The Terrace Lodge Hotel

Yeovil 50.94134100, -2.62466500 , 13-16 South Western Terrace (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Terrace Lodge Hotel is highly praised for its exceptional central location in Yeovil, offering convenient access to local amenities such as shops, restaurants, the shopping center, cinema and parks. This strategic placement adds significant value for guests, especially those looking to explore the town's vibrant nightlife, dining options and transportation hubs. The nearby affordable parking enhances its convenience further.

Guests generally find the rooms to be clean and comfortable with basic amenities like tea and coffee facilities. Many appreciate the spaciousness, especially in family rooms and the well-maintained cleanliness. Despite a few comments about outdated decor, the overall cleanliness and comfort are positively noted. The friendly and accommodating staff are often highlighted, making the stay pleasant and welcoming. Personal mentions of staff members like Bhavin and Abhi for their remarkable service underscore the exceptional customer care.

Breakfast offerings receive mixed reviews. Some guests enjoy the great food, particularly the poached eggs, although the absence of included breakfast is a common critique. Nearby dining establishments provide convenient alternatives, balancing this drawback to some extent.

While the Wi-Fi service is reported as inconsistent with some guests experiencing connectivity issues and others satisfied with its performance, it is a point where improvement could enhance guest experience.

The comfort of the beds also receives mixed feedback. Many guests praise the beds for comfort and cleanliness, contributing to a restful stay. However, some note issues with mattress softness and wear, suggesting the need for potential upgrades.

In summary, The Terrace Lodge Hotel provides a clean, budget-friendly accommodation with a prime location and excellent staff service, despite a few areas needing attention, like Wi-Fi reliability and consistent bed quality.
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Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

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Room Types
Double Room In addition to the facilities listed below, the room features one double bed and a flat-screen TV with 33 free digital channels.

Single Room In addition to the facilities listed below, the room features one single bed and a flat-screen TV with 33 free digital channels.

Twin Room In addition to the facilities listed below, the room features 2 single beds and a flat-screen TV with 33 free digital channels.

Classic Family Room This family room has a seating area. This room can accommodate a maximum of two adults.

Small Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a seating area, a carpeted floor, heating and a flat-screen TV with streaming services. The unit has 1 bed.

Guest Reviews
7.0
Good
Location
The Terrace Lodge Hotel boasts an exceptional location, receiving high praise for its central placement in Yeovil. Guests consistently highlight its proximity to local amenities, shops and restaurants, making it a convenient option for those seeking to explore the town. The hotel's position in the heart of the city ensures easy access to the shopping center, cinema and bowling alley, as well as nearby parks and recreational facilities.

Many reviews emphasize the value for money provided by the hotel, particularly in its strategic location. Visitors appreciate being close to the town’s nightlife, dining options and transportation hubs, including the central bus station. Additionally, the nearby parking options add to the convenience with affordable rates and extended free hours in the evening.

The rooms are described as clean and comfortable, providing a pleasant stay. Reviewers also mention the friendly and accommodating staff, which enhances the overall experience. Whether a traveler is in town for business or leisure, the hotel's central location makes it a practical and attractive choice in Yeovil.

Breakfast
The Terrace Lodge Hotel receives mixed feedback regarding its breakfast offerings. Guests have praised the hotel for its great food, mentioning that both dinner and breakfast are delicious with a particular highlight being the exceptional poached eggs. Unlike many other hotels, breakfast must be ordered, which some guests find a pleasant change from the typical self-service approach.

However, it is crucial to note that most guests mention the absence of breakfast facilities at the hotel. Many reviews highlight that no breakfast is included for the price, no options are available and there are no on-site catering services. Some guests feel that for the money charged, breakfast should have been provided.

Despite this drawback, guests appreciate the surrounding area for its proximity to several nearby eating places that are easy to walk to. The hotel's location, comfortable rooms and good value for money are also positively acknowledged.

While the lack of breakfast may be a significant inconvenience for some, the overall value and convenience of nearby dining options may balance the experience for future visitors.

Rooms
The Terrace Lodge Hotel boasts a variety of room sizes and configurations, catering to different needs, including accessible options for wheelchair users. Guests frequently comment on the cleanliness of the rooms with many describing them as clean, tidy and comfortable. The beds are generally noted as comfortable and the rooms come equipped with essential amenities such as tea and coffee facilities.

A notable feature is the location with numerous guests highlighting its central position within the town center, making it an ideal base for exploring the area. The spaciousness of some rooms, particularly the family rooms, has also been positively highlighted, offering ample space even with additional beds or cots.

However, there are mixed reviews regarding the decor, maintenance and size of the rooms. Some guests have found the rooms to be on the smaller side and in need of updating with specific mentions of tired furnishings and outdated bathrooms. Issues with room temperature control and occasional noise from the surrounding area have also been reported.

Despite some negative feedback, the affordability of the hotel and its welcoming atmosphere generally leave guests pleased with their stay. The hotel appears to meet basic accommodation needs effectively, particularly for those prioritizing location and budget.

Beds
The Terrace Lodge Hotel leaves a mixed impression when it comes to guest experiences with bed comfort. Many guests have praised the beds for being extremely comfortable, clean and providing a good night's sleep. Positive mentions highlight lovely comfy beds, firm and clean mattresses and nice pillows. These aspects contribute significantly to an enjoyable stay for numerous visitors.

However, the hotel isn't without its criticisms. Several guests encountered issues with the softness of the mattresses, finding them too yielding to the point of discomfort. Some reviewers noted feeling the springs in the mattress, leading to an unpleasant sleep experience with mentions of sagging and lumpy beds also surfacing. The condition of some mattresses left room for improvement with suggestions that they needed replacing or a topper for enhanced comfort.

Overall, while many guests had a pleasant experience, there's a recurring theme of inconsistent bed quality that the hotel might consider addressing to ensure a uniformly comfortable stay for all visitors.

Cleanliness
The Terrace Lodge Hotel primarily receives praise for its cleanliness with many guests noting that the rooms and bathrooms are consistently clean and tidy. Several reviews highlight that the rooms are cleaned daily, making them spotless and comfortable. The hotel is often described as providing clean, comfortable and basic accommodation that is good value for money.

Many guests appreciate the cleanliness of the rooms, which are often mentioned as clean and comfortable with some highlighting the large room sizes as an added bonus. The staff also receive positive mentions for being friendly and helpful.

However, there are some negative remarks about cleanliness issues such as mold in the bathrooms, unpleasant smells and dirty carpets. Despite these concerns, many guests find the hotel to be centrally located, reasonably priced and overall a clean place to stay. The nearby parking and the tidy condition of the property add to the overall positive impression.

Overall, while there are a few areas needing improvement, The Terrace Lodge Hotel generally provides a clean and comfortable stay for guests with a strong emphasis on cleanliness and value for money.

Staff
At The Terrace Lodge Hotel, the staff consistently earn high praise for their exceptional service. Guests frequently highlight the friendly and helpful nature of the team, noting the warm and welcoming reception that greets them. From the accommodating approach that allows for early check-ins to the polite and super-polite demeanor of the staff, visitors feel genuinely cared for during their stay.

Reception staff receive special mentions for their kindness and efficiency with specific praise directed at individuals like Bhavin and Abhi for their remarkable customer service. The hotel's cleanliness and convenient location are further enhanced by the staff's attentive and supportive attitude, making it a preferred choice for many visitors.

Overall, the consistent feedback about the staff's friendliness, helpfulness and willingness to go above and beyond contributes significantly to the positive experiences of guests staying at The Terrace Lodge Hotel.

Wi-Fi
Reviews about the Wi-Fi at The Terrace Lodge Hotel are quite mixed. Positive mentions praise the free Wi-Fi, noting that it worked well during their stay. However, several guests encountered significant issues, such as not being able to use the Wi-Fi in their rooms or even not finding anyone to provide the Wi-Fi password. Problems such as very poor signal, especially on the second floor and extremely slow internet speeds made it challenging for some visitors, particularly those on work trips. There were also mentions of free Wi-Fi being advertised but not working. Overall, while some guests had a satisfactory experience with the Wi-Fi, others experienced a range of connectivity problems, undermining their stay.


No, The Terrace Lodge Hotel doesn't have any pool.

No, a spa isn't available at The Terrace Lodge Hotel.

No, The Terrace Lodge Hotel doesn't allow dogs.

No, parking facilities aren't available at The Terrace Lodge Hotel.

No, The Terrace Lodge Hotel doesn't have a gym.

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