World > Europe > Switzerland > Valais > Visp > Zermatt > Hotels in Zermatt > Alpen Resort & Spa

Alpen Resort & Spa

Zermatt , Spissstrasse 52 (Show on Map)

9.0

Excellent

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Zermatt

Info

Summary of reviewsThe Alpen Resort & Spa in Zermatt is a fantastic destination for those looking for a comfortable and luxurious stay. The hotel's location is convenient with easy access to the main train station and ski bus and stunning views of the Matterhorn. The breakfast and dinner offerings are excellent with a good variety of food and attentive staff. The rooms are spacious, well-decorated and equipped with modern amenities. The hotel prides itself on cleanliness with impeccable facilities and a fantastic spa area that includes pools, jacuzzis, saunas, steam rooms and massage services. Families with children will appreciate the large family suites, children's pool and playroom. The hotel is also perfect for winter sports enthusiasts with easy access to ski lifts and local ski areas. Overall, the Alpen Resort & Spa is a great choice for a ski vacation in Switzerland.
Show more

Categories

Boutique-style Hotel

Luxury Hotel

Hotel with Ski To Door Access

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Panorama Double Room with Matterhorn View Spacious room with a seating area and a balcony offering views of the Matterhorn Mountain. Room amenities include a bathroom with shower and bath tub, a telephone, a radio, cable TV, a safety deposit box and a minibar. Free WiFi is provided as well.

Double Room This room features a seating area, a terrace or a balcony, cable TV, a telephone, a safety deposit box and a minibar. The bathroom is fitted with a shower and bath tub.

Panoramic Family Room Matterhorn View This Room is in the top floor, "mezzanine style" one big room on 2 floors. It features a seating area, a balcony with Matterhorn views, a telephone, cable TV, a safety deposit box, a minibar and a bathroom with shower and bath tub.

Single Room This room is located in the annexe building of the resort and offers a terrace or balcony with garden views, a small seating area, cable TV, a telephone, a safety deposit box and a bathroom with shower. Please note that extra beds are not available in this room type.

Family Room with extra Bedroom The room consists of a bed room and a second small room with one single bed. and offers a balcony, a seating area, cable TV, a telephone, a safety deposit box, a minibar and a bathroom with shower and bath tub.

Family Two Bed Room Suite with Garden Terrace This suite features a terrace with views of the surrounding mountains and has a direct connection to the spa area of the hotel. Facilities also include a flat-screen TV with cable channels and a bathroom with free toiletries. This ground floor suite features a terrace with views of the surrounding mountains. Suite has 3 rooms (2 bed rooms and a living room with a sitting area) It has a bathroom and a separate shower. Please note that this suite is located in the annex building and has direct access to the pool&spa area from the hotel. Please note that this suite is located in the annex building, which is situated 60 metres from the main building.

Longstay Twin Room with Matterhorn View Spacious twin room with a seating area and a balcony offering views of the Matterhorn Mountain. Room amenities include a bathroom with shower and bath tub, a telephone, a radio, cable TV, a safety deposit box and a minibar. Free WiFi is provided as well.

About Alpen Resort & Spa

Show Map

Guest Reviews

9.0

Excellent

Location

The Alpen Resort & Spa boasts a convenient location, a mere short walk away from the main train station and ski bus, making it a great base for those who want to explore the charming town of Zermatt. Despite its proximity to the station, the hotel enjoys a quiet setting, allowing guests to relax and unwind in peace. The hotel's location is ideal for winter sports enthusiasts with a lift and ski area close by, while those who wish to ski on the glacier will find the hotel a bit further out. For those who crave convenience, free electric buses are abundant and there is a supermarket and a bus stop a quick two-minute walk away. The hotel's location is perfect for taking in the stunning Matterhorn views and exploring the main street, which is just a stone's throw away. While some may find the hotel's location a bit further from the town center, it is still a walkable distance with guests enjoying a pleasant stroll toward the center of town. Overall, the Alpen Resort & Spa's location is certainly a highlight of any stay in Zermatt with its easy access to all the town's attractions and amenities.

Breakfast

The breakfast at Alpen Resort Hotel has received positive feedback from guests with many describing it as "great", "tasty", "extensive" and "amazing". The buffet offers a good variety and quality of food with some guests commenting on the coffee being very good. The breakfast is also described as "rechhaltig" (plentiful), "varied" and "copious". Some guests note that the breakfast could have been more diverse or larger, but overall, the breakfast receives good marks. Additionally, the staff and service at the breakfast and restaurant are generally seen as excellent, although a few guests mention that the staff could have been friendlier. Some guests note limitations for those with dietary intolerances, but others appreciate the care put into the presentation of the buffet options. The breakfast area is described as small and sometimes hectic due to high demand. Overall, the breakfast and restaurant at Alpen Resort Hotel are seen as good standard and quality for a European hotel.

Dinner

When it comes to dinner at Alpen Resort & Spa, guests rave about the fantastic meals served every night. Both meal times are reported as excellent every day with the dinners being particularly praised for their variety and tastiness. The restaurant is also conveniently close and the food is described as good and tasty. Even special mention is made to Ristorante Hornox, which is described as spectacular. While some guests have noted that some of the appetizers, soups and buffet salads could have been better, the overall consensus is that the dinner offerings at Alpen Resort & Spa are definitely worth indulging in.

Rooms

The Alpen Resort & Spa is a comfortable and luxurious destination for those traveling to Zermatt, Switzerland. Guests will enjoy spacious, nicely decorated rooms with modern amenities, including some with fantastic views of the famous Matterhorn. Families will appreciate the large family suites with plenty of room for everyone. While some guests found rooms to be smaller than expected, most reviews praise the cleanliness and coziness of the accommodations. Some guests noted issues with temperature control, but overall, the rooms are well-equipped and well-maintained. Additionally, the hotel provides a ski room for added convenience. Overall, guests have found the Alpen Resort & Spa to be a lovely place to stay in Zermatt.

Beds

Alpen Resort & Spa has gained attention for their great beds and comfortable bedding. The rooms are designed to ensure guests can enjoy a good night's sleep with Sehr bequeme Betten und warme Duvet. The beds are praised for being comfy and spacious with king size beds without diving crease, one big blanket instead of 2 small ones and pillows that provide the utmost relaxation. The hotel also offers rooms with bunk beds for families, which is a big hit with kids who enjoyed having their own room. While some reviews mentioned uncomfortable beds, overall, the hotel's bedding received overwhelmingly positive feedback from guests.

Cleanliness

If you're searching for a hotel that prides itself on cleanliness, the Alpen Resort Hotel is the perfect destination for your next vacation. Guests have raved about the cleanliness of this hotel with many affirming that the facilities are new and nice. Others have praised the staff and room cleanliness with some describing their experience as "impeccable" and "very clean". Even the spa facilities have been lauded by guests with some calling them "incredible" and "modern". It's worth mentioning that the hotel also allows guests to wear swimsuits in the sauna. While there may have been a few isolated incidents like dog hair on a couch or lipstick on a glass, these were quickly resolved by the hotel staff. Overall, Alpen Resort Hotel is a clean and cozy option for your next vacation.

Staff

The Alpen Resort & Spa boasts of a very friendly and competent staff who are always willing to assist guests. The receptionists are particularly welcoming and helpful. Although there were some negative comments regarding the breakfast staff, the majority of the guests were pleased with the level of service provided by the hotel staff. They were described as supportive, accommodating and attentive with some reviewers highlighting how they went out of their way to make guests feel welcome. The facilities were also praised with excellent amenities and large rooms. Some guests were even upgraded to rooms with a Matterhorn view. All in all, guests were overwhelmingly satisfied with the staff of the Alpen Resort & Spa.

Spa

Guests of the Alpen Resort & Spa rave about the hotel's exceptional spa facilities. The spa area offers a variety of amenities such as pools, jacuzzis, saunas, steam rooms, relaxation rooms and massage services. There is even a dedicated spa area for children. Many guests express that the spa is not just nice, but truly outstanding and cosmically beautiful with a modern and fantastic design. Outdoor jacuzzis are also available and provide amazing views of the surrounding Matterhorn mountains. The spa offers a perfect way to unwind after a day of skiing. There is also praise for the hotel's relaxing facilities, including the indoor onsen pool. Although it can be busy due to non-hotel guests using the facilities, the spa is overall very impressive with many guests claiming it's the best they have ever experienced.

Pool

The Alpen Resort & Spa boasts outstanding spa and swimming pool facilities with both indoor and outdoor jacuzzis and a top-notch outdoor whirlpool. The heated water pool is especially popular and has been deemed the best spot in the hotel. The pool, sauna and outside jacuzzi also offer breathtaking mountain views. Families with children will appreciate the excellent children's pool as well as the play room. Guests can take advantage of the exceptional wellness and spa areas, which feature indoor and outdoor hot tubs. The swimming pool is very large and loved by many, although some guests found the water a bit cold. Overall, the pool area is described as first-class and magnificent with many guests finding it to be a highlight of their stay.

Family

If you're traveling with kids, Alpen Resort & Spa is a great place to stay. Guests have raved about the family rooms, which are comfortable and well-equipped with extra bedrooms for the little ones. The hotel is particularly popular with families, who feel right at home thanks to the friendly staff and the range of activities for kids, including a game room and pool. Parents can also take advantage of the hotel's wellness facilities, perfect for group stays. The cherry on top? Many of the rooms have stunning views of the Matterhorn. If you're looking for a family-friendly resort that won't break the bank, Alpen Resort & Spa is definitely worth considering.

Ski

The Alpen Resort & Spa is the perfect place for a ski trip with easy access to the ski lifts and local ski areas. The comfort of the hotel extends to the ski room, which is well-equipped for winter sports enthusiasts. The hotel also caters to those seeking relaxation with a spa available for guests to unwind after a day on the alps. Guests can rent skis from flexrent in front of Sunnega and leave them there overnight, saving the hassle of carrying them to the hotel. Zermatt is a great resort with plenty of ski possibilities for everyone. Additionally, the breakfast at the hotel caters for gluten-free guests. The hotel is only a few steps from the bus stop, which comes every 5 minutes for easy access to the lifts. With cozy accommodations and amazing views of the Matterhorn, the Alpen Resort & Spa is the ideal spot for a ski getaway.

4 Star

If you're looking for one of the best hotels in Zermatt, look no further than Alpen Resort & Spa. While some guests mentioned issues with noise, overall this four-star hotel provides everything you need for a great ski vacation. Plus, the price is incredible for such a high-quality establishment. Guests also appreciated the great amenities and fantastic service, though some did express disappointment with the international chain's service standards. Nevertheless, Alpen Resort & Spa is a belle découverte for those seeking a high-quality ski holiday in Switzerland.

Children's Pool

Families with children will be thrilled with the amenities at Alpen Resort & Spa. The children's pool is a highlight with guests praising its usefulness and aesthetics. Although it may be small, kids of all ages will enjoy splashing around in it. Parents can also partake in the fun, as the large pool is also available for their use. One guest even mentioned that their teenagers loved the kids' pool. For those looking for other activities for their little ones, the hotel also offers a playroom for children. Additionally, several reviews noted the excellent wellness facilities, including the pool. Overall, families can rest assured that their children will have plenty of fun things to do during their stay at Alpen Resort & Spa.

Outdoor Pool

If you're looking for a hotel with a top-notch outdoor pool, Alpen Resort & Spa is definitely worth checking out. Guests consistently rave about the luxury amenities, particularly the outdoor whirlpool and the spa's outside Jacuzzi. Many describe the pool as exceptional and the exterior jacuzzi is another highlight. Even those who aren't into hot tubs report enjoying the open heated spa pool. Some reviewers mention hidden water features about the pool. Overall, travelers strongly recommend taking advantage of the resort's pool offerings.

Indoor Pool

The indoor pool at Alpen Resort Hotel is a popular attraction amongst guests. Many have described it as "amazing", "first class" and "fantastic". The pool facilities are well-maintained and varied with hot tubs, a sauna and an outside jacuzzi with a stunning mountain view. Families with children also appreciate the children's play room. Guests also highlight the indoor onsen pool as a notable plus. Overall, the spa and pool facilities make for a relaxing and enjoyable stay at Alpen Resort Hotel.

Yes, Alpen Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Alpen Resort & Spa.

Yes, Alpen Resort & Spa welcomes dogs.

No, parking facilities aren't available at Alpen Resort & Spa.

Yes, Alpen Resort & Spa has a gym.

More Options