Hotel Diplomat
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Summary of reviewsHotel Diplomat receives overall positive feedback from guests, particularly for its highly favorable location, breakfast, cleanliness and staff service. Conveniently situated near the airport and major highways, it offers an ideal spot for travelers with transit or business needs. The hotel provides ample parking facilities, contributing to a stress-free experience for guests with vehicles. Despite being located slightly on the outskirts of Zagreb, it offers a tranquil environment and easy access to the city center via a nearby station.
The breakfast at Hotel Diplomat is widely praised for its quality, variety and taste. Guests frequently laud the extensive buffet, delicious offerings and top-notch service, making it a standout feature of their stay. However, some minor improvements could be made, such as adding more fresh fruit and better quality orange juice. Despite limited dining options for lunch and dinner due to early closing times and ongoing renovations, the breakfast remains a highlight.
Guests appreciate the spacious, clean and modern rooms, equipped with comfortable beds and contemporary amenities like smart TVs. However, there are occasional discrepancies in room quality with some guests mentioning issues with noise, cleanliness and maintenance. Nonetheless, the general sentiment is positive with many guests enjoying the updated and aesthetically pleasing accommodations.
The hotel's cleanliness is consistently praised with both rooms and common areas well-maintained. Friendly and attentive staff further enhance the cleanliness and overall guest experience. The staff at Hotel Diplomat are frequently commended for their friendliness and professionalism, contributing positively to guests' stays.
While the WiFi service receives mixed reviews with some experiencing significant disruptions, many guests find it reasonably good with decent speed and coverage. The parking facilities are well-received, offering secure and ample space free of charge, significantly enhancing the guest experience.
In summary, Hotel Diplomat stands out for its convenient location, excellent breakfast, clean and modern rooms and friendly staff. However, potential guests should be aware of the limited dining options and occasional inconsistencies in room quality and WiFi performance. Despite some minor drawbacks, the hotel generally provides a comfortable and enjoyable stay.
Categories
The breakfast at Hotel Diplomat is widely praised for its quality, variety and taste. Guests frequently laud the extensive buffet, delicious offerings and top-notch service, making it a standout feature of their stay. However, some minor improvements could be made, such as adding more fresh fruit and better quality orange juice. Despite limited dining options for lunch and dinner due to early closing times and ongoing renovations, the breakfast remains a highlight.
Guests appreciate the spacious, clean and modern rooms, equipped with comfortable beds and contemporary amenities like smart TVs. However, there are occasional discrepancies in room quality with some guests mentioning issues with noise, cleanliness and maintenance. Nonetheless, the general sentiment is positive with many guests enjoying the updated and aesthetically pleasing accommodations.
The hotel's cleanliness is consistently praised with both rooms and common areas well-maintained. Friendly and attentive staff further enhance the cleanliness and overall guest experience. The staff at Hotel Diplomat are frequently commended for their friendliness and professionalism, contributing positively to guests' stays.
While the WiFi service receives mixed reviews with some experiencing significant disruptions, many guests find it reasonably good with decent speed and coverage. The parking facilities are well-received, offering secure and ample space free of charge, significantly enhancing the guest experience.
In summary, Hotel Diplomat stands out for its convenient location, excellent breakfast, clean and modern rooms and friendly staff. However, potential guests should be aware of the limited dining options and occasional inconsistencies in room quality and WiFi performance. Despite some minor drawbacks, the hotel generally provides a comfortable and enjoyable stay.
Accessible Hotel
This hotel offers wheelchair-friendly rooms, with at least one specifically designated. Accessible bathroom features include a raised toilet seat, low-height counter/sink, and grab bar near the toilet. Elevator access to all floors and accessible parking are also provided.
Hotel with Parking
4-Star Hotel
Guest Reviews
Hotel Diplomat boasts a highly favorable location, particularly for travelers with transit or business needs. Conveniently situated near the airport, it provides easy access to major roads and highways, facilitating a seamless commute to the city center by car. The hotel is positioned slightly on the outskirts of Zagreb, making it more tranquil and offering a quiet stay without disturbances. This prime location allows guests to quickly and easily reach the city center, thanks to a nearby station.
Additionally, the hotel's proximity to the airport is repeatedly highlighted as a significant advantage, making it ideal for those with early flights or late arrivals. Guests can appreciate the ample parking facilities within the hotel premises, adding to the overall convenience. The hotel's position is also beneficial for visitors attending events at the nearby Arena.
The surroundings of the hotel are described as more industrial, which aligns well with its business-oriented focus and nearby offices. Despite this, the location is still praised for being clean and quiet.
Overall, Hotel Diplomat offers an excellent location for guests requiring easy airport access, swift highway connections and a calm environment away from the bustling city center.
Hotel Diplomat is well-regarded for its breakfast offerings, receiving widespread praise for their quality, variety and taste. Many guests frequently mention the delicious and diverse nature of the breakfast options, often highlighting the extensive and rich buffet that caters to a wide range of preferences. The inclusion of freshly prepared dishes and a generous selection adds to the delightful breakfast experience.
The breakfast is described as not only tasty but also plentiful, ensuring that guests can start their day on a satisfying note. Highlights include bacon and eggs, a good selection of spreads and the availability of fresh ingredients. Many reviews appreciate the friendly and top-notch service provided by the staff during breakfast hours, which further enhances the positive dining experience.
However, some guests noted that the breakfast could benefit from more fresh fruit options, better quality orange juice and crispier bread rolls. Despite these minor suggestions for improvement, the overall sentiment towards the breakfast at Hotel Diplomat is very positive, making it a commendable aspect of the stay. The dining area itself is comfortable, contributing to an enjoyable meal setting, even if a few found it slightly dark.
In summary, breakfast at Hotel Diplomat is highly praised for its delicious, varied and extensive offerings, supported by excellent staff service, making it a standout feature for guests.
When it comes to dining at Hotel Diplomat, guests have mixed feelings. On the positive side, the breakfast offerings are widely praised as being good and worthy of praise. The breakfast, along with dinner when available, is noted for its diversity and variety. The dining areas, particularly for breakfast, have been described as very comfortable and even fit for kings, enhancing the overall dining experience during the morning hours.
However, several guests have pointed out significant limitations with the hotel's dining options. The restaurant often closes early, by 19:00 and doesn't operate on Saturdays. For those arriving later in the day, this can be inconvenient, especially as some found the restaurant to be closed entirely upon their arrival. The restaurant is also currently undergoing renovations, further compounding issues as it is only operational for breakfast. This leaves no option for lunch or dinner within the hotel itself, a drawback considering the next available dining option is a considerable walk or drive away.
In summary, while the breakfast service at Hotel Diplomat receives high praise for its quality and comfort, guests are left wanting more comprehensive dining options throughout the day.
Upon reviewing guest feedback for 'Hotel Diplomat,' several positive aspects stand out prominently. Modern, beautifully designed and spacious rooms are frequently highlighted with many guests noting the cleanliness and comfort of the accommodations. The bathrooms also receive high praise for their size and pleasant design, complementing the overall spaciousness of the rooms.
Guests appreciate the updated style of the hotel, describing it as new and aesthetically pleasing. Many reviews commend the large, comfortable beds and well-maintained interiors, making for an enjoyable stay. The convenience of modern amenities, such as smart TVs, is also well-received, contributing to a pleasant experience.
However, it's worth noting that feedback also includes several criticisms. There are mentions of smaller rooms, outdated decor and cleanliness issues in certain cases. Some guests were disappointed with rooms that did not match the descriptions provided and instances of noise due to thin walls were reported. Additionally, sporadic maintenance issues and the presence of insects like mosquitoes were highlighted by a few reviewers.
Overall, while 'Hotel Diplomat' earns strong marks for its spacious, clean and modern rooms, potential guests should be mindful of occasional discrepancies in room quality and size, as well as some maintenance and noise concerns.
Guests at 'Hotel Diplomat' frequently highlight the comfortable nature of the beds, finding them generally very good and soft, which contributes to a pleasant stay. Many reviews specifically mention the comfort of the bedding and that the mattresses were soft, which seems to be a strong point for the hotel. Positive feedback emphasizes that having comfortable beds made their experience better.
However, there were some criticisms regarding the condition and size of the beds in certain rooms. For example, some guests noted that the double beds were small for the rooms and occasionally the bed quality differed with one guest mentioning feeling the springs in the mattress. Others pointed out that a bed advertised as a king was merely two twins pushed together and uncomfortable pillows were sometimes an issue. Despite these drawbacks, the overall sentiment towards the beds at Hotel Diplomat remains favorable among guests.
Hotel Diplomat receives high marks for its cleanliness with many guests consistently praising the hotel’s pristine condition. Rooms frequently described as clean, spacious and well-kept highlight the high level of cleanliness maintained throughout the hotel. Several reviews mention the hotel's overall tidiness, noting that it is clean, modern and offers large, comfortable rooms.
Guests appreciate the friendly and hospitable staff, attributing part of the hotel's cleanliness to their dedicated efforts. The fresh and modern aspects of the rooms, including up-to-date amenities, were appreciated by many. Notably, the hotel's common areas are also well-maintained, reinforcing the overall positive impression of cleanliness and comfort.
However, some guest reviews do point out critical issues affecting their experiences, such as outdated and messy rooms, dirt, dust and hair. Problems such as dirty walls, broken fixtures and torn curtains are noted, indicating inconsistency in room conditions. Despite these issues, the general consensus leans towards a positive reflection on the hotel’s cleanliness, suggesting that while there may be occasional lapses, the overall standard remains impressive.
The staff at Hotel Diplomat consistently receive praise for their friendliness and helpfulness across many guest reviews. Visitors frequently describe the staff as kind, courteous and attentive, contributing positively to their overall experience at the hotel. The reception team, in particular, is often highlighted for their friendliness and preparedness with several mentions of the staff being both professional and accommodating. Comments about the staff being great, excellent and top-notch underscore the high level of service provided. However, there are occasional remarks indicating areas for improvement, such as the need for additional training and responsiveness by some receptionists. Despite the few negative comments, the general sentiment towards the hotel's staff remains overwhelmingly positive, making the service a standout feature of Hotel Diplomat.
The WiFi at Hotel Diplomat receives mixed feedback from guests. Many highlight that the connection is generally good with reasonable speed and coverage extending throughout the hotel, including the rooms. Some guests appreciated the reliable internet access, which allowed them to stay connected seamlessly. However, there are also mentions of inconsistent performance with issues such as the WiFi not working at all, cutting out or failing to reach certain rooms. Despite the positive notes on coverage and speed, it appears that some guests did experience significant disruptions during their stay.
Hotel Diplomat offers a range of convenient and secure parking options for its guests. The parking facilities are well-received, frequently highlighted as one of the hotel's strong points. Guests appreciate the ample and spacious parking lot, which is free of charge and easily accessible. The parking area is noted for being secure with some references to supervised parking. Whether arriving for a short stay or a longer visit, guests find the parking convenient and adequate with enough spaces available to meet their needs, including a large parking area in the hotel's backyard. Overall, the parking situation at Hotel Diplomat significantly enhances the guest experience by providing a stress-free and cost-effective solution for vehicle storage.
Hotel Diplomat boasts large, clean and modern rooms that many guests feel are on par with five-star establishments. The breakfast offerings receive high praise, described as excellent. Despite these positives, some guests note that an empty minibar and a lack of amenities are disappointing for a four-star hotel. There have also been comments on the compact size of rooms and the perceived high price for the provided standard. Additionally, areas such as the reception, stairs, elevator and visible presence of laborers have drawn some criticism. While the hotel fully deserves its stars according to some reviews, others feel it falls short of the four-star mark.
Hotel Diplomat is conveniently situated near major roads and highways, making it accessible to guests arriving by car. Its proximity to the city center allows for quick and easy transportation, either by car or via the nearby station. Despite being located in a slightly more industrial area, it offers the advantage of efficient transport links both to the hotel and to various city attractions. The hotel's accessibility is further enhanced by its staff, who are proficient in English, facilitating communication for international visitors.
Location Show Map
Location
Additionally, the hotel's proximity to the airport is repeatedly highlighted as a significant advantage, making it ideal for those with early flights or late arrivals. Guests can appreciate the ample parking facilities within the hotel premises, adding to the overall convenience. The hotel's position is also beneficial for visitors attending events at the nearby Arena.
The surroundings of the hotel are described as more industrial, which aligns well with its business-oriented focus and nearby offices. Despite this, the location is still praised for being clean and quiet.
Overall, Hotel Diplomat offers an excellent location for guests requiring easy airport access, swift highway connections and a calm environment away from the bustling city center.
Breakfast
The breakfast is described as not only tasty but also plentiful, ensuring that guests can start their day on a satisfying note. Highlights include bacon and eggs, a good selection of spreads and the availability of fresh ingredients. Many reviews appreciate the friendly and top-notch service provided by the staff during breakfast hours, which further enhances the positive dining experience.
However, some guests noted that the breakfast could benefit from more fresh fruit options, better quality orange juice and crispier bread rolls. Despite these minor suggestions for improvement, the overall sentiment towards the breakfast at Hotel Diplomat is very positive, making it a commendable aspect of the stay. The dining area itself is comfortable, contributing to an enjoyable meal setting, even if a few found it slightly dark.
In summary, breakfast at Hotel Diplomat is highly praised for its delicious, varied and extensive offerings, supported by excellent staff service, making it a standout feature for guests.
Dinner
However, several guests have pointed out significant limitations with the hotel's dining options. The restaurant often closes early, by 19:00 and doesn't operate on Saturdays. For those arriving later in the day, this can be inconvenient, especially as some found the restaurant to be closed entirely upon their arrival. The restaurant is also currently undergoing renovations, further compounding issues as it is only operational for breakfast. This leaves no option for lunch or dinner within the hotel itself, a drawback considering the next available dining option is a considerable walk or drive away.
In summary, while the breakfast service at Hotel Diplomat receives high praise for its quality and comfort, guests are left wanting more comprehensive dining options throughout the day.
Rooms
Guests appreciate the updated style of the hotel, describing it as new and aesthetically pleasing. Many reviews commend the large, comfortable beds and well-maintained interiors, making for an enjoyable stay. The convenience of modern amenities, such as smart TVs, is also well-received, contributing to a pleasant experience.
However, it's worth noting that feedback also includes several criticisms. There are mentions of smaller rooms, outdated decor and cleanliness issues in certain cases. Some guests were disappointed with rooms that did not match the descriptions provided and instances of noise due to thin walls were reported. Additionally, sporadic maintenance issues and the presence of insects like mosquitoes were highlighted by a few reviewers.
Overall, while 'Hotel Diplomat' earns strong marks for its spacious, clean and modern rooms, potential guests should be mindful of occasional discrepancies in room quality and size, as well as some maintenance and noise concerns.
Beds
However, there were some criticisms regarding the condition and size of the beds in certain rooms. For example, some guests noted that the double beds were small for the rooms and occasionally the bed quality differed with one guest mentioning feeling the springs in the mattress. Others pointed out that a bed advertised as a king was merely two twins pushed together and uncomfortable pillows were sometimes an issue. Despite these drawbacks, the overall sentiment towards the beds at Hotel Diplomat remains favorable among guests.
Cleanliness
Guests appreciate the friendly and hospitable staff, attributing part of the hotel's cleanliness to their dedicated efforts. The fresh and modern aspects of the rooms, including up-to-date amenities, were appreciated by many. Notably, the hotel's common areas are also well-maintained, reinforcing the overall positive impression of cleanliness and comfort.
However, some guest reviews do point out critical issues affecting their experiences, such as outdated and messy rooms, dirt, dust and hair. Problems such as dirty walls, broken fixtures and torn curtains are noted, indicating inconsistency in room conditions. Despite these issues, the general consensus leans towards a positive reflection on the hotel’s cleanliness, suggesting that while there may be occasional lapses, the overall standard remains impressive.
Staff
Wi-Fi
Parking
4 Star
Accessible
No, Hotel Diplomat doesn't have any pool.
No, a spa isn't available at Hotel Diplomat.
No, Hotel Diplomat doesn't allow dogs.
Yes, parking facilities are available at Hotel Diplomat.
No, Hotel Diplomat doesn't have a gym.
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