ホテルアイエス
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Summary of reviewsHotel AIS enjoys a prime location, favored for its proximity to JR Ishikawa-cho Station, making transportation exceptionally convenient. Guests cherish the short walk to Yokohama's bustling Chinatown and nearby attractions such as Motomachi, Yamashita Park and the Red Brick Warehouse. This central spot also provides easy access to various amenities including convenience stores and restaurants, making it a strategic base for exploring Yokohama.
The spacious rooms at Hotel AIS tend to exceed expectations, offering good value for their size and comfort. Guests enjoy the double beds and the plethora of amenities like bath essentials, refrigerators and free internet. However, despite the overall comfort, the hotel shows signs of aging with some dated decor and occasional maintenance issues such as poor drainage and dim lighting. Cleanliness in some rooms could improve with reports of dust, residual cigarette smells and occasional mustiness.
Staff interactions are varied with many guests praising the courteous and helpful behavior of front desk personnel. However, some reviews note unfriendly and condescending attitudes, particularly from certain staff members, indicating a need for consistent improvement in customer service.
Free WiFi is available, but its reliability is inconsistent. While some guests find it fast and efficient, others experience weak signals and frequent disconnections. The free parking is a bonus, though the lot is small and narrow, making it challenging for larger vehicles.
The beds are generally comfortable and spacious, contributing positively to the overall stay. However, some guests report issues with mattress conditions and occasional unpleasant smells from pillows.
Hotel AIS is also recognized as an old love hotel, which reflects in its design and amenities. While it caters effectively to basic lodging needs, the quirks associated with its original purpose, such as the lack of room locks and delayed hot water, might surprise some guests.
In conclusion, Hotel AIS is an economically viable option with its excellent location and spacious rooms, suitable for travelers who prioritize convenience and proximity to local attractions. Yet, improvements in cleanliness, maintenance and customer service could enhance the overall guest experience.
Categories
The spacious rooms at Hotel AIS tend to exceed expectations, offering good value for their size and comfort. Guests enjoy the double beds and the plethora of amenities like bath essentials, refrigerators and free internet. However, despite the overall comfort, the hotel shows signs of aging with some dated decor and occasional maintenance issues such as poor drainage and dim lighting. Cleanliness in some rooms could improve with reports of dust, residual cigarette smells and occasional mustiness.
Staff interactions are varied with many guests praising the courteous and helpful behavior of front desk personnel. However, some reviews note unfriendly and condescending attitudes, particularly from certain staff members, indicating a need for consistent improvement in customer service.
Free WiFi is available, but its reliability is inconsistent. While some guests find it fast and efficient, others experience weak signals and frequent disconnections. The free parking is a bonus, though the lot is small and narrow, making it challenging for larger vehicles.
The beds are generally comfortable and spacious, contributing positively to the overall stay. However, some guests report issues with mattress conditions and occasional unpleasant smells from pillows.
Hotel AIS is also recognized as an old love hotel, which reflects in its design and amenities. While it caters effectively to basic lodging needs, the quirks associated with its original purpose, such as the lack of room locks and delayed hot water, might surprise some guests.
In conclusion, Hotel AIS is an economically viable option with its excellent location and spacious rooms, suitable for travelers who prioritize convenience and proximity to local attractions. Yet, improvements in cleanliness, maintenance and customer service could enhance the overall guest experience.
Hotel for Adults Only
This hotel is recognized as a love hotel, offering amenities and room designs tailored for short stays.
Hotel with Parking
Cheap Hotel
Small Hotel
Guest Reviews
Hotel AIS boasts an excellent location that is frequently praised for its proximity to key points of interest. The hotel is just a short 3-5 minute walk from JR Ishikawa-cho Station, making it extremely convenient for those relying on public transport. Guests also appreciate the hotel's closeness to Yokohama's vibrant Chinatown with many highlighting that it's within easy walking distance. Beyond Chinatown, the hotel is near other attractions such as Motomachi, Yamashita Park, the stadium and the Red Brick Warehouse, adding to its appeal for tourists.
The area surrounding the hotel features a variety of amenities, including convenience stores, supermarkets and a range of dining options like a popular okonomiyaki restaurant. For those staying longer, the location provides easy access to necessary facilities and services. Guests note that despite its central and bustling location, the hotel offers good value for money and spacious accommodations relative to the price. Overall, the high marks for location stem from its strategic position near transportation hubs, shopping areas and local attractions, making it a convenient base for exploring Yokohama.
Hotel AiEs offers incredibly spacious rooms, often exceeding expectations for the price, complete with well-sized bathrooms. Guests appreciate the comfort of double beds and the abundance of amenities, from bath towels and pajamas to shampoos and beauty lotions. The rooms are well-equipped with necessities like refrigerators, televisions, kettles, hairdryers and free internet. Despite the large size and comfort, the hotel shows signs of age with some rooms having old decor, musty smells and occasional issues such as poor drainage, loose door frames and dim or broken lighting. The cleanliness of the rooms varies with some areas showing dust, stains and rust. While mostly clean and well-maintained, certain rooms have lingering cigarette smells. Overall, the hotel provides good cost performance with its spacious and well-furnished rooms, but some maintenance issues need addressing to improve the guest experience.
The beds at 'ホテルアイエス' have received various comments from guests with a notable emphasis on their size and comfort. Many guests appreciated the spaciousness and largeness of the beds, describing them as comfortable and ideal for a restful night's sleep. However, there are also remarks pointing out issues with some mattresses, such as sagging, dents and overall wear and tear, which detracted from the sleeping experience for a few visitors. There were also isolated complaints about the smell of pillows and moisture on the beds. Overall, while the beds are generally comfortable and large, there are occasional maintenance issues that need addressing.
ホテルアイエス (Hotel IS) has mixed reviews regarding its cleanliness. Some guests appreciated the spacious, clean bathrooms and noted the satisfactory assistance provided. However, the majority of reviews highlight several areas of concern. There are consistent mentions of cigarette smoke permeating the hallways and rooms, which detracts from the overall atmosphere. Many guests pointed out visible dirt on various surfaces, including the floors, walls and furniture. Specific issues such as mold in the corners, sticky floors and improperly cleaned areas behind furniture were frequently noted.
The quality of cleaning service often seems below standard with recurring mentions of a musty odor, dust accumulation and spots that have not been properly maintained. Guests also reported problems with the drainage system, delayed hot water, broken appliances like hair dryers and air conditioning units that emitted a strong, dusty smell. The sheets appeared slightly yellow rather than pure white and certain ceiling areas were notably damaged.
While the hotel is priced reasonably and offers a quieter experience with wider beds compared to business hotels, the lack of thorough cleaning and maintenance significantly impacted the comfort and livability of the rooms. As such, potential visitors seeking a pristine environment may need to consider these factors when planning their stay.
The guest reviews for ホテルアイエス present a mixed but nuanced picture of the hotel's staff. On the positive side, many visitors appreciated the friendly and kind demeanor of several staff members, particularly noting the polite and helpful nature of the front desk team. Some guests mentioned specific instances where staff went out of their way to assist, even during late hours, which was highly appreciated. The natural kindness of certain female front desk staff was also highlighted.
However, these positive experiences are counterbalanced by numerous complaints about the attitude and behavior of other staff members. Several guests reported unfriendly and condescending responses, particularly from female staff and the elderly clerk. There were mentions of cold and pushy customer service with some guests specifically pointing out that the overall handling at the front desk was poor. The hotel owner also received criticism for having a bad attitude.
Overall, while the hotel has some staff who are praised for their kindness and helpfulness, significant improvements in customer service and front desk interactions are needed to address the consistent feedback about unfriendly and unprofessional conduct.
Hotel Ai ES provides complimentary WiFi to its guests, an essential feature for most modern travelers. However, feedback on the WiFi quality is mixed. Some guests have noted that the WiFi is super fast and they didn't experience any issues with the speed, making it easy to stay connected during their stay. Despite these positive reviews, a significant number of guests reported issues with the WiFi's reliability and speed. Weak signals, frequent disconnections and outdated equipment are commonly mentioned problems, making the free WiFi almost unusable for many. While the convenience of having WiFi available in all rooms is appreciated, the inconsistent performance can be a considerable frustration for those relying on a stable internet connection.
The hotel offers free parking, which is a significant advantage for guests. However, several reviews highlighted that the parking lot is relatively small and narrow, making it challenging for some larger vehicles to park. For those with cars that have a high ride height, it's important to note that they cannot park inside the hotel premises. Despite its size, many found the parking convenient, as it allows easy access to explore nearby attractions like Chinatown. Reservations may be necessary due to the limited number of spaces, but the prepared parking slots and the attentive staff contribute to a generally positive experience.
'ホテルアイエス' is primarily recognized as a love hotel and is situated in an area known for such establishments. Despite some confusion or surprises upon arrival, the hotel retains various features commonly associated with love hotels. This includes the availability of certain amenities and room designs tailored for short stays.
The hotel’s age and its identity as an old love hotel are evident in both its appearance and the amenities it offers. While the building and its facilities have largely maintained the love hotel vibe, there are elements that cater more broadly to regular lodging needs, though the transformation seems incomplete. Issues such as the inability to lock the door from the outside and the lack of curtains in the bathrooms were noted with some guests experiencing long waits for hot water.
Although it is midst other love hotels and has the characteristic look of one, it can still serve the basic purpose of accommodation. However, those booking should be prepared for the distinctive quirks inherent to its original design and legacy as a love hotel.
Location Show Map
Location
The area surrounding the hotel features a variety of amenities, including convenience stores, supermarkets and a range of dining options like a popular okonomiyaki restaurant. For those staying longer, the location provides easy access to necessary facilities and services. Guests note that despite its central and bustling location, the hotel offers good value for money and spacious accommodations relative to the price. Overall, the high marks for location stem from its strategic position near transportation hubs, shopping areas and local attractions, making it a convenient base for exploring Yokohama.
Rooms
Beds
Cleanliness
The quality of cleaning service often seems below standard with recurring mentions of a musty odor, dust accumulation and spots that have not been properly maintained. Guests also reported problems with the drainage system, delayed hot water, broken appliances like hair dryers and air conditioning units that emitted a strong, dusty smell. The sheets appeared slightly yellow rather than pure white and certain ceiling areas were notably damaged.
While the hotel is priced reasonably and offers a quieter experience with wider beds compared to business hotels, the lack of thorough cleaning and maintenance significantly impacted the comfort and livability of the rooms. As such, potential visitors seeking a pristine environment may need to consider these factors when planning their stay.
Staff
However, these positive experiences are counterbalanced by numerous complaints about the attitude and behavior of other staff members. Several guests reported unfriendly and condescending responses, particularly from female staff and the elderly clerk. There were mentions of cold and pushy customer service with some guests specifically pointing out that the overall handling at the front desk was poor. The hotel owner also received criticism for having a bad attitude.
Overall, while the hotel has some staff who are praised for their kindness and helpfulness, significant improvements in customer service and front desk interactions are needed to address the consistent feedback about unfriendly and unprofessional conduct.
Wi-Fi
Parking
Adult Only
The hotel’s age and its identity as an old love hotel are evident in both its appearance and the amenities it offers. While the building and its facilities have largely maintained the love hotel vibe, there are elements that cater more broadly to regular lodging needs, though the transformation seems incomplete. Issues such as the inability to lock the door from the outside and the lack of curtains in the bathrooms were noted with some guests experiencing long waits for hot water.
Although it is midst other love hotels and has the characteristic look of one, it can still serve the basic purpose of accommodation. However, those booking should be prepared for the distinctive quirks inherent to its original design and legacy as a love hotel.
No, ホテルアイエス doesn't have any pool.
No, a spa isn't available at ホテルアイエス.
No, ホテルアイエス doesn't allow dogs.
Yes, parking facilities are available at ホテルアイエス.
No, ホテルアイエス doesn't have a gym.
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