Czarny Potok Wellness & Spa Zakopane Centrum

Zakopane 49.28934100, 19.95740000 , Tetmajera 20 (Show on Map)
8.7
Very Good


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Summary of reviews'Czarny Potok-klimatyczny hotel z basenem, jacuzzi i saunami' in Zakopane has garnered high praise from its guests, particularly for its excellent location, impeccable cleanliness and friendly staff. Ideally situated near the bustling Krupówki Street, the hotel offers visitors the perfect blend of city convenience and tranquil retreat, making it an excellent base for exploring both urban attractions and natural landscapes like hiking trails and the famous Wielka Krokiew ski jump.

Guests consistently commend the hotel's breakfast offerings, highlighting the variety, abundance and tastefulness of the buffet. With options catering to different tastes and early risers, the breakfast service often exceeds expectations. Dinner experiences also receive positive remarks, particularly for the quality and variety of food, despite some guests expressing a preference for buffet-style dinners and more onsite dining options.

The spacious and clean rooms, complete with balconies offering stunning views of the Tatra Mountains or Giewont, leave a positive impression. Though the furniture is noted to be old and outdated, the overall comfort and coziness of the rooms are frequently praised. The cleanliness extends to all areas of the hotel, including the rooms, SPA area and dining facilities.

Czarny Potok's staff receive consistent accolades for their professionalism, friendliness and readiness to assist with any queries or issues. The warm and accommodating nature of the staff significantly enhances the overall guest experience, contributing to the hotel's reputation for excellent service.

The hotel's spa facilities, including a swimming pool, hot tub, steam sauna and Finnish sauna, are well-maintained and provide a perfect environment for relaxation. Extended hours allow guests to enjoy the spa late into the evening, although the facilities are occasionally described as small or slightly dated. Despite these minor issues, the spa remains a valued feature of the hotel.

Additional commendations are given to the pool area, which, although sometimes noted as small and with cool water, is appreciated for its cleanliness and utility. The hotel's availability of parking, despite some concerns about cost and size and its pet-friendly policy further highlight its appeal, especially for families.

In conclusion, Czarny Potok-klimatyczny hotel z basenem, jacuzzi i saunami offers a well-rounded, enjoyable stay with its prime location, excellent breakfast, clean accommodations, friendly service and relaxing spa facilities. While there is room for improvement in areas such as furniture updates and parking arrangements, the overall positive experiences ensure guests have a memorable stay.
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Hotel with Spa
Czarny Potok Wellness & Spa Zakopane Centrum is highly-rated with great facilities for relaxation. It's a popular choice for travelers seeking a spa experience.

Family Friendly Hotel
Located in the center of Zakopane, it offers wellness and spa facilities, which may appeal to families seeking relaxation, though specific family amenities are not listed.

Hotel with Swimming Pool
This hotel offers a wellness and spa center. It provides a range of facilities for a relaxing stay.

  Indoor Pool  


3-Star Hotel
This hotel offers mountain views and is located in a business area, close to The Wladyslaw Hasior Gallery. Guests can enjoy Wi-Fi throughout the property and access to a wellness center.

Hotel with Indoor Pool
Czarny Potok Wellness & Spa Zakopane Centrum features an indoor pool as part of its wellness and spa offerings. Guests can utilize the pool and other spa amenities for relaxation and recreation.

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Room Types
Single Room Classic room with an elegant interior design.

Double or Twin Room Classic room with an elegant interior design.

Double Room with Extra Bed Classic room with an elegant interior design.

Deluxe Double Room This double room has a minibar and sofa. Its design is inspired by the regional style. Most rooms overlook the mountains.

Suite Rooms on the upper floors are reachable by lift. The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
The Czarny Potok hotel in Zakopane boasts an outstanding location that has consistently impressed its guests. Ideally situated just a few minutes' walk from the bustling Krupówki Street, the hotel offers convenient access to a range of shops, cafes, restaurants and key city attractions. Despite its proximity to the city center, guests appreciate its tranquil environment, providing a peaceful retreat from the area's lively hustle and bustle. For those looking to explore both the urban and natural attractions, it serves as a perfect starting point close to hiking trails and the famous Wielka Krokiew ski jump.

The location is also highly rated for its convenience. Being close to the bus station and the main city avenue makes this hotel exceptionally accessible. Many guests mentioned that everything is within walking distance, emphasizing that there’s no need for a car to get around. Additionally, the hotel is noted for being well-placed in the heart of Zakopane and offers beautiful surrounding views, including sights of the Giewont mountain.

In summary, the Czarny Potok's favorable location in the center of Zakopane makes it an excellent choice for visitors wanting to experience the city's vibrant life and the serene beauty of its natural landscapes.

Breakfast
Czarny Potok hotel has garnered great praise for its breakfast offerings. Guests frequently describe the breakfasts as varied, abundant and delicious with a wide selection of food that caters to different tastes. The buffet style presentation ensures that there's something for everyone, whether it's fresh pancakes, rich breakfast options or an extensive range of products, including coffee from the espresso machine. Breakfasts are consistently replenished, maintaining their freshness and quality throughout the morning.

In addition, the breakfast service extends to early risers with the option of packed breakfasts for early departures. Many visitors have highlighted the generous and hearty nature of the meals with descriptions such as "amazing," "fantastic," "excellent," and "exceeding expectations" featuring prominently. The breakfast setting complements the overall positive experience with the added benefits of a clean and well-maintained spa area and scenic surroundings enhancing the stay. Overall, Czarny Potok's breakfast consistently impresses, making it a standout feature of the hotel.

Dinner
The dining experience at Czarny Potok garners positive remarks from guests who often describe the dinner as very good, delicious and tasty. Guests appreciate the inclusion of a variety of vegetables, salads and sweets, adding to the appeal of the meals. There's a consensus that the food quality is high with something good for everyone. However, some guests express a desire for buffet-style dinners and mention the absence of a restaurant in the hotel as a drawback. Additionally, the inability to order dinner on-site leaves some visitors wishing for more dining options within the hotel premises. Overall, while the food itself receives high praise, the lack of comprehensive dining facilities, including no lunch and no option to order dinner, is noted as a limitation.

Rooms
Czarny Potok offers rooms that frequently impress guests with their spaciousness and cleanliness. Many reviews highlight the large size of the rooms, often complemented by beautiful balconies with stunning views of the Tatra Mountains or Giewont. Guests describe the rooms as warm, clean and cozy with comfortable beds ensuring a good night's rest. The bathrooms are also noted for being clean and well-maintained.

However, the furniture in the rooms often shows signs of wear and is described as old or outdated with some pieces requiring renovation. Despite the older furnishings, the rooms are praised for their overall cleanliness and being well-equipped, providing a satisfactory level of comfort for visitors.

The general ambiance is described as cozy and pleasant with the hotel's interior reflecting a highlander style that adds a unique charm. While some guests noted that the room decor could benefit from updates, the hotel's central location in the city makes it a convenient choice for travelers. Overall, the spaciousness and cleanliness of the rooms at Czarny Potok seem to leave a positive impression on most guests.

Beds
Guests of Czarny Potok had mixed impressions regarding the beds at the hotel. Positive remarks highlighted the beds as very comfortable and praised the soft mattresses. However, a significant number of reviews indicated discomfort with critiques mentioning that the beds were too soft, narrow or even sunken. Many guests found the mattresses to be old and worn out, leading to an unsatisfactory sleep experience. Specific feedback pointed out that the soft, springy mattresses and small, thin pillows added to the discomfort, suggesting a need for bed refurbishment and better pillow options. Some travelers, accustomed to firmer beds, found the soft bedding particularly unaccommodating. Overall, while there were some positive highlights, the general consensus leaned towards the need for improved sleeping arrangements.

Cleanliness
Czarny Potok is frequently praised for its impressive cleanliness and well-maintained accommodations. Guests often remark that the hotel, including the rooms, SPA area and overall premises, are notably clean and tidy. The rooms are described as spacious, cozy and consistently spotless with clean beds and bathrooms. The wellness facilities are well-kept, adding to the appeal of the hotel. Reviews also highlight the surrounding environment, emphasizing the clean and beautiful views. Guests appreciate the cleanliness throughout the entire facility with some noting the cleanliness of the dining areas and the fresh, tasty breakfasts. Friendly and efficient service further enhances the overall positive experience at Czarny Potok.

Staff
At Czarny Potok, guests are consistently impressed by the quality of the staff. Across numerous reviews, the reception team stands out for being charming, smiling and incredibly helpful. The professionalism and friendliness of the staff are frequently highlighted with many guests noting the competence and readiness of the receptionists to assist with any queries or issues.

The housekeeping staff also receive high praise for their friendly demeanor and dedication to maintaining a clean environment. Particular appreciation is shown towards the pleasant and attentive ladies at the reception, who consistently exceed expectations.

Guests describe the overall service as excellent, top-notch and exemplary. The staff are not only approachable and accommodating but go out of their way to ensure maximum satisfaction. Whether it's a simple inquiry or an intricate request, the team always responds with a smile, demonstrating great warmth and professionalism.

The hotel experience is further enhanced by the helpful and kind service provided throughout, contributing significantly to the positivity of guest stays. From the housekeeping staff to the lifeguards, every member of the team plays an integral role in maintaining a welcoming atmosphere.

Overall, the staff at Czarny Potok are frequently recognized for their remarkable hospitality, making them one of the key highlights of the hotel and ensuring that guests leave with fond memories of their stay.

Spa
Czarny Potok offers a spa experience that largely satisfies its guests, providing an ideal environment for evening relaxation. The spa facilities include a range of options such as a swimming pool, hot tub, steam sauna and Finnish sauna, which appear to be both clean and well-maintained. The spa's jacuzzi and sauna facilities receive frequent praise with guests noting the area is superb for relaxation.

Although the pool area is described as modest and it is evident that it has aged, guests still find it functional and adequate for their needs. The spa massages are highlighted as fantastic, adding to the overall wellness experience. The spa area is praised for being pleasant and well-kept, though it is noted to be small and somewhat austere at times.

A major highlight for many visitors is the extended hours with the spa area staying open until 10 PM, allowing for ample relaxation time in the evenings. Despite its size, the spa area continues to meet guests' expectations, offering a good combination of a pool, sauna and hot tub.

The wellness center, though considered small and occasionally outdated, still manages to impress with its overall functionality and cleanliness. Breakfast also receives compliments, adding to the positive aspects of the stay at Czarny Potok. Overall, the spa zone is a valued feature of the hotel, contributing significantly to a pleasant and rejuvenating stay.

Pool
The 'Czarny Potok' hotel boasts a commendable pool area that has been lauded by guests for its cleanliness and maintenance. Reviewers highlighted the pool, jacuzzi and sauna as standout amenities that enhance the wellness experience at the hotel. Despite some comments about the water being cold, the overall feedback on the pool remains positive with many guests appreciating it as a perfect spot for relaxation, especially after activities like skiing or on rainy days. The pool area, which is accessible to guests, is generally kept clean and offers a pleasant swimming experience. It is particularly noted for staying open until 10:00 PM, providing flexibility for late-night swims. Although some found the pool to be on the smaller side, it is still considered a great addition to the hotel's facilities, combining nicely with the spa services to ensure a satisfying overall experience.

Parking
The parking situation at Czarny Potok in Zakopane has received mixed feedback from guests. One of the positive aspects is that parking exists, which is not always a given in Zakopane and is available next to the hotel. However, the parking facility is paid with daily fees ranging around 25-30 PLN, which some guests find expensive and inconvenient. The parking lot has also been described as very small and somewhat open without proper regulation or security. Although there is an option for additional parking across the street, it remains a paid service with no free parking available for guests. Improvements in the overall parking area have been suggested by several visitors.

Family
Czarny Potok is an ideal choice for both couples and families. Families with children are welcomed warmly and can enjoy a variety of family-friendly amenities. The hotel offers a delicious breakfast that contributes to a good family atmosphere. Parents can take advantage of the sauna to unwind while the kids enjoy their own activities, including a small corner designated for them. The service provided to children is notably pleasant.

The family rooms are spacious and comfortable, making for a good experience during a family stay. Overall, it's a wonderful option for family trips and enjoyable family visits. Despite some noise from children, which might make relaxation challenging occasionally, the hotel promises a memorable stay. Additionally, it caters well to those traveling with pets, emphasizing its pet-friendly nature.

3 Star
Czarny Potok is positioned as a three-star hotel with a consistent price point for its category. However, guest feedback suggests a discrepancy between its advertised rating and actual experience. While the facilities and accommodations present a semblance of a three-star level, numerous reviews indicate that the reality does not meet these expectations. The general consensus among visitors is that Czarny Potok provides acceptable quality for a three-star hotel, though it is often compared unfavorably to other three-star establishments. These reviews suggest that, despite appearances, the hotel falls short of truly delivering the expected three-star experience.

Indoor Pool
Czarny Potok offers guests access to an indoor pool as part of its extensive wellness facilities, which include a spa, sauna and jacuzzi. The pool area is described as nice and generally clean, providing a pleasant environment for relaxation. Some guests noted that the indoor pool is on the smaller side. While the pool area is appreciated for its amenities, there were a few comments about occasional closures in the morning and concerns about lifeguard attentiveness. Despite these minor issues, the indoor pool and associated spa facilities contribute positively to the guest experience at Czarny Potok.

Dog Friendly
Czarny Potok stands out as a pet-friendly hotel, welcoming guests with pets and displaying a friendly attitude towards dogs. Pets are not only allowed but also gladly accepted, making it a comfortable destination for those traveling with their four-legged companions. Guests can enjoy the convenience of being able to go out with their dogs and benefit from the hotel's overall pet acceptance policy. With its accommodating stance, Czarny Potok ensures a pleasant stay for both guests and their pets, solidifying its reputation as a dog-friendly establishment.


Yes, Czarny Potok Wellness & Spa Zakopane Centrum has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Czarny Potok Wellness & Spa Zakopane Centrum.

Yes, Czarny Potok Wellness & Spa Zakopane Centrum welcomes dogs.

Yes, parking facilities are available at Czarny Potok Wellness & Spa Zakopane Centrum.

No, Czarny Potok Wellness & Spa Zakopane Centrum doesn't have a gym.

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