Hotel Trefacio

Zamora 41.50692100, -5.74305500 , Alfonso De Castro, 7 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Trefacio in Zamora receives commendable reviews largely due to its prime location, quality dining experiences, cleanliness and exemplary staff service. Nestled in the heart of the city, the hotel offers guests easy access to historical sites, lively tapas bars and pedestrian zones, enhancing its appeal for both leisure and business travelers. The friendly and helpful staff are frequently highlighted for their exceptional service, contributing significantly to a positive overall experience.

The hotel's breakfast service earns substantial praise for its quality, variety and value with options catering to different preferences and budgets. Guests particularly enjoy the homemade pastries and the fresh, abundant food options that start the day on a high note. The dining experience also extends to dinner, where local products and hearty homemade dishes like Moorish skewers and stews delight the guests, making both the on-site restaurant and nearby eateries a strong suit of the hotel.

Room reviews indicate a balance of positives and areas for improvement. While guests appreciate the cleanliness, cozy atmosphere and basic functionality, issues such as small room sizes, dated decor and occasional noise can detract from the overall comfort. However, the hotel’s cleanliness is generally well-regarded, contributing to a pleasant stay despite some isolated incidents needing attention.

Parking and WiFi are noted concerns with guests finding the provided options sometimes inadequate or inconvenient. Parking requires planning due to limited spaces and occasional high costs, while WiFi connectivity issues, especially on higher floors, have been a recurring challenge.

The hotel’s location also enhances the nightlife experience, placing guests amidst a vibrant atmosphere filled with bars and cultural activities. However, this centrality can also mean occasional noise disturbances. Beds are largely described as clean and comfortable, though some guests suggest improvements in mattress and pillow quality.

In summary, Hotel Trefacio offers an excellent central location, commendable staff service and enjoyable dining experiences, making it a solid choice for travelers seeking convenience and a warm, welcoming atmosphere. With potential enhancements in room and facility maintenance, it could significantly elevate its guest experience.
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Dog Friendly Hotel
This hotel provides a pleasant stay with practical amenities for guests traveling with pets. The location is advantageous for exploring the city.

Hotel with Parking
This hotel offers a private parking garage on-site at an extra cost, described as spacious and secure. It also has arranged parking available nearby, providing flexibility for guests.

Family Friendly Hotel

Hotel near Nightlife Spots

Room Types
Standard Double or Twin Room This room features a flat-screen TV and a private bathroom with bath or shower.

Superior Double or Twin Room This room is larger than the standard rooms, and features flat-screen TV and a private bathroom. Some of them have a sofa and a balcony.

Single Room This room features a flat-screen TV and a private bathroom with.

Quadruple Room with Two Double Beds This room features a flat-screen TV and a private bathroom.

Apartment This air-conditioned apartment comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath or a shower. Boasting a patio, this apartment also features heating and a flat-screen TV. The unit has 4 beds.

Double or Twin Room This air-conditioned twin/double room has a private bathroom, a wardrobe, heating as well as a patio.

Superior Double or Twin Room with City View The twin/double room features air conditioning and a wardrobe, as well as a private bathroom boasting a bath or a shower.

Guest Reviews
7.5
Good
Location
Hotel Trefacio boasts an enviable location in the heart of Zamora, making it an ideal base for exploring the city's historical attractions and vibrant tapas scene. Many guests highlight the hotel's central position, placing them just steps away from key sites and surrounded by quaint bars and restaurants. Its proximity to both the old town and the bustling pedestrian zones ensures that everything is within easy reach, from sightseeing to local dining experiences.

The hotel consistently receives praise for the friendliness and helpfulness of its staff, which adds to the overall positive experience. While some reviewers mention minor issues like noise and room size, the cleanliness and price-quality ratio are typically regarded as very good.

Perfect for short or longer stays, Hotel Trefacio is particularly appreciated for its tranquil atmosphere despite being centrally located. With easy access to parking and prime spots for tapas, it's a convenient choice for both leisure and business travelers. The additional facilities such as clean, functional rooms and adequate amenities reinforce its reputation as a well-located, practical accommodation option in Zamora.

Breakfast
Hotel Trefacio's breakfast offerings have received substantial praise from guests with many describing the experience as excellent value for money. The breakfast is consistently mentioned as good with numerous guests highlighting its quality, freshness and abundance. The service is also often commended, contributing positively to the overall experience.

A standout feature of the breakfast at Hotel Trefacio is the homemade pastries, which have delighted many guests. The homemade sponge cakes, in particular, have been described as delicious and a highlight of the morning spread. Additionally, guests have appreciated the inclusion of juice and coffee, which complement the breakfast well.

The breakfast options are versatile, catering to different preferences and budgets. Guests can choose between an express breakfast for €3 or a more comprehensive one for €5, offering flexibility in dining choices. Some reviews noted that the breakfast could be basic or fair, but these were less frequent than the overwhelmingly positive feedback.

Overall, Hotel Trefacio's breakfast service not only meets but often exceeds guest expectations with high-quality food, friendly staff and excellent variety making it a noteworthy aspect of the stay.

Dinner
Hotel Trefacio's dining experience receives high praise from guests for its quality and variety. The on-site restaurant consistently impresses with local products, offering a delightful menu that stands out for its delicious Moorish skewers and hearty homemade dishes, including noteworthy stews. Guests particularly appreciate the ability to dine immediately upon arrival, making the transition from travel to relaxation seamless.

While the hotel's restaurant is frequently described as wonderful and spectacular, nearby dining options further enhance the experience. These local eateries are known for serving generous portions, providing excellent lunch and dinner alternatives at reasonable prices. Both the on-site and nearby restaurants ensure that guests enjoy quality meals, underlining the overall commendation of Hotel Trefacio's dining services.

Rooms
Hotel Trefacio offers a mix of experiences when it comes to its rooms with notable positive aspects and areas needing improvement. Many guests appreciate the hotel's central location and find the rooms to be clean, cozy and functional. Several reviews noted that rooms are neat, well-kept and occasionally spacious, providing basic amenities and comfortable beds.

However, there is a recurring theme regarding the size and age of the rooms. Many guests mention that rooms are small, sometimes described as too tight for comfort. The decor and facilities are often cited as dated with a significant need for modernization and maintenance. Complaints about thin walls, poor soundproofing and non-functional air conditioning are common, leading to discomfort during stays, especially in extreme weather.

The bathrooms also draw mixed reviews. While some are updated and large, others are described as outdated with issues such as black dust on ceilings, leaky showers and low toilet seats. Additionally, the cleanliness of some rooms has been questioned with reports of dust and unpleasant smells like tobacco.

Despite these drawbacks, the price-quality ratio is considered acceptable by some and the triple and family rooms are appreciated for their size and suitability for group stays. If the hotel addresses its maintenance issues and updates the facilities, it could significantly enhance the overall guest experience.

Beds
Hotel Trefacio presents a mix of feedback regarding the comfort of its beds. Many guests find the beds to be very comfortable, often highlighting the clean and good quality of the mattresses. Specific notes point out that the mattresses are generally soft, offering good comfort and contributing positively to a restful sleep experience. There are consistent mentions of the beds being clean and well-maintained, which adds to their appeal.

However, there are also multiple comments regarding the age and condition of some mattresses. Some guests mention that the mattresses are somewhat old, worn-out or even sunk in places, which detracts from the overall comfort. Additionally, a recurring issue appears to be the flat or low quality of the pillows, which for some guests, fails to provide adequate support.

In summary, while Hotel Trefacio seems to offer generally comfortable and clean beds, it might benefit from updating some of the older mattresses and improving the quality of the pillows to enhance the overall guest experience.

Cleanliness
Hotel Trefacio impresses with its overall commendable cleanliness and maintenance. Guests frequently highlight the well-maintained and very clean rooms, along with the general tidiness and organization found throughout the hotel. The facilities and hotel environment are consistently praised for being clean and well-equipped, contributing to a pleasant stay.

However, some reviews mention issues with bathroom cleanliness, including dampness and leaks, which slightly tarnish the experience. A few isolated incidents, such as finding dog hairs on sheets or a cockroach, suggest that there is some variability in the level of cleaning attention. Despite these setbacks, the majority of guests find the rooms clean, spacious, comfortable and well-maintained.

The hotel’s friendly and helpful staff also contribute positively to the overall experience, ensuring that guests feel welcome and looked after. Additionally, the hotel's prime location complements its generally clean and functional ambiance, making it a solid choice for travelers.

Staff
Hotel Trefacio boasts a stellar reputation for its dedicated and professional staff, who go above and beyond to ensure a pleasurable stay for their guests. Reviews highlight the staff's friendliness, attentiveness and efficiency with several guests specifically mentioning the exceptional service provided by the manager Angela and receptionist Javier. Employees display a high level of professionalism and a personal touch with guests noting their warmth and willingness to help at any hour, even well past regular check-in times.

The staff's multilingual abilities, including German, further enhance the guest experience, making it easier for international travelers to feel at home. Many comments emphasize the notable kindness and helpfulness of the receptionists, who are described as charming and accommodating, often exceeding expectations by readily assisting with special requests and providing helpful solutions.

Overall, the service at Hotel Trefacio is consistently praised as superb with the attentive and friendly nature of the staff leaving a lasting impression on visitors, ensuring that every guest feels valued and well cared for during their stay.

Wi-Fi
Hotel Trefacio's WiFi has been a point of concern for several guests. Many reviews mention low signal strength, especially on higher floors such as the fourth floor and issues with connectivity. Some guests experienced very slow internet speeds or found that the WiFi did not reach their rooms at all. There were also instances where the WiFi was described as terrible or simply not working. While a few guests described the internet as decent, the overall sentiment indicates frequent challenges with the hotel's WiFi service. Codes are provided for internet access, but this solution did not appear to alleviate the reported issues.

Parking
Hotel Trefacio presents a mixed picture when it comes to parking. Guests frequently noted that the hotel itself does not offer sufficient parking options, often requiring them to find alternatives nearby. Some mentioned that parking is available just a few minutes away with fees such as 2€ for 16 hours, suggesting affordability. However, navigating the parking area can be a challenge with reports of narrow access and complicated logistics. At times, even those who had booked parking found themselves directed to public parking spaces. For those traveling with a vehicle, advance planning for parking arrangements is advisable due to limited spaces and occasional high costs.

Nightlife
Hotel Trefacio offers a prime location in the heart of the city, making it an ideal choice for those seeking to immerse themselves in the local nightlife. Guests will appreciate the proximity to numerous famous tapas bars, enabling them to enjoy Spanish cuisine without venturing far. The area boasts a fantastic nightlife with a multitude of bars and a vibrant atmosphere right outside the hotel's entrance. This central location, while convenient, means that noise from the bustling streets and bars can permeate the rooms, especially late at night. Visitors should be prepared for potential disturbances from the lively surroundings. Despite a minor complaint about an unpleasant smell in one room, Hotel Trefacio remains well-situated for a dynamic and culturally rich stay in the city.


No, Hotel Trefacio doesn't have any pool.

No, a spa isn't available at Hotel Trefacio.

Yes, Hotel Trefacio welcomes dogs.

Yes, parking facilities are available at Hotel Trefacio.

No, Hotel Trefacio doesn't have a gym.

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