Info
Summary of reviewsMisión Express Pachuca is favored by guests for its prime location, offering easy access to Pachuca's key attractions such as the monumental clock, historic city center and Juarez Square. The convenience of nearby restaurants, shops, museums and taxis adds to its appeal. While some felt the area might appear slightly unsafe or difficult to navigate, most guests appreciate the centralization and calm atmosphere around the hotel.
Comfort and cleanliness play a significant role in the positive reviews with spacious, clean rooms being a recurring highlight. Guests commend the comfortable beds, modern amenities and meticulous housekeeping staff, contributing to a pleasant stay. The friendly and helpful staff further enhance the experience, providing excellent and attentive service across all areas of the hotel.
The breakfast experience at Misión Express Pachuca is generally well-received with guests praising its delicious, healthy options and the combination of Mexican and American styles offered in the buffet. While some desired more variety and noted issues like cold dishes, most found the breakfast satisfying and well-served.
However, there are areas needing improvement, such as the inconsistent free WiFi, maintenance issues in the gym and significant parking constraints due to limited spaces and difficult maneuvering conditions. Room-specific problems like hot water inconsistency, outdated furniture and noise insulation also surfaced in reviews, yet management appears responsive to addressing these concerns promptly.
In summary, Misión Express Pachuca stands out for its superb location, cleanliness, comfort and exceptional staff. Despite some areas for enhancement, the overall guest experience remains positive, marked by delightful breakfasts and welcoming accommodations.
Show moreRead review summaries for all categories
Categories
