, which affected the experience. A few comments mentioned older bedsteads that would benefit from modernization, as well as issues with the quality of the cushions. While one guest mentioned being on a modest third bed, the general consensus highlights the comfort and cleanliness of most beds, enhancing the accommodation's appeal.

Cleanliness
The National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA consistently impresses guests with its exceptional cleanliness and inviting atmosphere. Visitors frequently highlight the spotless condition of the rooms and bathrooms, emphasizing that they were very clean and well-maintained throughout their stay. The accommodation conditions are praised as excellent, with guests noting the tidy and cozy environment.

The hotel offers more than just clean rooms; the spa and pool facilities are also highlighted for their outstanding upkeep and cleanliness. Guests appreciate the well-maintained spa and pool area, considering it a top-notch amenity that complements the comfortable and tidy accommodation. With its clean environment matched by friendly and professional service, the hotel provides a serene setting for travelers seeking relaxation and comfort. The location further enhances the experience, with convenient access to skiing activities thanks to a lift located right in front of the hotel. Overall, the National Zermatt excels in providing a pristine and inviting stay for its guests.

Staff
Nestled in the heart of Zermatt, National Zermatt offers more than just stunning Matterhorn views and luxurious amenities; it boasts a team of exceptional staff who seem to redefine hospitality. Guests frequently highlight the wonderful, friendly, and welcoming nature of the hotel team, noting their warmhearted attitude and exceptional service quality. Whether interacting with the incredibly attentive reception desk personnel or receiving insights from the knowledgeable front desk and breakfast managers, visitors consistently receive first-class service. Moreover, the team's enthusiasm, professionalism, and genuine friendliness shine through each interaction, making guests feel truly welcome and cared for. The staff’s commitment to exceeding expectations is evident, whether they’re providing helpful information about the local area or going above and beyond to accommodate requests. This level of service assures visitors a memorable stay, further enhanced by the attentive nature of staff throughout the hotel. Such remarkable hospitality leaves travelers not only appreciating the beautiful surroundings but also cherishing the warm connections made during their stay.

Spa
Nestled in the breathtaking surroundings of the Swiss Alps, National Zermatt promises a rejuvenating retreat with its outstanding spa and wellness facilities. Visitors frequently commend the hotel’s spa area as amazing, perfect, and exceptional, with some even calling it a wonderful sanctuary. The modern design meets functionality, as the spa features a large pool, jacuzzis, and a variety of saunas, offering everything one might desire in a high-end wellness center. Guests appreciate the well-organized and quiet ambiance, making it an ideal place to unwind after the excitement of a day on the slopes. Highly service-minded staff add to the experience, providing professional and welcoming service that enhances the relaxing atmosphere of the hotel. With its well-equipped amenities and varied offerings, the spa at National Zermatt stands out not just for its facilities but also for the incredible service, exceeding guest expectations and providing a perfect complement to the breathtaking views of the Matterhorn.

Pool
The pool and spa area at National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA consistently impresses guests with its modern and clean design. Visitors praise the indoor pool for its beauty and excellent upkeep. Families find both the main pool and the baby pool enjoyable and well-organized, creating a perfect atmosphere for everyone to relax. The wellness area, featuring a cold plunge, saunas, and jacuzzi, is described as fantastic, with warm water temperatures adding to the overall comfort. This pleasant oasis provides a heavenly retreat, leaving a lasting impression on guests who appreciate both the stunning facilities and the warm service.

Family
Hotel National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA emerges as an ideal getaway for families, particularly those with children. The hotel offers a range of amenities that cater specifically to young guests, including an indoor playroom and an outdoor playground complete with swings. Families can unwind in spacious, comfortable rooms, many of which feature loft netted hammock areas that have been a hit with children who enjoy the trampoline-like experience. The family rooms are thoughtfully designed, even providing small touches such as a bathrobe and slippers for kids along with a charming little bear, enhancing the welcoming atmosphere.

Parents also appreciate the hotel's family-friendly atmosphere and the convenient geographical location, which makes it an excellent base for skiing adventures. The spa area is noted as perfect for families, enabling the entire group to relax after a day of activities. In addition to these facilities, guests have praised the hotel's accommodating service, citing arrangements such as car service to the train station as an added bonus.

Stunning views of the Matterhorn complement the authentic Swiss elements of the hotel, making it not only a comfortable stay but also a visually captivating one. Friendly staff and great accommodations round out the positive experience, ensuring that families leave with fond memories of their time at Hotel National Zermatt.

Ski
Nestled in a prime spot, 'National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA' offers an exceptional experience for ski enthusiasts. Its unbeatable location just steps away from the Sunnegga funicular grants guests effortless access to the Zermatt ski area, making it a haven for those eager to hit the slopes. The hotel's exemplary service is highlighted by ski facilities that simplify gear rentals with handy discount coupons, and attentive staff like Aylin, who ensures guests enjoy meticulously organized skiing adventures.

Guests praise the hotel for surpassing expectations, with thoughtful amenities such as a ski room and complimentary transfers to the train station, enhancing the overall convenience. The culinary offerings at the hotel are top-notch, attributed to a super chef, and the breakfast and impeccable dinner options leave guests more than satisfied.

The rooms boast stunning views of the majestic Matterhorn, making each stay a visual treat. Flexibility in managing bookings allows for a stress-free experience, contributing to what many describe as their best ski trip ever. Anchoring a fantastic stay in a beautiful location, the hotel is a perfect blend of luxury, convenience, and Alpine charm.


Yes, National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA.

Yes, National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA welcomes dogs.

No, parking facilities aren't available at National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA.

Yes, National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA has a gym.

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