Balneo and SPA Complex MINERAL YAGODA
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Summary of reviewsBalneo and SPA Complex MINERAL YAGODA enjoys a serene and picturesque location that offers stunning mountain views and a tranquil atmosphere, making it an ideal retreat for relaxation. Guests appreciate the scenic beauty, especially the nearby park and old oak forest, which enhance the serene environment. The surrounding clean air and overall quietness add to the allure of this peaceful getaway.
The breakfast experience at the complex is generally positive with guests praising the quality and variety of the offerings, though there are some calls for improvement in diversity and consistency. Dinner also receives mixed feedback with many commending the high quality and taste of the food, despite some noting the limited menu and high prices in relation to portion sizes.
Rooms at the complex are well-regarded for their cleanliness, comfort and spaciousness. They are maintained daily, providing a cozy and inviting space for guests. However, there are occasional issues with maintenance that detract from the overall experience. Suggestions for improvements, such as adding kettles for hot beverages, would enhance guest comfort further.
Cleanliness across the complex garners mixed reviews. While many areas, including the spa zones and pools, are praised for their cleanliness, there are notable concerns about neglected areas, such as mold in bathrooms and the cleanliness of the children's pool. This indicates a need for more consistent upkeep.
The staff at Balneo and SPA Complex MINERAL YAGODA are frequently described as friendly, attentive and helpful, creating a welcoming atmosphere. Nonetheless, some guests have experienced unprofessionalism and inattentiveness from certain staff members, suggesting room for improvement in training and professionalism.
The spa is a highlight for many guests, appreciated for its relaxing and rehabilitative facilities. Despite some issues with non-functional amenities and cleanliness, the spa remains a valued feature of the complex. Pools, both indoor and outdoor, are celebrated for their therapeutic warm mineral water and overall cleanliness. The outdoor pool is particularly noted for its beauty and spaciousness, while the indoor pool is valued for its warmth and calming environment, although it could benefit from renovation to address maintenance concerns.
Reviews of the beds are mixed with some guests finding them comfortable and others pointing out issues with comfort and bedding quality. The complex falls short of meeting the full expectations of its four-star rating, particularly in furniture quality and breakfast variety, but it continues to attract guests due to its appealing location and amenities.
Overall, Balneo and SPA Complex MINERAL YAGODA is favored for its beautiful location, friendly staff and quality spa and pool facilities, though there is room for improvement in several areas to fully align with its four-star rating.
Categories
The breakfast experience at the complex is generally positive with guests praising the quality and variety of the offerings, though there are some calls for improvement in diversity and consistency. Dinner also receives mixed feedback with many commending the high quality and taste of the food, despite some noting the limited menu and high prices in relation to portion sizes.
Rooms at the complex are well-regarded for their cleanliness, comfort and spaciousness. They are maintained daily, providing a cozy and inviting space for guests. However, there are occasional issues with maintenance that detract from the overall experience. Suggestions for improvements, such as adding kettles for hot beverages, would enhance guest comfort further.
Cleanliness across the complex garners mixed reviews. While many areas, including the spa zones and pools, are praised for their cleanliness, there are notable concerns about neglected areas, such as mold in bathrooms and the cleanliness of the children's pool. This indicates a need for more consistent upkeep.
The staff at Balneo and SPA Complex MINERAL YAGODA are frequently described as friendly, attentive and helpful, creating a welcoming atmosphere. Nonetheless, some guests have experienced unprofessionalism and inattentiveness from certain staff members, suggesting room for improvement in training and professionalism.
The spa is a highlight for many guests, appreciated for its relaxing and rehabilitative facilities. Despite some issues with non-functional amenities and cleanliness, the spa remains a valued feature of the complex. Pools, both indoor and outdoor, are celebrated for their therapeutic warm mineral water and overall cleanliness. The outdoor pool is particularly noted for its beauty and spaciousness, while the indoor pool is valued for its warmth and calming environment, although it could benefit from renovation to address maintenance concerns.
Reviews of the beds are mixed with some guests finding them comfortable and others pointing out issues with comfort and bedding quality. The complex falls short of meeting the full expectations of its four-star rating, particularly in furniture quality and breakfast variety, but it continues to attract guests due to its appealing location and amenities.
Overall, Balneo and SPA Complex MINERAL YAGODA is favored for its beautiful location, friendly staff and quality spa and pool facilities, though there is room for improvement in several areas to fully align with its four-star rating.
Hotel with Spa
Situated in Yagoda, this complex provides balneo and spa treatments. It offers a variety of therapies and wellness programs, making it suitable for guests seeking relaxation and health benefits.
Family Friendly Hotel
This complex is focused on balneo and spa treatments, offering health and relaxation benefits for families. The location provides a tranquil environment, suitable for both adults and children.
Hotel with Swimming Pool
The complex features a jacuzzi. The pool area receives positive remarks for its size, warmth and cleanliness, providing a relaxing spot for visitors.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
4-Star Hotel
Located in the village of Yagoda, this complex offers balneo and spa treatments. The complex focuses on providing health and wellness services.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor mineral swimming pool and a dedicated children's pool, both with mineral water. It also offers an outdoor jacuzzi with Black Sea lye, providing a comprehensive outdoor water experience.
Hotel with Indoor Pool
The hotel features an indoor pool. Some guests describe the pool as beautiful and large.
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
Hotel with Children's Pool
Hotel with Heated Pool
About Balneo and SPA Complex MINERAL YAGODA
License: PK-19-13066
Guest Reviews
Location
One of the highlights of the area is the adjacent beautiful park, which provides an ideal setting for picturesque walks, even in the winter months. Furthermore, the village of Yagoda, where the complex is situated, has received positive remarks for its surprising charm and pleasant ambiance.
For nature enthusiasts, an old oak forest, renowned for its beauty, is located just 4 km away, adding another dimension to the scenic allure of the area. Additional mentions praise the clean air and overall quietness, making this location a perfect retreat from the hustle and bustle of everyday life.
Breakfast
Despite these positive notes, some guests find the breakfast offerings to be modest, meager and monotonous. A few reviews mention that considering the hotel is rated 4 stars, the breakfast could be more diverse and elaborate. Instances of poor breakfast quality and a lack of variety were pointed out with one reviewer noting an unfortunate incident of mold on a bread slice.
In summary, while the breakfast at this complex receives praise for its quality, variety and taste, there's room for improvement to fully meet the expectations set by the hotel's star rating.
Dinner
However, some guests noted a limited selection on the menu, describing it as not up to standard and expressing dissatisfaction with both the variety and taste of some items. The critique extended to the high prices, which many felt did not align with the portion sizes or the quality of the meals offered. Despite these concerns, the overall sentiment leans towards a positive culinary experience with standout moments of high-quality dishes and attentive service making dining at the hotel a memorable component for many visitors.
Rooms
However, there are a few areas where the rooms fall short. Some guests reported issues such as leaking air conditioners, broken sinks, mold in the bathrooms and a lack of consumable supplies. Additionally, the noise level from air conditioners and insufficient soundproofing can be a concern. Despite these minor drawbacks, the overall impression of the rooms is positive, attributed to their cleanliness, spaciousness and the courteous attitude of the staff. The rooms largely meet the expectations associated with a 4-star rating, although adding amenities like a kettle for hot beverages would enhance the guest experience.
Beds
Cleanliness
Staff
The personnel at the spa received particular praise, being singled out for their excellent service. Despite these positive comments, there were suggestions for improvements, such as more staff members to avoid understaffing issues and the introduction of uniforms and name badges for clarity and professionalism.
Overall, while the majority of guests enjoyed interactions with the cheerful and obliging staff, there are areas highlighted for improvement to enhance the overall guest experience.
Spa
Pool
The indoor pool is described as big and warm, though some guests feel it could benefit from renovation and highlight issues with overcrowding. The complex also features a jacuzzi and ensures that the sauna and bathroom maintain necessary temperatures for a comfortable experience. Amenities such as sun loungers and umbrellas are adequate for guests’ needs, although the absence of a lifeguard is a point of concern for some. Overall, the pool area at Balneo and SPA Complex MINERAL YAGODA receives positive remarks for its size, warmth and cleanliness, providing a relaxing spot for visitors.
4 Star
Outdoor Pool
Indoor Pool
However, there are frequent mentions that the indoor pool could use some maintenance and renovation with some guests pointing out that it appears to be deteriorating and is not adequately maintained. Additionally, the indoor pool is considered not spacious enough to accommodate a large number of people comfortably. Despite these issues, the overall sentiment suggests that the pool remains a valuable and enjoyable feature of the complex, contributing to an overall relaxing experience.
Yes, Balneo and SPA Complex MINERAL YAGODA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Balneo and SPA Complex MINERAL YAGODA.
No, Balneo and SPA Complex MINERAL YAGODA doesn't allow dogs.
Yes, parking facilities are available at Balneo and SPA Complex MINERAL YAGODA.
No, Balneo and SPA Complex MINERAL YAGODA doesn't have a gym.
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