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Summary of reviewsIndustrial 1853, a small boutique hotel in Kragujevac, offers a unique blend of modern comfort and industrial charm, situated in an intriguing, albeit unconventional, industrial area. The location, while not within walking distance of the city center, provides a serene and distinct backdrop for visitors seeking an unconventional stay. The area’s industrial heritage, including the old "Zastava" facility and a large factory, lends a fascinating, almost surreal character to the environment.
The hotel excels in providing a clean and comfortable stay with rooms that are praised for their modern industrial design, cleanliness and high-quality furnishings. The spacious bathrooms and effective air conditioning add to the overall comfort, ensuring restful nights. Daily room cleaning and consistent hygiene across all areas, including the restaurant and spa, enhance the guest experience, making cleanliness a standout feature.
The dining experience at Industrial 1853 receives significant praise, especially for the dinner offerings at the on-site restaurant. Guests appreciate the delicious and well-prepared meals, complemented by a fine selection of cocktails. The atmosphere of the restaurant is beautifully designed, adding to its allure. Though vegetarians may find the menu options limited and service can occasionally be slow, the overall dining experience is positively rated for both quality and value.
Breakfast experiences are more mixed. The quality of the food and the friendliness of the service are often praised, but issues such as the limited menu, long wait times and inconsistencies in availability and preparation detract from the experience for some guests.
The hotel's spa is highly regarded, noted for its cleanliness, serene ambiance and comprehensive facilities, including a pool, sauna, whirlpool, hammam, fitness room and massage services. The beautiful and spacious swimming pool, maintained at a pleasant 30°C with saltwater, is a major highlight, enhancing the guests' relaxation experience. Despite occasional availability issues, the spa remains a significant asset to the hotel.
The staff at Industrial 1853 is generally praised for their friendliness, professionalism and attentiveness. While some guests noticed a few inconsistencies, particularly among newer staff, the overall impression is of a helpful and courteous team that contributes positively to the guests' stay.
In summary, Industrial 1853 offers a unique and comfortable retreat in Kragujevac with a distinctive industrial charm, high standards of cleanliness, excellent dining options, a wonderful spa and a supportive staff that together create a memorable and pleasant guest experience.
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