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Summary of reviewsThe Ridges Resort on Lake Chatuge offers a captivating escape on the tranquil shores of Lake Chatuge, where visitors are treated to breathtaking vistas of the shimmering lake and majestic mountains. The resort’s central location and picturesque grounds provide guests with a serene atmosphere perfect for relaxation and enjoyment, enriched by clean rooms and a cordial staff. This idyllic setting, nestled in the Smoky Mountains, stands out as a remarkable getaway.
Dining experiences, particularly at The Oaks restaurant, are praised as relaxing and ideal for special occasions like anniversaries, with the breakfast being described as very good and varied, served hot, and sometimes discounted with vouchers. While some guests appreciate the venue’s ambiance, a few have noted an absence of complimentary options and expressed dissatisfaction with the buffet arrangement.
The rooms are noted for their spaciousness and comfort, featuring soft beds and thick towels, ensuring a cozy stay. They often reveal charming views through glass doors leading to the lawn and lake. Despite these advantages, feedback suggests some rooms could benefit from updating, as issues like loud air conditioning and a musty aroma have been mentioned. Cleaning concerns, such as unmade beds and trash, have been reported, though overall cleanliness remains a positive aspect of the resort.
Cleanliness is generally upheld to a high standard, with the environment described as clean and well-maintained. Despite concerns about worn carpets and bathroom updates, guests find common areas tidy and pleasant. The resort's ongoing renovations promise further enhancements, although pet-friendly rooms might need extra carpet care due to odors.
The staff of The Ridges Resort receives extensive praise for their kindness, helpfulness, and friendliness, significantly enhancing the guest experience. Particular mention is given to Nicole for her remarkable assistance and amiable demeanor, alongside commendation for Denise and the supportive front desk team. Their dependable services leave guests with lasting positive impressions, ensuring a memorable visit at this beautiful lakeside retreat.
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