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Summary of reviewsThe Manor Hotel by Greene King Inns offers a blend of historical charm and modern amenities, making it a popular choice for visitors in Yeovil. Centrally located, it provides easy access to the town centre, local attractions, parks and restaurants, making it a convenient base for both short and extended stays. Free parking and a traditional breakfast add to the hotel's value, while its tranquil setting away from heavy traffic is appreciated by many guests.
The breakfast experience is frequently praised with guests enjoying a variety of well-cooked options, particularly the full English breakfast. Good service and presentation of the buffet breakfast contribute to a positive start to the day, despite occasional remarks about waiting times and limited gluten-free options. Dinner also receives commendations for quality, value and variety with particular dishes standing out as favorites. The pleasant ambiance of the restaurant and bar, combined with efficient service, enhances the dining experience.
Rooms in the historical building are spacious and generally clean with comfortable beds being a highlight. However, the decor and furnishings appear outdated and some rooms suffer from maintenance issues. Despite these drawbacks, the charm and character of the rooms provide a unique stay for those who appreciate historical settings. The overall sense of cleanliness is mixed, but friendly and welcoming staff contribute positively to the guest experience.
Staff at the Manor Hotel are consistently praised for their friendliness, helpfulness and professionalism. Specific team members often receive individual mentions for exceptional service, making guests feel welcomed and cared for throughout their stay. This warm and accommodating environment is a significant asset to the hotel.
The availability and quality of WiFi receive mixed reviews with many guests finding the service unreliable or limited to certain areas. However, for some, the connection suffices for basic needs. The hotel also caters well to dog owners, providing dog-friendly rooms and a welcoming atmosphere for pets.
In summary, the Manor Hotel by Greene King Inns is a charming and centrally located option that offers good value for money. Its historical character, comfortable beds and outstanding staff are major highlights, though some areas, particularly the decor and WiFi service, could benefit from updates. Nevertheless, it remains a solid choice for budget-conscious travelers and pet owners seeking a pleasant stay in Yeovil. Show more
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Categories
Dog Friendly Inn
The Manor Hotel is dog-friendly and is surrounded by countryside and walks. There is limited availability on rooms for dogs and dog charges apply.
Cheap Inn
Accessible Inn
3-Star Inn
Room Types
Double RoomAn en suite bathroom, TV and tea/coffee making facilities are featured in this room.
Single RoomAn en suite bathroom, TV and tea/coffee making facilities are featured in this room.
Twin RoomAn en suite bathroom, TV and tea/coffee making facilities are featured in this room.
Superior Double RoomMore spacious than the standard room types, these Superior rooms feature an en suite bathroom, TV and tea/coffee making facilities, and some have a four-poster bed or sleigh bed.
Guest Reviews
7.6
Good
Location
Manor Hotel by Greene King Inns is lauded for its outstanding location, making it an ideal choice for guests visiting Yeovil. Nestled right in the heart of the town, it provides easy access to the town centre, shops, parks and a variety of restaurants. The hotel's central position makes it convenient for those attending events at the Octagon Theatre and for hospital visits with everything within a short walking distance. Guests appreciated the quiet spot away from heavy traffic and found it a superb base for exploring local attractions and the surrounding countryside. The hotel also offers the added benefits of free parking and a traditional breakfast, contributing to its great value for money. The combination of friendly staff, good facilities and a historical building enhances the stay further, making it well-suited for both a brief stopover and a more extended visit to the area.
Breakfast
The breakfast at Manor Hotel by Greene King Inns receives predominantly positive feedback from guests. Many reviews highlight the quality and variety on offer with particular praise for the full English breakfast, which several guests describe as well-cooked, hearty and delicious. The buffet style breakfast is another highlight, offering an extensive selection of freshly cooked and continental options that are well presented and plentiful. Guests also appreciated the fast and efficient service from the friendly and attentive staff.
Apart from the consistent commendation of the breakfast's taste and presentation, the hotel seems to offer generous portions and good value for money. Despite a few comments about waiting times and minor issues with specific items like strong coffee or occasional lack of appliances, the overall sentiment is that breakfast is a solid aspect of the hotel's hospitality.
There are occasional critiques, including comments on the breakfast being just adequate, bland or having a lack of gluten-free options. Some guests also noted that the breakfast took a long time to be served and there were isolated remarks about portions and service for children's meals. However, the positive reviews overwhelmingly outnumber the negatives, making breakfast at this hotel a noteworthy start to the day for many guests.
Dinner
The dinner experience at Manor Hotel by Greene King Inns is generally praised by guests for its quality and value. Many reviews highlight the steaks and various other dishes as fabulous with specific mentions of the beef ciabatta and lasagne being exceptional. Overall, the food is described as good, tasty, well-presented and reasonably priced. Guests appreciate the variety and portion sizes offered on the dinner menu with frequent compliments on the excellent and freshly cooked meals.
The evening meal and breakfast selections have received positive feedback for their quality and value for money. Guests also note the friendly and helpful staff, enhancing the overall dining experience. The restaurant and bar area have a pleasant ambiance and the food served is consistently praised for being delightful, even described as phenomenal by some.
However, there are occasional remarks about inconsistencies, such as some dishes being overcooked, tough steaks or a basic menu. Despite these few negative points, the predominant sentiment is that the dining experience at Manor Hotel is enjoyable and worth recommending. The hotel seems to have a good balance of flavorful food, good service and reasonable prices, making it a commendable option for dining during one's stay.
Rooms
The Manor Hotel by Greene King Inns, set in an old manor-style house, offers rooms that evoke a mix of grandeur and history, though they come with varied experiences. Many guests appreciate the spaciousness of the rooms, describing them as large, tidy and functional with comfortable beds and good amenities like tea and coffee facilities. Some rooms feature stunning views, particularly those with larger windows and garden vistas.
Despite these positive aspects, the hotel’s age is evident in much of the accommodation with frequent mentions of tired decor and outdated furnishings. The rooms generally maintain a level of cleanliness and comfort, even if they lack modern touches and could benefit from refreshing and refurbishment. Issues such as noise, overly warm temperatures and occasional maintenance problems with windows or door handles are recurrent themes.
The character and charm of the rooms are not lost on guests, but the overall consensus is that the accommodation could use some attention to bring it up to current standards. The bathrooms, while functional, are described as dated and sometimes cramped. Despite these drawbacks, the general sentiment hints at a potential for a pleasant stay if one appreciates a historic atmosphere and can overlook the need for modern upgrades.
Beds
At the Manor Hotel by Greene King Inns, guests will likely appreciate the accommodations if they value a good night's sleep, thanks to the prevalent feedback on the comfortable beds. Many reviews highlight that the beds are very comfortable with phrases like "beds very comfy," "super comfortable bed," and "beds extremely comfortable" appearing frequently. A notable mention is the spaciousness of some beds, which adds to the overall comfort. There were a few critical notes about the beds being either too hard or too soft for some guests and occasional issues with bed sizes being smaller than expected. However, the majority consensus seems to suggest that the beds contribute positively to a restful experience. Additionally, reviewers appreciated the clean and comfy bedding, which added to the overall sleep quality. Despite some isolated concerns about bed firmness, the general sentiment points to the Manor Hotel offering a solid choice for those seeking comfort in their sleeping arrangements.
Cleanliness
The reviews for the Manor Hotel by Greene King Inns reveal a mixed perception of cleanliness. Positive comments highlight that many rooms and bathrooms are clean, tidy and well-maintained. Guests mentioned rooms being spotlessly clean with some describing the accommodation as very clean and comfortable. Specific elements such as soft, clean towels and well-kept dining areas were also praised. A consistent theme in the feedback is the friendly service and warm welcome received from the staff, contributing to a pleasant stay overall.
However, there are notable areas where improvements are needed. Several guests pointed out that rooms, while generally clean, often appear outdated and in need of renovation. Issues such as dirty carpets, walls and bathroom fittings were also reported. Mouldy shower trays, filthy bathroom taps and general remarks about tired decor indicate that thorough deep cleaning and updating could significantly enhance the guest experience. Some guests experienced unpleasant odors, both in rooms and corridors, which detracted from their overall comfort.
In summary, the Manor Hotel maintains basic cleanliness and provides friendly service, but would benefit considerably from refurbishment and more rigorous cleaning practices to meet guest expectations fully.
Staff
The Manor Hotel by Greene King Inns is frequently praised for its exceptional staff. Reviews highlight the team as being consistently friendly, helpful and professional. Guests appreciate the welcoming atmosphere created by the reception and bar staff, who are engaging and accommodating. Many specific individuals, such as Lisa the waitress, Suzie at reception and other team members like Harriet and Sammy, are often mentioned for their extraordinary service and personal touches that enhance guests' stays.
Staff at the hotel are noted for their helpfulness, efficiently managing requests ranging from providing local information to assisting with luggage. The bar and breakfast service are complimented for their efficiency and personable nature. The staff's ability to handle busy weekends without compromising on friendliness or service is particularly commendable.
Moreover, the reception staff stand out for their diligence and accommodating nature, ensuring check-ins are smooth and guests have everything they need. The consistent positive feedback about the courteous and polite demeanor of the entire team contributes significantly to the hotel's warm and inviting environment. Many reviews mention that the staff go out of their way to ensure guests feel welcome and well-cared-for throughout their stay.
Overall, the Manor Hotel's staff are seen as a crucial asset to the establishment, providing exceptional service that consistently leaves guests feeling valued and satisfied.
Wi-Fi
At the Manor Hotel by Greene King Inns, guests have mixed feelings about the WiFi service. On the positive side, some guests found the internet sufficient for their needs and were pleased with their online experience. Others reported that the WiFi coverage was acceptable and helpful for work tasks. There were instances of strong WiFi and satisfactory operational premises that contributed positively to their stay.
However, there are numerous reports of issues with the WiFi. Many guests experienced poor or weak connections, intermittent signal and disappointing service throughout their stay. Some found the WiFi to be patchy, slow or entirely non-functional with several mentions of it being limited to certain areas like the reception. Concerns were also raised about the sign-up process with Sky's "The Cloud," which was considered a hassle by some guests. Overall, while some did manage to get online without major issues, there is a significant portion of guests who found the WiFi service to be unreliable and in need of improvement.
3 Star
The Manor Hotel by Greene King Inns offers a clean and well-located option for travelers seeking an acceptable stay at a three-star property. With its dated yet charming character as a budget hotel, it provides good value for money, making it an ideal choice for short stays or overnight visits. While the decor and facilities could benefit from updates, the overall experience aligns with what one would expect from three-star accommodation.
Guests have mentioned that the hotel's service is commendable, although the physical aspects like the tired look and need for refurbishments detract from the overall experience. The rooms, particularly in older sections like the stable block, are basic and some have issues such as insufficient natural light, wonky floors and a lack of cooling fans. These factors contribute to the perception of it being more like a three-star inn rather than a higher-rated establishment.
On the downside, breakfast and evening meals received mixed reviews with some guests finding the portions and quality below par. However, the hotel compensates for these shortcomings with a reasonable price, presenting a suitable option for budget-conscious travelers looking for a satisfactory, if unremarkable, three-star stay.
Accessible
The Manor Hotel by Greene King Inns has garnered attention for its accessibility features, making it a convenient choice for travelers with disabilities. Reviews highlight its ideal accessible location and the availability of ground-floor and disabled access rooms. Accessible parking is also noted as a crucial amenity, ensuring ease of access right from arrival. Additionally, the presence of a lift is appreciated as it helps improve mobility within the hotel.
Guests find the hotel easy to access from the main routes into Yeovil and its proximity to the town center adds to its convenience. The staff are described as accommodating to individual needs, including those of disabled children, which enhances the overall experience for families.
However, the hotel has a limited number of accessible rooms and some areas may not be suitable for guests with severe mobility issues due to uneven floors and the absence of a lift in certain sections. Heavy doors with stiff catches and the need to negotiate stairs present additional challenges for some guests.
In summary, while The Manor Hotel offers several features that cater to guests with disabilities and provides a generally accessible and comfortable stay, it does have some limitations that may affect those with significant mobility concerns.
Dog Friendly
For dog owners seeking a comfortable stay, Manor Hotel by Greene King Inns stands out as an inviting choice. The establishment is recognized for its warm surrounding suitable for dogs, making it a pleasant option for pet lovers. The hotel features dog-friendly rooms, ensuring that guests' furry companions are welcomed and well accommodated.
Many guests have highlighted the hotel's dog-friendly nature, noting the ease of bringing their dogs along. Some guests mentioned enjoying their stay alongside their pets with the staff extending a friendly and helpful attitude towards both human and canine visitors. The presence of nearby lovely walks adds to the appeal, providing delightful experiences for dogs and their owners alike.
However, some reviews noted experiences that contradicted the otherwise positive feedback on dog-friendliness, indicating that the hotel may have inconsistencies in maintaining its dog-friendly reputation.
Despite occasional discrepancies, the overall sentiment points towards Manor Hotel by Greene King Inns being a generally suitable and welcoming choice for guests traveling with dogs.
No, Manor Hotel by Greene King Inns doesn't have any pool.
No, a spa isn't available at Manor Hotel by Greene King Inns.
Yes, Manor Hotel by Greene King Inns welcomes dogs.
No, parking facilities aren't available at Manor Hotel by Greene King Inns.
No, Manor Hotel by Greene King Inns doesn't have a gym.