Hotel&Restaurant Premium Club
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Summary of reviewsHotel&Restaurant Premium Club consistently earns high marks across a range of crucial hospitality categories, creating a highly commendable overall experience for its guests.
Situated in a scenic and tranquil location, Hotel&Restaurant Premium Club boasts breathtaking mountain views, including the iconic "Elephant" Mountain, while remaining within easy access to public transport and the city center. Guests appreciate the serene environment, perfect for disconnecting and enjoying fresh mountain air, complemented by well-maintained surroundings and cozy retreat ambiance. The strategic positioning—the scenic locale combined with proximity to key travel hubs—makes it a preferred choice for many travelers.
The culinary offerings at Hotel&Restaurant Premium Club receive plenty of accolades. Guests frequently praise the hotel's breakfast and lunch, highlighting the diverse and delicious array of European and Ukrainian cuisines. Meals are freshly prepared, offering homemade quality that caters to a variety of tastes and ages. Noteworthy luxurious touches include fine breakfast options such as prosecco, adding to the overall value as these meals are included in the room price. Dinner, although paid separately, also receives commendation for its variety and taste, enhancing the dining pleasure despite occasional calls for menu improvements.
Rooms at the hotel are celebrated for their cleanliness, comfort and modern amenities. Though compact, the rooms are well-appointed, featuring small kitchens, clean drinking water and thoughtful touches like daily housekeeping. Most rooms offer stunning mountain views, enhancing the guest experience. Minor deficiencies, such as the need for additional amenities in some rooms or occasional noise issues, are generally overshadowed by the positive attributes like new furniture and overall tidiness.
The exceptional cleanliness and maintenance extend to the hotel’s common areas, including the pool and grounds. Guests frequently note the fresh linens, quality furniture and immaculate rooms thanks to daily cleaning and towel replacement. A few minor issues, such as occasional lapses in cleaning or needed cosmetic repairs, rarely detract from the otherwise high standards of cleanliness.
The staff at Hotel&Restaurant Premium Club are another cornerstone of the positive experience. Guests highlight the friendliness, politeness and attentive nature of the personnel. Whether it's the receptionists or the restaurant staff, the team's professionalism and willingness to accommodate requests significantly elevate the overall guest satisfaction.
While the free Wi-Fi service receives mixed reviews with some guests finding it weak or unreliable, particularly on higher floors, this does not notably detract from the overall appealing experience provided by the hotel.
A standout amenity is the heated pool, consistently appreciated for its warm temperature and cleanliness. The pool’s late hours, up to 10 PM, offer guests the option for a quiet and relaxing end to their day, even during cooler weather.
Hotel&Restaurant Premium Club is notably family-friendly, featuring a well-designed children’s room, a pet-friendly policy and various recreational activities suitable for all ages, making it an excellent choice for family vacations. The combination of engaging leisure options, the beautiful location and the friendly atmosphere ensures a memorable stay for families and travelers with pets.
In summary, Hotel&Restaurant Premium Club excels in offering a serene and scenic getaway, enriched by top-notch culinary experiences, clean and comfortable accommodations, attentive staff and enjoyable amenities like the heated pool. Despite minor areas for improvement, the hotel's comprehensive attention to guest satisfaction makes it a highly recommended destination.
Categories
Situated in a scenic and tranquil location, Hotel&Restaurant Premium Club boasts breathtaking mountain views, including the iconic "Elephant" Mountain, while remaining within easy access to public transport and the city center. Guests appreciate the serene environment, perfect for disconnecting and enjoying fresh mountain air, complemented by well-maintained surroundings and cozy retreat ambiance. The strategic positioning—the scenic locale combined with proximity to key travel hubs—makes it a preferred choice for many travelers.
The culinary offerings at Hotel&Restaurant Premium Club receive plenty of accolades. Guests frequently praise the hotel's breakfast and lunch, highlighting the diverse and delicious array of European and Ukrainian cuisines. Meals are freshly prepared, offering homemade quality that caters to a variety of tastes and ages. Noteworthy luxurious touches include fine breakfast options such as prosecco, adding to the overall value as these meals are included in the room price. Dinner, although paid separately, also receives commendation for its variety and taste, enhancing the dining pleasure despite occasional calls for menu improvements.
Rooms at the hotel are celebrated for their cleanliness, comfort and modern amenities. Though compact, the rooms are well-appointed, featuring small kitchens, clean drinking water and thoughtful touches like daily housekeeping. Most rooms offer stunning mountain views, enhancing the guest experience. Minor deficiencies, such as the need for additional amenities in some rooms or occasional noise issues, are generally overshadowed by the positive attributes like new furniture and overall tidiness.
The exceptional cleanliness and maintenance extend to the hotel’s common areas, including the pool and grounds. Guests frequently note the fresh linens, quality furniture and immaculate rooms thanks to daily cleaning and towel replacement. A few minor issues, such as occasional lapses in cleaning or needed cosmetic repairs, rarely detract from the otherwise high standards of cleanliness.
The staff at Hotel&Restaurant Premium Club are another cornerstone of the positive experience. Guests highlight the friendliness, politeness and attentive nature of the personnel. Whether it's the receptionists or the restaurant staff, the team's professionalism and willingness to accommodate requests significantly elevate the overall guest satisfaction.
While the free Wi-Fi service receives mixed reviews with some guests finding it weak or unreliable, particularly on higher floors, this does not notably detract from the overall appealing experience provided by the hotel.
A standout amenity is the heated pool, consistently appreciated for its warm temperature and cleanliness. The pool’s late hours, up to 10 PM, offer guests the option for a quiet and relaxing end to their day, even during cooler weather.
Hotel&Restaurant Premium Club is notably family-friendly, featuring a well-designed children’s room, a pet-friendly policy and various recreational activities suitable for all ages, making it an excellent choice for family vacations. The combination of engaging leisure options, the beautiful location and the friendly atmosphere ensures a memorable stay for families and travelers with pets.
In summary, Hotel&Restaurant Premium Club excels in offering a serene and scenic getaway, enriched by top-notch culinary experiences, clean and comfortable accommodations, attentive staff and enjoyable amenities like the heated pool. Despite minor areas for improvement, the hotel's comprehensive attention to guest satisfaction makes it a highly recommended destination.
Hotel for Honeymoon
This hotel is well-regarded for its high standards and is often recommended for romantic getaways. It combines comfortable accommodations with dining options, offering a convenient and enjoyable experience for couples.
Romantic Hotel
This hotel is suitable for a romantic secluded getaway for two. It's near ski slopes, offering opportunities for winter activities and cozy evenings.
Hotel with Outdoor Pool
The hotel provides an outdoor heated pool, complemented by a spa zone that includes a Roman bath. These amenities offer both recreational swimming and relaxing spa facilities.
Hotel with Heated Pool
This hotel features both an outdoor heated swimming pool, available during the warm season with water heated to 30-31°C, and an indoor heated pool in the spa area.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes
Yes
Should the dog owner notify you before checking in?
Yes, during the booking process
Show more...Yes, during the booking process
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Answers last updated by Hotel&Restaurant Premium Club
Business Hotel
Guest Reviews
Hotel&Restaurant Premium Club is set in a convenient and scenic location, perfectly positioned to provide breathtaking views of the surrounding mountains, including the notable "Elephant" Mountain. Guests appreciate the tranquility of its setting, away from the hustle and bustle, yet within easy reach of the city center and various attractions. The hotel is particularly noted for its proximity to both the train and bus stations, making it a top choice for travelers relying on public transportation.
The location is quiet and cozy, ideal for those looking to disconnect and breathe in the fresh mountain air. The area around the hotel is well-maintained, offering beautiful views from the balconies which enhance the calming experience. Despite being slightly away from the main road and the city center, the spot is praised for its easy accessibility; a short 5-minute drive or a 15-minute walk connects guests to the central area and its amenities.
Visitors repeatedly mention the cleanliness and comfort of the hotel, complemented by excellent culinary experiences at the hotel's restaurant. The attention to detail and guest-focused service contribute to exceeding expectations, making it a wonderful place for relaxation, including for families with children. Whether it's the picturesque environment or the convenient distance to shops and restaurants, the combination of natural beauty and practical location makes Hotel&Restaurant Premium Club a highly recommended getaway.
Hotel&Restaurant Premium Club receives a lot of praise for its breakfast and lunch offerings. Guests frequently highlight the food’s delicious and varied nature with buffets offering a wide selection of both European and Ukrainian cuisines. Dishes are freshly prepared and taste homemade, catering to a variety of palates and ages. The diverse menu ensures that meals do not repeat, even over a multi-day stay.
The luxurious and superb breakfasts, which include options such as prosecco, are a notable feature. Both breakfast and lunch receive consistent commendations for their excellent quality and substantial quantities. Moreover, these meals are conveniently included in the room price, enhancing the overall value of the stay.
However, some guests find the 9:00 AM start time for breakfast to be a bit late, especially in the summer. Despite this, the staff is praised for their friendliness and attentive service, further elevating the dining experience at the hotel.
In summary, if seeking a stay characterized by high-quality, varied and delicious meals, Hotel&Restaurant Premium Club is well-regarded in these aspects, guaranteeing a satisfying culinary experience.
Hotel&Restaurant Premium Club offers a commendable dining experience, frequently highlighted in guest reviews for its delicious and diverse cuisine. Guests appreciate the variety of dishes available, including tasty and varied dinners. The dinner service features a sufficiently diverse selection of starters with many praising the fresh and flavorful food. While dinners are paid separately, they are considered well worth the expense due to their superb taste and moderate pricing.
Families will find the venue ideal for a quiet, cozy and safe vacation, enhanced by the friendliness of the staff and the cleanliness of the premises. Breakfasts and lunches also garner positive feedback for their delectable flavors, adding to the overall appeal of the restaurant.
However, some reviews suggest room for improvement when it comes to certain menu items and the need for more consistent quality in the dinner offerings. Despite these occasional critiques, the majority of the feedback underscores the exceptional quality and variety of the cuisine. The presence of a pool and the overall ambiance of the place also contribute to a satisfying dining experience at this hotel.
Hotel&Restaurant Premium Club offers a cozy, clean and quiet atmosphere, perfect for a serene getaway. The rooms, though compact, are bright and well-appointed with most offering a stunning view of the mountains. Guests appreciated the handy small kitchen in the rooms, equipped with an electric stove and dishes, allowing for meal preparation. Clean drinking water and an iron are also provided, enhancing the convenience factor.
The hotel's cleanliness stands out with rooms tidied up daily and the overall maintenance of the hotel grounds is impressive. New furniture adds a modern touch and the friendliness of the staff complements the warm, welcoming atmosphere. While some rooms could benefit from additional amenities like a small refrigerator, a kettle, a writing desk and air conditioning, the overall comfort and tidiness make up for these minor shortcomings.
Guests particularly loved the spaciousness of certain rooms, especially those suitable for families. The delicious food, including impressive breakfasts and lunches, adds to the positive experience. A few minor issues, such as occasional noise from the parking lot, the need for better toilet maintenance and some signs of inadequate cleaning, have been noted but do not overshadow the generally positive feedback.
Overall, Hotel&Restaurant Premium Club delivers a comfortable stay with its cozy, clean and modern rooms, beautiful views and friendly service, making it a delightful choice for travelers.
Hotel&Restaurant Premium Club offers a mixed experience when it comes to their beds. While many guests appreciated the comfort of the mattresses, describing them as comfortable and even more comfortable than at home, some found their experience less satisfactory. The bed linens and towels were often highlighted positively, being noted for their quality and cleanliness. Some guests found the beds perfectly comfortable for relaxation with luxury rooms receiving particular praise for their cloud-like sleep experience.
However, there were complaints about narrow beds and certain beds being very uncomfortable or even broken, though the latter were quickly repaired upon request. Pillows were a frequent point of dissatisfaction with some reviews mentioning they were too high, too soft or downright uncomfortable. There were also instances of housekeeping issues, including a report of someone else's hair on the bed at check-in. Despite these issues, the overall sentiment leans toward a relatively comfortable sleeping experience, particularly in their higher-end accommodations.
Hotel&Restaurant Premium Club has received numerous accolades for its exceptional cleanliness from guests. The hotel, small in size yet cozy and quiet, is consistently described as very clean and modern. Guests frequently commend the fresh linens, quality furniture and attention to detail that contribute to the cozy atmosphere. Regular daily cleaning ensures rooms and bathrooms remain immaculate with towels replaced every day.
The premises, including the grounds and pool area, are always well-maintained, creating a pleasing and inviting environment. The staff's friendliness and attentiveness further enhance the overall experience, making guests feel well-taken care of during their stay.
However, there are occasional mentions of minor issues that could use attention, such as the need for cosmetic repairs in some rooms and specific instances of subpar cleaning or dirty glasses not being changed. Despite these isolated occurrences, the general consensus among guests highlights superb levels of cleanliness throughout the hotel and its facilities.
In summary, Hotel&Restaurant Premium Club prides itself on its cleanliness and thoughtful touches, ensuring a pleasant and welcoming stay for all its guests.
Hotel&Restaurant Premium Club has garnered positive feedback, particularly highlighting its exceptional staff. The reviews reveal that guests consistently praise the team for being friendly, polite and attentive. The reception and restaurant personnel stand out as particularly accommodating and welcoming, often going above and beyond to ensure a memorable stay.
The restaurant's waitstaff receives commendations for their attentiveness, complementing the delicious cuisine offered. The overall service is described as top-notch with staff members being very polite, professional and quick to assist with any requests or issues, such as rapidly addressing technical problems like a bothersome radiator.
Despite occasional remarks about disorganization and indifference, the general sentiment portrays a group of diligent and courteous individuals dedicated to hospitality. The friendly demeanor of the receptionists, noted as especially wonderful, contributes significantly to the overall positive guest experience.
In summary, the staff's cordial and helpful nature remains a prominent feature of Hotel&Restaurant Premium Club, enhancing the appeal of its scenic location and excellent amenities.
Hotel&Restaurant Premium Club offers several amenities that guests appreciate, like a complimentary spa and video surveillance for added security. However, there are consistent issues with the Wi-Fi service. Many guests report weak or nonexistent Wi-Fi in their rooms, particularly on the fourth floor. The internet connection is often poor, making it difficult to stream content or browse online effectively. Though not every guest mentions Wi-Fi in their reviews, those who do point out that it is an area needing improvement.
Hotel & Restaurant Premium Club offers a delightful swimming experience with its heated pool, a feature repeatedly praised by guests. The pool maintains a consistent and comfortable temperature, making it perfect for both morning and evening swims and it remains inviting even in cooler weather. The warm water is particularly appreciated when outside temperatures drop.
Families seem to particularly enjoy the pool, noting that children had a great time with the provided vests and balls. The cleanliness of the pool and surrounding area is another highlight, ensuring a pleasant and hygienic environment for all guests. For those who love a quiet swim, the pool's availability until 10 PM allows for an evening dip without the usual crowd.
Despite its many praises, a minor downside mentioned is the limited number of loungers, which can lead to some feeling the pinch during busier times. Nonetheless, the presence of additional amenities like a gym, sauna and playroom enhances the overall experience.
With its warm, clean and consistently heated water, the pool at Hotel & Restaurant Premium Club stands out as a major asset, providing guests with a refreshing and enjoyable stay.
Hotel&Restaurant Premium Club is a gem for families seeking a cozy and engaging getaway. The hotel offers a fantastic blend of activities suited for children and adults alike, making it a great destination for family vacations. One of the standout features is the children's room, which has been widely praised for its well-thought-out design and engaging play equipment such as a small play maze and trampoline. Parents can rest easy knowing that baby food can be warmed up upon request and there’s even a children's menu to cater to young appetites.
The hotel's outdoor areas do not disappoint, featuring a modern, well-maintained heated pool that provides a comfortable swim even when the weather is cooler. The views of the mountains and the overall tranquil environment add an extra layer of relaxation. Families have also noted the hotel’s pet-friendly policy, making it a great spot for those who don’t want to leave their furry friends behind.
Located conveniently for ease of access, the hotel ensures that every member of the family, whether young or old, has something enjoyable to do. Activities range from children's playrooms to adult-friendly entertainment like hockey and tennis. The combination of a warm, inviting atmosphere and a wide variety of amenities makes Hotel&Restaurant Premium Club an ideal choice for a peaceful and memorable family vacation.
At Hotel&Restaurant Premium Club, the heated pool is consistently praised by guests as one of the establishment's standout features. The pool is spacious and always maintains a comforting warmth at around 30°C, making it an inviting retreat regardless of the weather. Open until 10 PM, it offers a perfect end to a day of exploring or business meetings with many guests noting that it was especially delightful on cooler evenings. The cleanliness and maintenance of the pool are highlighted, ensuring a pleasant and hygienic experience. Guests consistently express their satisfaction with the heated pool, often describing it as a lifesaver and a pleasant surprise. Overall, the heated pool at Hotel&Restaurant Premium Club is a well-loved amenity that significantly enhances the guest experience.
Hotel&Restaurant Premium Club offers a welcoming environment for guests traveling with pets, particularly dogs. The hotel accommodates pets, ensuring that visitors accompanied by their furry friends feel at home. Guests have noted the thoughtful provision of amenities such as treats and necessary items for pets in the rooms. The venue's pet-friendly policy is evident as many guests bring their dogs, creating a comfortable atmosphere for animal lovers. The staff's relaxed attitude towards pets adds to the overall positive experience. Additionally, there are suitable areas nearby for walking dogs, making it convenient for pet owners.
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Location
The location is quiet and cozy, ideal for those looking to disconnect and breathe in the fresh mountain air. The area around the hotel is well-maintained, offering beautiful views from the balconies which enhance the calming experience. Despite being slightly away from the main road and the city center, the spot is praised for its easy accessibility; a short 5-minute drive or a 15-minute walk connects guests to the central area and its amenities.
Visitors repeatedly mention the cleanliness and comfort of the hotel, complemented by excellent culinary experiences at the hotel's restaurant. The attention to detail and guest-focused service contribute to exceeding expectations, making it a wonderful place for relaxation, including for families with children. Whether it's the picturesque environment or the convenient distance to shops and restaurants, the combination of natural beauty and practical location makes Hotel&Restaurant Premium Club a highly recommended getaway.
Breakfast
The luxurious and superb breakfasts, which include options such as prosecco, are a notable feature. Both breakfast and lunch receive consistent commendations for their excellent quality and substantial quantities. Moreover, these meals are conveniently included in the room price, enhancing the overall value of the stay.
However, some guests find the 9:00 AM start time for breakfast to be a bit late, especially in the summer. Despite this, the staff is praised for their friendliness and attentive service, further elevating the dining experience at the hotel.
In summary, if seeking a stay characterized by high-quality, varied and delicious meals, Hotel&Restaurant Premium Club is well-regarded in these aspects, guaranteeing a satisfying culinary experience.
Dinner
Families will find the venue ideal for a quiet, cozy and safe vacation, enhanced by the friendliness of the staff and the cleanliness of the premises. Breakfasts and lunches also garner positive feedback for their delectable flavors, adding to the overall appeal of the restaurant.
However, some reviews suggest room for improvement when it comes to certain menu items and the need for more consistent quality in the dinner offerings. Despite these occasional critiques, the majority of the feedback underscores the exceptional quality and variety of the cuisine. The presence of a pool and the overall ambiance of the place also contribute to a satisfying dining experience at this hotel.
Rooms
The hotel's cleanliness stands out with rooms tidied up daily and the overall maintenance of the hotel grounds is impressive. New furniture adds a modern touch and the friendliness of the staff complements the warm, welcoming atmosphere. While some rooms could benefit from additional amenities like a small refrigerator, a kettle, a writing desk and air conditioning, the overall comfort and tidiness make up for these minor shortcomings.
Guests particularly loved the spaciousness of certain rooms, especially those suitable for families. The delicious food, including impressive breakfasts and lunches, adds to the positive experience. A few minor issues, such as occasional noise from the parking lot, the need for better toilet maintenance and some signs of inadequate cleaning, have been noted but do not overshadow the generally positive feedback.
Overall, Hotel&Restaurant Premium Club delivers a comfortable stay with its cozy, clean and modern rooms, beautiful views and friendly service, making it a delightful choice for travelers.
Beds
However, there were complaints about narrow beds and certain beds being very uncomfortable or even broken, though the latter were quickly repaired upon request. Pillows were a frequent point of dissatisfaction with some reviews mentioning they were too high, too soft or downright uncomfortable. There were also instances of housekeeping issues, including a report of someone else's hair on the bed at check-in. Despite these issues, the overall sentiment leans toward a relatively comfortable sleeping experience, particularly in their higher-end accommodations.
Cleanliness
The premises, including the grounds and pool area, are always well-maintained, creating a pleasing and inviting environment. The staff's friendliness and attentiveness further enhance the overall experience, making guests feel well-taken care of during their stay.
However, there are occasional mentions of minor issues that could use attention, such as the need for cosmetic repairs in some rooms and specific instances of subpar cleaning or dirty glasses not being changed. Despite these isolated occurrences, the general consensus among guests highlights superb levels of cleanliness throughout the hotel and its facilities.
In summary, Hotel&Restaurant Premium Club prides itself on its cleanliness and thoughtful touches, ensuring a pleasant and welcoming stay for all its guests.
Staff
The restaurant's waitstaff receives commendations for their attentiveness, complementing the delicious cuisine offered. The overall service is described as top-notch with staff members being very polite, professional and quick to assist with any requests or issues, such as rapidly addressing technical problems like a bothersome radiator.
Despite occasional remarks about disorganization and indifference, the general sentiment portrays a group of diligent and courteous individuals dedicated to hospitality. The friendly demeanor of the receptionists, noted as especially wonderful, contributes significantly to the overall positive guest experience.
In summary, the staff's cordial and helpful nature remains a prominent feature of Hotel&Restaurant Premium Club, enhancing the appeal of its scenic location and excellent amenities.
Wi-Fi
Pool
Families seem to particularly enjoy the pool, noting that children had a great time with the provided vests and balls. The cleanliness of the pool and surrounding area is another highlight, ensuring a pleasant and hygienic environment for all guests. For those who love a quiet swim, the pool's availability until 10 PM allows for an evening dip without the usual crowd.
Despite its many praises, a minor downside mentioned is the limited number of loungers, which can lead to some feeling the pinch during busier times. Nonetheless, the presence of additional amenities like a gym, sauna and playroom enhances the overall experience.
With its warm, clean and consistently heated water, the pool at Hotel & Restaurant Premium Club stands out as a major asset, providing guests with a refreshing and enjoyable stay.
Family
The hotel's outdoor areas do not disappoint, featuring a modern, well-maintained heated pool that provides a comfortable swim even when the weather is cooler. The views of the mountains and the overall tranquil environment add an extra layer of relaxation. Families have also noted the hotel’s pet-friendly policy, making it a great spot for those who don’t want to leave their furry friends behind.
Located conveniently for ease of access, the hotel ensures that every member of the family, whether young or old, has something enjoyable to do. Activities range from children's playrooms to adult-friendly entertainment like hockey and tennis. The combination of a warm, inviting atmosphere and a wide variety of amenities makes Hotel&Restaurant Premium Club an ideal choice for a peaceful and memorable family vacation.
Heated Pool
Dog Friendly
Yes, Hotel&Restaurant Premium Club has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel&Restaurant Premium Club.
Yes, Hotel&Restaurant Premium Club welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Hotel&Restaurant Premium Club.
No, Hotel&Restaurant Premium Club doesn't have a gym.
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