Hotel Indigo York by IHG
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Summary of reviewsHotel Indigo York by IHG, delivers a highly praised experience particularly valued for its exceptional location. Nestled in central York, guests find it an ideal base for exploring major attractions such as the Shambles, York Minster and the Barbican Theatre with ease, while still enjoying the peace of a quiet street. The area around the hotel is filled with independent shops, cafes, bars and restaurants, offering plenty of dining and entertainment options right on its doorstep.
The hotel itself impresses visitors with modern, clean and well-maintained decor that reflects local history. Guests consider the rooms stylish and beautifully done with many enjoying the spaciousness, comfort of the beds and thoughtful amenities like welcome treats and quality toiletries. The bathrooms are often highlighted for their modern fittings and cleanliness. Although a few noted smaller room sizes or limited natural light, the overall sentiment is very positive regarding the room quality.
Breakfast at Hotel Indigo York stands as a highlight for many, thanks to its quality and variety. Guests appreciate the range of delicious options, including the popular Full Yorkshire breakfast, fresh ingredients and a mix of cooked-to-order and buffet selections. Attentive and friendly breakfast staff further enhance the dining experience, making it memorable despite some perceiving it as a bit pricey.
Dinner, however, receives more mixed feedback. While breakfast excels, the dinner menu appears limited and less inspiring with a focus on pizzas that some guests found repetitive. Issues with service speed and room service consistency were also noted. Many guests prefer dining at nearby local restaurants due to these limitations.
Cleanliness at the hotel receives widespread commendation. Guests frequently compliment the spotless condition of both rooms and public areas, underlined by efficient and friendly housekeeping staff. This high standard of hygiene contributes significantly to the overall pleasant and inviting atmosphere of the hotel.
Staff at Hotel Indigo York often receive accolades for their friendliness, professionalism and efficiency, contributing to a welcoming ambiance. Numerous personal touches and instances of going above and beyond stand out in guest reviews, reinforcing the hotel's commitment to excellent service and guest satisfaction.
The complimentary wifi service presents a mixed picture with some guests experiencing strong, reliable connections, while others face intermittent or no connectivity in certain areas of the hotel. Despite these inconsistencies, the free wifi generally adds value to the stay.
Parking is another area where guests see room for improvement. While there are parking facilities near the hotel, they are off-site, can be limited and incur additional charges. The inconvenience and cost of parking have been noted as drawbacks by some visitors.
Overall, Hotel Indigo York is celebrated for its prime location, stylish and clean rooms, impressive breakfast and outstanding staff. It offers a comfortable and enjoyable stay, although with some scope for improvements in dinner options, wifi consistency and parking arrangements. Visitors looking to explore the vibrant nightlife and cultural landmarks of York will find this hotel an excellent choice.
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The hotel itself impresses visitors with modern, clean and well-maintained decor that reflects local history. Guests consider the rooms stylish and beautifully done with many enjoying the spaciousness, comfort of the beds and thoughtful amenities like welcome treats and quality toiletries. The bathrooms are often highlighted for their modern fittings and cleanliness. Although a few noted smaller room sizes or limited natural light, the overall sentiment is very positive regarding the room quality.
Breakfast at Hotel Indigo York stands as a highlight for many, thanks to its quality and variety. Guests appreciate the range of delicious options, including the popular Full Yorkshire breakfast, fresh ingredients and a mix of cooked-to-order and buffet selections. Attentive and friendly breakfast staff further enhance the dining experience, making it memorable despite some perceiving it as a bit pricey.
Dinner, however, receives more mixed feedback. While breakfast excels, the dinner menu appears limited and less inspiring with a focus on pizzas that some guests found repetitive. Issues with service speed and room service consistency were also noted. Many guests prefer dining at nearby local restaurants due to these limitations.
Cleanliness at the hotel receives widespread commendation. Guests frequently compliment the spotless condition of both rooms and public areas, underlined by efficient and friendly housekeeping staff. This high standard of hygiene contributes significantly to the overall pleasant and inviting atmosphere of the hotel.
Staff at Hotel Indigo York often receive accolades for their friendliness, professionalism and efficiency, contributing to a welcoming ambiance. Numerous personal touches and instances of going above and beyond stand out in guest reviews, reinforcing the hotel's commitment to excellent service and guest satisfaction.
The complimentary wifi service presents a mixed picture with some guests experiencing strong, reliable connections, while others face intermittent or no connectivity in certain areas of the hotel. Despite these inconsistencies, the free wifi generally adds value to the stay.
Parking is another area where guests see room for improvement. While there are parking facilities near the hotel, they are off-site, can be limited and incur additional charges. The inconvenience and cost of parking have been noted as drawbacks by some visitors.
Overall, Hotel Indigo York is celebrated for its prime location, stylish and clean rooms, impressive breakfast and outstanding staff. It offers a comfortable and enjoyable stay, although with some scope for improvements in dinner options, wifi consistency and parking arrangements. Visitors looking to explore the vibrant nightlife and cultural landmarks of York will find this hotel an excellent choice.
Boutique-style Hotel
Located near York's medieval center, this boutique hotel features a fun, semi-industrial design that picks up on York's chocolate heritage. Its stylish and comfortable rooms, combined with its proximity to restaurants and attractions, make it a top choice.
Hotel near Nightlife Spots
Located on Walmgate, Hotel Indigo is close to Brew York and other independent bars and restaurants. Walmgate is known for its vibrant and diverse nightlife, offering a mix of traditional pubs and modern craft beer venues.
Hotel with Free Wi-Fi
This boutique hotel offers air-conditioned rooms and complimentary Wi-Fi throughout the property. It is centrally located, providing easy access to York's attractions.
Accessible Hotel
Offers several accessibility features that cater to guests with disabilities, ensuring a comfortable stay close to York's vibrant city center. The hotel boasts easy access to all major attractions and is within walking distance to various central spots. The wheelchair-accessible bathrooms received positive feedback for their overall design and ease of use.
4-Star Hotel
Hotel Indigo York stands out with its stylish design and comfortable rooms. The hotel's modern amenities and convenient location make it an excellent choice for discerning travelers.
Hotel where Extra Health & Safety Measures Have Been Taken
As part of the IHG group, this hotel likely benefits from corporate security policies that go beyond local laws, including advanced access control, strong camera coverage, and skilled employees.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Business Hotel
Hotel with Parking
Guest Reviews
'Hotel Indigo York by IHG' receives high praise from guests for its exceptional location. Nestled in central York, the hotel is a short and pleasant walk from key attractions like the Shambles, York Minster and the Barbican Theatre. Guests appreciate its proximity to a variety of independent shops, cafés, bars and restaurants, making it an ideal base for exploring the city's vibrant dining and entertainment scene.
The hotel is described as being situated on a quiet street, providing a peaceful retreat while still being close to the buzz of the city center. The convenient location is highlighted as perfect for sightseeing with most major attractions within easy walking distance. The area is also noted for having a range of great eateries and pubs right on the doorstep.
The hotel itself is modern, clean and well-maintained with decor that reflects local history. Friendly and helpful staff further enhance the guest experience. For those driving, the hotel offers good parking options which, along with its prime location, makes it an attractive choice for a stay in York. With everything from cultural landmarks to shopping streets just a stroll away, Hotel Indigo York is frequently described as having the perfect location for exploring this historic city.
Hotel Indigo York delivers an impressive breakfast experience according to numerous guest reviews. Visitors frequently praise the quality and variety of the breakfast options with many highlighting the delicious taste and freshness of the offerings. The availability of both cooked-to-order dishes and a continental buffet receives notable commendation, emphasizing the broad and diverse range of choices.
Guests particularly enjoy items like the Full Yorkshire breakfast, which includes delectable black pudding and sausages, as well as other menu highlights such as avocado and poached eggs on toast. The quality of ingredients is often noted, contributing to an excellent overall dining experience. Additionally, the breakfast staff garners positive feedback for their friendliness and attentiveness, enhancing the meal experience.
Despite the occasional comment about the breakfast being pricey, most reviews suggest that the cost reflects the quality and selection available. Some guests have expressed concerns over the inclusion of breakfast in the room price, preferring a more inclusive deal. However, these minor critiques are overshadowed by the overwhelming sentiment that breakfast at Hotel Indigo York is a standout feature with many guests considering it a highlight of their stay.
At Hotel Indigo York, the dining experience has elicited mixed feedback from guests. While breakfast generally wins praise for its variety and quality, featuring a wide selection of items including a full English breakfast, the dinner service is less consistent. The hotel's evening menu is notably limited, focusing predominantly on pizzas, which, despite being described as delicious by some, are seen as repetitive and uninspiring by others. Furthermore, the pizzas occasionally suffer from inconsistencies such as being served cold or appearing pre-made.
Guests have expressed a desire for a more diverse menu with additional options, as current offerings are deemed insufficient. The hotel’s restaurant service during the evening is often characterized as slow with guests reporting lengthy wait times for their meals and experiencing inadequate room service. On busy nights, the restaurant staff appears to struggle with maintaining timely service.
Despite the limitations of the dinner menu, the hotel's bar area is appreciated for its modern, relaxing ambiance. However, there is also feedback suggesting that the variety of both the drink and food options could be improved, especially with better bar service and knowledge of available wines.
Overall, while the hotel provides a comfortable stay with excellent room facilities and a pleasurable breakfast experience, its evening dining options and service levels could benefit from significant enhancements to meet the diverse needs of its guests. Nearby restaurants offer alternative dining options, which many guests ultimately choose to explore.
At Hotel Indigo York by IHG, guest reviews highlight an overall positive experience with the rooms. The decor is consistently praised as lovely, stylish, quirky and beautifully done. Notable mentions include the rooms being spacious, clean and well-designed with modern amenities. Many guests appreciated the comfortable beds, quality toiletries and thoughtful touches such as welcome treats and complimentary biscuits.
Several reviews emphasized the cleanliness and tidy state of the rooms, as well as their warmth and comfort. Positive remarks were made about the large, well-equipped bathrooms, some featuring double sinks and walk-in showers. Guests also appreciated the spaciousness of certain room types with some highlighting great views and the overall ambiance.
However, there were a few drawbacks noted. Some rooms were reported to be smaller than expected, particularly for the price and others lacked sufficient natural light, making them dark. Noise issues were mentioned by a few guests, both from within the hotel and from outside due to its central location. A couple of reviews indicated that amenities and room service could be unpredictable at times with some items not being replenished regularly.
Overall, the rooms at Hotel Indigo York are considered excellent by most guests with a majority finding them clean, comfortable and stylish, providing a pleasant stay in a well-located hotel.
At Hotel Indigo York by IHG, guests frequently highlight the comfort and size of the beds. The majority of reviewers found the beds very comfortable with many praising the large, super king-size beds for their ability to provide an excellent night's sleep. Comments such as "huge and very comfortable" and "super clean and comfortable bed" are common, emphasizing the luxurious feel of the bedding.
However, opinions on the firmness of the beds varied. Some guests found the beds a bit too firm or hard, while others felt they were too soft or even uncomfortable. Despite this, many guests still described the beds as "comfy" and “lovely,” appreciating the overall sleep quality they provided.
Pillows received mixed reviews as well. While some guests noted that they were too soft or lumpy, others found them to be comfortable, complementing the cozy beds.
In summary, while the beds at Hotel Indigo York are generally well-received for their comfort and spaciousness, individual preferences regarding firmness and pillow comfort do vary, leading to a range of experiences among guests.
Hotel Indigo York by IHG, consistently impresses guests with its exemplary cleanliness and stylish aesthetics. Visitors frequently comment on the spotless condition of both the rooms and public areas, describing the entire hotel as very clean and well-maintained. The rooms are not only clean but also modern, spacious and comfortable with many appreciating their fresh and inviting atmosphere. Bathrooms generally receive praise for their cleanliness and modern amenities, though there are occasional remarks about areas needing more attention.
The property is beautifully presented and the spotless environment is complemented by helpful and friendly staff who contribute to a welcoming ambiance. Housekeeping generally does a commendable job, keeping rooms tidy and clean with consistent quality. Clean and comfy accommodations are a recurring theme in guest feedback, making it clear that high standards of hygiene are prioritized at this hotel.
Although the majority of guests are satisfied with the cleanliness, a few reviews point out instances where room cleaning could be more thorough, noting specific oversights like unclean floors or missed spots. However, these seem to be exceptions rather than the rule.
Overall, Hotel Indigo York leaves a strong positive impression with its immaculate rooms, pristine public spaces and a comfortable, fresh atmosphere, ensuring guests enjoy a pleasant and hygienic stay.
The reviews for the staff at Hotel Indigo York by IHG, are overwhelmingly positive, portraying a team that is friendly, welcoming and consistently helpful. Guests frequently describe the staff as polite, professional and efficient, often exceeding expectations and providing top-notch service. Many reviews highlight the staff's ability to create a warm and inviting atmosphere, ensuring that all guests feel comfortable and well cared for during their stay. Specific instances of staff going above and beyond, such as personally assisting lost guests or offering excellent advice, showcase the attentive and supportive nature of the team. Despite minor concerns, such as occasional training gaps and some bar staff being overly familiar, the overall impression is one of exceptional, cheerful and approachable service. The reception and breakfast staff receive particular praise for their excellent service and efficiency. The consistently positive feedback underscores the hotel's commitment to providing a pleasant and memorable guest experience through its exceptional staff.
Visitors to Hotel Indigo York by IHG, have a mixed experience with the wifi service. While several guests appreciated the complimentary wifi and noted that it worked well with some even mentioning a strong signal and decent speed throughout the hotel, others reported various issues. Some guests experienced spotty or inconsistent connections, leading to situations where internet access dropped intermittently. Specific problems included difficulties connecting from upper floors and several rooms lacking any wifi connection altogether, leading some guests to resort to mobile data. Despite these inconsistencies, there were instances where the proximity to the server room provided a reliable connection, indicating that the wifi performance may vary depending on the location within the hotel. Overall, while the wifi is free and can work fine in some parts of the hotel, it is not consistently reliable, which could be a drawback for those needing solid internet access during their stay.
For travelers considering a stay at Hotel Indigo York by IHG, it's important to be aware of the parking situation. Guests have noted that parking facilities are close by, but they come with some challenges. Parking is not available on-site and the hotel relies on off-site parking, which is often described as a short walk away. Despite this, there can be difficulties finding a spot, especially during peak times with spaces often being limited and tight.
On a positive note, some reviews mention that parking arrangements can be efficient and nearby parking options are available. However, parking is often an additional expense, typically around £15 per night and this extra cost has caught some guests by surprise on their bills. The expense and the off-site nature of the parking have been cited as inconveniences.
In summary, while there are parking options close to the hotel, the limited availability, additional charges and the distance can make the process a bit cumbersome. Future guests might want to plan accordingly and be prepared for these factors.
Hotel Indigo York by IHG, boasts an excellent location for anyone looking to experience York's vibrant nightlife. It's situated within easy walking distance to numerous pubs, bars, cafes and unique local attractions. Guests have noted that despite its proximity to the nightlife, the hotel maintains a generally quiet atmosphere at night, although some mention noise issues from nearby student residences and late-night activity. The surrounding area is rich with quirky independent shops, making it not just a hub for evening entertainment, but also a great spot for daytime exploration.
The location is frequently praised for being central and convenient, allowing easy access to York's nightlife and shopping areas. Visitors have commented on the abundance of dining and drinking establishments nearby, emphasizing the convenience of having excellent restaurants and bars just steps from the hotel. Despite some occasional noise and parking difficulties, the generally favorable reviews highlight the area's bustling yet charming atmosphere, making it an excellent choice for those looking to enjoy both the culinary and social aspects of York.
Hotel Indigo York by IHG, is generally perceived as a beautiful and luxurious four-star boutique hotel. Guests frequently mention the friendly and attentive staff, who contribute significantly to the fantastic service experienced during their stay. The atmosphere and professional demeanor of the hotel staff are noted as matching the expectations of a four-star establishment.
Visitors appreciate the well-appointed and clean rooms, although some mention that the overall room size is small and soundproofing is average. The signature scent in the air adds a touch of uniqueness and the hotel's decor and aesthetic are well-received, aligning with its four-star rating.
While some guests feel that the hotel is more akin to a three-star accommodation, the majority believe it lives up to its four-star designation with facilities deemed sufficient and in line with what is expected at this level. Despite a few remarks about the cost being somewhat high at £200 per night, many agree that the hotel offers a four-star experience with some even comparing it favorably against other four-star hotels.
Overall, Hotel Indigo York is considered a solid choice for those seeking a quality four-star experience in York with the added charm of a boutique setting.
Hotel Indigo York by IHG, stands out as a strong option for business travelers, offering a blend of professional services and a conducive working environment. Guests frequently commented on the very professional and friendly staff, contributing to a calm atmosphere that is ideal for business. The hotel is conveniently located, making it an excellent choice for both business and leisure purposes.
Many reviews highlighted the availability of good business services and noted features such as a business center, which can be particularly useful for those needing dedicated workspaces. The hotel’s air-conditioned rooms provide additional comfort for extended stays and work sessions.
A few reviews mentioned challenges, such as unreliable heating, noise issues and occasional WiFi connectivity problems. Despite these minor setbacks, the overall impression is positive with many guests expressing their willingness to recommend Hotel Indigo York for business travelers seeking a pleasant and well-equipped stay.
Hotel Indigo York, an IHG Hotel, offers several accessibility features that cater to guests with disabilities, ensuring a comfortable stay close to York’s vibrant city center. The hotel boasts easy access to all major attractions and is within walking distance to various central spots including the Shambles Market and other key sights.
The wheelchair-accessible bathrooms received positive feedback for their overall design and ease of use, making them highly suitable for guests with mobility issues. Accessible rooms are described as spacious and equipped with necessary accessories to facilitate a comfortable stay. Disabled parking spots are available, enhancing the convenience for those traveling by car.
However, accessibility in certain areas of the hotel presents some limitations. Some guests found the accessible twin rooms to be on the smaller side and noted a few issues such as room smells and dust. Step-free access is provided at the hotel entrance, but not all rooms are easily reachable without steps. The lift, while functional, is modest in size and the hallways can feel cramped, which might be a constraint for guests using mobility aids.
While the hotel scores high in terms of location and accessibility to the city's attractions, there are areas for improvement. For example, room doors and general design elements could benefit from upgrades to better meet the needs of disabled guests. Despite these minor drawbacks, the hotel’s strategic location and easy access to York’s offerings make it a convenient choice for travelers with disabilities seeking to explore the city.
Hotel Indigo York by IHG, stands out as a charming boutique property that consistently garners praise for its distinctive style and unique ambiance. Guests appreciate the quirky, non-clinical nature of the hotel, noting its cozy, boutique feel throughout. The rooms are frequently described as lovely, well-decorated and quiet with fantastic décor that combines modern and traditional elements seamlessly. Many reviewers highlight the hotel's stylish presentation with its chic, modern look, well-kept accommodations and quality details that elevate the overall experience.
The décor is often mentioned as one of the hotel's best features, characterized by a high standard of finish and a gorgeous aesthetic that makes guests feel right at home. The boutique style is not only seen in the rooms but permeates throughout the entire property, making each stay memorable.
While a few reviews suggest the hotel might feel more akin to a Travelodge with fancy wallpaper, the majority highlight its smart, independent hotel vibe. Sheltered parking space is an additional perk, providing convenience and ease for guests. Overall, Hotel Indigo York successfully delivers on the promise of a high-quality boutique hotel experience, making it a standout choice for those seeking stylish and comfortable accommodations in York.
Hotel Indigo York by IHG, presents an inviting atmosphere exuding a luxurious touch. The hotel is beautifully presented with guests repeatedly praising its striking and meticulously designed interior decor. From the moment one steps in, the gorgeous, classy and upmarket feel is undeniable, making it more than just a place to sleep. The luxury experience is reflected in the comfort of the bed linen, which is described as luxurious and the overall cleanliness and attentiveness of the housekeeping staff.
Many guests found the hotel to be a realm of comfort and luxury, where every need was meticulously taken care of. The unique and lovely interior decor, coupled with a romantically themed room and a luxurious shower, contributed to a memorable stay. The hotel, often referred to as an upmarket boutique, boasts an excellent room layout and a superb location, enhancing the overall experience.
However, the impression of luxury was not uniformly felt. Some guests noted that the room did not match their expectations of luxury and a few found the amenities lacking. Despite this, the majority felt that the hotel maintained a high standard, making it a perfect stay for those looking to indulge in a luxurious hotel experience.
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Location
The hotel is described as being situated on a quiet street, providing a peaceful retreat while still being close to the buzz of the city center. The convenient location is highlighted as perfect for sightseeing with most major attractions within easy walking distance. The area is also noted for having a range of great eateries and pubs right on the doorstep.
The hotel itself is modern, clean and well-maintained with decor that reflects local history. Friendly and helpful staff further enhance the guest experience. For those driving, the hotel offers good parking options which, along with its prime location, makes it an attractive choice for a stay in York. With everything from cultural landmarks to shopping streets just a stroll away, Hotel Indigo York is frequently described as having the perfect location for exploring this historic city.
Breakfast
Guests particularly enjoy items like the Full Yorkshire breakfast, which includes delectable black pudding and sausages, as well as other menu highlights such as avocado and poached eggs on toast. The quality of ingredients is often noted, contributing to an excellent overall dining experience. Additionally, the breakfast staff garners positive feedback for their friendliness and attentiveness, enhancing the meal experience.
Despite the occasional comment about the breakfast being pricey, most reviews suggest that the cost reflects the quality and selection available. Some guests have expressed concerns over the inclusion of breakfast in the room price, preferring a more inclusive deal. However, these minor critiques are overshadowed by the overwhelming sentiment that breakfast at Hotel Indigo York is a standout feature with many guests considering it a highlight of their stay.
Dinner
Guests have expressed a desire for a more diverse menu with additional options, as current offerings are deemed insufficient. The hotel’s restaurant service during the evening is often characterized as slow with guests reporting lengthy wait times for their meals and experiencing inadequate room service. On busy nights, the restaurant staff appears to struggle with maintaining timely service.
Despite the limitations of the dinner menu, the hotel's bar area is appreciated for its modern, relaxing ambiance. However, there is also feedback suggesting that the variety of both the drink and food options could be improved, especially with better bar service and knowledge of available wines.
Overall, while the hotel provides a comfortable stay with excellent room facilities and a pleasurable breakfast experience, its evening dining options and service levels could benefit from significant enhancements to meet the diverse needs of its guests. Nearby restaurants offer alternative dining options, which many guests ultimately choose to explore.
Rooms
Several reviews emphasized the cleanliness and tidy state of the rooms, as well as their warmth and comfort. Positive remarks were made about the large, well-equipped bathrooms, some featuring double sinks and walk-in showers. Guests also appreciated the spaciousness of certain room types with some highlighting great views and the overall ambiance.
However, there were a few drawbacks noted. Some rooms were reported to be smaller than expected, particularly for the price and others lacked sufficient natural light, making them dark. Noise issues were mentioned by a few guests, both from within the hotel and from outside due to its central location. A couple of reviews indicated that amenities and room service could be unpredictable at times with some items not being replenished regularly.
Overall, the rooms at Hotel Indigo York are considered excellent by most guests with a majority finding them clean, comfortable and stylish, providing a pleasant stay in a well-located hotel.
Beds
However, opinions on the firmness of the beds varied. Some guests found the beds a bit too firm or hard, while others felt they were too soft or even uncomfortable. Despite this, many guests still described the beds as "comfy" and “lovely,” appreciating the overall sleep quality they provided.
Pillows received mixed reviews as well. While some guests noted that they were too soft or lumpy, others found them to be comfortable, complementing the cozy beds.
In summary, while the beds at Hotel Indigo York are generally well-received for their comfort and spaciousness, individual preferences regarding firmness and pillow comfort do vary, leading to a range of experiences among guests.
Cleanliness
The property is beautifully presented and the spotless environment is complemented by helpful and friendly staff who contribute to a welcoming ambiance. Housekeeping generally does a commendable job, keeping rooms tidy and clean with consistent quality. Clean and comfy accommodations are a recurring theme in guest feedback, making it clear that high standards of hygiene are prioritized at this hotel.
Although the majority of guests are satisfied with the cleanliness, a few reviews point out instances where room cleaning could be more thorough, noting specific oversights like unclean floors or missed spots. However, these seem to be exceptions rather than the rule.
Overall, Hotel Indigo York leaves a strong positive impression with its immaculate rooms, pristine public spaces and a comfortable, fresh atmosphere, ensuring guests enjoy a pleasant and hygienic stay.
Staff
Wi-Fi
Parking
On a positive note, some reviews mention that parking arrangements can be efficient and nearby parking options are available. However, parking is often an additional expense, typically around £15 per night and this extra cost has caught some guests by surprise on their bills. The expense and the off-site nature of the parking have been cited as inconveniences.
In summary, while there are parking options close to the hotel, the limited availability, additional charges and the distance can make the process a bit cumbersome. Future guests might want to plan accordingly and be prepared for these factors.
Nightlife
The location is frequently praised for being central and convenient, allowing easy access to York's nightlife and shopping areas. Visitors have commented on the abundance of dining and drinking establishments nearby, emphasizing the convenience of having excellent restaurants and bars just steps from the hotel. Despite some occasional noise and parking difficulties, the generally favorable reviews highlight the area's bustling yet charming atmosphere, making it an excellent choice for those looking to enjoy both the culinary and social aspects of York.
4 Star
Visitors appreciate the well-appointed and clean rooms, although some mention that the overall room size is small and soundproofing is average. The signature scent in the air adds a touch of uniqueness and the hotel's decor and aesthetic are well-received, aligning with its four-star rating.
While some guests feel that the hotel is more akin to a three-star accommodation, the majority believe it lives up to its four-star designation with facilities deemed sufficient and in line with what is expected at this level. Despite a few remarks about the cost being somewhat high at £200 per night, many agree that the hotel offers a four-star experience with some even comparing it favorably against other four-star hotels.
Overall, Hotel Indigo York is considered a solid choice for those seeking a quality four-star experience in York with the added charm of a boutique setting.
Business
Many reviews highlighted the availability of good business services and noted features such as a business center, which can be particularly useful for those needing dedicated workspaces. The hotel’s air-conditioned rooms provide additional comfort for extended stays and work sessions.
A few reviews mentioned challenges, such as unreliable heating, noise issues and occasional WiFi connectivity problems. Despite these minor setbacks, the overall impression is positive with many guests expressing their willingness to recommend Hotel Indigo York for business travelers seeking a pleasant and well-equipped stay.
Accessible
The wheelchair-accessible bathrooms received positive feedback for their overall design and ease of use, making them highly suitable for guests with mobility issues. Accessible rooms are described as spacious and equipped with necessary accessories to facilitate a comfortable stay. Disabled parking spots are available, enhancing the convenience for those traveling by car.
However, accessibility in certain areas of the hotel presents some limitations. Some guests found the accessible twin rooms to be on the smaller side and noted a few issues such as room smells and dust. Step-free access is provided at the hotel entrance, but not all rooms are easily reachable without steps. The lift, while functional, is modest in size and the hallways can feel cramped, which might be a constraint for guests using mobility aids.
While the hotel scores high in terms of location and accessibility to the city's attractions, there are areas for improvement. For example, room doors and general design elements could benefit from upgrades to better meet the needs of disabled guests. Despite these minor drawbacks, the hotel’s strategic location and easy access to York’s offerings make it a convenient choice for travelers with disabilities seeking to explore the city.
Boutique-Style
The décor is often mentioned as one of the hotel's best features, characterized by a high standard of finish and a gorgeous aesthetic that makes guests feel right at home. The boutique style is not only seen in the rooms but permeates throughout the entire property, making each stay memorable.
While a few reviews suggest the hotel might feel more akin to a Travelodge with fancy wallpaper, the majority highlight its smart, independent hotel vibe. Sheltered parking space is an additional perk, providing convenience and ease for guests. Overall, Hotel Indigo York successfully delivers on the promise of a high-quality boutique hotel experience, making it a standout choice for those seeking stylish and comfortable accommodations in York.
Luxury
Many guests found the hotel to be a realm of comfort and luxury, where every need was meticulously taken care of. The unique and lovely interior decor, coupled with a romantically themed room and a luxurious shower, contributed to a memorable stay. The hotel, often referred to as an upmarket boutique, boasts an excellent room layout and a superb location, enhancing the overall experience.
However, the impression of luxury was not uniformly felt. Some guests noted that the room did not match their expectations of luxury and a few found the amenities lacking. Despite this, the majority felt that the hotel maintained a high standard, making it a perfect stay for those looking to indulge in a luxurious hotel experience.
No, Hotel Indigo York by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo York by IHG.
No, Hotel Indigo York by IHG doesn't allow dogs.
Yes, parking facilities are available at Hotel Indigo York by IHG.
No, Hotel Indigo York by IHG doesn't have a gym.
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