Europe Hotel & Spa

Zermatt 46.01789600, 7.74946800 , Riedstrasse 18 (Show on Map)
9.4
Excellent


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Summary of reviewsNestled in the tranquil heart of Zermatt, Europe Hotel & Spa provides an ideal retreat for travelers, marrying serene surroundings with easy access to the vibrant town center. Guests frequently praise the hotel's prime location, which offers stunning views of the iconic Matterhorn, contributing to a memorable and picturesque stay. Providing modern and beautifully designed interiors, the hotel is lauded for its warm, cozy ambiance and the exceptional friendliness of its staff, who are committed to delivering top-notch hospitality and making guests feel genuinely welcomed.

The culinary experience at Europe Hotel & Spa is exceptional, with its breakfast buffet receiving accolades for its extensive and high-quality selection, complemented by breathtaking views of the Matterhorn. Dinner offerings, including themed nights such as the Valais evening, are celebrated for their remarkable quality and gourmet flair, though a wider range of vegetarian options could be appreciated.

The rooms at Europe Hotel & Spa are thoughtfully designed to combine modern luxury with cozy comfort. They are appreciated for their immaculate cleanliness, spaciousness, and delightful views of the Matterhorn from many rooms. Guests highlight the exceptionally comfortable beds that ensure a restful night's sleep.

Guests also commend the hotel's commitment to maintaining an impeccably clean and welcoming environment. The spa facilities, though compact, offer a blissful retreat with features like a jacuzzi pool and saunas, contributing to a relaxing stay. The hotel is particularly accommodating for families, featuring spacious rooms and thoughtful amenities for children, ensuring a family-friendly atmosphere.

The hotel often exceeds its four-star designation, offering a luxurious experience comparable to many five-star establishments. Guests express delight in the hotel's amenities, attention to detail, and the personal touches that enhance their stay. With its exceptional service, elegant decor, and inviting atmosphere, Europe Hotel & Spa stands out as a premier choice for travelers seeking a luxurious yet comfortable retreat in Zermatt.
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Categories
Boutique-style Hotel
Europe Hotel & Spa features a luxurious mountain lodge design, with some rooms offering Matterhorn views. The hotel combines comfortable accommodations with spa facilities for a relaxing stay.

Hotel near Golf Courses
This hotel with spa facilities in Zermatt is conveniently located for golfers heading to Golf Club Matterhorn. The spa offers a chance to unwind and recover.

Hotel with Spa
Provides a wellness area with a large relax-Jacuzzi, Finnish sauna, steam bath, organic herbs sauna, multi-sensory shower, and a relaxation area. Offers various spa treatments.
Spa facilities:
Heated pool(s)
Private massage and treatment room(s) - Number: 3
Sauna(s) - Number: 2
Steam room(s) / Hammam(s) - Number: 1
Spa facilities opening hours: 15:00 - 20:00
Cost for using spa facilities: Free for guests
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Romantic Hotel
This luxurious mountain lodge offers Matterhorn views from many of its rooms and features a wellness center. The combination of views and relaxation facilities enhances its romantic appeal.

Hotel near Nightlife Spots
This hotel on Riedstrasse provides good access to the bars and pubs located in the central village area, including Papperla Pub.

Business Hotel
Combining hotel and spa services, this establishment is equipped for business and relaxation. It offers a comfortable and convenient stay for professionals.

Accessible Hotel
Europe Hotel & Spa features a lift, contributing to accessibility within the hotel. It is located in the heart of Zermatt with good access to mountain rides and walking paths.

4-Star Hotel
Europe Hotel & Spa in Zermatt is a luxurious property with a spa and wellness center. The hotel is conveniently located near the train station and ski lifts, making it ideal for both relaxation and adventure.

Luxury Hotel

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Room Types
Design Family Room This design family room is elegantly furnished in an Alpine modern style and features a sofa bed.

Design Double Room This double room features a bathroom, partly open to the room, with bathtub, shower, separate toilet, hairdryer, towel heater, balcony, telephone, TV, minibar and safe.

Double Room Classic Design This simply furnished room are equipped with a double bed and modern setting.

Design Double Room with Matterhorn View This modern alpine room features a south-facing balcony with Matterhorn view and a bathroom with a walk-in rain shower.

Deluxe Family Room Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious family room features a minibar, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 3 beds.

Suite with Mountain View This new south-facing suite features a large balcony and a view of the Matterhorn. It also offers a large panoramic skylight with natural light, a rain shower (with a view of the mountains), a free-standing bathtub and a separate toilet. There is a separate room for children.

Superior Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room provides a minibar, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
9.4
Excellent
Location
Nestled in the heart of Zermatt, Europe Hotel & Spa offers an oasis of tranquility, ideally located away from the hustle and bustle of the main street while still providing easy access to the vibrant activities and attractions of the town. The hotel boasts a peaceful setting, perfect for relaxing after a day of exploring nearby shops, restaurants, and ski lifts. Guests rave about the breathtaking views of the iconic Matterhorn, which can be admired from many rooms and balconies, providing a stunning backdrop for a memorable stay.

Conveniently positioned, the hotel is within walking distance of key attractions such as the Matterhorn Glacier Paradise express and the Sunegga station. For those arriving by train, the station is just a short walk away, supplemented by a handy shuttle service that enhances the ease of arrival and departure. The hotel's slightly off-the-beaten-path location ensures a quiet ambiance, allowing guests to unwind in a serene environment while remaining connected to the town's lively center.

With a design that is both beautiful and modern, the hotel is a delightful retreat that captures the charm of the area. Guests consistently appreciate its friendly and efficient staff, who contribute to a warm, cozy atmosphere throughout the property. The combination of a great location, spectacular views, and attentive service makes Europe Hotel & Spa an ideal starting point for hikes and adventures in Zermatt.

Breakfast
Europe Hotel & Spa offers an exceptional breakfast experience that repeatedly impresses guests from all over. The breakfast buffet is praised for being both extensive and high in quality, featuring an abundant selection of baked goods, fresh fruit, eggs, bacon, cheese varieties, smoked salmon, and traditional European options alongside Western-style favorites. Reviewers highlight the scrumptious taste and well-curated variety, ensuring that no culinary desire goes unmet. The inclusion of a self-serve egg station adds a personal touch to satisfy individual preferences. With many visitors deeming it the best breakfast they've encountered during their travels in Switzerland, the hotel successfully sets a remarkable culinary standard. The dining area further enhances the experience with breathtaking views of the Matterhorn, making breakfast not only a feast for the taste buds but also a visual delight. Professional staff contribute to the seamless morning experience, ensuring that guests feel welcomed and looked after. Whether accompanied by delicious coffee or cappuccino, every morning at Europe Hotel & Spa begins with a breakfast that is both hearty and fulfilling, setting a perfect tone for the day ahead.

Dinner
Guests of the Europe Hotel & Spa consistently praise the dinner experience, highlighting a series of changing menus that showcase culinary variety and gourmet treats. The themed dinner nights, particularly the Valais evening, receive acclaim for their first-class quality. Reviewers note the exceptional service and rave about the delicious food, with many describing the meals as dreamlike and some of the best they've had, particularly in Switzerland. The hotel offers a remarkable dining experience with well-balanced meals that incorporate new flavors, leaving a lasting impression on the taste buds.

For guests, the dinner menu typically includes multiple courses and presents excellent value, often complemented by a special discount for in-house diners. However, some guests mention a desire for more vegetarian options and note occasional order mistakes. Overall, the quality, presentation, and price of the meals are applauded, making the hotel's restaurant a highly recommended option for dining in the region.

Rooms
Nestled in the picturesque setting of Zermatt, Europe Hotel & Spa offers a delightful stay with rooms that effortlessly blend modern luxury with cozy comforts. The rooms, although not grand in size, exhibit thoughtful designs that maximize space and utility, ensuring guests are enveloped in comfort and style. Decorated with a contemporary flair, the rooms boast immaculate cleanliness and are well-appointed with all the necessary amenities, making them ideal for both families and couples.

The hotel’s rooms often present magnificent views, particularly those offering a direct gaze onto the Matterhorn. This iconic mountain view from room terraces and balconies is a standout feature, described by many guests as dreamlike and spectacular, enhancing the overall charm of the stay. Even on the first floor, rooms impress with their generous space and exceptional comfort, including features like large rain showers and exceptionally comfortable beds.

The combination of spaciousness, clever design, and tasteful decoration makes each room worth experiencing. Guests find themselves in a serene environment with a warm, inviting ambiance, epitomizing a ski mountain lodge vibe with a modern twist. Europe's commitment to providing a relaxing retreat is clear, with rooms consistently praised for being very clean, quiet, and beautifully furnished.

For those fortunate to secure a room with a Matterhorn view, the scenery adds an extraordinary layer to the experience. Even the hotel's family rooms ensure comfort without compromising on elegance. Europe's enviable location, coupled with its top-notch room offerings, positions it as a true gem in Zermatt, where the harmony of spectacular nature meets sophisticated indoor comfort.

Beds
Europe Hotel & Spa offers a notably comfortable sleeping experience, featuring beds that guests frequently describe as super comfortable, extremely comfortable, and very comfy. Many reviews highlight the exceptional comfort of both the beds and pillows, providing a restful night's sleep. The family rooms are particularly praised for being very comfortable, enhancing the overall satisfaction of a stay. However, some guests mentioned minor inconveniences such as single beds not locking together and preferences for firmer pillows. Despite these occasional comments, the general consensus remains positive, with comfort being a standout aspect of the hotel experience. The overall atmosphere is complemented by extremely friendly staff, a great breakfast buffet, and meticulously clean rooms and wellness facilities, resulting in an excellent guest experience.

Cleanliness
Nestled in a prime location with breathtaking views of the Matterhorn, Europe Hotel & Spa consistently impresses with its unwavering commitment to cleanliness. Guests repeatedly highlight the spotless nature of the hotel, from immaculately clean rooms and bathrooms to the tidy spa facilities. The sense of cleanliness extends throughout the property, providing an ambiance that is both welcoming and fresh.

Each room reflects exceptional attention to detail, combining functionality with elegant design, ensuring both comfort and style. The hotel feels modern and meticulously maintained, enhancing the overall experience for visitors. With a dedicated cleaning staff ensuring each space remains pristine, guests can relax in an atmosphere that feels both homely and luxurious.

The spaces are not just clean but also thoughtfully decorated, offering a peaceful retreat after a day of exploring. The hotel is beautifully appointed, showcasing a blend of sophistication and family-friendly atmosphere, which further complements its reputation as a flawless destination.

Staff
The Europe Hotel & Spa sets a high standard for hospitality with its exceptional staff praised across multiple reviews for their attentiveness, professionalism, and kindness. Visitors frequently commend the hotel staff for being exceptionally friendly and helpful, with guests feeling genuinely welcomed and treated like family. The personnel at the hotel demonstrate remarkable hospitality, attending to every need with efficiency and care. From the warm welcome at check-in to the attentive service throughout the stay, the staff's dedication to creating a comfortable environment is evident.

Guests note the team's accommodating nature across all departments, including the front desk, housekeeping, and restaurant services, which further enhances the overall experience at the hotel. The staff's ability to respond promptly to requests and offer valuable local tips and advice is recognized and appreciated by visitors. Reviews consistently highlight the excellent service quality, with staff often going above and beyond to ensure a memorable stay. The personal touches and attention to detail provided by the enthusiastic and patient team contribute significantly to the hotel's inviting atmosphere.

Spa
Europe Hotel & Spa has been showered with praise for its exceptional wellness offerings, providing guests with a serene retreat after a day of exploration. The spa, while compact, boasts a delightful jacuzzi pool perfect for unwinding and revitalizing weary muscles, as well as a range of saunas and a steam room that are both modern and immaculately maintained. With a variety of facilities including a bio sauna, steam bath, and a generously sized whirlpool, it offers an inviting and cozy atmosphere conducive to deep relaxation. The spa is not just a functional amenity but a highlight of the hotel experience, offering a fantastic setting for guests to recharge and enjoy. The friendliness of the staff further enhances the calming environment, making it an unexpected pleasure and cherished retreat for those returning from the scenic outdoors.

Family
Europe Hotel & Spa offers an inviting retreat for families seeking a comfortable and child-friendly haven. The staff is noted for their warm hospitality, ensuring that children and adults alike feel welcome throughout their stay. The hotel features a small play area near the main lobby, where young guests are kept entertained and content. Spacious family rooms cater excellently to families, with configurations suitable for households of up to four people. The thoughtful addition of an activity bag in the room further enhances the experience, providing children with engaging entertainment options. Many guests appreciate the personalized touches and attentive service, supported by the friendly and accommodating staff who ensure a seamless check-in process. The wonderful views of the Matterhorn add to the charm, making meals at nearby restaurants delightful for families. Europe Hotel & Spa successfully combines comfortable family living with a cozy, convivial atmosphere, making it a cherished destination for families seeking relaxation and quality time together.

4 Star
Europe Hotel & Spa in Zermatt seems to transcend its official four-star status, often surprising guests with a five-star experience. Many visitors find the luxurious nature of the hotel’s offerings hard to resist, claiming a stay here feels more upscale than expected. Its breakfast is particularly noteworthy, standing out even among other four-star hotels across Switzerland with fresh eggs enhancing the morning experience.

Guests can enjoy special amenities like ordering specific types of pillows before 8 PM, which adds to the personalized touch the hotel provides. Despite a few remarks about the service level not always meeting four-star expectations, the service is mostly praised as top-notch, contributing to a generally high recommendation for anyone seeking a relaxing and luxurious retreat in Zermatt.

However, some guests note a minor inconvenience with the availability of water, suggesting room supplies rather than reliance on the mini bar. Yet, the overall impression of Europe Hotel & Spa is overwhelmingly positive, with many patrons eager to recommend it for its exceptional facilities and superior service that competes with any high-end establishment.

Luxury
Europe Hotel & Spa in Zermatt offers a luxurious haven for travelers seeking an exceptional experience. Renowned for its top-notch facilities, this first-class hotel combines modern and elegant decor with a relaxed, boutique atmosphere. Guests frequently highlight the spa and massage services as truly outstanding, contributing to the hotel's reputation as a super luxurious getaway. The attention to detail throughout the property reveals the passion and expertise of a long-standing owner, evident in every thoughtfully curated aspect.

Many reviewers express that their stay exceeded expectations, noting that the services and ambiance felt comparable to a five-star establishment. The hotel is celebrated as both quirky and elegant, providing a serene escape that manages to be both fun and sophisticated. Impeccable service and a welcoming atmosphere ensure that every guest feels valued, enhancing the hotel's appeal as a perfect retreat. Overall, Europe Hotel & Spa stands out as a little touch of luxury in the heart of Zermatt, leaving guests eager to return for another memorable stay.


No, Europe Hotel & Spa doesn't have any pool.

Yes, a spa is available at Europe Hotel & Spa. For more information, read the answers to the Spa questionnaire

Yes, Europe Hotel & Spa welcomes dogs.

No, parking facilities aren't available at Europe Hotel & Spa.

No, Europe Hotel & Spa doesn't have a gym.

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