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Summary of reviewsHostel Bureau in Zagreb is highly regarded for its prime location in the heart of the city, making it an ideal base for exploring Zagreb on foot. Situated close to main squares, tourist attractions and public transport options, it's particularly convenient for visiting the old town, historic sites and commercial areas filled with shops, bakeries and cafés. Nestled in a quiet courtyard, it offers a peaceful stay despite its central location and its on-site parking is a valued bonus.
Guests frequently praise the hostel's cleanliness, describing it as immaculate and well-maintained. Both private and shared spaces, including rooms, bathrooms and common areas, are often noted as spotless. The cleaning staff's diligent efforts ensure continuous cleanliness, contributing to a hygienic and tidy environment that impresses visitors.
The staff at Hostel Bureau also garner high praise for being incredibly helpful, friendly and professional. They are noted for their welcoming attitude, efficient problem-solving and useful local insights. Their supportive presence significantly enhances the overall guest experience.
Rooms at Hostel Bureau are commended for their spaciousness, cleanliness and comfort. Equipped with private bathrooms, air conditioning, comfortable beds and multiple electric plugs, the accommodations are generally functional and cozy. Some minor issues, such as outdated furniture or occasional noise due to thin walls, are noted but do not significantly detract from the positive reviews.
The hostel's WiFi service is highly rated for being fast, reliable and widely accessible throughout the property. Guests appreciate the strong and consistent signal, which enhances their stay.
While opinions on breakfast are mixed with some finding it basic and lacking variety, others appreciate the convenience and affordability of the buffet-style offerings. For those seeking more variety, nearby cafés and bars are recommended for their delicious and cost-effective breakfast options.
The beds are generally found to be comfortable and cozy with many guests enjoying a restful sleep. Features like large lockers, reading lamps and individual power outlets add to the convenience. Although some minor issues with bed frames and linens are reported, the overall sentiment remains positive.
Parking facilities at Hostel Bureau are well-received with free, secure and convenient options available. While some guests experienced difficulty finding parking during busy times, the presence of a nearby, affordable garage serves as a practical alternative.
The hostel's proximity to nightlife options adds to its allure for those seeking entertainment, although some noise from surrounding areas and other guests can occasionally disrupt the quietness. Nevertheless, the hostel manages to maintain a relatively peaceful atmosphere.
Overall, Hostel Bureau provides a charming boutique experience with clean, modern facilities and thoughtful decor. Its combination of unbeatable location, cleanliness, friendly staff and comfortable accommodations makes it a popular and reliable choice for travelers visiting Zagreb. Show more
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Hostel near Nightlife Spots
Located on Vlaška street, Hostel Bureau is in the heart of Zagreb and allows for easy access to many of the city's bars and clubs. This central location is ideal for exploring the nightlife.
Boutique-style Hostel
Hostel with Parking
Small Hostel
Room Types
Triple Room with Shared BathroomWith air conditioning, this dormitory room has parquet floors and lockers. The shared bathroom comes with a shower and hairdryer.
Bed in Mixed 4-Bed Dormitory RoomWith air conditioning, this dormitory room has parquet floors and lockers. The shared bathroom comes with a shower and hairdryer.
Bed in Mixed 5-Bed Dormitory RoomWith air conditioning, this dormitory room has parquet floors and lockers. The shared bathroom comes with a shower and hairdryer.
Twin RoomWith air conditioning, this dormitory room has parquet floors and lockers. The shared bathroom comes with a shower and hairdryer.
Bed in 6-Bed Mixed Dormitory RoomThis bed in dormitory has a balcony, air conditioning and seating area.
Single Room with Shared BathroomThe single room features air conditioning, a seating area, as well as a shared bathroom boasting a shower and a hairdryer. The single room provides parquet floors, a carpeted floor and heating. The unit has 1 bed.
Bed in 8-Bed Mixed Dormitory RoomThis bed in dormitory has a balcony, seating area and air conditioning.
Deluxe Double Room with Extra BedThe double room offers an electric kettle, parquet floors, as well as a private bathroom boasting a shower and a hairdryer. This double room has air conditioning, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Deluxe Twin RoomThe twin room offers an electric kettle, parquet floors, as well as a private bathroom boasting a shower and a hairdryer. This twin room has air conditioning, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Family Room with Shared BathroomThe family room offers air conditioning, a seating area, as well as a shared bathroom boasting a shower and a bidet. The unit has 4 beds.
Guest Reviews
8.4
Very Good
Location
Hostel Bureau enjoys a prime location in the heart of Zagreb, making it an ideal base for exploring the city on foot. The hostel is situated within easy walking distance of the main squares, tourist attractions and public transport options, including the train and bus stations. Guests appreciate its close proximity to the old town, historic sites and bustling commercial streets filled with shops, bakeries, cafés and supermarkets.
With a location right next to the main tourist spots, including the cathedral and the central market, everything one needs is just steps away. The hostel itself benefits from being nestled in a quiet courtyard, providing a peaceful stay despite its central location. Conveniently, there's also on-site parking available, which is a significant advantage in such a bustling area.
Many reviews highlight the cleanliness, comfort and spacious common areas of the hostel, along with the friendly and supportive staff. Whether for a short stopover or a more extended stay, Hostel Bureau's unbeatable location and welcoming atmosphere make it a popular choice for travelers visiting Zagreb.
Breakfast
Hostel Bureau presents a mixed picture when it comes to breakfast offerings. While some guests appreciated the convenience of having an available breakfast, the overall experience seems to need improvement. The breakfast provided is generally described as basic, simple and sufficient, though it leans towards being mediocre with limited choices. On the positive side, some guests highlighted that the breakfast staff were nice and the breakfast was inexpensive and buffet-style, allowing guests to eat as much as they wanted.
On the downside, several reviews pointed out issues such as the breakfast being sparse, lacking variety, especially in terms of sweets and vegetables and being served in a dark, underground room. Additionally, logistical issues like needing to book breakfast the night before and confusion about whether it was included or extra also detracted from the experience.
Given these mixed reviews, guests might prefer exploring nearby options for breakfast. There are several cafes and bars in the vicinity, some of which came highly recommended for their delicious and cost-effective breakfasts. For those who value their morning meal, it might be worthwhile to consider these alternatives.
Rooms
Hostel Bureau boasts a variety of rooms that consistently receive strong praise for their spaciousness, cleanliness and comfort. Many guests appreciate the large, well-maintained rooms, often equipped with private bathrooms and offering amenities like air conditioning, comfortable beds, big lockers and multiple electric plugs. Rooms with balconies or lovely views are particularly favored. Despite some minor drawbacks such as outdated furniture or occasional smells of smoke, the majority of visitors find the accommodations to be functional, clean and cozy. The hostel's location is quiet, adding to the overall comfort of the experience. However, some guests have noted the need for more coat hangers and occasional noise issues due to thin walls. Overall, Hostel Bureau provides a comfortable and spacious environment, making it a reliable choice for travelers seeking convenience and cleanliness.
Beds
The beds at Hostel Bureau generally receive positive feedback from guests with many describing them as comfortable, cozy and even super comfy. The mattresses were frequently highlighted as providing a pleasant and restful sleep with some guests noting the comfort of the beds as a standout feature. The rooms, equipped with large lockers and individual reading lamps, create a practical and comfortable environment for travelers.
Guests appreciated the solid and sturdy nature of the beds, although some minor issues were noted, such as wobbly or creaky frames and the occasional discomfort with the upper bunk beds. A few beds were cited as needing improvement in terms of mattress quality or comfort. Issues like bed linens not feeling fresh, bad smell or the lack of typical bunk bed curtains were mentioned by a smaller number of guests, but these did not seem to overshadow the overall positive sentiment.
Additionally, guests enjoyed features like spacious wardrobes, clean linens and individual power outlets near the beds, which added to the feeling of convenience and comfort. Despite some reported negative experiences with bed comfort and accessibility, many travelers found the beds at Hostel Bureau to be a comfortable and reliable option for a good night's sleep.
Cleanliness
Hostel Bureau in Zagreb consistently impresses guests with its cleanliness. The majority of reviews highlight the immaculate condition of both private and shared spaces, including rooms, bathrooms and common areas. Many guests describe the hostel as very clean and well-maintained, often using terms like spotless, impeccable and very tidy. The public bathrooms receive particular praise for being very clean and well-designed with good water pressure in the showers.
The hostel is also commended for its modern and clean facilities with visitors appreciating the clean bedding, daily maintenance and tidy appearance. Common areas, including shared bathrooms and kitchen spaces, are generally kept clean, although a few guests noted that these areas could occasionally be less pristine due to heavy use by other visitors.
The cleaning staff is frequently seen ensuring continuous cleanliness, disinfecting beds, floors and lockers. While most reviews are positive, there are occasional mentions of less satisfactory experiences, such as dusty rooms or less-than-spotless shared facilities. Nonetheless, the hostel's overall cleanliness is well-regarded, making it a reliable choice for travelers prioritizing hygiene and tidiness.
Staff
At Hostel Bureau, the staff consistently receives high praise from guests for their exceptional service. The team is noted for being incredibly helpful, always available and remarkably friendly. Many reviews highlight that the staff is not only professional and knowledgeable but also ready to fulfill every guest's wish with a welcoming and positive attitude. Receptionists, often described as kind and accommodating, make the check-in process smooth and handle problems efficiently. The staff's ability to provide useful local tips and clear directions contributes to an ease of communication that guests appreciate. Overall, the positive experiences with the attentive, polite and supportive staff members greatly enhance the stay at Hostel Bureau.
Wi-Fi
The WiFi at Hostel Bureau receives high praise from most guests. Many reviews highlight the fast and reliable WiFi, often noting that it was quick and worked without any problems. The WiFi coverage is considered good with a strong signal in the common areas and many guests appreciated the free access. Some users did encounter issues, such as spotty or poor connections at times, but these instances appear to be rare. Overall, guests generally find the internet service to be very good with strong, reliable and fast WiFi enhancing their stay.
Parking
Hostel Bureau offers a variety of parking options that guests have found convenient and practical. The private and gated parking spaces are a highlight, ensuring both security and easy access. Free parking is widely available and is a significant advantage, especially in a central location. Guests appreciate the ample parking spaces and the fact that parking is included in the price. There are specific provisions for motorcycles with a covered area adding to the appeal.
While the hostel advertises free parking, it’s worth noting that the available spots may sometimes be limited and a few guests experienced difficulty locating parking among the surrounding busy streets. Nonetheless, the presence of a nearby, affordable multi-level garage offers a good alternative when on-site parking is unavailable.
Overall, the parking facilities at Hostel Bureau are well-received, offering free, secure and convenient options that guests appreciate, especially given the central location. The few challenges encountered do not overshadow the general satisfaction with the parking services provided.
Nightlife
The Hostel Bureau offers a convenient location for those seeking nightlife, being close to trendy neighborhoods, lively bars, restaurants, shops and markets. While the area boasts a great selection of nightlife and easy access to party spots, the atmosphere within the hostel can be mixed. The proximity to nightlife options means the area can get quite loud with noise from tourists and neighboring streets. There have been reports of noise persisting late into the night with some guests partying until 3 am. Yet, despite this, the hostel is in a relatively quiet location and not excessively noisy at night. Guests have noted that nighttime silence is generally respected, but the presence of a party crowd and events can sometimes lead to a noisier environment. Additionally, the hostel itself can be noisy due to the lack of soundproofing and noise from other guests.
Boutique-Style
Hostel Bureau offers a well-maintained and charming boutique experience that impresses guests with its clean, modern facilities. The quiet and peaceful atmosphere ensures a good night's sleep, while the modern, colourful feel resembles a private student dormitory with well-equipped amenities. Guests praise the thoughtful and fancy decor, which ranges from new and warm to very comfortable and good lighting. The hostel stands out with its boutique vibes, offering a chique and unique atmosphere. Decorated according to a theme, the hostel is located near boutique-area supermarkets and on a promenade with a Costa Coffee, providing convenient access to nearby attractions. Overall, Hostel Bureau provides great value for money with an ambience that feels more like a boutique hotel despite being a hostel.
No, Hostel Bureau doesn't have any pool.
No, a spa isn't available at Hostel Bureau.
No, Hostel Bureau doesn't allow dogs.
Yes, parking facilities are available at Hostel Bureau.