Alpenhotel Fleurs de Zermatt
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Summary of reviewsAlpenhotel Fleurs de Zermatt exudes charm and convenience, making it a top choice for visitors to Zermatt. The hotel's prime location is a significant asset, providing a serene retreat while being centrally situated. Its proximity to the train station and easy access to ski lifts and the village center makes it an excellent base for exploring the area. The peaceful atmosphere and stunning views, particularly of the Matterhorn, enhance the overall experience.
The breakfast service at Alpenhotel Fleurs de Zermatt is widely acclaimed, often described as superb and extensive, featuring a rich variety of local and fresh produce. The inclusion of a waffle machine and an egg bar adds to the delight. However, the lack of dinner options leaves some guests wishing for more convenience in evening dining, although lunch is available with limited variety.
The rooms at Alpenhotel Fleurs de Zermatt receive high praise for their spaciousness, modernity and comfort. Guests appreciate the beautiful design, quality furnishings and thoughtful amenities like Nespresso machines and balconies. The cleanliness is impeccable, contributing to a very comfortable and restful stay.
Visitors consistently commend the hotel's staff for their friendliness and helpfulness, although there are occasional mentions of variability in service quality and language skills. Most guests find the staff's warm and welcoming demeanor greatly enhances their stay.
The spa and wellness facilities at the hotel are highlights, noted for their cleanliness and modernity. The well-maintained spa includes a sauna, steam bath and both indoor and outdoor swimming pools, which provide great relaxation after active days. The gym, although small, is well-equipped and appreciated by guests who enjoy exercising during their stay.
The hotel's pool facilities are highly praised, especially for their pleasant temperature and cleanliness, despite some noting the pool's smaller size. The family-friendly atmosphere is another positive aspect with spacious rooms and amenities that cater well to families, like play areas for children and special treats like coffee and cakes.
Alpenhotel Fleurs de Zermatt is ideally suited for ski vacations with excellent facilities and convenient access to ski lifts and transportation. The modern ski room is well-equipped, making it easy for guests to manage their ski gear.
In summary, Alpenhotel Fleurs de Zermatt offers a combination of excellent location, high-quality amenities and exceptional service, making it a highly recommended destination for travelers seeking a comfortable and enjoyable stay in Zermatt.
Categories
The breakfast service at Alpenhotel Fleurs de Zermatt is widely acclaimed, often described as superb and extensive, featuring a rich variety of local and fresh produce. The inclusion of a waffle machine and an egg bar adds to the delight. However, the lack of dinner options leaves some guests wishing for more convenience in evening dining, although lunch is available with limited variety.
The rooms at Alpenhotel Fleurs de Zermatt receive high praise for their spaciousness, modernity and comfort. Guests appreciate the beautiful design, quality furnishings and thoughtful amenities like Nespresso machines and balconies. The cleanliness is impeccable, contributing to a very comfortable and restful stay.
Visitors consistently commend the hotel's staff for their friendliness and helpfulness, although there are occasional mentions of variability in service quality and language skills. Most guests find the staff's warm and welcoming demeanor greatly enhances their stay.
The spa and wellness facilities at the hotel are highlights, noted for their cleanliness and modernity. The well-maintained spa includes a sauna, steam bath and both indoor and outdoor swimming pools, which provide great relaxation after active days. The gym, although small, is well-equipped and appreciated by guests who enjoy exercising during their stay.
The hotel's pool facilities are highly praised, especially for their pleasant temperature and cleanliness, despite some noting the pool's smaller size. The family-friendly atmosphere is another positive aspect with spacious rooms and amenities that cater well to families, like play areas for children and special treats like coffee and cakes.
Alpenhotel Fleurs de Zermatt is ideally suited for ski vacations with excellent facilities and convenient access to ski lifts and transportation. The modern ski room is well-equipped, making it easy for guests to manage their ski gear.
In summary, Alpenhotel Fleurs de Zermatt offers a combination of excellent location, high-quality amenities and exceptional service, making it a highly recommended destination for travelers seeking a comfortable and enjoyable stay in Zermatt.
Boutique-style Hotel
Alpenhotel Fleurs de Zermatt offers a charming and intimate experience with its flower-themed decor and personalized service. The hotel provides a cozy and welcoming atmosphere, making it a delightful retreat.
Hotel for Honeymoon
Features cozy rooms and a welcoming atmosphere with excellent service. Its charming ambiance and convenient location make it a pleasant choice for a romantic stay. The hotel offers a personal touch that enhances the experience.
Hotel with Spa
Mentioned as having a pool and spa facilities available for guests.
Romantic Hotel
Alpenhotel Fleurs de Zermatt offers a charming and cozy atmosphere with comfortable rooms and a focus on hospitality. Its traditional Swiss ambiance and convenient location make it a romantic choice for couples.
Hotel with Swimming Pool
This hotel features a good-sized, heated outdoor pool with massaging jets and pleasant views. It also has both indoor and outdoor pools.
Indoor Pool Outdoor Pool
Accessible Hotel
Alpenhotel Fleurs de Zermatt provides a highly accessible experience for guests with disabilities, featuring wheelchair access and accessible rooms. It has an accessible elevator and offers ski-friendly accessible rooms.
4-Star Hotel
Alpenhotel Fleurs de Zermatt offers comfortable rooms and amenities including indoor and outdoor pools. It is well-regarded with a wonderful score and is close to the city center.
Hotel with Outdoor Pool
This hotel has a massive wellness area equipped with indoor and outdoor pools, a sauna, a steam bath, Kneipp pool (walking pool) and a relaxation room with loungers. It offers views of the Matterhorn peak.
Hotel with Indoor Pool
Offers an indoor pool as part of a massive indoor and outdoor wellness area. The facility also includes a sauna, steam bath, Kneipp pool, and relaxation room.
Luxury Hotel
Hotel near Ski Resorts
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
Guest Reviews
Alpenhotel Fleurs de Zermatt boasts an exceptional location nestled in a quiet yet central part of Zermatt. The hotel is conveniently close to the train station with most guests noting it takes just a few minutes on foot. This proximity makes it an ideal base whether you're arriving by train or planning to explore the nearby ski lifts and village center, both of which are easily reached within minutes.
Guests appreciate the hotel's quiet atmosphere despite its central location. It offers a peaceful retreat while being just steps away from the hustle and bustle of Zermatt's main attractions, shops and restaurants. A nearby supermarket adds to the convenience, allowing guests to stock up on essentials or snacks.
The picturesque setting also provides stunning views of the Matterhorn, particularly highlighted by those lucky enough to have a balcony facing the iconic peak. The combination of easy access to transportation, centrality and serene surroundings makes Alpenhotel Fleurs de Zermatt a favored spot among visitors.
Alpenhotel Fleurs de Zermatt offers a highly praised breakfast experience that has left a great impression on many guests. Numerous reviews highlight the breakfast as excellent, superb and absolutely delicious with a rich and varied selection that caters to diverse tastes. The buffet breakfast is commonly described as extensive and generous, featuring freshly squeezed juices, a variety of teas, a waffle machine and even an egg bar.
Many guests appreciated the wide selection of local specialties, regional products, cold cuts, cheeses and a noteworthy muesli bar. The breakfast is often noted for being exceptionally good with some calling it the best they have ever had. Fresh produce is a recurring mention, adding to the high marks for quality.
Breakfast is served until 11 am, allowing for a leisurely start to the day. Afternoon tea with cakes is also noted as a delightful extra. However, a few reviewers experienced issues with the buffet not always being replenished promptly, especially later in the morning. Some guests felt the variety could be improved to match the expectations for a four-star establishment.
Overall, while there are occasional minor drawbacks, the consistent theme is one of a satisfying and generous breakfast spread that enhances the stay at this well-regarded hotel.
Alpenhotel Fleurs de Zermatt offers a mixed dining experience which seems to leave guests yearning for more. The hotel is noted for its great breakfast buffet, despite a few comments on limited options and missing items like fruits. Waffles are a delightful highlight. However, the absence of a dinner option and a dedicated restaurant is a consistent point of disappointment among guests. They mention the necessity to find somewhere else to dine in the evenings, as there is no on-site restaurant or partnership with nearby eateries to facilitate dinner arrangements. While lunch is available, it's described as very simple and lacking in variety. Overall, the addition of a dinner service or restaurant option could significantly improve the stay experience at this otherwise quality hotel.
Alpenhotel Fleurs de Zermatt has garnered overwhelmingly positive reviews about its rooms with guests consistently praising their spaciousness, modernity and comfort. Many have highlighted the rooms' beautiful design and high-quality furnishings, making for a very pleasant stay. Rooms with views of the Matterhorn are particularly favored, offering stunning mountain vistas that enhance the overall experience.
Upgrades to suites or junior suites have delighted guests, providing even more space and luxury. The rooms are well-maintained, spotless and often come with thoughtful amenities like Nespresso machines, balconies and Swiss stone pine wood furnishings that emit a delightful scent.
The comfort extends to the beds, which many have found exceptionally cozy, complemented by high-quality linens. Bathrooms are also a standout, frequently described as modern, spacious and well-equipped. The peaceful and quiet ambiance of the hotel rooms ensures a restful night's sleep.
Despite occasional minor issues such as delayed room preparations or decorative pillows not meeting cleanliness standards, the overall feedback is extremely favorable. The excellent location of the hotel, along with its top-notch spa and wellness facilities, further enhances the guest experience, making Alpenhotel Fleurs de Zermatt a highly recommended destination for those visiting the region.
The beds at Alpenhotel Fleurs de Zermatt have received overwhelmingly positive feedback from guests. Most reviewers found the beds to be very comfortable and the bedding consistently praised for its coziness and practicality. The mattresses, often highlighted as extremely comfortable, contribute to a restful sleep experience. Despite some mixed comments about the pillows and the occasional mention of mattresses being too soft, the general sentiment remains favorable.
Several guests appreciated the spacious, clean rooms with well-made beds and fresh linens, noting high standards in bedding equipment. Larger rooms with large and comfortable beds were frequently mentioned, adding to the comfort factor. While there were some concerns regarding the size of the twin beds for adults and their softness, king-size and super large beds were especially commended for their comfort.
The overall experience related to the beds at Alpenhotel Fleurs de Zermatt is positive, underlined by comments about super comfortable rooms, top-notch bedding and significant attention to detail in room preparation.
Alpenhotel Fleurs de Zermatt excels in providing a beautifully clean and comfortable environment that leaves guests highly impressed. The hotel maintains a pristine ambiance, ensuring that every corner, from the spacious modern rooms to the wellness area and spa, is extremely clean and well-organized. Guests frequently note that the rooms are not only large and modern but also very clean with daily housekeeping keeping them immaculate. The facilities, including the sauna and swimming pool, are also highlighted for their cleanliness and excellent maintenance.
Visitors appreciate the cozy and comfortable accommodations, enhancing the overall experience. The cleanliness extends to the hotel's common areas and overall environment, which guests find both relaxing and inviting. Despite minor isolated incidents of cleanliness issues, the general sentiment is overwhelmingly positive, emphasizing the hotel's commitment to high standards of hygiene and upkeep.
In summary, Alpenhotel Fleurs de Zermatt stands out as a remarkably clean and well-maintained hotel, offering a serene and comfortable stay enhanced by its orderly and spotless surroundings.
The staff at Alpenhotel Fleurs de Zermatt receive a wide range of feedback, but generally, they are characterized as friendly, welcoming and helpful. Many guests praised the team for being super friendly, very accommodating and providing excellent service. Numerous reviews highlighted the staff's professionalism and attentiveness with special mentions of the courteous and polite nature of both the reception and service teams. A number of guests also appreciated the warm welcome upon arrival and the consistently friendly service throughout their stay.
However, there are mixed experiences regarding the staff's behavior and language skills. While many found the staff extraordinarily friendly and supportive, others encountered rude or unresponsive employees, particularly at the front desk. Instances of unhelpful and unfriendly service were noted with some guests pointing out communication difficulties as staff mainly spoke French and had limited German skills.
Despite a few negative mentions, the overall sentiment remains positive with most visitors acknowledging the team's efforts to make their stay pleasant and comfortable. The warm and friendly atmosphere created by the staff contributes significantly to the hotel's reputation for good hospitality.
The wifi experience at Alpenhotel Fleurs de Zermatt received mixed feedback from guests. Many highlighted that the hotel offers free wifi and some guests described it as stable, great or good. A few commented on the good quality of the internet and a strong activity signal. However, several guests experienced issues such as weak wifi signals, intermittent connectivity and the inability to connect devices, including Firestick TV. There were reports of the wifi not working on the upper floors and some instances where wifi was almost unusable in the room. Moreover, a few remarks mentioned that internet connectivity was very bad or down altogether. Despite the praise from some, the inconsistency in wifi performance seemed to be a recurring challenge.
The spa at Alpenhotel Fleurs de Zermatt has garnered an overwhelmingly positive reception from its guests. Frequent praise centers around its cleanliness, modernity and well-maintenance. The wellness area includes comprehensive facilities such as a sauna, steam bath, indoor and outdoor swimming pool and a jacuzzi. Many reviewers found it to be an excellent space to relax after a day of skiing or cycling with several noting the appealing design and luxury aspects like aroma showers and crushed ice for cooling down.
Guests also appreciated the tasteful furnishings and the views of the Matterhorn from the wellness area, which added an extra layer of tranquility to their experience. Despite its compact size, the spa managed to deliver a high-quality experience with some highlighting it as the best they have encountered in their travels. The availability of amenities like bathrobes and slippers further enhanced comfort.
However, a few guests noted limited operating hours and occasional issues with mildew smell and cleanliness, though these did not significantly detract from the overall positive perception. The spa's facilities, offering a blend of indoor and outdoor relaxation options, were particularly well-received, contributing to the satisfaction of visitors looking for a peaceful wellness retreat in Zermatt.
Alpenhotel Fleurs de Zermatt has received numerous positive mentions about its gym facilities from guests, highlighting it as a key feature of their stay. The gym, although small, is well-equipped with high-quality cardio equipment that caters to the workout needs of guests. Many appreciated the availability of the fitness room, describing it as fantastic and great. The fitness room is part of a wonderfully quiet spa that includes good services and facilities, making it a pleasant space for exercise and relaxation. Some guests did note that the gym equipment could be shaky, though this did not detract significantly from their overall positive experiences. Overall, the gym at Alpenhotel Fleurs de Zermatt is a highly valued amenity among travelers, complementing the property's excellent offerings.
Alpenhotel Fleurs de Zermatt boasts an impressive pool and spa area that has earned high praise from its guests. The wellness facilities include both indoor and outdoor pools with many visitors highlighting the heated pools as particularly enjoyable. The temperature of the pools generally meets or exceeds expectations, although a few guests found it colder than anticipated. Despite some comments about the pool being on the smaller side, its pleasant temperature and cleanliness make it a favorite place to unwind.
The spa area, which features a whirlpool, sauna and hydro-jet, is also highly regarded. Many reviews mention the spa and surrounding facilities as fantastic, providing a relaxing retreat after a day of activities. The indoor and outdoor pools are described as beautiful with the outdoor pool offering a lovely view.
Guests appreciate the well-maintained and clean environment, although a couple of reviewers noted the windows in the pool area needed attention and the pool could be noisy at times. Overall, the combination of a comfortable and clean swimming area with excellent spa amenities makes the wellness facilities at Alpenhotel Fleurs de Zermatt a standout feature.
Alpenhotel Fleurs de Zermatt is highly praised for its family-friendly atmosphere, making it an ideal choice for family vacations. The hotel offers spacious and comfortable family rooms, perfect for accommodating families of four or even five members. Parents will appreciate the hotel's meticulous attention to detail and the super friendly team, which contributes to a warm and welcoming environment.
The hotel's amenities are designed to entertain both adults and children. There is an appealing play area for kids and superb pool, sauna and spa facilities that are perfect for winding down after a day of skiing or during rainy days. Guests highlight the enjoyment of the pool, especially in the late afternoon.
While the food and drink selection was noted as somewhat limited, particularly for children, the hotel makes up for it with delightful offerings like coffee and cakes after a day on the slopes and special evening cakes and waffles at 5 PM. These treats contribute to a cozy and enjoyable family experience in a quiet location.
Overall, Alpenhotel Fleurs de Zermatt stands out as a great destination for families looking to enjoy a relaxing and enjoyable ski vacation in Zermatt.
Alpenhotel Fleurs de Zermatt stands out as an ideal location for a skiing getaway in Zermatt, offering excellent ski facilities and easy access to ski lifts. Guests appreciate the convenience of the ski bus, located just around the corner and the short walking distance to both the train station and cable car, putting everything needed for a perfect ski vacation within reach. The hotel boasts a modern ski room equipped with lockable dry lockers, heated bars for ski boots and personal ski lockers, adding to its appeal.
Guests also highlight the wellness area, including a sauna, hammam and a quieter rest area, as a great complement to their skiing activities. The ski cellar with automatically opening doors ensures convenience and security for storing gear. The close proximity to a shop, bakery and the heart of Zermatt makes it an ideal option for the winter season. Additionally, amenities such as a fitness center, nice breakfast and the ability to leave skis and luggage after check-out enhance the overall experience. All in all, Alpenhotel Fleurs de Zermatt provides a well-rounded, ski-friendly environment perfect for a winter escape.
Alpenhotel Fleurs de Zermatt offers a quiet and secluded setting, making it an ideal spot for those seeking privacy and tranquility. While the hotel is situated further from the nightlife compared to other hotels, it remains within walking distance of the bustling town center, where guests can enjoy bars and pubs after a night of dining and drinking. Despite its central location, the area remains peaceful with no noisy bars to disrupt your stay. However, finding food in the immediate vicinity after 6 PM can be challenging and there is no room service available for nightlife. Overall, the location strikes a balance between accessibility to town and a serene, quiet environment.
Alpenhotel Fleurs de Zermatt consistently receives high praise for its cleanliness, facilities and views of the Matterhorn, aligning well with its four-star rating. Guests appreciate the great price to value ratio and highlight the hotel’s modern alpine charm. The facilities, including the clean pool and spa area, are considered excellent, making it an ideal spot for relaxation. The breakfast offerings are frequently mentioned as great and very complete, contributing to a positive start to the day.
The friendliness and hospitality of the staff elevate the hotel’s appeal with many visitors noting the warm and accommodating welcome. However, there are some consistent criticisms pertaining to the staff’s language skills and level of service, which some felt did not consistently meet four-star expectations. Certain guests were also disappointed with breakfast quality and noted that it was below what they expected from a four-star establishment.
Despite a few areas needing improvement, such as multilingual staff availability and minor service inconsistencies, Alpenhotel Fleurs de Zermatt remains a recommended choice for visitors seeking a clean, well-maintained hotel with comprehensive facilities and a magnificent view, suitable for a relaxing getaway or a ski trip.
Alpenhotel Fleurs de Zermatt provides a highly accessible experience for guests with disabilities. The location is easily walkable and conveniently connected by various modes of transportation, including great transfers to the station and a shuttle bus station nearby. The hotel features an accessible elevator and offers ski-friendly accessible rooms, making it easy for guests to enjoy the nearby ski lifts. Overall, the hotel is easy to reach and accessible without prior arrangements, ensuring a smooth and comfortable stay for all guests.
The Alpenhotel Fleurs de Zermatt boasts a good-sized, heated outdoor pool that receives high praise from guests. It offers warm water, enhancing the overall relaxation experience and even features massaging jets. The pool area provides a pleasant view, adding to its appeal. Though an instance of unexpected closure was mentioned, generally, guests found the outdoor pool to be perfect for their needs. Both an indoor and outdoor pool are available, ensuring comfort regardless of weather conditions.
At Alpenhotel Fleurs de Zermatt, the wellness area garners significant praise. Guests frequently highlight the delightful indoor and outdoor swimming pools, which are complemented by a jet pool, sauna and cold plunge. The tastefully furnished pool area is noted for its warmth and pleasant atmosphere. Many guests appreciate the heated pools, describing them as superb, clean and particularly nice for relaxation after a day of exploration. The indoor pool, while sometimes mentioned as small, receives positive feedback for its warmth and connection to the outside. Access to the spa and pool areas is included in the stay, enhancing the overall experience without additional cost. Despite a few mentions of needed improvements, the overall sentiment is positive with many guests finding the pool area a relaxing retreat.
Alpenhotel Fleurs de Zermatt is an ideal destination for honeymooners seeking a romantic getaway. Guests frequently highlight it as a perfect choice for a honeymoon stop, praising its romantic and peaceful ambiance. The balcony views are often noted for adding to the delightful experience, making it an attractive setting for anniversaries and special moments. The hotel's location is appreciated as a great starting point for honeymoon activities, complemented by the impressive and serene surroundings. Top-notch service ensures that visitors feel pampered throughout their stay, making Alpenhotel Fleurs de Zermatt a memorable choice for couples.
Nestled in the heart of Zermatt, Alpenhotel Fleurs de Zermatt exudes charm and exclusivity, captivating guests with its beautiful chalet building and modern Alpine design. This cosy, small hotel offers comfortable rooms, some boasting great views that enhance the overall stay. It presents a delightful blend of boutique style and alpine chic, consistently described as lovely and cute. The charming, intimate atmosphere makes it a perfect choice for those who appreciate the finer details of a well-curated boutique experience.
Alpenhotel Fleurs de Zermatt offers a truly luxurious experience for its guests. The property is consistently praised for being neat and clean with a beautiful, fresh ambiance. One of the standout features is the spectacular view of the Matterhorn from certain rooms, adding an extra layer of charm to an already wonderful stay. The hotel facilities are superb, featuring high-quality equipment and a luxurious spa area. The rooms themselves are spacious and beautifully designed, filled with modern amenities to ensure comfort.
The architecture and design of the hotel are frequently highlighted as high-end and luxurious, which is complemented by the top-notch service that feels akin to a 5-star experience. Despite the high standard, guests feel that the hotel offers good value for money. Overall, every aspect of the hotel is meticulously managed to deliver a comfortable and luxurious stay, making Alpenhotel Fleurs de Zermatt a high-key choice for travelers seeking a high-end experience.
Alpenhotel Fleurs de Zermatt provides a truly romantic experience, making it an ideal destination for couples seeking a charming getaway. Guests repeatedly emphasize the romantic ambiance of the hotel, from the cozy, warm atmosphere to the stunning views. Many highlight the breathtaking view from their balconies, especially of the iconic Matterhorn. The setting is perfectly designed for a romantic evening, enhanced by features like the welcoming fireplace and afternoon tea, as well as the chance to enjoy mulled wine by the fire. The hotel’s beautiful rooms and private residences further contribute to a relaxing and intimate stay. Additional perks, such as the great pool with a nice view and the serene, quiet location, make it an excellent choice for a romantic trip.
Location Show Map
Location
Guests appreciate the hotel's quiet atmosphere despite its central location. It offers a peaceful retreat while being just steps away from the hustle and bustle of Zermatt's main attractions, shops and restaurants. A nearby supermarket adds to the convenience, allowing guests to stock up on essentials or snacks.
The picturesque setting also provides stunning views of the Matterhorn, particularly highlighted by those lucky enough to have a balcony facing the iconic peak. The combination of easy access to transportation, centrality and serene surroundings makes Alpenhotel Fleurs de Zermatt a favored spot among visitors.
Breakfast
Many guests appreciated the wide selection of local specialties, regional products, cold cuts, cheeses and a noteworthy muesli bar. The breakfast is often noted for being exceptionally good with some calling it the best they have ever had. Fresh produce is a recurring mention, adding to the high marks for quality.
Breakfast is served until 11 am, allowing for a leisurely start to the day. Afternoon tea with cakes is also noted as a delightful extra. However, a few reviewers experienced issues with the buffet not always being replenished promptly, especially later in the morning. Some guests felt the variety could be improved to match the expectations for a four-star establishment.
Overall, while there are occasional minor drawbacks, the consistent theme is one of a satisfying and generous breakfast spread that enhances the stay at this well-regarded hotel.
Dinner
Rooms
Upgrades to suites or junior suites have delighted guests, providing even more space and luxury. The rooms are well-maintained, spotless and often come with thoughtful amenities like Nespresso machines, balconies and Swiss stone pine wood furnishings that emit a delightful scent.
The comfort extends to the beds, which many have found exceptionally cozy, complemented by high-quality linens. Bathrooms are also a standout, frequently described as modern, spacious and well-equipped. The peaceful and quiet ambiance of the hotel rooms ensures a restful night's sleep.
Despite occasional minor issues such as delayed room preparations or decorative pillows not meeting cleanliness standards, the overall feedback is extremely favorable. The excellent location of the hotel, along with its top-notch spa and wellness facilities, further enhances the guest experience, making Alpenhotel Fleurs de Zermatt a highly recommended destination for those visiting the region.
Beds
Several guests appreciated the spacious, clean rooms with well-made beds and fresh linens, noting high standards in bedding equipment. Larger rooms with large and comfortable beds were frequently mentioned, adding to the comfort factor. While there were some concerns regarding the size of the twin beds for adults and their softness, king-size and super large beds were especially commended for their comfort.
The overall experience related to the beds at Alpenhotel Fleurs de Zermatt is positive, underlined by comments about super comfortable rooms, top-notch bedding and significant attention to detail in room preparation.
Cleanliness
Visitors appreciate the cozy and comfortable accommodations, enhancing the overall experience. The cleanliness extends to the hotel's common areas and overall environment, which guests find both relaxing and inviting. Despite minor isolated incidents of cleanliness issues, the general sentiment is overwhelmingly positive, emphasizing the hotel's commitment to high standards of hygiene and upkeep.
In summary, Alpenhotel Fleurs de Zermatt stands out as a remarkably clean and well-maintained hotel, offering a serene and comfortable stay enhanced by its orderly and spotless surroundings.
Staff
However, there are mixed experiences regarding the staff's behavior and language skills. While many found the staff extraordinarily friendly and supportive, others encountered rude or unresponsive employees, particularly at the front desk. Instances of unhelpful and unfriendly service were noted with some guests pointing out communication difficulties as staff mainly spoke French and had limited German skills.
Despite a few negative mentions, the overall sentiment remains positive with most visitors acknowledging the team's efforts to make their stay pleasant and comfortable. The warm and friendly atmosphere created by the staff contributes significantly to the hotel's reputation for good hospitality.
Wi-Fi
Spa
Guests also appreciated the tasteful furnishings and the views of the Matterhorn from the wellness area, which added an extra layer of tranquility to their experience. Despite its compact size, the spa managed to deliver a high-quality experience with some highlighting it as the best they have encountered in their travels. The availability of amenities like bathrobes and slippers further enhanced comfort.
However, a few guests noted limited operating hours and occasional issues with mildew smell and cleanliness, though these did not significantly detract from the overall positive perception. The spa's facilities, offering a blend of indoor and outdoor relaxation options, were particularly well-received, contributing to the satisfaction of visitors looking for a peaceful wellness retreat in Zermatt.
Gym
Pool
The spa area, which features a whirlpool, sauna and hydro-jet, is also highly regarded. Many reviews mention the spa and surrounding facilities as fantastic, providing a relaxing retreat after a day of activities. The indoor and outdoor pools are described as beautiful with the outdoor pool offering a lovely view.
Guests appreciate the well-maintained and clean environment, although a couple of reviewers noted the windows in the pool area needed attention and the pool could be noisy at times. Overall, the combination of a comfortable and clean swimming area with excellent spa amenities makes the wellness facilities at Alpenhotel Fleurs de Zermatt a standout feature.
Family
The hotel's amenities are designed to entertain both adults and children. There is an appealing play area for kids and superb pool, sauna and spa facilities that are perfect for winding down after a day of skiing or during rainy days. Guests highlight the enjoyment of the pool, especially in the late afternoon.
While the food and drink selection was noted as somewhat limited, particularly for children, the hotel makes up for it with delightful offerings like coffee and cakes after a day on the slopes and special evening cakes and waffles at 5 PM. These treats contribute to a cozy and enjoyable family experience in a quiet location.
Overall, Alpenhotel Fleurs de Zermatt stands out as a great destination for families looking to enjoy a relaxing and enjoyable ski vacation in Zermatt.
Ski
Guests also highlight the wellness area, including a sauna, hammam and a quieter rest area, as a great complement to their skiing activities. The ski cellar with automatically opening doors ensures convenience and security for storing gear. The close proximity to a shop, bakery and the heart of Zermatt makes it an ideal option for the winter season. Additionally, amenities such as a fitness center, nice breakfast and the ability to leave skis and luggage after check-out enhance the overall experience. All in all, Alpenhotel Fleurs de Zermatt provides a well-rounded, ski-friendly environment perfect for a winter escape.
Nightlife
4 Star
The friendliness and hospitality of the staff elevate the hotel’s appeal with many visitors noting the warm and accommodating welcome. However, there are some consistent criticisms pertaining to the staff’s language skills and level of service, which some felt did not consistently meet four-star expectations. Certain guests were also disappointed with breakfast quality and noted that it was below what they expected from a four-star establishment.
Despite a few areas needing improvement, such as multilingual staff availability and minor service inconsistencies, Alpenhotel Fleurs de Zermatt remains a recommended choice for visitors seeking a clean, well-maintained hotel with comprehensive facilities and a magnificent view, suitable for a relaxing getaway or a ski trip.
Accessible
Outdoor Pool
Indoor Pool
Honeymoon
Boutique-Style
Luxury
The architecture and design of the hotel are frequently highlighted as high-end and luxurious, which is complemented by the top-notch service that feels akin to a 5-star experience. Despite the high standard, guests feel that the hotel offers good value for money. Overall, every aspect of the hotel is meticulously managed to deliver a comfortable and luxurious stay, making Alpenhotel Fleurs de Zermatt a high-key choice for travelers seeking a high-end experience.
Romantic
Yes, Alpenhotel Fleurs de Zermatt has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Alpenhotel Fleurs de Zermatt.
No, Alpenhotel Fleurs de Zermatt doesn't allow dogs.
No, parking facilities aren't available at Alpenhotel Fleurs de Zermatt.
Yes, Alpenhotel Fleurs de Zermatt has a gym.
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