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Summary of reviewsThe Sutter Inn is celebrated for its prime location, offering easy access to a variety of shops, restaurants, and local attractions, making it an ideal base for travelers. Guests frequently appreciate the convenience and centrality that the inn provides, alongside accommodations that are described as clean and comfortable. The availability of a complimentary breakfast is a valued amenity, with some guests enjoying the selection of hot and cold items and friendly breakfast staff, despite occasional critiques about variety and shortages.
The rooms at Sutter Inn receive positive feedback for their cleanliness, spaciousness, and cozy ambiance, enhanced by features like comfortable beds and tasteful decor. The property’s commitment to continuous improvement has not gone unnoticed, contributing to the allure of comfortable stays at competitive rates. However, concerns about occasional maintenance issues and inconsistent housekeeping services, such as the presence of unpleasant odors and pests, are noted.
Cleanliness presents a mixed experience, with several guests praising the friendly staff and adequate room sizes, but others attesting to issues like dirty linens and unkempt facilities. Such negative encounters, including noise disturbances and cigarette smoke odors, can detract from the overall positive experience.
One of the standout features of the Sutter Inn is its remarkable staff, who are consistently lauded for their friendliness, attentiveness, and energetic service, creating a welcoming atmosphere for guests. Staff interactions, particularly at the front desk, are described as warm and helpful, ensuring that guests feel well-cared for throughout their stay. Despite isolated reports of less enthusiastic service, the majority of feedback affirms the commitment of the team to deliver excellent hospitality.
The inn’s pool provides a recreational option for guests and is appreciated as a gathering spot, though it faces criticisms regarding cleanliness and limited operational hours. Despite this, the pool remains a valued amenity.
In summary, Sutter Inn offers travelers a convenient location, welcoming service, and reasonably priced accommodations with a few areas for improvement in cleanliness and maintenance, ensuring an overall satisfactory stay for many of its visitors. Show more
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Categories
Dog Friendly Motel
Motel with Swimming Pool
Outdoor Pool
Motel with Outdoor Pool
Room Types
Double Room with Two Double BedsBoasting free Wi-Fi and cable TV, this room is equipped with tea and coffee-making facilities, a fridge and microwave. A continental breakfast is provided.
Queen RoomBoasting free Wi-Fi and cable TV, this room is equipped with tea and coffee-making facilities, a fridge and microwave. A continental breakfast is provided.
Queen Suite with Two Queen Beds - Non-SmokingThe suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Suite with Two Double Beds - Non-SmokingThe suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room - Disability AccessThe spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room features heating and a TV with cable channels. The unit has 1 bed.
King RoomThe spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room offers heating and a TV with cable channels. The unit has 1 bed.
Triple Room with BathroomThe unit has 3 beds.
Deluxe Single Room
Guest Reviews
4.8
Rated
Location
The Sutter Inn boasts a prime location that consistently garners praise from guests. Positioned conveniently close to a plethora of stores, restaurants, and grocery options, it serves as an ideal base for travelers looking to explore or attend nearby events. Its central setting makes navigation straightforward, with easy GPS access enhancing its appeal. While the vicinity offers abundant conveniences, some guests noted the area might feel less than ideal. Nevertheless, the hotel's strategic placement, alongside features like clean and comfortable accommodations and free breakfast, makes it a well-regarded choice for visitors seeking both comfort and accessibility.
Breakfast
Nestled in a convenient location, Sutter Inn offers guests the perk of a complimentary breakfast with their stay. Despite split opinions on what the meal offers, certain elements consistently receive praise from visitors. While some found the selection to be lacking in variety and options like fruit and yogurt, others appreciated the availability of hot and cold choices, complimenting the quality of its coffee and muffins. The breakfast staff consistently earned positive remarks for their friendliness, and the cleanliness of the breakfast area was another aspect that did not go unnoticed. A few guests reported occasional shortages, but the overall consensus acknowledged that the venue delivered what it promised—though it may not be extravagant. The presence of an open swimming pool is a delightful bonus, especially on scorching days. Overall, Sutter Inn provides a straightforward yet satisfactory breakfast experience that aligns with its welcoming atmosphere.
Rooms
Travelers exploring Sutter Inn will find a mixed experience when it comes to the rooms. Many guests have praised the inn for providing clean and comfortable accommodations with tidy rooms often ready at arrival. The cozy ambiance is enhanced by charming wood floors and tasteful decorations, making them visually appealing and inviting. Visitors frequently highlight the super comfortable beds and the spaciousness of the rooms as notable advantages, contributing to restful and enjoyable stays.
The property has seen various improvements over the past two years, indicating a commitment to enhancing guest experiences. Additionally, the combination of room size and competitive pricing receives positive attention.
However, some guests have encountered issues such as unpleasant odors and cleanliness problems, including reports of cigarette smoke smell and infrequent floor mopping. Instances of pests have also been mentioned. While the aesthetic appeal of the rooms is recognized, the quality of housekeeping services does not consistently meet expectations. Despite these concerns, Sutter Inn continues to attract visitors seeking cozy stays at reasonable prices.
Beds
The reviews about the beds at Sutter Inn are mixed, with notable mentions of comfort and discomfort. While several guests found the beds to be super comfortable and described them as the best, there are others who did not have a pleasant sleep experience. Some reviews highlight that the beds were broken or very uncomfortable, and poor quality pillows further detracted from a restful night. Additionally, issues with bed cleanliness were pointed out by guests. Despite the affordable price and courteous staff, potential guests at Sutter Inn might want to consider these varied experiences regarding bed comfort and cleanliness.
Cleanliness
Sutter Inn presents a mixed experience when it comes to cleanliness and comfort. On the positive side, many visitors appreciate the clean rooms and friendly staff, who reportedly go out of their way to ensure a pleasant stay. The hotel's pet-friendly environment, highlighted by the presence of a cute cat, adds a charming touch. Guests find the rooms adequately sized, contributing to overall convenience and comfort during their visit.
However, the hotel's cleanliness often falls short, with numerous reviews indicating issues such as dirty sheets, stained linens, and unpleasant odors. Some guests have reported unsettling encounters with cockroaches and cigarette smoke lingering in the rooms. The bathroom facilities and public areas also appear to require significant attention, as they are often described as dirty and unkempt.
Apart from cleanliness issues, the hotel suffers from poor communication and a lack of effective maid service. Noise from upstairs guests and tight parking spaces add to the challenges faced by visitors. While the staff's friendliness and helpfulness are consistently praised, the physical condition of the hotel detracts from these positive interactions.
In conclusion, Sutter Inn offers a welcoming atmosphere with friendly service but struggles with cleanliness and maintenance, potentially impacting the overall guest experience.
Staff
The Sutter Inn stands out for its commendable staff, who consistently receive high praise from guests for their friendliness and helpfulness. Travelers highlight the welcoming and energetic nature of the team, describing them as amazing, accommodating, and extremely attentive to guest needs. Front desk interactions are particularly noted for their warmth and assistance, ensuring smooth check-ins and providing helpful information throughout the stay. The hotel's clean environment, complemented by amenities like an ice machine and continental breakfast, further enhances the guest experience. Despite a few isolated comments indicating a lack of enthusiasm from some staff members, the overwhelming consensus is that the Sutter Inn boasts a dedicated team committed to delivering excellent service.
Pool
Guests at Sutter Inn have mixed experiences regarding the hotel’s pool facilities. While some guests appreciate the free breakfast and the availability of the pool as added benefits of their stay, others have encountered issues with cleanliness and maintenance. The pool has been described as having somewhat dirty water and, at times, has been closed for part of the day. Despite these shortcomings, the pool remains a popular gathering spot among guests. Additionally, the hotel offers decent pricing for its accommodations and is pet-friendly, allowing larger dogs to stay with their owners. Overall, the pool is a welcomed amenity, though improvements in cleanliness and operational hours could enhance the experience.
Yes, Sutter Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sutter Inn.
Yes, Sutter Inn welcomes dogs.
No, parking facilities aren't available at Sutter Inn.