Hotel Enigma
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Summary of reviewsHotel Enigma is frequently praised for its appealing location, offering guests easy access to local attractions while providing a tranquil environment despite its proximity to main roads. The accessibility to the city center and serene surroundings make it an ideal choice for travelers looking for convenience combined with calmness.
The breakfast experience at Hotel Enigma is noted for its homemade charm and range of delicious offerings that reflect Montenegrin cuisine, including pastries, pies, and scrambled eggs. Although the setup may differ from traditional buffets, guests largely appreciate the flavorful start to their day.
Dinner at the hotel's restaurant, Djedovina, stands out as a culinary highlight with its authentic regional dishes and welcoming ambiance. Guests find the selection extensive, featuring delectable meat and fish options, accompanied by inviting side dishes. The attentive service from hospitable staff enhances the warm dining experience.
Rooms are generally regarded as clean and well-furnished, contributing to a comfortable stay. Stylish decor and cozy bedding add to the appeal, although some guests have identified areas for improvement such as maintaining bathroom cleanliness and updating older furnishings.
The staff at Hotel Enigma receive widespread acclaim for their friendliness and attentive service. They are frequently recognized for their dedication to guest satisfaction, contributing significantly to the welcoming atmosphere. Special mention is given to Danilo for his exceptional service, although occasional lapses in availability are noted.
Guests appreciate the convenience of ample, free parking on site, which complements the easy access to surrounding attractions. Additionally, reliable wifi connectivity enhances the overall guest experience.
Overall, Hotel Enigma offers a delightful stay for travelers, marked by its strategic location, charming dining experiences, and commendable service, while maintaining room cleanliness and addressing decor updates could further elevate guest satisfaction.
Categories
The breakfast experience at Hotel Enigma is noted for its homemade charm and range of delicious offerings that reflect Montenegrin cuisine, including pastries, pies, and scrambled eggs. Although the setup may differ from traditional buffets, guests largely appreciate the flavorful start to their day.
Dinner at the hotel's restaurant, Djedovina, stands out as a culinary highlight with its authentic regional dishes and welcoming ambiance. Guests find the selection extensive, featuring delectable meat and fish options, accompanied by inviting side dishes. The attentive service from hospitable staff enhances the warm dining experience.
Rooms are generally regarded as clean and well-furnished, contributing to a comfortable stay. Stylish decor and cozy bedding add to the appeal, although some guests have identified areas for improvement such as maintaining bathroom cleanliness and updating older furnishings.
The staff at Hotel Enigma receive widespread acclaim for their friendliness and attentive service. They are frequently recognized for their dedication to guest satisfaction, contributing significantly to the welcoming atmosphere. Special mention is given to Danilo for his exceptional service, although occasional lapses in availability are noted.
Guests appreciate the convenience of ample, free parking on site, which complements the easy access to surrounding attractions. Additionally, reliable wifi connectivity enhances the overall guest experience.
Overall, Hotel Enigma offers a delightful stay for travelers, marked by its strategic location, charming dining experiences, and commendable service, while maintaining room cleanliness and addressing decor updates could further elevate guest satisfaction.
Family Friendly Hotel
Hotel Enigma features ski-in/ski-out facilities, a kids' club, and a kid-friendly buffet. It also offers family-friendly amenities such as table tennis and diverse dining options suitable for different dietary needs.
Dog Friendly Hotel
As a dog-friendly hotel, Hotel Enigma provides a welcoming environment for pets. The hotel's location in Žabljak offers easy access to outdoor areas suitable for dog walking and recreation.
Dog Play Area Dogs Stay Free
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Hotel with Parking
Hotel Enigma is a 3-star hotel that provides free private parking and valet parking. The hotel offers car hire services for guests.
Small Hotel
Hotel Enigma offers a delightful stay in Žabljak, situated just 3.8 km from the iconic Black Lake. This family-friendly hotel combines excellent amenities with convenient ski access. The hotel stands out with its diverse dining options.
Hotel where Dogs Stay Free
This hotel is identified in the dataset as a place in Montenegro where dogs can stay without incurring extra charges, benefiting guests who travel with their pets.
Business Hotel
3-Star Hotel
Hotel with Play Area For Dogs
Guest Reviews
Hotel Enigma offers a splendid location for travelers seeking to explore the area. Situated conveniently just 1 kilometer from the city center, it allows guests easy access to Dormitor's attractions. The surrounding area is calm despite being on a main road, providing a serene yet accessible base for visitors. With the center of Žabljak only a five-minute drive away, or a leisurely walk if preferred, guests find themselves in a prime spot to savor both the mountain character of the region and the nearby city life. The positive aspect of the hotel's location is consistently highlighted by guests, making it an ideal choice for those prioritizing accessibility and calm surroundings during their stay.
For travelers seeking a hotel breakfast experience that captures both local flavors and homey charm, Hotel Enigma delivers a mix of culinary delight and occasional surprises. Guests frequently praise the breakfast for its homemade elements and diverse offerings, with some noting that it is abundant, delicious, and reflective of Montenegrin cuisine. The variety includes an enticing array of pastries, pies, scrambled eggs, sausages, and even pizza, often leaving a memorable impression. However, travelers should be aware that despite the promotional mention as a buffet, the breakfast setup leans more toward selecting from a menu rather than a traditional buffet, which can lead to some discrepancies in expectations. Although some found the initial selection limited, the quality and freshness of the food generally garnered positive remarks. Early risers should plan accordingly, as service begins at 8 am. For those seeking both authenticity and a rich gastronomic start to the day, Hotel Enigma’s breakfast may just provide that, albeit with a clarified approach to its service format.
Dinner at Hotel Enigma offers a delightful culinary experience that leaves guests praising the quality and taste of the food. At the heart of this experience is the hotel's restaurant, Djedovina, which carries an authentic and traditional name that reflects the regional specialties on its extensive menu. The dining area is thoughtfully divided into two parts, allowing for a cozy atmosphere despite its spaciousness, making guests feel right at home.
The culinary offerings are impressive, with top-notch food and a large selection of dishes to choose from. Guests can enjoy flavorful meat options, whole roasted fish, and diverse side dishes, complemented by refreshing watermelon, all prepared to high standards. While some may find the food merely decent, most agree that it is wonderful and warm, contributing positively to their dining experience.
Additionally, the lovely hosts at the restaurant enhance the welcoming vibe and ensure that guests feel cherished during their meals. Hotel Enigma's commitment to providing quality dining in a charming setting makes the evening meal a highlight for guests staying at this establishment.
Hotel Enigma presents a mixed impression based on recent guest reviews. On the positive side, the rooms are consistently praised for being clean, tidy, and well-furnished. Guests appreciate the fresh and fragrant bedding and comfortable, new beds, which contribute to a restful stay. The rooms are described as spacious with appealing furniture, providing a sense of comfort and functionality. Some guests have noted that the ground floor rooms are particularly cozy, with charming wood decor.
However, not all feedback is favorable. There are mentions of the hotel's decor and location feeling outdated, and some rooms are reported to be in poor condition with issues like mold in the bathroom. Additionally, a noisy mini-fridge and discrepancies in room features, such as booking a room with a balcony and receiving one without, were points of concern.
Overall, while the basic amenities and cleanliness of the rooms are well-received, there are areas where improvements could enhance the guest experience at Hotel Enigma.
Hotel Enigma garners mixed sentiments when it comes to its beds. Many guests have highlighted the comfort provided by the beds, noting that they are cozy and conducive to a restful night's sleep. The installation of new beds has been particularly appreciated, enhancing the overall comfort level. Yet, not all experiences align as some guests have remarked on the poor quality of mattresses, with words like "saggy" and "soft" hinting at issues such as lack of support and a noticeable wear. Additionally, some guests faced discomfort due to feeling springs in their backs, which detracted from their experience. Despite the positive mentions of comfort, it is apparent that there are inconsistencies with mattresses and occasional maintenance concerns.
At Hotel Enigma, guests have noted varying experiences regarding cleanliness. Positive feedback highlights rooms as neat and well-organized, with clean sheets and fresh, fragrant bedding that contribute to the hotel's commendable hygiene. However, some areas for improvement have been identified, particularly regarding the bathroom cleanliness and the upkeep of certain amenities. Guests reported issues with stained sheets, the need for better cleaning practices especially in bathrooms, and occasional plumbing odors. There were also mentions of outdated furniture and malfunctioning appliances like the refrigerator. Attention to these details could significantly enhance the guest experience. Overall, while there are commendable aspects, consistent attention to cleanliness across all areas would improve guests' satisfaction.
Hotel Enigma has garnered plenty of praise for its staff, who are often described as incredibly friendly and attentive. Dedication to providing excellent service is a recurring theme in the guest reviews. Words like fantastic, kind, and pleasant frequently appear when describing the interactions with the hotel team. Danilo, in particular, has earned all praise for his exemplary service.
The receptionists receive special mention for their kindness, and the hosts are considered lovely people by many visitors. Despite some criticism regarding the availability and language skills of some staff members, the overall impression remains overwhelmingly positive. Courteous professionalism and heartfelt service shine through, ensuring guests feel welcomed throughout their stay.
At breakfast, guests enjoy both friendly interactions and wonderful food, adding to an overall comfortable experience. While there are certainly areas for improvement, such as staff presence at the reception, Hotel Enigma stands out for its warm and inviting atmosphere, largely due to its commendable staff. Despite some isolated incidents of unfriendliness, the team consistently impresses with its helpfulness and dedication to guest satisfaction.
Hotel Enigma offers a convenient parking experience for its guests. Visitors can expect guaranteed parking availability within the hotel premises, ensuring a stress-free arrival. There is ample parking space available for guests, whether at the front or behind the hotel, and it's free of charge. This convenience is complemented by the hotel's strategic location, which is ideal for exploring the surrounding area. Although the hotel is slightly outside the town of Žabljak, it is just a short two-minute drive by car, making it easily accessible. Additionally, the wifi connectivity at the hotel is reliable, enhancing the overall guest experience.
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Location
Breakfast
Dinner
The culinary offerings are impressive, with top-notch food and a large selection of dishes to choose from. Guests can enjoy flavorful meat options, whole roasted fish, and diverse side dishes, complemented by refreshing watermelon, all prepared to high standards. While some may find the food merely decent, most agree that it is wonderful and warm, contributing positively to their dining experience.
Additionally, the lovely hosts at the restaurant enhance the welcoming vibe and ensure that guests feel cherished during their meals. Hotel Enigma's commitment to providing quality dining in a charming setting makes the evening meal a highlight for guests staying at this establishment.
Rooms
However, not all feedback is favorable. There are mentions of the hotel's decor and location feeling outdated, and some rooms are reported to be in poor condition with issues like mold in the bathroom. Additionally, a noisy mini-fridge and discrepancies in room features, such as booking a room with a balcony and receiving one without, were points of concern.
Overall, while the basic amenities and cleanliness of the rooms are well-received, there are areas where improvements could enhance the guest experience at Hotel Enigma.
Beds
Cleanliness
Staff
The receptionists receive special mention for their kindness, and the hosts are considered lovely people by many visitors. Despite some criticism regarding the availability and language skills of some staff members, the overall impression remains overwhelmingly positive. Courteous professionalism and heartfelt service shine through, ensuring guests feel welcomed throughout their stay.
At breakfast, guests enjoy both friendly interactions and wonderful food, adding to an overall comfortable experience. While there are certainly areas for improvement, such as staff presence at the reception, Hotel Enigma stands out for its warm and inviting atmosphere, largely due to its commendable staff. Despite some isolated incidents of unfriendliness, the team consistently impresses with its helpfulness and dedication to guest satisfaction.
Parking
No, Hotel Enigma doesn't have any pool.
No, a spa isn't available at Hotel Enigma.
Yes, Hotel Enigma welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Enigma.
No, Hotel Enigma doesn't have a gym.
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