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Summary of reviewsRichmond Hotel Yokohama Ekimae consistently receives high praise from guests for its exceptional location, cleanliness and service. Located just a few minutes' walk from Yokohama Station, it offers easy access to transportation, dining options and various amenities, making it ideal for both business and leisure travelers. Guests appreciate the vibrant yet quiet surroundings due to effective soundproofing.
The hotel’s breakfast at Royal Host is generally satisfying, offering a pleasant dining atmosphere with a drink bar included. However, some guests found the cost a bit high and desired more variety in Japanese options over multiple days.
Rooms at the hotel are noted for their spaciousness, modern design and cleanliness. They feature separate bath, toilet and washroom areas, which enhance convenience. Guests find the beds comfortable, ensuring a good night's sleep, although there were minor mentions of beds being hard for some.
Cleanliness is a significant highlight with both rooms and common areas consistently praised for their hygienic conditions. The friendly, accommodating staff contribute positively to the guest experience with many guests noting their politeness, professionalism and helpfulness. Despite some critiques regarding response times, the overall sentiment remains positive.
The hotel also caters well to families with spacious rooms accommodating larger groups and thoughtful amenities for children. The convenient location facilitates easy exploration of Yokohama, adding to the family-friendly appeal.
Business travelers find the hotel suitable due to its strategic location and well-prepared rooms. The quiet, clean environment and modern amenities create a conducive working space, although some noted minor issues like dim desk lighting.
For guests with disabilities, the hotel offers accessible entrances, barrier-free facilities and guest-exclusive elevators, ensuring a comfortable and secure stay. Despite some concerns about elevator wait times, the overall accessibility features and prime location are well-received.
In summary, Richmond Hotel Yokohama Ekimae stands out for its excellent location, clean and spacious rooms and friendly staff, making it a favorable choice for a wide range of travelers seeking comfort and convenience in Yokohama. Show more
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Categories
Business Hotel
This hotel offers practical amenities suitable for business travelers. It is located in Kanagawa-ku, providing easy access to business districts.
3-Star Hotel
Located near Yokohama Station, this hotel offers easy access to transportation and nearby attractions. It is known for its clean rooms and efficient service, making it a dependable option for visitors.
Family Friendly Hotel
Accessible Hotel
Room Types
Superior Double Room - 2 adults - Non-Smoking The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The double room features an electric kettle, a carpeted floor, pajamas, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior Twin Room (Maximum 2 People) - 2 adults - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 2 beds.
Family Twin Room - 3 adults - Non-SmokingThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 2 beds.
Comfort Double Room (Maximum 2 People) - 2 Adults - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 1 bed.
Comfort Single Room (Maximum 2 People) - 1 Adult - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior Double Room - 1 adult - Non-SmokingThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The double room provides an electric kettle, a carpeted floor, pajamas, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Superior Double Room - 3 adults - Non-SmokingThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Superior Twin Room (Maximum 2 People) - 1 adult - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV with satellite channels. The unit has 2 beds.
Superior Twin Room (Maximum 3 People) - 3 adults - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 3 beds.
Twin Room - 2 adults - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 2 beds.
Twin Room - 1 adult - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 1 bed.
Standard Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Comfort Single Room (Maximum 3 People) - 1 Adult - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Comfort Double Room (Maximum 3 People) - 2 Adults - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior Twin Room (Maximum 3 People) - 1 adult - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Superior Twin Room (Maximum 3 People) - 2 adults - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 2 beds.
Comfort Double Room (Maximum 3 People) - 3 Adults - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Richmond Hotel Yokohama Ekimae is celebrated for its prime and highly convenient location. Guests frequently commend its proximity to Yokohama Station, typically just a few minutes' walk away, making it an ideal place for both business and leisure travelers. The hotel is surrounded by a vibrant array of dining options, ranging from restaurants and bars to convenience stores and supermarkets, ensuring guests have easy access to their daily needs and entertainment. The adjacent areas are lively yet surprisingly quiet with soundproofing that muffles the noise of the bustling train station nearby. Complementing its strategic location are clean, well-maintained facilities including spacious baths, high water pressure showers and plush bedding. Overall, the convenience of transportation and access to amenities make it a top choice for visitors looking for comfort and accessibility in Yokohama.
Breakfast
Located conveniently below the Richmond Hotel Yokohama Ekimae, breakfast at Royal Host offers a mixed experience for guests. Many found the breakfast to be delicious and satisfying with the quality and variety being deemed acceptable. The spacious and pleasant atmosphere of Royal Host received praise and some guests appreciated the inclusion of a drink bar with their meals. However, others noted a lack of variety, particularly in Japanese options, which led to a repetitive experience over multiple days. Despite a few criticisms, the breakfast generally provided a good start to the day, though some considered the cost of 2,000 yen to be on the higher side.
Rooms
Richmond Hotel Yokohama Ekimae offers a delightful stay with spacious rooms, especially by Japanese city standards. Many guests appreciate the cleanliness and modern design of the rooms, finding them comfortable and well-maintained. The layout is often praised with separate areas for the bath, toilet and washroom, which enhances convenience and comfort. The beds are frequently highlighted for their size and comfort, ensuring a good night's sleep.
The hotel provides adequate amenities, including essentials like hairdryers and large TVs, although some guests noted the lack of hooks for hanging bath towels and the occasional absence of a clothes rack in the bathroom. Rooms are often described as having plenty of natural light and excellent soundproofing, contributing to a cozy atmosphere.
The spaciousness of the rooms allows for easy accommodation of multiple guests with configurations that comfortably fit three people or even a family of five. Despite a few mentions of rooms being on the smaller side, the general consensus remains positive about the size and layout, underscoring the flexibility and functionality of the space.
Guests also value the proximity to Yokohama Station and the variety of dining options available nearby. The hotel's commitment to cleanliness and the friendly, accommodating staff greatly enhance the overall experience with several guests noting the ease and comfort of their stay.
In summary, Richmond Hotel Yokohama Ekimae stands out for its spacious, clean and well-appointed rooms, modern amenities and convenient location, making it a favorable choice for travelers looking for comfort and ease in Yokohama.
Beds
The beds at Richmond Hotel Yokohama Ekimae generally receive positive remarks for their comfort and size. Many guests found the beds to be very comfortable and spacious, which contributed to a relaxing stay. The combination of double and single beds in the rooms allowed for varied sleeping arrangements and individual beds for three people were noted as a plus. Some reviews mentioned that the pillows were comfortable and the facilities around the bed were convenient and clean. However, there were a few comments highlighting that the beds could be hard for some and the extra bed, in particular, was smaller and harder to sleep on. While most guests found the bed size adequate, a few remarked that it could be a bit small for two people and not suitable for tighter sleeping arrangements, especially for families with children.
Cleanliness
Richmond Hotel Yokohama Ekimae stands out for its exceptional cleanliness, often described as clean, modern and hygienic. The hotel receives high marks for its separate bath and toilet facilities, contributing to a very clean and comfortable experience for guests. The rooms are consistently noted for their cleanliness, being free of odors and having a tidy, well-maintained appearance. Guests appreciate the modern design, spacious bathrooms and the practical amenities provided.
Common areas like elevators and hallways are also praised for their upkeep, reflecting the overall attention to cleanliness across the hotel. The newness of the building and facilities enhances the sense of cleanliness and order. The proximity to the station combined with the cleanliness makes it an attractive option for travelers. Despite some minor oversights in housekeeping, such as occasional missed trash or dust, the prevailing sentiment is positive. The hotel's friendly staff further contributes to a pleasant, clean and comfortable stay, underlining a reassuring sense of hygiene throughout the entire property.
Staff
Richmond Hotel Yokohama Ekimae is frequently praised for its friendly and helpful staff, making guests feel welcomed from the moment they enter the reception area. Many reviewers describe the staff as polite, professional and efficient with a high level of attentiveness that goes a long way in ensuring a pleasant stay. Guests appreciate the assistance offered, even when arriving earlier than expected or needing to store luggage before check-in and after check-out.
A significant number of reviews highlight the excellent English-speaking abilities of the staff, which adds an extra layer of comfort for international visitors. The kindness and responsiveness of the front desk staff receive positive remarks with many noting their capability in providing detailed and attentive service.
However, a few reviews point out inconsistencies. Some guests feel the staff’s response times can be improved and that their communication lacked a personal touch. A minor portion of feedback indicates that service at the counter and front desk didn't always meet expectations, sometimes feeling only average and a few reviewers noted a need for better training in language skills.
Overall, the courteous and supportive nature of the staff at Richmond Hotel Yokohama Ekimae stands out, contributing significantly to the hotel's reputation as a comfortable and guest-friendly destination. The occasional critiques suggest areas for improvement but do not overshadow the general positive sentiment towards the staff's service quality.
Family
Richmond Hotel Yokohama Ekimae caters well to families, evident from numerous positive guest experiences. The accommodation's design is family-friendly, notably with spacious rooms perfect for groups, including a large family room that can accommodate five people. The separation of the bath and toilet facilities reassures parents and adds convenience, especially valuable when traveling with children.
Guests traveling with children appreciate the thoughtful amenities like children's toothbrushes and nightwear and even a card key featuring an installed mobile phone charger convenient for the younger ones. The hotel's location is also praised for being good and convenient, facilitating easy travel around the city.
Staff are mentioned as kind and responsive, aiding in a pleasant stay experience. Families with elementary school students, in particular, find the facilities suitable. However, some reviews express concerns about safety and the overall family-friendliness of the hotel. Despite these mixed points, the hotel's efforts in providing family-oriented services and amenities stand out positively.
Business
Richmond Hotel Yokohama Ekimae proves to be an excellent choice for business travelers, thanks to its convenient and strategic location. This classic business hotel offers spacious rooms that are notably larger than those typically found in Japan. The rooms are clean, quiet and boast well-prepared amenities, providing a comfortable working environment. Guests particularly appreciate the separate bathroom and the possibility of room upgrades to even more spacious accommodations.
While some guests faced a few business constraints and noted issues such as dim desk lighting, the overall experience was positive. The staff's response is commendable, contributing to a satisfying stay. However, it's worth noting that the surrounding environment of the hotel has been described as less than ideal by some visitors. Despite this, the Richmond Hotel Yokohama Ekimae delivers a high-quality experience for business travelers.
Accessible
Richmond Hotel Yokohama Ekimae offers a highly accessible stay for guests with disabilities. The elevators, reserved exclusively for guest use, extend the convenience and security for those who require it. With an accessible entrance and well-equipped, barrier-free facilities in the rooms, the hotel ensures a comfortable stay for everyone. Its central location, close to a subway station, makes it easy to navigate the city and access various forms of transport. The proximity to the station simplifies travel, offering convenience for exploring Yokohama. However, some guests noted concerns about the waiting time for the elevators, given their limited number compared to the number of rooms. Overall, the hotel's disability-friendly features and prime location make it a suitable choice for travelers with accessibility needs.
No, Richmond Hotel Yokohama Ekimae doesn't have any pool.
No, a spa isn't available at Richmond Hotel Yokohama Ekimae.
No, Richmond Hotel Yokohama Ekimae doesn't allow dogs.
No, parking facilities aren't available at Richmond Hotel Yokohama Ekimae.
No, Richmond Hotel Yokohama Ekimae doesn't have a gym.