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Summary of reviewsLagunasuite Shinyokohama is highly praised by guests for its convenient location near Shin-Yokohama Station, making travel efficient and hassle-free. The area is lively with an abundance of shops, restaurants, and local attractions such as the Ramen Museum, Yokohama Arena, and Nissan Stadium. Despite being centrally located, it offers a peaceful environment for a retreat. The hotel rooms are noted for their spaciousness, cleanliness, and relaxing atmosphere, with thoughtful amenities like snow skin essence lotion and SALONIA hair dryers contributing to a luxurious stay. The beds provide comfort and ample space for a restful night's sleep.
The hotel's emphasis on cleanliness is evident throughout its stylish interiors, creating a calming ambiance for guests to unwind. Hospitable staff further enhance the experience with their professionalism, friendliness, and readiness to assist international travelers effectively. Breakfast experiences have mixed reviews; however, the flavorful Shumai bento from Kiyoken receives positive mentions, while others look for more variety and lighter options.
The parking facilities provide convenience despite some height restrictions and occasional technical issues. While certain amenities show signs of aging, the hotel maintains its facilities with quality service, reflecting a typical yet comfortable business hotel experience. Despite minor drawbacks, guests find value in Lagunasuite Shinyokohama, appreciating its cost-effective nature, excellent location, and overall accommodation, making it a reliable choice for travelers in Yokohama. Show more
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Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Room Types
Deluxe Twin Room - SmokingOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit offers 2 beds.
Double Room with Small Double Bed - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit has 1 bed.
Double Room with Small Double Bed - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit has 1 bed.
Standard Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit has 2 beds.
Standard Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit has 2 beds.
Standard Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit offers 1 bed.
Standard Double Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit has 1 bed.
Superior Double Room - Non-SmokingOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit offers 1 bed.
Superior Double Room - SmokingProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit offers 1 bed.
Superior Twin Room - SmokingOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, pajamas as well as city views. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Lagunasuite Shinyokohama enjoys high praise for its remarkably convenient location, with its close proximity to Shin-Yokohama Station being a standout feature. Guests appreciate the ease of access to transport links, making travel both efficient and hassle-free. The area surrounding the hotel is bustling with a variety of shops, convenience stores, and restaurants, ensuring that visitors have ample options for dining and shopping. The famous Ramen Museum, Yokohama Arena, and Nissan Stadium are also nearby, enriching the local attractions for guests to explore. Despite being centrally located, the hotel's environment is described as relatively quiet, offering a peaceful retreat just minutes from the station. Clean and comfortable accommodations further enhance the guest experience, contributing to a pleasantly convenient stay in a vibrant part of Yokohama. Whether for business or leisure, this location offers excellent value for those looking to explore the city and enjoy its offerings with ease.
Breakfast
At Lagunasuite Shinyokohama, breakfast has garnered varied responses from guests. Many appreciate the flavorful Shumai bento, particularly the ones from Kiyoken, which are frequently highlighted as delicious. This bento-style breakfast resonates well with guests who enjoy a hearty meal, though some find it overly filling and express a desire for variety, including lighter options like sandwiches or a buffet. While the self-service Japanese breakfast option receives praise, the convenience of a warm breakfast is preferred by others. Some reviews note that the breakfast, served in a separate building with a pleasant atmosphere, lacks a standout dish to justify its price. Service at breakfast is generally positive, although there's a call for more attentive service. Overall, the breakfast experience is mixed, with notable satisfaction among shumai enthusiasts contrasted by those yearning for more diverse and warm options.
Rooms
Lagunasuite Shinyokohama garners positive attention for its spacious, clean, and beautifully designed rooms, often described as relaxing and cozy. Guests appreciate the calming color scheme and atmosphere, which contribute to a sense of comfort and tranquility. The beds are noted for their size and comfort, providing a restful experience. The rooms are well-equipped with amenities that exceed expectations, including thoughtful extras like snow skin essence lotion and a SALONIA hair dryer, appealing especially to female guests on the specialized ladies’ floor.
The cleanliness of the rooms is a standout feature, frequently described as one of the cleanest experiences among business hotels, adding to the overall comfort of the stay. While some guests find the shower facilities somewhat dated and the bathroom compact, the hotel compensates with its exceptional cleanliness and hospitality. Staff responsiveness is commendable, with guests appreciating the ability to switch room types and the swift accommodations for specific needs, such as concerns about noise.
The atmosphere throughout the facility is welcoming and serene, contributing to a hideaway feeling that promotes relaxation. Despite minor issues like dim lighting and overly warm temperatures at times, the overall experience is satisfying, leaving travelers eager for a return visit. The combination of well-maintained rooms and amenities makes Lagunasuite Shinyokohama an attractive choice for anyone looking for a comfortable stay in the Tokyo area.
Beds
The beds at Lagunasuite Shinyokohama receive consistently high praise from guests for their comfort and spaciousness. Visitors frequently note the luxurious cushioning of both the bed and pillows, contributing to an excellent sleeping experience. The mattresses stand out for their size and comfort, providing ample space for individuals or couples to rest without feeling cramped. Cleanliness also accompanies the comfort, with guests appreciating the pristine condition of the bedding and towels. Overall, Lagunasuite Shinyokohama ensures a restful night, although some guests have noted that noise from neighboring rooms can occasionally be heard.
Cleanliness
Lagunasuite Shinyokohama impresses guests with its commendable cleanliness and modern atmosphere, consistently providing a comfortable stay. Visitors often praise the hotel's stylish interiors and meticulously maintained rooms, noting that the facility is new, spacious, and exudes a calming ambiance. The emphasis on cleanliness is palpable throughout the hotel, from the entrance to individual guest rooms, allowing guests to unwind without distractions. Many find the rooms well-prepared, with fresh aromas adding to the pleasant atmosphere. The staff is also commended for their hospitable service, contributing to a smooth and enjoyable experience.
Despite the overall clean and well-kept environment, some guests have pointed out minor issues, such as occasional dust or stains, and noted that certain amenities, like the bathroom facilities, could use an update. Nevertheless, these observations seem to have only a marginal impact on guest satisfaction, as the overall experience remains satisfying and enjoyable for most visitors.
Lagunasuite Shinyokohama proves to be a nice choice for guests seeking a serene and clean stay with excellent value for a city known for compact accommodations. The hotel's dedication to maintaining its facilities and providing courteous service underscores its reputation as a reliable option for travelers in Yokohama.
Staff
Lagunasuite Shinyokohama is highly praised for its outstanding staff, whose friendly demeanor and excellent customer service consistently enhance guests' experiences. Many travelers consistently commend the team for being polite and attentive, which has a positive impact on their overall impression of the hotel. From the moment of check-in through to departure, the reception staff are noted for their professionalism, cheerful smiles, and readiness to help.
Guests appreciate the courteous and accommodating nature of the employees, who provide exceptional assistance, including guidance and directions. Moreover, the ability of staff to communicate effectively in English is an added convenience for international travelers. Instances of personalized touches, such as thoughtful messages and attentive services during meals, further demonstrate the staff's commitment to guest satisfaction.
While the team is recognized for their prompt and helpful responses, it is worth noting that a single incident involving an unpleasant interaction with a male staff member was mentioned, highlighting the importance of maintaining consistent service standards. Overall, Lagunasuite Shinyokohama’s staff are a significant asset to the hotel, contributing positively to its welcoming atmosphere.
Parking
Lagunasuite Shinyokohama offers a parking lot, adding convenience to its guests, especially given its proximity to popular attractions like the nearby ramen museum and a variety of restaurants and convenience stores. Those traveling for security reasons might appreciate this feature. However, guests have faced limitations due to height restrictions in the parking facility, which might affect those with larger vehicles. Although some found the parking fees to be on the expensive side, others considered the pricing to be reasonable. It's worth noting that the multi-story parking option was occasionally unavailable due to technical issues, and communication regarding suitable vehicle sizes could be improved to avoid potential disappointment.
3 Star
Lagunasuite Shinyokohama offers a prime location, conveniently situated near Shin Yokohama JR station, making it an ideal choice for travelers prioritizing accessibility. Many guests appreciate its cost-effective nature, highlighting good cost performance, which makes it a recommended option for budget-conscious travelers. The hotel presents a slightly old impression, but this is balanced out by its practicality as a typical business hotel. The facilities, while reflecting the standard of a three-star establishment, are adequate for a comfortable stay. However, some guests felt that the room quality did not always justify the regular price, suggesting that it is a better deal when available at discounted rates. The centrally managed air conditioning was mentioned, which may not suit everyone's preference for climate control. Overall, this hotel is suitable for those seeking value and convenience in their accommodation choice.
No, Lagunasuite Shinyokohama doesn't have any pool.
No, a spa isn't available at Lagunasuite Shinyokohama.
No, Lagunasuite Shinyokohama doesn't allow dogs.
Yes, parking facilities are available at Lagunasuite Shinyokohama.