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Summary of reviewsNairi Hotel Yerevan, located in the picturesque Nork area, offers breathtaking panoramic views of Yerevan and Mount Ararat, making it a tranquil and serene retreat away from the city's hustle. Despite being approximately 10 to 15 minutes by taxi from the city center and accessible within 25 to 30 minutes on foot, the uphill climb may be a consideration for some. Nevertheless, guests appreciate the hotel's peaceful setting, scenic vistas and convenience to nearby shops, cafes and supermarkets.
Breakfast at the hotel receives mixed reactions with many guests praising its variety, freshness and deliciousness. The inclusion of hearty dishes like eggs, cheese and local specialties makes it a good value for the price. However, some guests note a lack of variety, issues with cold food and limited coffee options. While the breakfast service can be satisfying for some, others find inconsistencies that detract from the experience.
Dining options for dinner are limited as the hotel lacks a dedicated restaurant. Guests often enjoy drinks at the welcoming downstairs bar but may need to order food with wait times of up to an hour. Despite these limitations, the food quality, especially traditional Armenian cakes, is well-received. Additionally, the staff's helpful advice on local eateries compensates somewhat for the lack of an in-house dining venue.
The rooms at Nairi Hotel Yerevan come with a range of experiences. Positives include spaciousness, stunning views from higher floors and the comfort of deluxe rooms. Many rooms are clean with comfortable beds and functional heating systems. However, issues such as worn-out carpets, malfunctioning amenities, poor sound insulation and inconsistent cleaning services indicate a need for renovation and better maintenance.
Cleanliness receives mixed reviews. While many guests are impressed with the regular cleaning services and tidy rooms, significant issues like dirty carpets, moldy grouts and unpleasant odors have been reported. The cleanliness of the bathrooms, in particular, often falls short of expectations.
The staff generally strive to provide a positive experience, being kind, friendly and accommodating. Many guests praise the attentiveness and professional demeanor of the personnel, especially the reception and room service teams. However, there are instances of unprofessional behavior, rudeness and poor English language skills that detract from the overall experience.
Wi-Fi connectivity varies significantly throughout the hotel. While some floors offer stable and reliable internet, others experience weak signals and frequent disconnections, particularly on higher floors. This disparity in Wi-Fi quality can be a critical consideration for guests.
Parking is a positive aspect with the hotel offering free parking options, including a garage. Despite occasional unavailability due to roadworks, parking generally remains accessible and convenient for guests traveling by car.
Family experiences at the hotel are mixed with some guests finding it comfortable and suitable for family vacations. Medium-sized pets are welcome, adding to its appeal. However, safety and comfort issues such as a lack of essential amenities, noise and slow elevator service might be concerns for families with young children.
The beds receive mixed feedback with many guests praising their comfort and size. Yet, numerous complaints about worn-out mattresses and cleanliness issues point to a need for better upkeep and replacement.
In summary, Nairi Hotel Yerevan offers a combination of tranquil scenery, affordability and friendly service, making it a decent choice for budget-conscious travelers. However, potential guests should consider the variability in room quality, cleanliness and Wi-Fi connectivity when planning their stay. Show more
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6.7
Rated
Location
The location of Nairi Hotel Yerevan presents a mix of opinions, but many guests found positive aspects worth highlighting. Situated on a hill in the Nork area, the hotel boasts stunning panoramic views of Yerevan and Mount Ararat, which many guests found truly breathtaking. The tranquil and peaceful setting, away from the hustle and bustle of the city center, provides a serene environment ideal for relaxation.
While the hotel is not in the heart of Yerevan, it's conveniently close to various shops, cafes and supermarkets with a bus stop nearby that offers several routes into town. The distance from the city center is manageable, being approximately 10 to 15 minutes by taxi, which is affordable and easy to find.
For those who enjoy walking, it's possible to reach the central areas within 25 to 30 minutes, though the uphill climb back to the hotel can be quite steep. Some guests mentioned a shortcut to town and appreciated the opportunity to explore the authentic streets of Yerevan on foot.
Despite some criticism about its distance from the center and inconvenient access by public transport, many guests praised the hotel for its excellent location, especially when considering the peace, quiet and beautiful views. Overall, Nairi Hotel Yerevan offers a unique blend of tranquility and scenic vistas, making it a worthwhile stay for those who value calm and picturesque environments with the city center still within easy reach.
Breakfast
The breakfast experience at Nairi Hotel Yerevan evokes a range of reactions among guests. On the positive side, many commend the breakfast buffet for its wide variety, freshness and deliciousness. Some find it hearty, satisfying and a good value for the price with commendations for the accommodating staff and convenient inclusion in the room rate. Dishes are noted to include eggs, cheese, sausages and tasty local touches, ensuring guests won't leave hungry.
However, there are notable criticisms. Many express disappointment over the lack of variety and claim the options don't change daily. Issues with cold food, late service and no coffee, except for instant, further detract from the breakfast experience. Some find the offerings meager and akin to lunch foods with high-sodium levels being a concern. Complaints about the cleanliness organization and prompt replenishment of food suggest that improvements are needed in service and food management. Overall, while some guests enjoy the breakfast spread, others leave unsatisfied, pointing to inconsistencies in the hotel's breakfast service.
Dinner
The Nairi Hotel Yerevan offers a mixed experience when it comes to dining options, particularly for dinner. While the hotel does not have its own dedicated restaurant for evening meals, guests can enjoy a good selection of inexpensive drinks at the downstairs bar, which is a beautiful and welcoming space. However, the bar is the only facility open in the evening and guests have reported challenges in finding nearby dining establishments. This necessitates ordering food to the hotel, though the wait times can be around half an hour to an hour.
Despite these inconveniences, the food quality is praised, especially for its deliciousness and the traditional Armenian cakes. Additionally, the service is attentive, evidenced by staff organizing quiet spaces for conference calls and allowing guests to comfortably sit in the lobby before check-in, all while enjoying pleasant live music. Breakfast also stands out, not just for the food but for the enjoyable music that complements the morning experience.
For guests keen on exploring culinary delights, the staff provide helpful advice on local eateries. While this makes up for the lack of an in-house dinner venue, it still might require some planning and patience from the guests.
Rooms
The rooms at Nairi Hotel Yerevan offer a mixed experience with highlights including spaciousness and impressive views of Mount Ararat and the city from certain rooms, especially those on higher floors. Many guests find the rooms clean and cozy with comfortable beds and functional heating systems. Deluxe rooms, in particular, receive praise for their comfort and beautiful views.
However, the hotel's age shows in various aspects. Numerous reviews mention issues such as dirty and worn-out carpets, malfunctioning showers, weak lighting and problems with basic amenities like towels and toiletries. Some rooms suffer from poor sound insulation, making it possible to hear neighbors and several guests noted an unpleasant smell in their rooms. Instances of poor or inconsistent cleaning services were also highlighted with some guests reporting that their rooms were not cleaned for several days.
Rude staff interactions were mentioned but did not seem to be a widespread issue. While some rooms were described as minimally furnished or lacking essential items like a kettle or a functional TV remote, others were well-equipped with conveniences such as a mini-bar and large wardrobes. The views from the rooms are a notable positive, yet the overall condition of many rooms indicates a need for renovation and better maintenance.
In summary, Nairi Hotel Yerevan's room quality varies significantly. Guests may experience anything from comfortable and clean accommodations with breathtaking views to outdated, poorly maintained rooms with inadequate amenities. The hotel offers potential but requires attention to consistency and upkeep.
Beds
The beds at the Nairi Hotel Yerevan have received mixed feedback from guests. Many praised the comfort of the beds, describing them as big, comfortable and supported by good quality bed linens and blankets. However, complaints were frequent, particularly regarding the mattresses. Numerous reviewers described the mattresses as worn out with noticeable springs and in dire need of replacement. Instances of broken or squeaky beds and uncomfortable, low and hard mattresses were also highlighted. Issues with bed cleanliness, including dusty beds, stained sheets and bad-smelling linens, were occasionally reported. Despite some positive remarks about the bed size and comfort, the condition and upkeep of many beds and mattresses left much to be desired.
Cleanliness
Nairi Hotel Yerevan has garnered mixed reviews regarding its cleanliness. Many guests were pleased, noting that the rooms are very clean, tidied up properly and cleaned on time. Regular cleaning services and fresh, clean bed linens and towels have been highlighted positively. The hotel's overall cleanliness has impressed some visitors, describing it as very clean and tidy with daily cleaning offered.
However, numerous reviews also point out significant cleanliness issues. There are frequent mentions of dirty carpets, moldy grouts and poorly cleaned or uncleaned rooms. Guests have reported encountering dusty environments, dirty towels and insufficient cleaning frequency with some rooms not being cleaned for multiple days. Unpleasant odors, such as cigarette smoke and a musty smell, have also been a notable concern. The cleanliness of the bathrooms has been particularly criticized with issues such as mold, leaky showers and stained fixtures.
Additionally, the hotel's carpets seem to be a recurring problem, often described as extremely dirty and in need of thorough cleaning or replacement. Reports of cockroaches and poor sound insulation further detract from the hotel's appeal.
Conclusively, while there are aspects of Nairi Hotel Yerevan that some guests find up to standard in terms of cleanliness, a significant portion of reviews indicate that there is considerable room for improvement in maintaining a consistent and satisfactory level of cleanliness throughout the hotel.
Staff
The Nairi Hotel Yerevan’s staff has been noted for their generally positive interactions with guests. Reviews frequently mention the staff as being kind, friendly and accommodating. Many guests appreciated the attentiveness and responsiveness of the personnel with some even going above and beyond to fulfill requests and solve issues quickly. Particular staff members also garnered praise for their courteous and professional demeanor with special mentions often highlighting the reception and room service teams.
However, experiences with staff varied significantly. While many guests encountered polite and helpful staff, several others reported unprofessional behavior, rudeness and instances of unfriendliness. Specific criticisms were directed at the lack of training and poor English language skills of some employees. Several reviews pointed out inconsistencies, such as the receptionists showing different amounts for payment and staff occasionally failing to keep up with the breakfast service.
Overall, despite the occasional negative experience, the staff at Nairi Hotel Yerevan generally strive to be helpful and accommodating, contributing positively to many guests' stays.
Wi-Fi
The Nairi Hotel Yerevan offers a varied experience when it comes to internet connectivity with guest reviews highlighting a range of impressions. On the upside, some guests found the Wi-Fi to be operational and stable, particularly noting that the internet worked perfectly or was conveniently reliable. A select few emphasized that the Wi-Fi on specific floors, like the second floor, was excellent. There is also mention of affordable Wi-Fi options provided by the hotel, which adds an element of convenience.
However, many reviews pointed out significant issues with the Wi-Fi. Common complaints included weak signals, frequent disconnections and intermittent connectivity, especially on higher floors. Several guests noted that the internet was particularly poor during the evenings and in certain rooms. Phrases like "worst internet in the world" and "you won't be able to use the internet properly" were echoed in the feedback. The Wi-Fi on upper floors, such as the sixth, was reported to be virtually non-functional. Stability was a frequent concern with some guests experiencing consistent interruptions.
The overall consensus underscores a disparity in Wi-Fi quality throughout the hotel. While some floors and rooms benefit from decent to excellent connectivity, others suffer from weak, unstable or entirely non-functional internet access, making it a critical consideration for prospective guests.
Parking
The Nairi Hotel Yerevan offers a variety of parking options for guests, making it an attractive choice for those traveling by car. Parking can be found on the street and the hotel provides free parking, including a parking garage. Located conveniently close to a main road in the city center, approximately 2 km away, the hotel ensures easy access to public transport with a nearby stop serving three bus routes. Despite the occasional unavailability of spaces due to roadworks, parking in front of the hotel remains generally accessible. Overall, the parking services at the hotel are decent, catering well to the needs of visitors traveling by car.
Family
Nairi Hotel Yerevan offers a mixed experience for families traveling with children. While it is considered comfortable and suitable for family vacations, there are several safety and comfort issues that potential guests should be aware of. Positively, children seem to enjoy their stay and the hotel is dog-friendly, allowing medium-sized pets, which is a bonus for pet-owning families.
However, the hotel is not entirely family-friendly. Some rooms are missing essential amenities such as a fridge and there are safety concerns like huge windows that may be dangerous for small children. The noise can be an issue, as reports indicate that sounds from adjacent rooms can be disturbing. Families traveling with very young children may find the environment less accommodating, especially given the slow elevator service and limited electrical sockets.
Overall, the Nairi Hotel Yerevan provides a reasonable option for family stays if one does not have very young children or is planning a short stay. The affordability and dog-friendly policy are significant pluses, though one might need to overlook some downsides regarding room amenities and noise levels.
Business
Nairi Hotel Yerevan offers a fair overall value for money, making it a decent choice for those on a budget. With great value for money and a price-quality ratio well-suited to budget-conscious travelers, it presents appealing options for short-term or long-term business stays. Conveniently located just a 10-minute taxi ride from the center, this hotel is suitable for business trips, providing good business amenities and striving to ensure guests' satisfaction.
However, it is worth noting some major issues for business travelers. The lack of a desk or table in the room makes it impossible to work comfortably and some guests have expressed their dissatisfaction with the overall business setup. These shortcomings suggest that while the hotel is affordable and conveniently situated, it may be better suited for brief stays or travelers who do not require extensive in-room work facilities.
Honeymoon
The Nairi Hotel Yerevan is praised for its suitability for honeymooners with several guests finding it nice and perfect for a honeymoon couple. Visitors commend the hotel's beautiful view and cozy ambiance, which contribute positively to their impressions. Comfort is highlighted as a significant feature of the stay. Additionally, the hotel offers round-the-clock availability of separate rooms specifically designed for honeymooners, ensuring privacy and convenience. However, some guests noted a lack of noise isolation in the rooms, which may be a consideration for those seeking absolute tranquility. Overall, the combination of scenic views, comfortable surroundings and specialized services makes Nairi Hotel Yerevan a favorable option for honeymoon stays.
Luxury
Nairi Hotel Yerevan offers a mix of impressions regarding its luxury status. Guests staying in the luxury suites and rooms often mention spacious accommodations with stunning panoramic views and a luxurious location. Many appreciated the round-the-clock availability of clean, comfortable beds and high-quality bed linens, highlighting the comfort aspect of their stay. The hotel also boasts a large, clean setting with a four-star reception hall that welcomed guests warmly.
Despite some remarks about the concept and consistency of luxury in the hotel, such as suites not meeting the luxury standard expected and issues like the shower lacking a ventilation system, many were pleasantly surprised by the level of elegance for the price point. The hotel is situated conveniently in the city center, just around 2 km from key points, offering nice views from the windows.
Impressive customer service was noted with staff going above and beyond and certain amenities like breakfast extending beyond the typical scope, almost merging into lunch territory. While not all guests felt it matched the four-star luxury claim entirely, the overall experience still leaned towards a comfortable and stylish stay.
Dog Friendly
The Nairi Hotel Yerevan is commendable for being a dog-friendly establishment. It welcomes guests traveling with their pets, making it an excellent choice for dog owners. Pets are permitted to stay, ensuring a comfortable and inclusive environment for those with furry companions. The hotel's policies are accommodating and guests can check in with their dogs without hassle. However, it's worth noting that there is a significant extra charge for pets. Overall, it’s a suitable option for travelers seeking a pet-friendly hotel experience.
No, Nairi Hotel Yerevan doesn't have any pool.
No, a spa isn't available at Nairi Hotel Yerevan.
Yes, Nairi Hotel Yerevan welcomes dogs.
No, parking facilities aren't available at Nairi Hotel Yerevan.