Backstage Boutique SPA Hotel
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Summary of reviewsBackstage Boutique SPA Hotel, nestled in the heart of Zermatt, boasts an exceptional location praised for its convenience and proximity to essential amenities such as the train station, shops, restaurants and stunning views of the Matterhorn. The central but peaceful spot ensures easy access to popular attractions, ski resorts and local entertainment, making it an ideal base for various activities.
The breakfast experience is a highlight with guests lauding its high quality, great variety and delicious options. The nutritious spread includes fresh fruits, a wide range of cheeses and freshly made egg dishes, garnering frequent acclaim. The beautifully presented, well-rounded meals often exceed expectations, though minor inconveniences like occasional slow service or limited vegetables are noted.
Dining at the hotel is another standout element with visitors praising the delicious and upscale meals, particularly at the Michelin-starred restaurant, After Seven. The hotel's efforts to find alternative dining arrangements when needed further showcase their dedication to a memorable culinary experience. The overall dining ambiance, from the lavish breakfast to exquisite dinners, receives high marks.
The rooms are artistically designed, comfortable and well-maintained, often featuring views of the Matterhorn. Despite being clean and cozy, some guests mention issues like poor soundproofing, lack of bathroom privacy and variable room sizes. Nonetheless, the unique decor and comfort levels remain strong positives.
Cleanliness is a well-regarded aspect with most areas described as spotless and well-maintained. While the majority of feedback is positive, there are occasional mentions of dusty furnishings and specific cleanliness issues, indicating minor room for improvement.
The staff at Backstage Boutique SPA Hotel consistently receive high praise for their exceptional service and friendliness. The team is noted for being welcoming, attentive and proficient in English with specific staff members receiving special commendations. Their helpfulness and willingness to go the extra mile create a warm and inviting atmosphere.
The Wi-Fi generally meets guests' expectations with reliable connectivity, though some mention the absence of support for modern streaming services as a minor drawback.
The hotel's spa is a significant draw with guests appreciating its unique and calming facilities. The diverse wellness options, including saunas, themed steam rooms and a rooftop jacuzzi with Matterhorn views, are frequently highlighted. Occasionally, guests mention maintenance needs and operational issues, but overall, the spa remains a praised feature.
The hotel caters well to families, offering a charming ambiance and attentive service with facilities accommodating multiple generations. Despite the spa sometimes being crowded with children, the overall family-friendly environment is appreciated.
For skiing enthusiasts, the hotel's proximity to key ski lifts and convenient ski storage facilities is a major plus. Guests enjoy easy access to the slopes and the heated sauna after a day of skiing, though minor issues like a small ski rental shop and occasional disorganization are noted.
The vibrant nightlife around the hotel, including a popular basement nightclub, offers a lively atmosphere. However, this can lead to noise disruptions, especially on weekends, potentially challenging guests seeking a quieter environment.
Lastly, the beds receive mixed reviews with many guests finding them comfortable, while others criticize the firmness and lack of pillow support. Personal preferences play a significant role in the perceived comfort level.
In summary, Backstage Boutique SPA Hotel offers a well-rounded experience with its prime location, delectable dining options, unique rooms and excellent spa. The attentive staff and family-friendly services further enhance its appeal, making it a highly recommended destination in Zermatt, despite minor areas for improvement.
Categories
The breakfast experience is a highlight with guests lauding its high quality, great variety and delicious options. The nutritious spread includes fresh fruits, a wide range of cheeses and freshly made egg dishes, garnering frequent acclaim. The beautifully presented, well-rounded meals often exceed expectations, though minor inconveniences like occasional slow service or limited vegetables are noted.
Dining at the hotel is another standout element with visitors praising the delicious and upscale meals, particularly at the Michelin-starred restaurant, After Seven. The hotel's efforts to find alternative dining arrangements when needed further showcase their dedication to a memorable culinary experience. The overall dining ambiance, from the lavish breakfast to exquisite dinners, receives high marks.
The rooms are artistically designed, comfortable and well-maintained, often featuring views of the Matterhorn. Despite being clean and cozy, some guests mention issues like poor soundproofing, lack of bathroom privacy and variable room sizes. Nonetheless, the unique decor and comfort levels remain strong positives.
Cleanliness is a well-regarded aspect with most areas described as spotless and well-maintained. While the majority of feedback is positive, there are occasional mentions of dusty furnishings and specific cleanliness issues, indicating minor room for improvement.
The staff at Backstage Boutique SPA Hotel consistently receive high praise for their exceptional service and friendliness. The team is noted for being welcoming, attentive and proficient in English with specific staff members receiving special commendations. Their helpfulness and willingness to go the extra mile create a warm and inviting atmosphere.
The Wi-Fi generally meets guests' expectations with reliable connectivity, though some mention the absence of support for modern streaming services as a minor drawback.
The hotel's spa is a significant draw with guests appreciating its unique and calming facilities. The diverse wellness options, including saunas, themed steam rooms and a rooftop jacuzzi with Matterhorn views, are frequently highlighted. Occasionally, guests mention maintenance needs and operational issues, but overall, the spa remains a praised feature.
The hotel caters well to families, offering a charming ambiance and attentive service with facilities accommodating multiple generations. Despite the spa sometimes being crowded with children, the overall family-friendly environment is appreciated.
For skiing enthusiasts, the hotel's proximity to key ski lifts and convenient ski storage facilities is a major plus. Guests enjoy easy access to the slopes and the heated sauna after a day of skiing, though minor issues like a small ski rental shop and occasional disorganization are noted.
The vibrant nightlife around the hotel, including a popular basement nightclub, offers a lively atmosphere. However, this can lead to noise disruptions, especially on weekends, potentially challenging guests seeking a quieter environment.
Lastly, the beds receive mixed reviews with many guests finding them comfortable, while others criticize the firmness and lack of pillow support. Personal preferences play a significant role in the perceived comfort level.
In summary, Backstage Boutique SPA Hotel offers a well-rounded experience with its prime location, delectable dining options, unique rooms and excellent spa. The attentive staff and family-friendly services further enhance its appeal, making it a highly recommended destination in Zermatt, despite minor areas for improvement.
Boutique-style Hotel
The Backstage Boutique SPA Hotel in Zermatt offers a unique and artistic experience with its creative design and spa facilities. Its personalized service and central location make it a top choice for travelers seeking a distinctive stay. The hotel's focus on art and wellness creates a memorable atmosphere.
Luxury Hotel
Backstage Boutique SPA Hotel stands out with its unique, artsy design and a spa inspired by the Creation story. It offers a range of rooms and suites, some with Matterhorn views and fireplaces. The hotel also features an outdoor pool, hot tub, sauna, steam room, and a nightclub.
Hotel for Honeymoon
Offers unique and stylish rooms with a focus on art and design. The hotel features a spa and a vibrant atmosphere, perfect for couples seeking a trendy and romantic getaway. Its distinctive character sets it apart.
Hotel with Spa
The Backstage Boutique SPA Hotel offers an exclusive spa experience with chic glass rooms and free-standing bathtubs. Its central location and unique design make it a memorable and relaxing destination.
Romantic Hotel
The Backstage Boutique SPA Hotel offers a unique experience with its stylish design and spa facilities. Its intimate atmosphere and focus on relaxation make it a great choice for couples seeking a romantic getaway in Zermatt.
Hotel near Nightlife Spots
Home to the Vernissage Lounge Bar, Club, Kino, and Art Gallery, this hotel offers a unique blend of entertainment. Guests can enjoy creative cocktails, dance the night away, watch movies, or explore art exhibitions, all within the hotel. It is a popular cultural center in the heart of Zermatt.
Hotel with Swimming Pool
Backstage Boutique SPA Hotel offers a sophisticated pool area with high-end amenities and service. The combination of luxury and relaxation makes it a prime choice for discerning travelers.
Heated Pool Outdoor Pool
Business Hotel
This boutique hotel with spa facilities offers personalized service and relaxation options for business travelers. Its unique atmosphere adds to its appeal.
Small Hotel
Combines boutique accommodations with a luxurious spa experience. Its unique design and intimate setting make it ideal for guests seeking a charming and relaxing retreat.
Hotel with Outdoor Pool
This boutique hotel features an outdoor pool as part of its spa facilities. The pool is accessible year-round, providing a relaxing outdoor wellness experience.
Hotel with Heated Pool
The hotel features an outdoor heated pool, available for guests to use. This is complemented by a spa area that includes a hot tub, sauna, and steam bath.
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Tennis Courts
4-Star Hotel
Guest Reviews
Nestled in the heart of Zermatt, Backstage Boutique SPA Hotel earns high praise for its exceptional location. Guests consistently highlight its central position, making it a prime spot for accessing everything the charming village has to offer. The hotel is conveniently close to the train station, often described as just a short walk away, typically under five minutes. This makes it an excellent choice for travelers relying on public transport.
The proximity to key amenities such as supermarkets, shops, restaurants and the main street enhances its appeal further, ensuring guests can easily find whatever they need. Additionally, the location offers spectacular views of the Matterhorn, a feature that many guests find enchanting.
Despite its central location, the hotel manages to maintain a quiet and peaceful ambiance, providing a restful environment amid the bustling town. With such a strategic spot, guests can quickly reach popular attractions, ski resorts and even a nearby ice rink, making it an ideal base for various activities.
Overall, the hotel's prime location, combined with its beautiful views and convenient access to essential services, makes it a highly recommended place to stay for those visiting Zermatt.
The breakfast at Backstage Boutique SPA Hotel consistently receives high praise from guests, making it a highlight of their stay. Descriptions such as fantastic, excellent and delicious are frequently mentioned, emphasizing the high quality and great variety of the breakfast spread. Many guests enjoyed the nutritious options, abundant fresh fruit and the extensive breakfast buffet with freshly made egg dishes being a noted favorite.
The selection is described as generous with multiple guests commenting on the varied and plentiful offerings. This includes high-quality items and beautifully presented dishes that cater to different tastes. The selection includes delights such as fresh strawberries, raspberries, passion fruit and a range of cheeses, which contribute to the exceptional breakfast experience.
Despite a few remarks on minor inconveniences such as limited vegetables, dry bread or the occasional slowness in service, the overall sentiment remains overwhelmingly positive. Guests rave about the superb and splendid breakfast, often mentioning that it is the best they have encountered during their travels. The lavish buffet and well-rounded, balanced meals are particularly appreciated with many noting that the breakfast exceeded their expectations. The addition of a marvelous breakfast setting, some with a panoramic view, further enhances the experience, making the morning meal at Backstage Boutique SPA Hotel a much-anticipated part of their stay.
Visitors to the Backstage Boutique SPA Hotel have shared predominantly positive experiences regarding the dining options available. Although some guests noted that the hotel's restaurants were temporarily closed during their stay, those who had the opportunity to dine in highly praised their experiences.
Guests who dined at the hotel relished the delicious and upscale offerings. Many highlighted the quality of the food, describing dinners as awesome, great and exceptional. One of the standout features is the Michelin-starred restaurant, After Seven, which was frequently lauded as a must-visit and a haven for food lovers. The original cuisine, quality execution from breakfast to dinner and the extensive wine list also received commendations.
Breakfasts at the hotel garnered widespread acclaim with descriptors such as abundant, excellent and fabulous. The breakfast buffet was noted for its excellence and variety, contributing to an overall satisfying experience.
When the hotel's primary restaurant was unavailable, the staff made commendable efforts to find suitable dining alternatives for guests, like arranging reservations at local cheese fondue restaurants, demonstrating their commitment to providing a memorable culinary experience even offsite.
In summary, dining at the Backstage Boutique SPA Hotel offers an exceptional culinary journey, especially when the Michelin-star echelons are open for sampling. The helpful staff and delectable food make for a noteworthy highlight of any visit.
Backstage Boutique SPA Hotel offers a unique experience with its artistically designed rooms, many of which feature views of the Matterhorn. The rooms are often described as comfortable, spacious and clean with standout elements such as cozy furnishings, modern decor and beautiful balconies. The beds are noted for their comfort, ensuring a good night's sleep for many guests. The hotel's central location, mere minutes from the train station, makes it conveniently placed for exploring the area.
However, some recurring issues temper the glowing reviews. Many guests mention the lack of privacy in the bathrooms and the rooms’ poor soundproofing, leading to disturbances from neighboring rooms and external noise. The room sizes vary with several reviews pointing out that some are smaller and more cluttered than anticipated, despite the exceptional interior design. Additionally, issues such as overly warm temperatures at night and complicated light settings have also been noted.
Overall, while the rooms at Backstage Boutique SPA Hotel receive high praise for their uniqueness and comfort, potential guests should be aware of certain practical inconveniences related to room layout and sound insulation.
Guest reviews of the beds at Backstage Boutique SPA Hotel offer a mixed bag of opinions. Many guests found the beds to be quite comfortable or even very comfortable with several noting the high quality of the mattresses and bedding. Some reviewers appreciated the cozy feel of the beds and mentioned having a good sleep.
However, there were recurring critiques about the firmness of the mattresses with multiple guests describing them as too hard for their liking. Additionally, some visitors found the pillows lacking support, either being too soft or not providing adequate comfort. There were also mentions of bed pads being thin and some beds being quite uncomfortable overall.
While several guests praised the beds for their comfort, the disparity in preference for mattress firmness suggests that the quality experience may vary depending on personal comfort preferences.
Backstage Boutique SPA Hotel offers a stylish and modern atmosphere with many guests appreciating the meticulously maintained cleanliness in various areas of the hotel. Rooms are frequently described as clean and spotless with good room cleaning and housekeeping consistently mentioned. Guests also note the cleanliness of bathrooms and the well-maintained wellness area. The hotel's location is reported to be clean, further enhancing the guest experience.
However, some reviews point out shortcomings in certain areas. Issues such as ants in the bathroom, dusty room furnishings and generally dirty public areas detract from the otherwise positive feedback. A few guests noted specific incidents of cleanliness being below standard, like the dirty elevator leading to the SPA and a need for improvement around the washbasin area. While the majority of feedback highlights the hotel's cleanliness, a few negative remarks indicate room for improvement to ensure a consistently spotless environment.
Guests consistently praise the staff at Backstage Boutique SPA Hotel for their exceptional service and friendliness. Many reviewers highlight the team as welcoming, attentive and proficient in English, making their stay comfortable and enjoyable. The front desk staff, in particular, are often mentioned for their helpfulness and professionalism, enhancing the overall guest experience. Guests note the warm and respectful interactions with employees who also provide detailed explanations and assistance whenever needed.
The hotel’s environment is described as elegant and comfortable, complemented by a high standard of cleanliness and architectural beauty. Specific staff members like Chris, Lucas and Emily receive special mentions for their courteous and attentive service. Whether at reception or in other capacities, the staff's accommodating nature and genuine care stand out, leaving a positive impact on guests. The excellent reception and the team's willingness to go beyond expectations contribute to a welcoming atmosphere that reassures guests of a high-quality stay.
The Wi-Fi at the Backstage Boutique SPA Hotel generally meets guests' needs effectively. Several reviews highlight that the Wi-Fi worked well with no significant issues, allowing for a reliable internet connection during their stay. However, there are sporadic mentions of the Wi-Fi being absent, though these seem to be less common. Guest feedback does suggest that the in-room entertainment may be outdated with no support for modern streaming services like Netflix, which could be a minor drawback for some. On the whole, the hotel's Wi-Fi appears functional and satisfactory for most guests.
The Backstage Boutique SPA Hotel's spa receives overwhelmingly positive feedback from guests, frequently praised for its exceptional and unique facilities. Many highlight the spa's calming and wonderful atmosphere, which provides a perfect retreat after a day of skiing or hiking. Guests often enjoy the diverse wellness options, including various sauna rooms, themed steam rooms and a floating pool. The rooftop jacuzzi with views of the Matterhorn and the different relaxation areas contribute to a memorable experience.
The spa's originality and well-thought-out design are appreciated, making it a unique journey compared to conventional spas. Its spacious yet cozy ambiance and beautiful amenities earn high marks with many guests deeming it a highlight of their stay. The bright rooms and romantic spa setting further enhance the overall appeal.
However, there are occasional mentions of issues such as maintenance needs, limited operational hours and some facilities not being prepared on time. A few guests noted cold spa cabins, non-working saunas and a lack of towels in the sauna area. Despite these minor drawbacks, the spa still manages to provide an incredible and delightful wellness experience, making it a significant draw for visitors to the hotel.
Backstage Boutique SPA Hotel in Zermatt offers an ideal setting for families, including a family room that is excellently equipped and comfortable. The hotel's charming ambiance and modern, elegant design enhance the overall experience. It caters well to multiple generations, indicating its suitability for family gatherings. The staff is notably attentive and provides amazing service, adding to the welcoming and family-friendly atmosphere. While the spa is not private and can sometimes be crowded with energetic kids, the hotel's family-friendly gestures make it a favorable choice for guests with children. Additionally, it is a dog-friendly hotel, accommodating furry family members as well.
The Backstage Boutique SPA Hotel offers a prime location for skiing enthusiasts with several key ski lifts just 10-12 minutes away. Guests appreciated the convenience of nearby gondolas and ski centers, making it easy to hit the slopes quickly. The hotel provides a ski locker at street level with elevator access, adding to the overall ease of skiing logistics. After a day on the mountains, visitors enjoyed unwinding in the hotel's heated sauna, which many highlighted as a daily delight.
While the ski rental shop on-site was mentioned as being a bit too small, the proximity of the hotel to excellent ski areas more than compensates. The availability of a ski room ensures guests have a designated spot to store their gear, enhancing the experience. Additionally, the hotel's good restaurant received positive remarks, offering a nice dining option after a full day of activities.
However, there were minor issues such as the necessity to call for assistance to get in and some disorganization around ski-related activities. Despite these small drawbacks, the Backstage Boutique SPA Hotel remains a well-regarded choice for those looking to enjoy a ski trip with seamless access to the slopes and excellent après-ski amenities.
The nightlife scene around Backstage Boutique SPA Hotel is vibrant and bustling, making it a good location for those who enjoy evening entertainment. The hotel houses a popular nightclub in the basement, which draws in a busy crowd on weekends. For those seeking a lively atmosphere, proximity to such nightlife can be a definite plus.
However, it's worth noting that this lively atmosphere comes with some drawbacks. Multiple guests have mentioned that noise from the nightclub, including bass and party sounds, can be disruptive, especially late into the night. Weekends tend to be particularly noisy with music continuing until the early hours. While the hotel's setting offers excellent nightlife opportunities, guests who prefer a quieter environment might find the noise levels challenging.
Backstage Boutique SPA Hotel is highly praised for its beautiful rooms and exceptional hotel stay experience, creating a romantic ambiance ideal for honeymooners. The hotel offers a honeymoon package, complete with rooms decorated in a honeymoon theme and provides romantic views that enhance the special occasion. Guests frequently mention the unique and quirky style of the hotel, contributing to its distinct charm.
The Backstage Boutique SPA Hotel stands out for its unique and charming atmosphere, often praised for its boutique style. Located in a great area, the hotel offers a setting that feels both artistic and intimate with an extraordinary ambiance. Guests appreciate the artistic decor and the overall boutique feel that permeates the hotel, from its suites to the public spaces. The establishment also features a Michelin restaurant, further elevating the guest experience. This small, charming hotel consistently exceeds expectations with its special boutique ambiance and beautiful design.
Backstage Boutique SPA Hotel in Zermatt offers an opulent experience that stands out for its luxurious ambiance and high-end amenities. Guest reviews highlight the generous breakfast selection and exclusive spa, ensuring a rejuvenating and indulgent stay. The hotel's architecture and art add to its beautiful and stylish atmosphere.
The views from the hotel are incredible, enhancing the overall luxurious feel. Rooms and suites are described as luxurious, albeit sometimes a bit crowded with furniture. Dining in the hotel maintains a high standard, featuring lux-dining options that match the top-notch services throughout.
Despite the occasional comment on the cluttered space, guests find almost no areas for improvement, noting that even the weather is beyond control. The high quality and level of the facilities, combined with new and stylish designs, make it a top choice for travelers seeking a luxurious and exclusive stay.
Overall, Backstage Boutique SPA Hotel is recognized as a fantastic, high-end destination with everything described as amazing, cementing its reputation as one of the most luxurious options available.
Nestled in an idyllic location, Backstage Boutique SPA Hotel exudes romance through its unique decor and breathtaking views, making it an ideal destination for couples. Guests are immediately charmed by the beautiful reception area and wonderful ambiance that sets the tone for their stay. The romantic rooms, often decorated with attention to detail for special occasions like honeymoons or anniversaries, offer a breathtaking view, especially from the private balconies which face the majestic Matterhorn peaks.
The relaxing atmosphere and tactile details throughout the hotel enhance the romantic vibes. The fireplace in the rooms further elevates the intimate experience, making it perfect for anniversaries and romantic getaways. The spa area, dubbed absolutely romantic by visitors, provides a serene escape with new wedding-site spa offerings that are ideal for unwinding together.
For those looking to surprise their significant other, Backstage Boutique SPA Hotel proves to be a perfect setting, offering a romantic experience from the moment of arrival to the last lingering glance out the window. Whether it’s a two-night stay or a weekend retreat, the hotel seamlessly blends luxury and romance, promising an unforgettable escape.
The Backstage Boutique SPA Hotel is well-regarded for its dog-friendly environment. Guests appreciated the attention given to their canine companions, noting that dog beds and bowls were thoughtfully provided in their rooms upon arrival. The staff is described as friendly, multilingual and accommodating, making stays pleasant for both guests and their dogs. Although specific outdoor areas for letting dogs out alone were not mentioned, the overall experience for dog owners was positive, highlighting the hotel’s welcoming atmosphere for pets.
Location Show Map
Location
The proximity to key amenities such as supermarkets, shops, restaurants and the main street enhances its appeal further, ensuring guests can easily find whatever they need. Additionally, the location offers spectacular views of the Matterhorn, a feature that many guests find enchanting.
Despite its central location, the hotel manages to maintain a quiet and peaceful ambiance, providing a restful environment amid the bustling town. With such a strategic spot, guests can quickly reach popular attractions, ski resorts and even a nearby ice rink, making it an ideal base for various activities.
Overall, the hotel's prime location, combined with its beautiful views and convenient access to essential services, makes it a highly recommended place to stay for those visiting Zermatt.
Breakfast
The selection is described as generous with multiple guests commenting on the varied and plentiful offerings. This includes high-quality items and beautifully presented dishes that cater to different tastes. The selection includes delights such as fresh strawberries, raspberries, passion fruit and a range of cheeses, which contribute to the exceptional breakfast experience.
Despite a few remarks on minor inconveniences such as limited vegetables, dry bread or the occasional slowness in service, the overall sentiment remains overwhelmingly positive. Guests rave about the superb and splendid breakfast, often mentioning that it is the best they have encountered during their travels. The lavish buffet and well-rounded, balanced meals are particularly appreciated with many noting that the breakfast exceeded their expectations. The addition of a marvelous breakfast setting, some with a panoramic view, further enhances the experience, making the morning meal at Backstage Boutique SPA Hotel a much-anticipated part of their stay.
Dinner
Guests who dined at the hotel relished the delicious and upscale offerings. Many highlighted the quality of the food, describing dinners as awesome, great and exceptional. One of the standout features is the Michelin-starred restaurant, After Seven, which was frequently lauded as a must-visit and a haven for food lovers. The original cuisine, quality execution from breakfast to dinner and the extensive wine list also received commendations.
Breakfasts at the hotel garnered widespread acclaim with descriptors such as abundant, excellent and fabulous. The breakfast buffet was noted for its excellence and variety, contributing to an overall satisfying experience.
When the hotel's primary restaurant was unavailable, the staff made commendable efforts to find suitable dining alternatives for guests, like arranging reservations at local cheese fondue restaurants, demonstrating their commitment to providing a memorable culinary experience even offsite.
In summary, dining at the Backstage Boutique SPA Hotel offers an exceptional culinary journey, especially when the Michelin-star echelons are open for sampling. The helpful staff and delectable food make for a noteworthy highlight of any visit.
Rooms
However, some recurring issues temper the glowing reviews. Many guests mention the lack of privacy in the bathrooms and the rooms’ poor soundproofing, leading to disturbances from neighboring rooms and external noise. The room sizes vary with several reviews pointing out that some are smaller and more cluttered than anticipated, despite the exceptional interior design. Additionally, issues such as overly warm temperatures at night and complicated light settings have also been noted.
Overall, while the rooms at Backstage Boutique SPA Hotel receive high praise for their uniqueness and comfort, potential guests should be aware of certain practical inconveniences related to room layout and sound insulation.
Beds
However, there were recurring critiques about the firmness of the mattresses with multiple guests describing them as too hard for their liking. Additionally, some visitors found the pillows lacking support, either being too soft or not providing adequate comfort. There were also mentions of bed pads being thin and some beds being quite uncomfortable overall.
While several guests praised the beds for their comfort, the disparity in preference for mattress firmness suggests that the quality experience may vary depending on personal comfort preferences.
Cleanliness
However, some reviews point out shortcomings in certain areas. Issues such as ants in the bathroom, dusty room furnishings and generally dirty public areas detract from the otherwise positive feedback. A few guests noted specific incidents of cleanliness being below standard, like the dirty elevator leading to the SPA and a need for improvement around the washbasin area. While the majority of feedback highlights the hotel's cleanliness, a few negative remarks indicate room for improvement to ensure a consistently spotless environment.
Staff
The hotel’s environment is described as elegant and comfortable, complemented by a high standard of cleanliness and architectural beauty. Specific staff members like Chris, Lucas and Emily receive special mentions for their courteous and attentive service. Whether at reception or in other capacities, the staff's accommodating nature and genuine care stand out, leaving a positive impact on guests. The excellent reception and the team's willingness to go beyond expectations contribute to a welcoming atmosphere that reassures guests of a high-quality stay.
Wi-Fi
Spa
The spa's originality and well-thought-out design are appreciated, making it a unique journey compared to conventional spas. Its spacious yet cozy ambiance and beautiful amenities earn high marks with many guests deeming it a highlight of their stay. The bright rooms and romantic spa setting further enhance the overall appeal.
However, there are occasional mentions of issues such as maintenance needs, limited operational hours and some facilities not being prepared on time. A few guests noted cold spa cabins, non-working saunas and a lack of towels in the sauna area. Despite these minor drawbacks, the spa still manages to provide an incredible and delightful wellness experience, making it a significant draw for visitors to the hotel.
Family
Ski
While the ski rental shop on-site was mentioned as being a bit too small, the proximity of the hotel to excellent ski areas more than compensates. The availability of a ski room ensures guests have a designated spot to store their gear, enhancing the experience. Additionally, the hotel's good restaurant received positive remarks, offering a nice dining option after a full day of activities.
However, there were minor issues such as the necessity to call for assistance to get in and some disorganization around ski-related activities. Despite these small drawbacks, the Backstage Boutique SPA Hotel remains a well-regarded choice for those looking to enjoy a ski trip with seamless access to the slopes and excellent après-ski amenities.
Nightlife
However, it's worth noting that this lively atmosphere comes with some drawbacks. Multiple guests have mentioned that noise from the nightclub, including bass and party sounds, can be disruptive, especially late into the night. Weekends tend to be particularly noisy with music continuing until the early hours. While the hotel's setting offers excellent nightlife opportunities, guests who prefer a quieter environment might find the noise levels challenging.
Honeymoon
Boutique-Style
Luxury
The views from the hotel are incredible, enhancing the overall luxurious feel. Rooms and suites are described as luxurious, albeit sometimes a bit crowded with furniture. Dining in the hotel maintains a high standard, featuring lux-dining options that match the top-notch services throughout.
Despite the occasional comment on the cluttered space, guests find almost no areas for improvement, noting that even the weather is beyond control. The high quality and level of the facilities, combined with new and stylish designs, make it a top choice for travelers seeking a luxurious and exclusive stay.
Overall, Backstage Boutique SPA Hotel is recognized as a fantastic, high-end destination with everything described as amazing, cementing its reputation as one of the most luxurious options available.
Romantic
The relaxing atmosphere and tactile details throughout the hotel enhance the romantic vibes. The fireplace in the rooms further elevates the intimate experience, making it perfect for anniversaries and romantic getaways. The spa area, dubbed absolutely romantic by visitors, provides a serene escape with new wedding-site spa offerings that are ideal for unwinding together.
For those looking to surprise their significant other, Backstage Boutique SPA Hotel proves to be a perfect setting, offering a romantic experience from the moment of arrival to the last lingering glance out the window. Whether it’s a two-night stay or a weekend retreat, the hotel seamlessly blends luxury and romance, promising an unforgettable escape.
Dog Friendly
Yes, Backstage Boutique SPA Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Backstage Boutique SPA Hotel.
Yes, Backstage Boutique SPA Hotel welcomes dogs.
No, parking facilities aren't available at Backstage Boutique SPA Hotel.
No, Backstage Boutique SPA Hotel doesn't have a gym.
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