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Summary of reviewsHotel Posada Don Ramon is centrally located in the beautiful town of Zacatlán, providing easy access to main attractions such as downtown, the glass bridge, murals and viewpoints. The prime position near restaurants, shops and local points of interest makes it a convenient and peaceful retreat. Guests appreciate the clean and comfortable accommodations, charming surroundings, friendly staff and well-maintained facilities. The commodious parking facilities add an extra layer of convenience for those traveling by car.
The breakfast experience at the hotel has mixed reviews. While some guests commend the quality of the meals, describing them as delicious and well-prepared, others feel there is a lack of variety and that the service starts too late and can be slow, impacting its overall reception.
The rooms at Hotel Posada Don Ramon receive varied feedback. Many guests praise the cleanliness, rustic Mexican-themed decor and comfort of the beds and pillows. However, complaints include small room sizes, cold and damp conditions during autumn and winter and noise from external sources. Maintenance issues such as old furniture, plumbing problems and occasional unpleasant odors are also noted.
Cleanliness is generally well-regarded with frequent mentions of well-maintained and tidy rooms. Nonetheless, issues like mold on shower curtains, dust, cobwebs and unclean bathrooms have been reported, indicating areas where the hotel could improve.
The staff at Hotel Posada Don Ramon are frequently praised for their friendliness, attentiveness and willingness to go the extra mile. Guest experiences are enhanced by the helpful and polite nature of the reception staff, though there are isolated incidents of unhelpful behavior and booking discrepancies.
However, the WiFi service at the hotel is problematic with frequent complaints about its slow and unstable connection, particularly in guest rooms. This is a significant shortcoming in today's digital age.
Guests appreciate the ample and convenient parking, which offers secure vehicle storage and adds to the overall appeal of the hotel. While the parking lot can become crowded at times, it remains a highly valued feature.
The hotel fosters a family-friendly environment with connected and family rooms that enhance convenience for those traveling with children. Despite occasional noise concerns, the overall ambiance is conducive for family stays.
Hotel Posada Don Ramon is a pet-friendly establishment, welcoming furry companions and ensuring they are treated as part of the family. This policy adds significant convenience and comfort for travelers with pets.
In summary, Hotel Posada Don Ramon offers an affordable stay with a superb location, friendly staff, clean accommodations and extensive parking. While the breakfast, room maintenance and WiFi service could see improvements, the hotel remains a favorable choice for families, pet owners and tourists looking to explore Zacatlán. Show more
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Family Friendly Hotel
This hotel provides a family-friendly atmosphere in a colonial-style setting. Its central location provides easy access to local attractions. Some rooms can accommodate families.
Dog Friendly Hotel
This hotel is often listed as a good option for pet owners visiting Zacatlán. It offers amenities such as a restaurant, massage services, and gardens, which provide a comfortable stay for both guests and their pets.
3-Star Hotel
Located a short walk from the Main Square and Mercado Revolución Market, this hotel offers a convenient location. It is highlighted for its comfortable accommodations.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Business Hotel
Hotel with Parking
Room Types
Twin RoomThis room features 2 double beds, free Wi-Fi, cable TV and a private bathroom with shower.
Double RoomThis double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
King SuiteThe unit has 1 bed.
Family RoomThe unit has 3 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Posada Don Ramon boasts an exceptional location praised by countless guests. Situated centrally, it provides easy access to Zacatlán's main attractions, ensuring visitors can explore the vibrant downtown area, glass bridge, murals and the viewpoint—all within a short walk. Numerous reviews highlight the hotel's prime position near the city center, making it convenient to visit tourist spots without the need for a vehicle.
Guests consistently mention the hotel’s excellent location and proximity to restaurants, shops and local points of interest. Amid the bustling town, the hotel remains a peaceful retreat, blending convenience with tranquility. Furthermore, the commodious parking facilities offer an added layer of comfort for those traveling by car.
The charming and picturesque surroundings of the hotel enhance the overall experience, complemented by the clean and comfortable accommodations. Visitors also appreciate the friendly staff and well-maintained facilities, which contribute to a welcoming and enjoyable stay.
Overall, Hotel Posada Don Ramon stands out as a strategically located, clean and convenient choice, making it an ideal base for exploring the beautiful town of Zacatlán.
Breakfast
Guests at Hotel Posada Don Ramon have shared mixed reviews regarding the breakfast experience. Praise often centers on the quality with some describing breakfast as spectacular, delicious and well-prepared. The buffet breakfast, in particular, has received commendations for its taste.
However, there are several areas that guests feel need improvement. Many guests have noted a lack of variety with the menu often limited to items such as egg and chilaquiles. The breakfast service has been described as basic with some reviewers suggesting enhancements to meet the standards found at other establishments.
Timeliness and availability of breakfast have been significant concerns. The breakfast service starts at 9am, which some guests find too late. Additionally, there have been instances where the restaurant did not offer breakfast service on certain days and when it did, the service could be slow due to understaffing. Some guests also felt the breakfast was overpriced for what was provided.
While the breakfast has its strengths, especially in terms of taste, there is a clear need for improvements in variety, scheduling and overall service efficiency to better meet guest expectations.
Rooms
Hotel Posada Don Ramon presents a mixed experience for guests when it comes to the quality of its rooms. On the positive side, many reviewers appreciated the cleanliness of the rooms with several mentions of the rooms being clean, well-maintained and nicely decorated. The cozy and rustic Mexican-themed decor was warmly received and some guests found the rooms to be spacious and comfortable with super comfortable beds and soft pillows.
However, a significant number of reviews noted various drawbacks. A recurring issue was the small size of the rooms, which many found to be too tight and uncomfortable, particularly the bathrooms. The lack of heating in the rooms made for a cold experience during the autumn and winter months and there were frequent mentions of the rooms being cold and damp. Noise was another common complaint, especially for rooms facing the street, as external noise from traffic and other sources disrupted the peace.
Maintenance issues were also highlighted, including reports of old and worn-out furniture, broken mirrors and peeling wallpaper. Some guests found the rooms smelled musty or of humidity with instances of visible mold. The plumbing also posed problems with complaints about clogged showers and difficulty in regulating hot water.
Overall, while Hotel Posada Don Ramon offers a traditional and aesthetically pleasing setting with cozy, clean rooms, it suffers from several maintenance and comfort issues that may impact the overall guest experience.
Beds
Hotel Posada Don Ramon receives mixed reviews when it comes to the comfort of its beds. Many guests commend the beds as being very comfortable with several specifically mentioning the comfort of both the beds and pillows. Mattresses are occasionally noted as comfortable. However, a notable portion of reviews highlight discomfort with beds being described as hard, small or simply uncomfortable. Pillows often drew criticism for being too small or uncomfortable, detracting from the overall sleeping experience. While positive remarks about bed comfort and softness are frequent, inconsistent bedding quality is evident. Overall, while some guests found rest and relaxation, others experienced discomfort and poor sleep.
Cleanliness
At Hotel Posada Don Ramon, cleanliness presents a mixture of experiences. Many guests highlight the commendable levels of cleanliness throughout their stay, often describing the facilities and rooms as very clean, tidy organized and well-maintained. Positive acknowledgments of spotless and newly cleaned rooms are frequent, enhancing the impression of a well-kept establishment.
However, some reviewers expressed concerns that temper the overall positive narrative. Occasional bugs like mold on shower curtains, dust, cobwebs and unpleasant odors point to inconsistencies in maintenance. Issues such as stained sheets, frayed towels and structural defects have been noted, suggesting some rooms might not always meet the highest standards of cleanliness. Recurring mentions of musty smells and unclean bathrooms also highlight areas for improvement.
Despite these drawbacks, the hotel’s central location and attractive, clean facilities remain a strong point of attraction for guests. Attention to enhancing regular cleaning routines, especially in bathrooms and addressing moisture issues, could help Hotel Posada Don Ramon solidify its reputation for cleanliness.
Staff
Hotel Posada Don Ramon boasts an exceptional level of service, as mentioned repeatedly in the guest reviews. The staff, characterized by their friendliness and attentiveness, consistently earn high praise. Guests highlight the excellent and polite treatment they receive, as well as efficient communication and responsiveness to requests. The reception staff, in particular, including individuals like Lucy, Jaime and Enrique, are frequently commended for their helpfulness and friendly demeanor.
Attention to detail is a standout feature with employees showing willingness to go the extra mile, whether it entails providing medication, facilitating easy check-in and check-out processes or accommodating special requests. The cleaning staff is also noted for their friendliness and attentiveness, contributing to the overall pleasant experience.
However, some reviews mention inconsistent customer service, including unhelpful behavior from certain staff members and issues with coordination. Additionally, there were occasional discrepancies with booking charges and some dissatisfaction with cleanliness standards and noise levels.
Despite these occasional hiccups, the prevailing sentiment focuses on the high quality service, friendliness and attention from the hotel staff, which greatly enhances the guest experience at Hotel Posada Don Ramon.
Wi-Fi
Hotel Posada Don Ramon offers a quaint and welcoming environment, enhanced by its charming interior and serene patio setting. However, guests have consistently noted significant issues with the hotel’s WiFi. While it is somewhat functional in public areas like the patio, the signal does not reach most rooms effectively, including those right by the reception area where the modem is located. The connection is often described as slow, unstable and generally unreliable. Guests have reported that the poor internet quality hindered their ability to work or stay connected, especially emphasizing its insufficiency in the guest rooms. In today's digital age, reliable internet is a crucial amenity and unfortunately, the current state of WiFi at Hotel Posada Don Ramon falls short of expectations.
Parking
Hotel Posada Don Ramon boasts ample and comfortable parking that guests generally appreciate for its spaciousness and convenience. The parking area within the hotel premises ensures security for vehicles, which many guests highlighted positively. Although the parking lot is spacious and capable of accommodating various vehicles, there are occasions where it becomes fully occupied, particularly by off-road vehicles, leading to some tight spaces and minor inconveniences.
Despite these occasional challenges, the hotel's parking facilities are often praised for being a considerable advantage, especially given the property's excellent location near the center. The presence of secure parking within the hotel adds to the overall appeal, allowing guests to enjoy their stay without concerns about vehicle safety.
While some reviews mentioned noise from motorcycles and instances of the parking lot becoming chaotic, the general sentiment underscores the benefits of having a reliable and extensive parking area available. The comfortable and friendly atmosphere further enhances the experience, making parking at Hotel Posada Don Ramon a largely positive aspect for most visitors.
Family
Hotel Posada Don Ramon offers a family-friendly environment, making it an appealing choice for those traveling with children. Guests appreciate the quiet atmosphere and the availability of connected and family rooms, which enhance the convenience for families staying together. Despite some concerns about noise and pricing, the overall ambiance is deemed pleasant for family stays. The hotel is situated in a beautiful town, adding to the positive aspects of the location.
3 Star
Hotel Posada Don Ramon is a three-star hotel offering affordability and proximity to the central park. Guests have found the stay generally fine with some expressing that it did not fully meet their personal expectations. It presents a very good option for those looking to balance cost with location. Overall, reviews highlight it as an adequate choice within its category.
Dog Friendly
Hotel Posada Don Ramon is an excellent choice for travelers with pets, providing a welcoming and accommodating environment for furry companions. The hotel prides itself on being pet friendly, ensuring that pets are treated as part of the family. Visitors are particularly pleased with the warm and friendly staff who go out of their way to be kind and responsive to guests and their pets alike. The satisfaction of knowing that the hotel accepts pets, including puppies and small dogs, adds a significant level of convenience and comfort for many travelers.
The hotel is situated in a very beautiful town, adding to the overall positive experience of the stay. While some reviews mention challenges with keeping spaces clean, the general sentiment remains positive about the pet-friendly policies. Overall, Hotel Posada Don Ramon stands out as a commendable option for pet owners looking for a pleasant stay with their furry friends.
No, Hotel Posada Don Ramon doesn't have any pool.
Yes, a spa is available at Hotel Posada Don Ramon.
Yes, Hotel Posada Don Ramon welcomes dogs.
Yes, parking facilities are available at Hotel Posada Don Ramon.