Radisson Hotel York

York 53.95838500, -1.08555400 , North St (Show on Map)
8.3
Very Good


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Summary of reviewsThe Radisson Hotel York enjoys a striking location alongside the River Ouse, making it an ideal base for travelers eager to explore York's historic attractions. Guests consistently commend the hotel's proximity to landmarks like York Minster and The Shambles, as well as its easy access to the railway station. This strategic position allows visitors to enjoy the city's vibrant offerings while retreating to a peaceful riverside sanctuary.

Rooms at the hotel are favorably reviewed for their comfort and modernity, with many showcasing lovely riverside views. The spacious and clean accommodations are equipped with essential amenities, and the friendly, helpful staff contribute significantly to the welcoming atmosphere. Though a few guests mention smaller room sizes or firm mattresses, the overall satisfaction with the accommodations is high, enhanced by the pristine cleanliness maintained throughout the hotel.

Breakfast is a memorable highlight, offering a wide variety of high-quality options to suit diverse dietary preferences. The attentive staff complement the well-organized buffet, although some guests noted wait times and occasional dissatisfaction with specific items. Despite this, breakfast often stands out as a factor encouraging repeat visits.

Dining experiences at the hotel are somewhat mixed, with the Paddle Bar praised for its ambiance and value. While the meals are generally well-received, some inconsistencies in service quality and menu variety have been reported. Nonetheless, the dining options provide satisfactory experiences for most guests.

The attentive staff consistently receive high marks for their exceptional service across all hotel areas. Their friendliness and willingness to assist enhance the guest experience substantially, contributing to a positive and memorable stay.

The hotel provides reliable Wi-Fi service, particularly in certain areas, enabling guests to remain connected during their stay. However, the service could benefit from enhanced consistency throughout the premises.

Parking draws mixed feedback, primarily due to limited spaces and relatively high costs. While the secure parking and central location are appreciated, guests suggest early arrival to secure a spot and avoid parking challenges.

The hotel is well-suited for families, offering spacious rooms with family-friendly amenities. Although some furnishings, like sofa beds, receive mixed reviews, the overall environment, coupled with the helpful staff, makes it a favorable choice for family stays.

Situated close to York's vibrant nightlife, the hotel provides convenient access to local bars and clubs. While some noise from nearby establishments can be an issue, the hotel's location makes it ideal for those eager to enjoy the city's lively evening scene.

In summary, the Radisson Hotel York offers travelers a compelling mix of prime location, comfort, and exceptional service. While there are areas for improvement, guests often highlight these positive attributes as reasons for choosing the hotel and potentially returning in the future.
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Hotel near Golf Courses
Located centrally in York, the Radisson Hotel offers a convenient base for exploring local golf courses.

Hotel Taking Steps Towards Sustainability
The Radisson Hotel York is verified sustainable on Hotel Sustainability Basics. The hotel actively reduces its environmental footprint. It also supports local communities and promotes inclusion and equality within its teams.

Hotel near Nightlife Spots
Located on North St, providing access to city centre attractions and nightlife. It offers a bar for evening relaxation.

Business Hotel
Radisson Hotel York offers modern and flexible venues that can host events for up to 400 people. It has 12 event spaces featuring stylish design and modern amenities. The hotel provides breakout spaces, individual climate control, adjustable lighting, audiovisual technology, and catering services.

Hotel with Parking
Radisson Hotel York offers on-site car parking for a daily fee. Limited on-street parking is also available, and a nearby NCP car park offers discounts via the hotel.

Accessible Hotel
Radisson Hotel York provides accessible rooms upon request and has general accessibility features throughout the property. These include wheelchair accessibility in areas like the business centre, gym, and lounge. The hotel also offers features such as braille/raised signage, handrails, a lift, and a stair-free path to the entrance.

Hotel with Gym
Radisson Hotel York includes a fitness center for guests to use. The hotel provides standard fitness facilities to accommodate travelers' workout needs.

4-Star Hotel
Radisson Hotel York offers a comfortable and well-equipped stay with excellent service. Its riverside location and modern facilities make it a popular choice.

Family Friendly Hotel

Room Types
Standard Room This room features a flat-screen TV, free WiFi, tea and coffee making facilities, an in-room safe, iron and ironing board, and air conditioning. The en-suite facilities contain a professional hairdryer.

Superior Room with Minister View Superior rooms feature bathrobes and slippers, and views of York Minster. Guests will find free WiFi, tea/coffee making facilities, free bottled water, an in-room safe, and an iron and ironing board in the room. The en-suite facilities contain a rain shower and professional hairdryer.

Cosy Room This single room features an en-suite bathroom with a rain shower and a professional hairdryer. Guests will find air-conditioning, free WiFi, a flat-screen TV, tea/coffee making facilities, an in-room safe and an iron and ironing board in the room.

Family Room This room with an en suite shower room features a professional hairdryer and rain shower. Additional amenities include a flat-screen TV, free WiFi, in-room safe, iron and ironing board, tea and coffee making facilities, and air conditioning.

Standard Room with River View This double room with river view features an en suite shower room with a hairdryer. Additional amenities include an in-room safe, iron and ironing board, a flat-screen TV, free WiFi, tea and coffee making facilities and air conditioning.

Friends & Family Stay: Multiple Rooms The family room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer.

Guest Reviews
8.3
Very Good
Location
Nestled along the picturesque banks of the River Ouse, Radisson Hotel York boasts an exceptional location that truly captivates visitors seeking to explore the historic charm of York. Guests find themselves perfectly positioned within easy walking distance of the city's main attractions, including the iconic York Minster, The Shambles, city walls, museums, and bustling markets. This central spot is not only convenient for sight-seeing but is also ideally placed for those arriving by train, with the railway station just a short walk away.

The hotel’s proximity to the river offers breathtaking views, enhancing the experience for guests who appreciate the tranquil riverside ambiance. Despite its central location, the Radisson Hotel York is consistently praised for its peaceful atmosphere, providing a quiet retreat amidst the vibrant city surroundings.

Visitors also commend the modern and clean facilities, along with comfortable rooms that ensure a restful stay after exploring the nearby shops, restaurants, and bars. The hotel staff receives high marks for their friendliness and helpfulness, contributing to the welcoming vibe that guests encounter from check-in to breakfast. On-site amenities and parking add further convenience, making the Radisson Hotel York a favorite choice for travelers eager to discover the heart of York while enjoying superior views and easy access to all the city has to offer.

Breakfast
The breakfast experience at the Radisson Hotel York consistently leaves a positive impression on guests, with many lauding the extensive variety and quality of the options available. The buffet breakfast, described as plentiful and well-organized, offers a range of choices from cooked dishes to continental items, along with dietary accommodations such as vegan, vegetarian, and gluten-free options. Guests appreciate the attentive and polite staff, contributing to a welcoming dining environment.

Though some minor issues are mentioned, such as occasional wait times for tables and a preference for more varied fruit options, these do not significantly detract from the overall satisfaction. However, some guests noted the breakfast could be expensive, with some opting to dine outside the hotel. Additionally, a few found certain items, such as scrambled eggs, not to meet their expectations.

Despite these occasional criticisms, the general consensus points to an excellent breakfast that greatly enhances the stay, with many guests noting it as a factor that would encourage them to return. The Radisson Hotel York, in its convenient location, offers a delightful meld of varied breakfast choices and friendly service, making it a strong contender for travelers visiting the city.

Dinner
Radisson Hotel York offers a dining experience with mixed reviews, where many guests have found the meals to be commendable but with room for improvement. Visitors praised the Paddle Bar for its pleasant evening atmosphere and lovely food, which is often described as plentiful and of good value for money. For those dining in the hotel restaurant, meals have been noted as great, with a decent selection of dishes that are served efficiently. However, some guests experienced inconsistent quality, especially in the bar area where the menu options could be limited.

While several reviews highlighted the good standard of food served, there were occasions where the service and staff training appeared lacking, resulting in prolonged waiting times, particularly for dessert. Though the restaurant's closure was noted, guests were still able to order food in the bar, finding the offerings to be satisfying for their dinner needs. Overall, while the dining experience at Radisson Hotel York can be favorable, there remain opportunities for enhancement, especially regarding menu variety and service consistency.

Rooms
The rooms at Radisson Hotel York receive consistently positive feedback from guests, showcasing a pleasant blend of comfort and cleanliness. Many reviews highlight the spaciousness and modern decor, with several guests appreciating the lovely views of the river and York Minster available from certain rooms. The majority of visitors find the rooms well-equipped with necessary amenities, and a good number report enjoying comfortable beds and clean, tidy surroundings. Location-wise, the hotel has a prime setting, offering easy access to city attractions, while still providing a quiet resting atmosphere. While there are mentions of some rooms being smaller or having hard mattresses, overall, the standard of rooms meets guest expectations for cleanliness, comfort, and convenience, making it a reliable choice for travelers.

Beds
Radisson Hotel York offers a variety of impressions when it comes to their beds, with most guests finding them quite comfortable. Many reviews highlight the beds as large and super comfy, which pairs well with the spacious, clean rooms and helpful staff. Guests frequently describe their beds as extremely comfortable, making them a welcoming sight after a busy day exploring York.

There are mentions of minor issues, such as beds being a bit hard, and some pillows not meeting the expected quality, either too soft or uncomfortable for certain guests. The duvet was sometimes noted as being insufficiently thick for colder months. However, these concerns appeared to be individual preferences rather than prevalent issues.

The overall picture painted by guests suggests that while a few find the bed setup unconventional or not perfectly tailored to their taste, the majority appreciate the comfort. The superbly comfortable beds and inviting rooms contribute to a positive stay, highlighted by a few quirky bed design options like creative sofa bed configurations. Guests also enjoy a range of quality bedding, which complements the modern and cozy environment, offering a great retreat for those traveling through York.

Cleanliness
Radisson Hotel York embodies a high standard of cleanliness, embraced by its guests who frequently praise its immaculate and modern atmosphere. Visitors consistently highlight the meticulous upkeep of the rooms, which are described as clean, comfortable, and adorned with fresh, bright decor. The hotel's central location amplifies its appeal, making it an ideal choice for those keen on exploring the city while enjoying a tidy and restful stay.

The hotel doesn't only boast spotless rooms but extends its pristine cleanliness to communal areas, leaving guests impressed with the overall maintenance. The reception area is notably well-organized, enhancing the welcoming ambiance. Although most reviews shower accolades on the cleanliness, a few guests suggest minor improvements in certain bathrooms and public areas. Nonetheless, the dedication to cleanliness remains a defining feature, ensuring a pleasant experience for visitors.

Furthermore, the staff at Radisson Hotel York contribute significantly to the hotel’s inviting environment. They are frequently acknowledged as friendly and accommodating, enhancing the guest experience with their attentiveness and helpfulness. Coupled with a convenient location close to York's major attractions, Radisson Hotel York offers a comfortable and clean refuge for travelers seeking a refreshing stay with easy access to the heart of the city.

Staff
At Radisson Hotel York, the staff consistently receives high praise for their exceptional service. Guests repeatedly highlight the friendliness and helpfulness of the entire team, from reception to the bar and restaurant. Many reviews note the staff's willingness to go the extra mile, ensuring a pleasant stay for all visitors. The reception staff, in particular, receive accolades for being efficient and accommodating, often assisting with issues such as early check-ins with professionalism and warmth.

Special mentions are made for staff members who provide excellent service, with some guests experiencing delightful surprises like room upgrades and complimentary parking. Breakfast and dining services are not left out, as staff in these areas are noted for their attentiveness and courtesy.

While the overwhelming majority of reviews focus on the positive interactions with the staff, a few noted the need for more extensive training in certain areas. However, these instances seem rare compared to the generally positive experiences reported.

Overall, Radisson Hotel York makes a strong impression with its friendly and proactive staff, contributing significantly to the hotel’s welcoming atmosphere. This commitment to customer service encourages guests to return and recommend the hotel to others.

Wi-Fi
The Radisson Hotel York provides a generally satisfactory experience for those reliant on internet connectivity. Guests have noted the Wi-Fi to be very good and reliable in areas, with some expressing that the speed was faster than usual. There are designated areas in the lobby where guests can sit and work if they prefer a different environment from their rooms, which adds an element of convenience to the overall stay. However, there are instances where Wi-Fi availability was inconsistent, particularly in some rooms. Overall, while the Wi-Fi service is commended for its speed and reliability in certain sections of the hotel, it may benefit from improvements to ensure consistency throughout the entire property.

Parking
Parking at the Radisson Hotel York receives mixed feedback from guests, with several positive mentions alongside some common challenges. On the positive side, many guests appreciate the secure and convenient parking options, noting that the hotel's central location allows for easy exploration of York on foot. The hotel provides secure parking facilities and offers a welcome discount for nearby parking at the NCP car park, which adds value for guests needing off-site parking.

However, guests have expressed concerns about the cost, deeming the parking fees pricey, typically around £18 to £20 per night, which adds to the overall expense of their stay. Besides the cost, there are also practical issues with parking: spaces are limited, tight, and on a first-come, first-served basis, which sometimes results in guests needing to find alternative arrangements. Additionally, some guests faced difficulties with parking lot signage and lighting.

While for some the availability of parking, albeit costly, is a significant advantage of the hotel, those looking for ample space and clear guidance might find it challenging. Early arrival is recommended if parking is a priority. The mixed sentiments suggest that while the hotel offers secure and centrally located parking, its limitations make it necessary for guests to plan ahead.

Family
The Radisson Hotel York offers a pleasant experience for families visiting the city. Nestled along the riverbank, it provides an excellent view from family rooms that are sizable with large smart TV screens. The convenient location allows easy access to the city center, just a 10-minute walk away, making it ideal for families on leisurely strolls. The hotel staff are noted for their helpfulness, particularly in accommodating families with young children, offering assistance with amenities such as cots for infants.

While the hotel offers family rooms and the option to sleep three people comfortably, there are mixed assessments of the room furnishings, particularly the sofa beds, which some guests found less comfortable. However, the innovative bunk bed conversion of the sofa ensures that children have their own sleeping spaces, alleviating the common concern of sharing. The management is praised for understanding and responsiveness, even offering room upgrades in certain situations, adding a personalized touch to the family stay.

Despite some accommodations being a long walk away, families find the overall setting enjoyable, with a lovely bar by the river and various large family rooms available. Overall, the Radisson Hotel York provides an inviting environment for families seeking both relaxation and proximity to York's attractions, backed by attentive service.

Nightlife
Situated in the heart of York, Radisson Hotel offers guests easy access to the vibrant nightlife of the city. With its proximity to bars and clubs, visitors can enjoy lively evenings just steps away. A local bar is conveniently located within a short five-minute walk, providing opportunities for casual socializing in pleasant surroundings. While the Paddle bar within the hotel offers a nice atmosphere in the evenings, its closure at 10 pm suggests that guests may need to look elsewhere for late-night entertainment.

However, it's worth noting that the bustling nightlife comes with some noise challenges. Sounds from nearby establishments and street revellers can be heard, especially on weekends when music and traffic fill the air. For those sensitive to noise, closing windows or bringing earplugs might be advisable to ensure a restful night's sleep. Despite these minor inconveniences, the hotel remains ideally situated for those eager to explore York's dynamic after-dark scene.

4 Star
Nestled in a superb location, Radisson Hotel York offers guests a very good stay marked by cleanliness and an excellent ambiance. The hotel is placed conveniently in the city center, enabling easy access to surrounding attractions, though guests have noted that the initial finding of the hotel might require some navigation.

Although the four-star rating isn't directly referenced, the services such as staff delivering coffee to one's table highlight attentive service typical of a hotel in this category. The staff are recognized for their exceptional care, particularly towards guests with specific needs. Comfort is largely assured, as guests have praised the quality of sleep during their stays.

The facilities are well maintained; guests have frequently described the hotel as spotlessly clean and sufficient for all needs. However, minor improvements could enhance guest experience further, such as better-quality pillows and addressing occasional issues with the lift doors. Overall, Radisson Hotel York provides an excellent setting for a delightful visit to the vibrant city, with a few areas to polish for an even more refined experience.

Business
Radisson Hotel York is an appealing choice for business travelers seeking convenience and comfort during their stay. Guests appreciate the ease of access to local company headquarters, making it ideal for those with professional appointments in the area. The double rooms are equipped with excellent amenities, providing a relaxing space after a busy day.

The hotel staff receives praise for their helpfulness, particularly when guests require assistance with hiring conference rooms, a valuable resource for business meetings and events. While parking can be a challenge due to the car park filling up quickly, the nearby NCP offers a practical alternative, complemented by a hotel discount voucher.

There are areas for improvement, such as the time-consuming check-in and check-out process, especially when obtaining business travel invoices. Breakfast options receive mixed reviews, with some guests enjoying great choices, while others found the buffet lacking. Despite these minor setbacks, Radisson Hotel York stands out for its strategic location and supportive staff, fitting the needs of business travelers.

Accessible
Radisson Hotel York offers a centrally located and peaceful spot for travelers, with many conveniences at hand. Guests with disabilities note a few areas of concern regarding accessibility, though staff are praised for their helpfulness in resolving issues. The hotel entrance lacks a direct ramp, requiring access through a side door equipped with a buzzer, which could be improved for disabled guests. While the entrance and elevators are accessible without stairs, the ramp access at the rear of the hotel is noted for being less than ideal. The spacious lifts comfortably accommodate mobility scooters, though maneuvering through the mobility door remains challenging due to tight swinging space. Rooms can be narrow due to bathroom sizes, which may pose issues for adults and individuals with specific mobility concerns. Additionally, shower facilities are restrictive, particularly for those with knee problems. Accessibility within the rooms and the absence of parking details for disabled guests could be areas for improvement, signaling that the hotel might not fully cater to those facing walking difficulties. Overall, while the location and hospitality stand out, enhancements in accessibility could better serve guests with disabilities.


No, Radisson Hotel York doesn't have any pool.

No, a spa isn't available at Radisson Hotel York.

No, Radisson Hotel York doesn't allow dogs.

Yes, parking facilities are available at Radisson Hotel York.

Yes, Radisson Hotel York has a gym.

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