NH Collection Gran Hotel de Zaragoza
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Summary of reviewsNH Collection Gran Hotel de Zaragoza receives widespread acclaim for its strategic location in the heart of Zaragoza, making it ideal for exploring the vibrant city scene. Guests appreciate its proximity to major attractions, historic sites, and charming boutiques and restaurants, despite occasional noise disturbances. The elegant and tranquil atmosphere, complemented by friendly and attentive staff, enhances the experience of staying in this well-regarded hotel.
The breakfast at NH Collection Gran Hotel de Zaragoza is highlighted for its extensive variety and high quality. Guests enjoy excellent selections of cold and hot dishes, with continuous replenishment ensuring a fulfilling start to the day. While there are minor critiques regarding pricing and ambiance, the attentive and efficient staff contribute positively to the breakfast experience, making it a memorable aspect for most guests.
While the dining experience has mixed reviews, the regional cuisine offered is praised for its quality and moderate pricing. However, operational issues, limited menu options, and uninspiring ambiance detract from the overall experience, prompting some guests to explore nearby dining establishments.
Guests find the rooms comfortable and spacious, with modern amenities and soundproofing ensuring a relaxing stay. Immaculate cleanliness and elegant decor, alongside effective staff service, contribute to positive reviews, although some suggest updates could enhance the experience further. The rooms offer lovely views and plenty of natural light, adding to the welcoming ambiance.
Staff at NH Collection Gran Hotel de Zaragoza are consistently praised for their exceptional service and professionalism. The team across all departments, especially reception, is recognized for their attentive and friendly demeanor, contributing to a memorable and pleasant stay for guests.
WiFi experiences vary, with many guests enjoying fast and reliable connections, although some encounter inconsistencies. Despite this, the hotel's appealing location and staff continue to enhance the overall stay for guests.
The gym is well-equipped, despite its small size, providing a convenient workout option, though improvements in amenities and cleaning are suggested. Parking is generally well-organized, with valet services appreciated, although high costs can be a concern for some guests.
Families find the hotel welcoming, especially with its pet-friendly policies, although it lacks specific children's activities. The hotel's central location helps in accessing dining options and navigating with pushchairs.
Overall, NH Collection Gran Hotel de Zaragoza stands out for its comfortable beds, combining luxury with historic charm, contributing to a restful sleep. The attention to detail in amenities and customer service makes this hotel a desirable option for those visiting Zaragoza.
Categories
The breakfast at NH Collection Gran Hotel de Zaragoza is highlighted for its extensive variety and high quality. Guests enjoy excellent selections of cold and hot dishes, with continuous replenishment ensuring a fulfilling start to the day. While there are minor critiques regarding pricing and ambiance, the attentive and efficient staff contribute positively to the breakfast experience, making it a memorable aspect for most guests.
While the dining experience has mixed reviews, the regional cuisine offered is praised for its quality and moderate pricing. However, operational issues, limited menu options, and uninspiring ambiance detract from the overall experience, prompting some guests to explore nearby dining establishments.
Guests find the rooms comfortable and spacious, with modern amenities and soundproofing ensuring a relaxing stay. Immaculate cleanliness and elegant decor, alongside effective staff service, contribute to positive reviews, although some suggest updates could enhance the experience further. The rooms offer lovely views and plenty of natural light, adding to the welcoming ambiance.
Staff at NH Collection Gran Hotel de Zaragoza are consistently praised for their exceptional service and professionalism. The team across all departments, especially reception, is recognized for their attentive and friendly demeanor, contributing to a memorable and pleasant stay for guests.
WiFi experiences vary, with many guests enjoying fast and reliable connections, although some encounter inconsistencies. Despite this, the hotel's appealing location and staff continue to enhance the overall stay for guests.
The gym is well-equipped, despite its small size, providing a convenient workout option, though improvements in amenities and cleaning are suggested. Parking is generally well-organized, with valet services appreciated, although high costs can be a concern for some guests.
Families find the hotel welcoming, especially with its pet-friendly policies, although it lacks specific children's activities. The hotel's central location helps in accessing dining options and navigating with pushchairs.
Overall, NH Collection Gran Hotel de Zaragoza stands out for its comfortable beds, combining luxury with historic charm, contributing to a restful sleep. The attention to detail in amenities and customer service makes this hotel a desirable option for those visiting Zaragoza.
Hotel Taking Steps Towards Sustainability
This hotel holds ISO 14001 environmental management and ISO 50001 energy management certifications. As part of NH Hotel Group's 'Green Collection', it adheres to comprehensive sustainability targets, including a commitment to reduce Scope 1 and 2 greenhouse gas emissions by 46.2% and Scope 3 emissions by 27.5% by 2030, with a net-zero target by 2050. The hotel features reusable coffee/tea filters, recycling, LED lighting, and eco-friendly toiletries.
Hotel for Honeymoon
This grand hotel offers a Jacuzzi suite perfect for honeymooners, along with luxurious rooms decorated in calming shades. It features a fine-dining restaurant, a tapas bar, and a gym with city views, providing a blend of relaxation and entertainment. Its central location allows easy access to the city's shops, restaurants, and historical sights.
Family Friendly Hotel
The NH Collection Gran Hotel de Zaragoza offers family rooms and childcare services. It is conveniently located near the city center and provides amenities such as room service and laundry services, making it suitable for families.
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Romantic Hotel
This hotel offers a combination of historic charm and modern comfort. It features elegant rooms, a fine-dining restaurant, and a trendy tapas bar, providing a sophisticated and romantic atmosphere.
Hotel near Nightlife Spots
Situated on Joaquin Costa, this hotel is near many posher bars and pubs with a mix of music styles. The Ginger Fizz Bar, a cocktail bar and Japanese restaurant, is located on the same street. The hotel's central location provides easy access to different nightlife areas.
Business Hotel
This grand hotel, located in the heart of Zaragoza, is within walking distance of museums and offers high-end shops and restaurants nearby. It is suitable for both holidaymakers and business travelers.
Hotel with Parking
This hotel offers parking facilities, blending luxury with practicality for guests traveling with vehicles.
Accessible Hotel
This hotel provides facilities for disabled guests. It offers various amenities to ensure a comfortable and convenient stay for all visitors.
Hotel with Gym
This historic hotel offers a free gym for all guests, equipped with modern exercise machines, including a treadmill, an exercise bike, and weights. It also features changing rooms and a sauna, providing a comprehensive fitness experience.
4-Star Hotel
This hotel is known for its central location and elegant ambiance, providing easy access to Zaragoza's main attractions. It offers well-appointed rooms and high-quality service, ensuring a comfortable and luxurious stay.
Guest Reviews
NH Collection Gran Hotel de Zaragoza enjoys high praise for its location, strategically placed in the heart of Zaragoza. The hotel's position makes it an ideal choice for visitors keen on exploring the city's vibrant scene, with close proximity to major attractions, historic sites, and the bustling old town. Guests frequently highlight the convenience of being near trendy boutiques, enticing patisseries, and delightful restaurants, enhancing the experience of strolling through Zaragoza's charming streets. Despite some noting occasional noise disturbances, the hotel is celebrated for its elegant and inviting atmosphere within a tranquil neighborhood, allowing guests to balance city exploration with peaceful retreats. The friendly and attentive staff contribute to the allure of this property, making it a well-regarded option for those visiting Zaragoza.
The breakfast experience at NH Collection Gran Hotel de Zaragoza receives praise across numerous guest reviews, highlighting its extensive variety and high quality. Guests frequently describe the breakfast as excellent, lush, and superb, with an impressive selection of both cold and hot dishes, and freshly made items available upon request. The buffet is often noted for being generous, with an abundant range of options including fresh fruits, breads, and top-notch cold cuts. Guests appreciate the continuous replenishment and availability of diverse items, creating a memorable dining experience.
Despite widespread positive feedback, some reviews suggest areas for improvement. A few guests find the breakfast somewhat overpriced, and there is occasional criticism regarding room ambiance, noting the dining space appears outdated or lacking charm. Some reviews point out inconsistencies in service, with comments on a need for better table management.
In general, however, the meticulous care taken to ensure the quality and variety of the breakfast contributes to a satisfying and rich start to the day. The friendly and efficient staff further enhance the breakfast experience, offering attentive service that adds to the overall enjoyment. While there are some minor shortcomings, the breakfast at NH Collection Gran Hotel de Zaragoza is largely seen as a delightful and fulfilling aspect of the hotel stay.
The dining experience at NH Collection Gran Hotel de Zaragoza receives a mix of reviews from guests, with highlights pointing towards the quality of food offered. Guests frequently praise the excellent food at the hotel's restaurant, noting the high quality of regional dishes available at moderate prices. However, there are significant concerns about the restaurant's operational schedule, as it is not open for dinner on Sundays, and this can be unclear to guests planning their meals.
Moreover, the ambiance of the dining area has been described as somewhat uninspiring, diminishing the overall experience despite the good food. Limited menu options and a crowded setting have also been mentioned, contributing to an impression that the restaurant feels more like one from a lower category hotel. Notably, some guests have opted to dine at nearby establishments that offer delightful evening meals, as suggested by the hotel staff when the restaurant was not available.
In addition, logistical issues such as needing to arrange dinner in advance, lack of clear information about walk-in possibilities, and challenges with reservations have been highlighted as points of improvement. Although specific instances like breakfast being served in unusual spaces due to special events may disrupt expectations, overall, the culinary offerings themselves remain a positive aspect for those able to dine during operational times.
The rooms at NH Collection Gran Hotel de Zaragoza offer a delightful blend of comfort and spaciousness, with many guests praising their generous dimensions and modern amenities. The majority of reviews highlight immaculate rooms with comfortable beds, often described as cozy and equipped with various pillow options for a perfect night's sleep. Several visitors appreciated the bright and airy feel of the rooms, as well as the peaceful and quiet atmosphere, enhanced by effective soundproofing.
Guests frequently mentioned the spaciousness of the rooms, making them well-suited for a relaxing stay. The decor in these rooms tends towards the elegant and contemporary, with clean, well-furnished settings that are both functional and pleasant. The bathrooms, while sometimes noted as somewhat outdated, generally offer ample space and comfort, featuring both showers and twin sinks in some cases.
While some rooms might be considered slightly old-fashioned, the attention to cleanliness ensures a positive experience. The hotel offers rooms with lovely views and plenty of natural light, contributing to a welcoming ambiance. The convenient location of the hotel also adds to its charm, allowing guests easy access to local attractions while enjoying a tranquil retreat.
Overall, the NH Collection Gran Hotel de Zaragoza stands out for its spacious and comfortable rooms that are well-maintained, making it a desirable option for travelers seeking both relaxation and a central setting in Zaragoza.
Guests who have stayed at the NH Collection Gran Hotel de Zaragoza frequently commend the beds for their extraordinary comfort—a standout feature of this elegant establishment. Many reviews highlight the beds' ability to provide a restful sleep, contributing to guests waking up refreshed and rejuvenated. Words like incredibly comfortable, super comfortable, and extraordinarily comfortable are often used, emphasizing the plush mattresses and quality bedding.
The beds are described as a wonderful blend of comfort and beauty, fitting seamlessly with the hotel's minimalist decor that enhances its historic architecture. The spacious and stylish rooms add to the overall satisfaction, with beds that are a perfect retreat after a day of exploring Zaragoza. The consistent praise indicates that whether staying in a standard room or enjoying an upgrade to a suite, guests can expect a good night's sleep on beds designed with comfort in mind.
Despite a few mentions of firmness preferences, the majority of reviewers express satisfaction with the beds, even highlighting the advantage of multiple pillow options catering to different preferences. The beds' comfort is complemented by tranquil, quiet rooms, ensuring guests can enjoy peaceful nights undisturbed. For those seeking a great sleeping experience in Spain, the NH Collection Gran Hotel de Zaragoza appears to deliver, with many guests considering it among the best they've encountered.
Travelers to the NH Collection Gran Hotel de Zaragoza can generally expect a high level of cleanliness throughout the property. Many guests have praised the hotel for its spotless facilities, immaculate environment, and exceptional upkeep. The rooms and common areas are frequently described as spacious, comfortable, and scrupulously clean, which contributes to a pleasant and relaxing stay. Additionally, the modern amenities in the rooms, including spacious bathrooms, have received positive remarks regarding their cleanliness.
The hotel’s staff consistently receives commendations for their professional and attentive service, further enhancing the overall experience. Many visitors appreciate the combination of cleanliness, comfort, and the hotel's prime location. Guests have noted the overall tidiness and tasteful presentation across premises, enhancing the appeal of the property.
Nevertheless, some reviews point out areas for improvement, particularly in certain older bathroom fittings and occasional issues with superficial cleaning or maintenance oversights. While the majority find their stay to be extraordinarily clean, a few guests have suggested that renovations could elevate the overall experience to meet 5-star expectations fully.
Despite isolated concerns, for most visitors, NH Collection Gran Hotel de Zaragoza stands out for its immaculate cleanliness and attentive service, making it a reliably clean and comfortable option when staying in Zaragoza.
The NH Collection Gran Hotel de Zaragoza consistently impresses guests with its remarkable staff. Visitors frequently note the exceptional level of kindness, attentiveness, and professionalism displayed by the team members. Reception staff are particularly praised for their friendly, helpful demeanor, often greeting guests with smiles and a warm welcome, making them feel at home right from the start.
Beyond reception, every department—valet, cleaning, and maintenance—shares the same dedication to providing outstanding service. Staff are described as always eager to assist, knowledgeable, and polite, ensuring that guests feel their needs are attended to promptly and efficiently. This consistent attention to detail contributes significantly to the overall pleasant experience at the hotel.
Special mentions highlight individuals like Jorge and Sonia, who go above and beyond to assist guests, showcasing the personalized care that guests can expect during their stay. Whether it's providing local information or helping with luggage, the staff’s willingness to cater to guest needs is a standout feature.
The positive energy and professionalism imbued into each interaction have a transformative effect, turning a visitor’s stay into a truly memorable experience. Guests leave not only impressed by the comfort and amenities of the hotel but particularly moved by the genuine commitment to excellent service provided by this exceptional team.
The NH Collection Gran Hotel de Zaragoza offers a mixed experience when it comes to WiFi connectivity. Many guests have highlighted the impressive speed and reliability of the WiFi, describing it as fast, great, and providing a very good service. However, several visitors have encountered connectivity challenges, with some experiencing weak signals, slow speeds, or difficulties in maintaining a stable connection in their rooms. While positive feedback suggests that the network can be significantly good, issues with accessibility and consistency might occur in certain areas of the hotel. Despite these connectivity concerns, guests frequently appreciate the hotel's appealing location and the friendly nature of the staff, enhancing their overall stay.
The gym at NH Collection Gran Hotel de Zaragoza has received a mix of comments from its guests. Many visitors were pleasantly surprised by the gym, considering it to be a well-equipped facility. Although small, guests found it to be quite usable, which suggests that it is a convenient option for those seeking a workout during their stay. However, there are some areas where the gym could improve. Some guests noted the absence of amenities such as towels and water, and the lack of cleaning equipment raised concerns about maintenance. Additionally, the gym's availability only after 8 am might be inconvenient for early risers. While the gym may not have all the features of larger hotel fitness centers, it serves its purpose for guests looking to keep up with their fitness routines.
The NH Collection Gran Hotel de Zaragoza offers a variety of parking solutions for its guests, with valet parking being a standout feature. This service is highly appreciated for its attentiveness and professionalism, making it an ideal option for those who prefer to have their vehicles handled by the hotel staff. Many guests highlight the convenience of the valet service, reporting seamless management and the availability of the car at the requested time.
Although the hotel does not have its own on-site parking, several nearby public options are available. A parking garage located a short distance away provides reasonable prices and good-sized spots for larger vehicles. Additionally, the proximity of the public car park to the hotel makes it a practical choice for guests who don't mind a brief walk.
However, some guests have noted that parking costs can be quite high, with daily fees that may surprise some travelers. The hotel staff is praised for helping guests locate cheaper parking alternatives when needed, an invaluable service for those on a budget.
Overall, while parking services are generally well-organized and praised by guests for convenience and ease, the costs associated with parking at NH Collection Gran Hotel de Zaragoza remain a point of contention. Nonetheless, the valet service and the availability of multiple parking options nearby make it a feasible choice for those visiting Zaragoza.
The NH Collection Gran Hotel de Zaragoza, while not specifically tailored for kids' activities, presents a welcoming environment for families. Its pet-friendly policy stands out, as the hotel provides special amenities such as beds and feeding bowls for pets, ensuring a comfortable stay for furry companions. Guests appreciate the exceptional service from the hotel staff, particularly toward families traveling with pets. Although the hotel is not fully adapted for accessibility, the staff's willingness to assist proves beneficial for navigating challenges like moving a pushchair around the premises. While explicit children's activities are not highlighted, the hotel's proximity to good restaurants adds to the convenience for families seeking dining options. Overall, the emphasis on excellent customer service and thoughtful amenities contributes to a pleasant family experience at this centrally located hotel in Zaragoza.
The NH Collection Gran Hotel de Zaragoza delivers a mixed experience that blends standout service with room for improvement in facilities. Many guests laud the hotel as superb and fantastic, noting its ability to provide a quality stay that often exceeds even some five-star establishments. The staff’s exquisite personal treatment and the hotel’s reasonable pricing are repeatedly praised, making it a desirable choice for many. Its central location further enhances its appeal, granting easy access to nearby attractions.
However, there are areas where the hotel falls short of typical four-star expectations. Several guests comment on outdated bathrooms and worn-out towels, pointing out that these aspects could benefit from a refurbishment. Amenities like room temperature control, lighting, and in-room supplies also receive critiques for not meeting the standards anticipated in a four-star establishment. Moreover, some guests miss having a café on the premises and note the absence of expected amenities like slippers and bathrobes.
Overall, while the NH Collection Gran Hotel de Zaragoza offers a pleasant stay with commendable service and a central location, attention to detail and updates in certain facilities could enhance the overall guest experience and better align with its four-star rating.
Located in the heart of Zaragoza, NH Collection Gran Hotel serves as an excellent choice for business travelers seeking convenience and efficiency. Guests consistently commend the hotel for its prime location, making it easy to access local bars and restaurants, as well as its professional and smooth check-in process. The staff is often highlighted for their friendliness and commendable service, particularly the attentive team at the counter and valet service, ensuring an overall service-oriented experience.
The hotel caters well to business needs with facilities that accommodate various business activities seamlessly. Rooms are ideal for work, offering comfort and details such as welcome tea and coffee, paired with abundant breakfast options and incredibly comfortable beds, which create a conducive environment for business travelers.
Although some minor renovations could enhance its appeal, the hotel remains in good condition, providing an aesthetically pleasing ambiance with well-equipped facilities. However, it's worth noting that during conferences, there may be limited quiet zones for leisure guests. Despite this, many guests express high recommendations for both business trips and any type of stay, highlighting the comprehensive support for business activities and the overall excellence of the service provided. The hotel's beauty, fantastic service, and cleanliness consistently affirm its standing as an ideal business hotel in Zaragoza's city center.
NH Collection Gran Hotel de Zaragoza, a prominent and classy hotel, offers a generally comfortable experience, though accessibility features appear limited. Despite its grand stature and elegant environment, the hotel's physical accessibility for guests with disabilities or those using pushchairs, wheelchairs, and strollers seems to be lacking. Guests pointed out the small and narrow elevators, which may pose challenges to maneuverability. Additionally, the absence of ramps further complicates access for individuals requiring such accommodations. While some rooms are designed for disabled guests, they come with certain restrictions that may not fully meet the needs of all visitors. Moreover, the outdated and cramped bathroom facilities reflect the overall constraints in providing adequate accessibility. These factors should be considered by potential guests who prioritize accessibility.
NH Collection Gran Hotel de Zaragoza has established itself as a haven for pet owners, earning high praise for its dog-friendly atmosphere. Guests consistently highlight the welcoming environment and considerate treatment their pets receive. The hotel goes above and beyond by offering special amenities for dogs, including comfortable beds, bowls, treats, and playful accessories such as balls. These thoughtful extras enhance the overall experience for those traveling with pets, ensuring their furry companions feel at home.
Strategically located near a park with fenced areas for dogs, the hotel provides convenient options for exercise and outdoor enjoyment. The staff's kindness towards guests and their pets is frequently noted, contributing to a pleasant stay. Many guests express their intention to return, appreciating the warm reception extended to their pets.
While the pet fee of €35 per day is viewed as steep by some, the services provided in exchange are valued by many. Suggestions have been made for improvements such as accommodating pets during breakfast, which would further enhance the dog-friendly experience.
Overall, NH Collection Gran Hotel de Zaragoza is highly recommended for pet owners seeking a comfortable and welcoming environment where both they and their pets are treated exceptionally well.
Location Show Map
Location
Breakfast
Despite widespread positive feedback, some reviews suggest areas for improvement. A few guests find the breakfast somewhat overpriced, and there is occasional criticism regarding room ambiance, noting the dining space appears outdated or lacking charm. Some reviews point out inconsistencies in service, with comments on a need for better table management.
In general, however, the meticulous care taken to ensure the quality and variety of the breakfast contributes to a satisfying and rich start to the day. The friendly and efficient staff further enhance the breakfast experience, offering attentive service that adds to the overall enjoyment. While there are some minor shortcomings, the breakfast at NH Collection Gran Hotel de Zaragoza is largely seen as a delightful and fulfilling aspect of the hotel stay.
Dinner
Moreover, the ambiance of the dining area has been described as somewhat uninspiring, diminishing the overall experience despite the good food. Limited menu options and a crowded setting have also been mentioned, contributing to an impression that the restaurant feels more like one from a lower category hotel. Notably, some guests have opted to dine at nearby establishments that offer delightful evening meals, as suggested by the hotel staff when the restaurant was not available.
In addition, logistical issues such as needing to arrange dinner in advance, lack of clear information about walk-in possibilities, and challenges with reservations have been highlighted as points of improvement. Although specific instances like breakfast being served in unusual spaces due to special events may disrupt expectations, overall, the culinary offerings themselves remain a positive aspect for those able to dine during operational times.
Rooms
Guests frequently mentioned the spaciousness of the rooms, making them well-suited for a relaxing stay. The decor in these rooms tends towards the elegant and contemporary, with clean, well-furnished settings that are both functional and pleasant. The bathrooms, while sometimes noted as somewhat outdated, generally offer ample space and comfort, featuring both showers and twin sinks in some cases.
While some rooms might be considered slightly old-fashioned, the attention to cleanliness ensures a positive experience. The hotel offers rooms with lovely views and plenty of natural light, contributing to a welcoming ambiance. The convenient location of the hotel also adds to its charm, allowing guests easy access to local attractions while enjoying a tranquil retreat.
Overall, the NH Collection Gran Hotel de Zaragoza stands out for its spacious and comfortable rooms that are well-maintained, making it a desirable option for travelers seeking both relaxation and a central setting in Zaragoza.
Beds
The beds are described as a wonderful blend of comfort and beauty, fitting seamlessly with the hotel's minimalist decor that enhances its historic architecture. The spacious and stylish rooms add to the overall satisfaction, with beds that are a perfect retreat after a day of exploring Zaragoza. The consistent praise indicates that whether staying in a standard room or enjoying an upgrade to a suite, guests can expect a good night's sleep on beds designed with comfort in mind.
Despite a few mentions of firmness preferences, the majority of reviewers express satisfaction with the beds, even highlighting the advantage of multiple pillow options catering to different preferences. The beds' comfort is complemented by tranquil, quiet rooms, ensuring guests can enjoy peaceful nights undisturbed. For those seeking a great sleeping experience in Spain, the NH Collection Gran Hotel de Zaragoza appears to deliver, with many guests considering it among the best they've encountered.
Cleanliness
The hotel’s staff consistently receives commendations for their professional and attentive service, further enhancing the overall experience. Many visitors appreciate the combination of cleanliness, comfort, and the hotel's prime location. Guests have noted the overall tidiness and tasteful presentation across premises, enhancing the appeal of the property.
Nevertheless, some reviews point out areas for improvement, particularly in certain older bathroom fittings and occasional issues with superficial cleaning or maintenance oversights. While the majority find their stay to be extraordinarily clean, a few guests have suggested that renovations could elevate the overall experience to meet 5-star expectations fully.
Despite isolated concerns, for most visitors, NH Collection Gran Hotel de Zaragoza stands out for its immaculate cleanliness and attentive service, making it a reliably clean and comfortable option when staying in Zaragoza.
Staff
Beyond reception, every department—valet, cleaning, and maintenance—shares the same dedication to providing outstanding service. Staff are described as always eager to assist, knowledgeable, and polite, ensuring that guests feel their needs are attended to promptly and efficiently. This consistent attention to detail contributes significantly to the overall pleasant experience at the hotel.
Special mentions highlight individuals like Jorge and Sonia, who go above and beyond to assist guests, showcasing the personalized care that guests can expect during their stay. Whether it's providing local information or helping with luggage, the staff’s willingness to cater to guest needs is a standout feature.
The positive energy and professionalism imbued into each interaction have a transformative effect, turning a visitor’s stay into a truly memorable experience. Guests leave not only impressed by the comfort and amenities of the hotel but particularly moved by the genuine commitment to excellent service provided by this exceptional team.
Wi-Fi
Gym
Parking
Although the hotel does not have its own on-site parking, several nearby public options are available. A parking garage located a short distance away provides reasonable prices and good-sized spots for larger vehicles. Additionally, the proximity of the public car park to the hotel makes it a practical choice for guests who don't mind a brief walk.
However, some guests have noted that parking costs can be quite high, with daily fees that may surprise some travelers. The hotel staff is praised for helping guests locate cheaper parking alternatives when needed, an invaluable service for those on a budget.
Overall, while parking services are generally well-organized and praised by guests for convenience and ease, the costs associated with parking at NH Collection Gran Hotel de Zaragoza remain a point of contention. Nonetheless, the valet service and the availability of multiple parking options nearby make it a feasible choice for those visiting Zaragoza.
Family
4 Star
However, there are areas where the hotel falls short of typical four-star expectations. Several guests comment on outdated bathrooms and worn-out towels, pointing out that these aspects could benefit from a refurbishment. Amenities like room temperature control, lighting, and in-room supplies also receive critiques for not meeting the standards anticipated in a four-star establishment. Moreover, some guests miss having a café on the premises and note the absence of expected amenities like slippers and bathrobes.
Overall, while the NH Collection Gran Hotel de Zaragoza offers a pleasant stay with commendable service and a central location, attention to detail and updates in certain facilities could enhance the overall guest experience and better align with its four-star rating.
Business
The hotel caters well to business needs with facilities that accommodate various business activities seamlessly. Rooms are ideal for work, offering comfort and details such as welcome tea and coffee, paired with abundant breakfast options and incredibly comfortable beds, which create a conducive environment for business travelers.
Although some minor renovations could enhance its appeal, the hotel remains in good condition, providing an aesthetically pleasing ambiance with well-equipped facilities. However, it's worth noting that during conferences, there may be limited quiet zones for leisure guests. Despite this, many guests express high recommendations for both business trips and any type of stay, highlighting the comprehensive support for business activities and the overall excellence of the service provided. The hotel's beauty, fantastic service, and cleanliness consistently affirm its standing as an ideal business hotel in Zaragoza's city center.
Accessible
Dog Friendly
Strategically located near a park with fenced areas for dogs, the hotel provides convenient options for exercise and outdoor enjoyment. The staff's kindness towards guests and their pets is frequently noted, contributing to a pleasant stay. Many guests express their intention to return, appreciating the warm reception extended to their pets.
While the pet fee of €35 per day is viewed as steep by some, the services provided in exchange are valued by many. Suggestions have been made for improvements such as accommodating pets during breakfast, which would further enhance the dog-friendly experience.
Overall, NH Collection Gran Hotel de Zaragoza is highly recommended for pet owners seeking a comfortable and welcoming environment where both they and their pets are treated exceptionally well.
No, NH Collection Gran Hotel de Zaragoza doesn't have any pool.
No, a spa isn't available at NH Collection Gran Hotel de Zaragoza.
Yes, NH Collection Gran Hotel de Zaragoza welcomes dogs.
Yes, parking facilities are available at NH Collection Gran Hotel de Zaragoza.
Yes, NH Collection Gran Hotel de Zaragoza has a gym.
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