Hotellux B&B
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Summary of reviewsHotellux B&B enjoys widespread praise for its prime location near the center of Zagreb, offering easy access to key attractions and efficient connectivity via tram. The property is nestled in a peaceful neighborhood close to the city's bustling areas, providing a serene retreat with a variety of amenities including restaurants, cafes and grocery stores nearby. Secure, free parking bolsters the convenience for guests traveling by car.
Despite being marketed as a bed and breakfast, Hotellux B&B does not offer breakfast, leaving many guests disappointed and frustrated. However, the proximity to numerous dining options, including a popular restaurant across the street and several other highly recommended eateries, compensates for the lack of meals provided by the B&B.
Room experiences at Hotellux B&B are mixed. Positive reviews commend the cleanliness, modern decor, comfortable beds and essential amenities like air conditioning and fridges. However, issues such as small room sizes, outdated furnishings, maintenance problems and inconsistent cleaning standards are frequently noted. Some guests reported noise disturbances and non-functional air conditioning units, highlighting areas in need of improvement.
Cleanliness is another area with varied feedback. While many guests appreciate the neat and well-maintained rooms and bathrooms, others have reported issues such as mold, dust and general cleanliness concerns. These inconsistencies suggest that a more rigorous and consistent cleaning protocol could enhance guest satisfaction.
The staff at Hotellux B&B are widely praised for their friendliness, professionalism and helpfulness. Guests often mention the warm welcome and excellent communication from the hosts, contributing positively to their overall experience.
WiFi connectivity, however, is a significant drawback at the B&B. Many guests have reported poor signal strength and frequent disconnections, indicating room for improvement in this area.
On a positive note, the B&B's parking facilities are secure, free and convenient—an advantage highly appreciated by guests traveling by car. Staff are generally helpful in providing parking instructions, although some organizational hiccups have been noted.
The bed experiences are mixed; some guests find them comfortable and conducive to a good night's sleep, while others report discomfort due to two single beds pushed together and the quality of bed linens and pillows.
In terms of its four-star rating, many guests feel that Hotellux B&B does not meet the expectations typically associated with this designation, citing dated rooms, worn-out furnishings and older amenities.
One standout feature is the B&B's pet-friendly policy. Hotellux B&B accommodates pets warmly with staff showing evident care and attention to guests' four-legged companions, making it a favorable choice for pet owners.
Overall, while Hotellux B&B offers some notable advantages, especially regarding location, parking and staff hospitality, there are areas that require significant attention to meet guests' expectations fully.
Categories
Despite being marketed as a bed and breakfast, Hotellux B&B does not offer breakfast, leaving many guests disappointed and frustrated. However, the proximity to numerous dining options, including a popular restaurant across the street and several other highly recommended eateries, compensates for the lack of meals provided by the B&B.
Room experiences at Hotellux B&B are mixed. Positive reviews commend the cleanliness, modern decor, comfortable beds and essential amenities like air conditioning and fridges. However, issues such as small room sizes, outdated furnishings, maintenance problems and inconsistent cleaning standards are frequently noted. Some guests reported noise disturbances and non-functional air conditioning units, highlighting areas in need of improvement.
Cleanliness is another area with varied feedback. While many guests appreciate the neat and well-maintained rooms and bathrooms, others have reported issues such as mold, dust and general cleanliness concerns. These inconsistencies suggest that a more rigorous and consistent cleaning protocol could enhance guest satisfaction.
The staff at Hotellux B&B are widely praised for their friendliness, professionalism and helpfulness. Guests often mention the warm welcome and excellent communication from the hosts, contributing positively to their overall experience.
WiFi connectivity, however, is a significant drawback at the B&B. Many guests have reported poor signal strength and frequent disconnections, indicating room for improvement in this area.
On a positive note, the B&B's parking facilities are secure, free and convenient—an advantage highly appreciated by guests traveling by car. Staff are generally helpful in providing parking instructions, although some organizational hiccups have been noted.
The bed experiences are mixed; some guests find them comfortable and conducive to a good night's sleep, while others report discomfort due to two single beds pushed together and the quality of bed linens and pillows.
In terms of its four-star rating, many guests feel that Hotellux B&B does not meet the expectations typically associated with this designation, citing dated rooms, worn-out furnishings and older amenities.
One standout feature is the B&B's pet-friendly policy. Hotellux B&B accommodates pets warmly with staff showing evident care and attention to guests' four-legged companions, making it a favorable choice for pet owners.
Overall, while Hotellux B&B offers some notable advantages, especially regarding location, parking and staff hospitality, there are areas that require significant attention to meet guests' expectations fully.
Cheap Bed & Breakfast
Hotellux B&B offers affordable bed and breakfast accommodation. It is a budget-friendly option with breakfast included, providing good value for money.
Dog Friendly Bed & Breakfast
Bed & Breakfast with Parking
Small Bed & Breakfast
4-Star Bed & Breakfast
Guest Reviews
Hotellux B&B boasts an impressive location that has garnered numerous positive reviews from guests. Nestled close to the center of Zagreb, it offers easy access to the city's main attractions, whether on foot, by tram or even by car. Guests highlight the convenience of being within a 20-minute walk to key spots like Ban Jelačić Square, Lower Town, Upper Town and Maksimir Park. Additionally, the nearby tram station ensures efficient connectivity to the city center and other areas.
The neighborhood around the B&B is described as peaceful and quiet, providing a tranquil retreat despite the central location. The area is well-serviced with a variety of amenities including restaurants, cafes, grocery stores and more, making day-to-day needs easily accessible. Secure parking is another significant advantage, especially for those traveling by car with many reviews appreciating the free and private parking options available.
Overall, Hotellux B&B’s location is praised for being both central and serene, making it an excellent choice for travelers looking to explore Zagreb while enjoying a quiet and well-connected base.
Guests at Hotellux B&B often express their disappointment regarding the absence of breakfast. Despite being marketed as a bed and breakfast, many visitors noted that there was no breakfast offer available or included with their stay. Some reviews highlighted that they were only informed about the lack of breakfast after payment and check-in, leading to frustration. A few guests remarked that essentials like plates or glasses were not provided either. While the rooms were clean, the missing breakfast component left several guests questioning whether the designation of B&B is appropriate for the property.
Hotellux B&B enjoys a prime location with numerous dining options readily accessible for guests. Directly across the road, there's a restaurant known for serving very good homemade food. Additionally, another highly recommended dining spot called Plavi is in the vicinity. Guests will also find a variety of eateries, including a pizzeria, bakery and a tavern with great food and affordable prices, all within a short walking distance. The surrounding area is bustling with several supermarkets, cafes, coffee shops and restaurants, ensuring that guests don't have to venture far to satisfy their culinary cravings. Although the B&B does not offer dinner or breakfast, the convenience and quality of nearby dining establishments make up for it, providing plenty of options for a delightful gastronomic experience.
Hotellux B&B presents a mixed experience for travelers, particularly when it comes to room accommodations. Many guests appreciated the cleanliness, noting that rooms were tidy, well-decorated and aligned with the online descriptions. The presence of air conditioning, comfortable beds and essential amenities such as fridges and kettles were commonly praised. Additionally, the hotel's location near the city center was considered convenient for short stays or overnight visits and the private internal parking added a layer of convenience.
However, negative feedback reveals a number of shortcomings. Foremost among these is the room size with many guests describing the spaces as extremely small and cramped. Several rooms also appeared outdated or in need of significant maintenance with issues such as worn laminate flooring, damaged furniture and old-fashioned bathrooms frequently mentioned. Cleanliness standards were inconsistent with some guests reporting superficial cleaning, residue and even pest infestations.
Noise was a recurring issue for rooms facing the street or near high-traffic areas of the hotel and the air conditioning units sometimes failed to work effectively, exacerbating discomfort during warm weather. Maintenance issues extended to furnishings and fixtures with complaints about broken or rusty bathroom shelves, non-functional heaters and inadequate water temperatures.
The overall consensus suggests that while Hotellux B&B offers some modern and comfortable rooms suited for short stays, the smaller, less maintained rooms fail to meet expectations, calling for improvements in both cleanliness and facility upgrades to match the online portrayals and guest expectations.
At Hotellux B&B, the bed experience tends to vary widely among guests. Many have praised the beds for being comfortable, stressing the cozy mattresses and supportive pillows. For some, the comfortable beds contributed to a quiet and undisturbed night's sleep, often in a small but clean room.
However, a significant number of reviews highlight issues with bedding arrangements and comfort levels. The most common complaint surrounds the "double beds," which are frequently described as two single beds pushed together. This setup often leaves a noticeable and uncomfortable division in the middle, detracting from the overall comfort. The beds are also reported to be shaky, squeaky and sometimes too small.
Concerning the quality of bed linens, several guests noted that sheets were thin, old and, regrettably, sometimes not freshly changed. Pillows also didn't escape criticism with mentions of them being too small or too high and occasionally smelling bad.
Overall, while some guests have enjoyed a good night's sleep in the comfortable beds of Hotellux B&B, many others have encountered a range of issues, from uncomfortable bed configurations to outdated and poorly maintained bedding.
When it comes to cleanliness, Hotellux B&B presents a mixed picture. Positively, many guests remarked that their rooms were clean and tidy with well-maintained bathrooms. The accommodations themselves were frequently described as neat organized and spacious. Clean and well-equipped rooms were common and the facility generally met guests' expectations. Daily room cleaning and clean bed linen were often noted and many found the overall environment to be peaceful and quiet.
However, there are significant areas for improvement. Numerous reviews highlighted issues like mold in bathrooms, dirty walls, cobwebs and dust accumulation. Some guests also pointed out specific grievances such as dirty towels, rusty bathroom fixtures and poorly ventilated spaces. Occurrences of dirt entrenched around pipes, unclean cabinets and smelly toilets detracted from the overall experience for some. There were also mentions of rooms needing renovation and better maintenance to address issues like cracked walls and stained ceilings.
Overall, while Hotellux B&B often delivers satisfactory cleanliness, the feedback indicates that more consistent and detailed cleaning efforts could greatly enhance guest satisfaction.
The staff at Hotellux B&B have been consistently praised for their friendliness and helpfulness. Many guests highlighted the warm reception they received with staff often described as polite, professional and ready to accommodate guests' needs. The hosts and managerial team provided excellent communication, making check-in and stay experiences smooth and pleasant. Many reviewers pointed out the staff's flexibility with some noting that they were willing to assist late into the night or offer help with parking and luggage storage after check-out.
Though not all feedback was positive with a few mentioning absence of staff during certain times or occasional lapses in professional conduct, the kindness and accommodating nature of the staff were recurrent themes. Guests felt warmly welcomed, often finding the staff went above and beyond to ensure a comfortable stay, including thoughtful gestures such as welcome treats and personal attention to their pets. Overall, the staff at Hotellux B&B have made a significant positive impact on guests, contributing greatly to the overall experience.
Hotellux B&B leaves much to be desired when it comes to WiFi connectivity. Several guests have reported issues ranging from weak and slow signal to non-existent internet access. The WiFi often disconnects and even after complaints, the service does not seem to improve. While there are sporadic mentions of good internet and functional WiFi in some rooms, the overall experience indicates significant room for enhancement. Password resets are noted but do not appear to resolve the underlying issues. For a seamless online experience, guests might find the connectivity not up to their expectations.
Hotellux B&B offers a variety of parking options that cater well to travelers arriving by car. Guests appreciate the convenience of free parking available on-site, which includes both private and gated options. Several reviews highlight the security of the parking facilities with mentions of a guarded private parking area and a ramp that ensures vehicles are securely parked. This aspect is particularly important for those concerned about the safety of their car.
The location and parking setup make it easy for guests to access their vehicles with some parking spots located right next to the property or even directly in front of the hotel. Many reviews commend the smooth and hassle-free parking experience, emphasizing that it’s a significant advantage for those traveling by car.
Reception staff are noted for being helpful in providing clear instructions regarding parking, although a few guests did mention some organizational hiccups during check-in. Despite occasional tight spaces and minor confusions, the overall feedback underscores the hotel's commitment to making parking convenient and reliable.
In summary, Hotellux B&B’s parking facilities are secure, free and convenient, greatly enhancing the overall stay for car travelers.
Hotellux B&B has received mixed feedback from guests regarding its four-star rating and the quality of its facilities and services. Positive comments highlight that the rooms are fully accessible and well-suited for families, ensuring a comfortable stay for guests of all ages. However, a significant portion of the feedback suggests that the hotel does not meet the expectations typically associated with a four-star establishment. Many guests mentioned that the hotel's rating is inaccurate, noting issues such as old rooms, squeaky mattresses and worn furniture. The bathrooms also appear dated with old renovations and worn walls contributing to the overall feeling of the property being past its prime. Bedding and floors have also been described as worn, further detracting from the guest experience. Given these observations, potential visitors might find that the current state of the hotel does not justify its four-star rating or the price.
Hotellux B&B stands out as a notably pet-friendly accommodation with a welcoming attitude towards dogs. Pets are permitted on the premises, although there is an additional charge that guests should be aware of, which has not always been clearly communicated. The staff's warm attitude is evident, as some guests have observed that their dogs were recognized from previous visits. The hotel allows pets officially and provides an environment conducive to pet owners, reinforced by nearby dog-friendly cafes. With amenities such as a terrace that allows dogs to enjoy nature while their owners relax, Hotellux B&B indeed caters well to guests with pets, ensuring that their four-legged companions are also well accommodated.
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Location
The neighborhood around the B&B is described as peaceful and quiet, providing a tranquil retreat despite the central location. The area is well-serviced with a variety of amenities including restaurants, cafes, grocery stores and more, making day-to-day needs easily accessible. Secure parking is another significant advantage, especially for those traveling by car with many reviews appreciating the free and private parking options available.
Overall, Hotellux B&B’s location is praised for being both central and serene, making it an excellent choice for travelers looking to explore Zagreb while enjoying a quiet and well-connected base.
Breakfast
Dinner
Rooms
However, negative feedback reveals a number of shortcomings. Foremost among these is the room size with many guests describing the spaces as extremely small and cramped. Several rooms also appeared outdated or in need of significant maintenance with issues such as worn laminate flooring, damaged furniture and old-fashioned bathrooms frequently mentioned. Cleanliness standards were inconsistent with some guests reporting superficial cleaning, residue and even pest infestations.
Noise was a recurring issue for rooms facing the street or near high-traffic areas of the hotel and the air conditioning units sometimes failed to work effectively, exacerbating discomfort during warm weather. Maintenance issues extended to furnishings and fixtures with complaints about broken or rusty bathroom shelves, non-functional heaters and inadequate water temperatures.
The overall consensus suggests that while Hotellux B&B offers some modern and comfortable rooms suited for short stays, the smaller, less maintained rooms fail to meet expectations, calling for improvements in both cleanliness and facility upgrades to match the online portrayals and guest expectations.
Beds
However, a significant number of reviews highlight issues with bedding arrangements and comfort levels. The most common complaint surrounds the "double beds," which are frequently described as two single beds pushed together. This setup often leaves a noticeable and uncomfortable division in the middle, detracting from the overall comfort. The beds are also reported to be shaky, squeaky and sometimes too small.
Concerning the quality of bed linens, several guests noted that sheets were thin, old and, regrettably, sometimes not freshly changed. Pillows also didn't escape criticism with mentions of them being too small or too high and occasionally smelling bad.
Overall, while some guests have enjoyed a good night's sleep in the comfortable beds of Hotellux B&B, many others have encountered a range of issues, from uncomfortable bed configurations to outdated and poorly maintained bedding.
Cleanliness
However, there are significant areas for improvement. Numerous reviews highlighted issues like mold in bathrooms, dirty walls, cobwebs and dust accumulation. Some guests also pointed out specific grievances such as dirty towels, rusty bathroom fixtures and poorly ventilated spaces. Occurrences of dirt entrenched around pipes, unclean cabinets and smelly toilets detracted from the overall experience for some. There were also mentions of rooms needing renovation and better maintenance to address issues like cracked walls and stained ceilings.
Overall, while Hotellux B&B often delivers satisfactory cleanliness, the feedback indicates that more consistent and detailed cleaning efforts could greatly enhance guest satisfaction.
Staff
Though not all feedback was positive with a few mentioning absence of staff during certain times or occasional lapses in professional conduct, the kindness and accommodating nature of the staff were recurrent themes. Guests felt warmly welcomed, often finding the staff went above and beyond to ensure a comfortable stay, including thoughtful gestures such as welcome treats and personal attention to their pets. Overall, the staff at Hotellux B&B have made a significant positive impact on guests, contributing greatly to the overall experience.
Wi-Fi
Parking
The location and parking setup make it easy for guests to access their vehicles with some parking spots located right next to the property or even directly in front of the hotel. Many reviews commend the smooth and hassle-free parking experience, emphasizing that it’s a significant advantage for those traveling by car.
Reception staff are noted for being helpful in providing clear instructions regarding parking, although a few guests did mention some organizational hiccups during check-in. Despite occasional tight spaces and minor confusions, the overall feedback underscores the hotel's commitment to making parking convenient and reliable.
In summary, Hotellux B&B’s parking facilities are secure, free and convenient, greatly enhancing the overall stay for car travelers.
4 Star
Dog Friendly
No, Hotellux B&B doesn't have any pool.
No, a spa isn't available at Hotellux B&B.
Yes, Hotellux B&B welcomes dogs.
Yes, parking facilities are available at Hotellux B&B.
No, Hotellux B&B doesn't have a gym.
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