Surreal Motel

Xinzhuang 25.02842100, 121.43366400 , No.187, Hougang 1st Road (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Surreal Motel receives consistent praise from guests for its prime location near Fu Jen Catholic University, which is surrounded by numerous dining options, convenience stores and shops with convenient public transportation access via the nearby Fu Da MRT station. Despite a few remarks about the location being slightly remote, the easy access to various amenities like Costco and popular eateries more than compensates for it. The inclusion of an independent garage and other practical living facilities further enhance its appeal, making it suitable for both business and leisure stays.

Breakfast at the Surreal Motel is widely appreciated for its varied and delicious buffet-style offerings, which cater to different tastes with both Chinese and Western dishes. Guests laud the quality and portions, describing the freshly cooked food as flavorful and satisfying. Although some suggest adding more variety, the overall feedback on the breakfast experience remains highly positive.

The dinner options receive a nod for variety and freshness, though some guests suggest having dinner outside due to plentiful nearby dining choices. The ample spread is noted, but there’s a consensus that further enhancements could better meet expectations.

The rooms at Surreal Motel stand out for their spaciousness and cleanliness with many guests highlighting the comfortable and well-furnished accommodations. The large bathrooms with luxurious amenities like spa-quality showers, saunas and bathtubs are particularly praised. The pristine condition of the rooms and the absence of smoke smells contribute to an overall cozy and comfortable environment. Guests also note the excellent service provided by the friendly and courteous staff, which enhances their stay. The presence of modern amenities in the rooms further adds to the comfort and satisfaction of the guests.

Cleanliness is another strong point with reviews emphasizing the high hygiene standards maintained throughout the motel. The clean and well-kept environment extends to the breakfast restaurant, though occasional minor issues are mentioned. Guests appreciate the attentiveness of the staff and the overall sanitation efforts, which significantly contribute to a comfortable stay.

The staff at Surreal Motel receive high marks for their friendly, professional and attentive service. Guests often highlight the courteous and responsive nature of the reception staff and their willingness to accommodate special requests, which adds to the overall positive experience. Despite a few isolated negative remarks, the general feedback reflects a high standard of customer service.

While the free Wi-Fi service at the Surreal Motel receives mixed reviews with some guests mentioning occasional connectivity issues, the facilities provided are generally satisfactory. There is room for improvement in the internet consistency, particularly in enabling TV internet functionalities.

The parking facilities are well-received, offering dedicated spaces, independent garages and convenience, even though some guests note the need for better signage and the occasional narrow space. These features are particularly appreciated for their practicality, especially with options like parking spaces right outside the rooms.

Beds at the Surreal Motel are described as exceptionally comfortable with many guests praising the large size and soft mattresses. The bedding cleanliness and comfort contribute to a restful night’s sleep, although a few guests find the beds a bit too soft. Overall, the spacious and comfortable sleeping arrangements please a wide range of visitors.

Finally, as a three-star establishment, the Surreal Motel delivers high cost performance, offering facilities and services that exceed its rating. The accommodations are considered nice, classy and reasonably priced, providing good value for money. The spacious and well-equipped rooms, combined with the high cleanliness standards, make it a solid choice for travelers seeking both comfort and affordability.
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Motel with Parking

3-Star Motel

Room Types
Business Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin/double room offers air conditioning, a minibar, a tea and coffee maker, a sofa and a flat-screen TV with cable channels. The unit offers 2 beds.

Superior Queen Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Comfort Triple Room The spacious triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Superior Twin Room The spacious twin room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This twin room features a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.

Deluxe Queen Room The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Superior King Suite The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Comfort Quadruple Room The spacious quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This quadruple room has a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests.

Premium Quadruple Room The spacious quadruple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This quadruple room has a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

Queen Room Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a sofa. The unit offers 1 bed.

Deluxe Twin Room The spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This twin room features a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.

Superior Queen Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Superior King Suite The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Budget Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room offers air conditioning, a minibar, a tea and coffee maker, a sofa and a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe King Suite The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This suite has a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a sofa. The unit has 1 bed.

Deluxe Twin Room The spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Standard Double Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a minibar, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Standard Double Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a minibar, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Deluxe Double Suite (Check-in after 22:00) The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This double room features a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

Superior King Suite (Check-in after 22:00) The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This suite has a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Superior Queen Room (Check-in after 22:00) The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This double room features a tea and coffee maker, a sofa, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

About Surreal Motel
License: 0950604088
Guest Reviews
8.5
Very Good
Location
Situated near Fu Jen Catholic University, the Surreal Motel boasts a prime location praised by many guests. Its proximity to a number of dining options, convenience stores and shops makes the surroundings lively and practical for visitors. The motel's location offers excellent access to public transportation with the Fu Da MRT station close by and the Feng Chia University Shuttle Station not far away, making commutes straightforward.

Though a few reviews mentioned the location being a bit of a walk from the train stations and relatively remote, the extensive availability of nearby food chains, stores and other urban facilities compensates well for it. Guests appreciated the convenience of having various amenities close by, including Costco and popular local eateries like No66 Italian Noodles and Shi Er Guo hot pot.

Additionally, the presence of an independent garage and good living facilities enhance the appeal of this accommodation. Whether for business trips or leisurely stays, the Surreal Motel satisfies diverse travel needs with its accessible and convenient location, ensuring that guests have nearly everything they need within easy reach.

Breakfast
Guests widely appreciate the varied and delicious breakfast offered at Surreal Motel. The buffet-style service includes an abundant selection of both Chinese and Western dishes, catering to a diverse range of tastes. Traditional Chinese options like porridge and side dishes are complemented by Western staples such as toast, pancakes, freshly fried sunny-side-up eggs and radish cakes. Many guests highlight the high quality and generous portions of the breakfast, describing it as flavorful and satisfying.

Despite some comments on the lack of extensive options, the majority praise the freshness and taste with specific positive notes on dishes cooked freshly and the inclusion of beverages like fresh milk, coffee and fruit juice. The complimentary breakfast adds significant value to the stay and some even suggest it to be a great deal considering the quality provided.

Even though some reviews mention areas for improvement—such as adding more variety and ensuring certain items like soy milk are fresh—the overall consensus points towards a highly enjoyable and well-prepared breakfast experience at Surreal Motel. The breakfast’s consistent quality and ample selection make it a noteworthy part of the guest experience, appealing to both local and international palates.

Dinner
Guests at Surreal Motel generally appreciate the ample variety of food on offer with several noting the availability of freshly prepared dishes like radish cakes and omelettes. The dinner spread is described as varied, though some feel it could benefit from further improvements, such as including vegetarian options. A few reviews suggest that having dinner outside the hotel could be more satisfying, given the numerous dining options in the vicinity. Overall, while there is a good selection of dishes, some believe there is room for enhancement to better meet guests' expectations.

Rooms
Nestled in a convenient location, the Surreal Motel stands out for its incredibly spacious and clean rooms, a recurring highlight in guest reviews. Visitors repeatedly mention the ample space in the accommodation, often describing it as large, comfortable and well-furnished. The bathrooms also receive high praise for their generous size and luxurious amenities, including spa-quality showers, saunas and large bathtubs which offer a relaxing experience.

Cleanliness is another strong point for this motel with multiple reviews emphasizing the pristine condition of both the rooms and the bathrooms. The accommodation feels clean and tidy and the environment is described as overall cosy and comfortable. Guests appreciate the smoke-free atmosphere with many noting the absence of any residual smoke smell.

The beds, particularly in the larger rooms, are noted for their comfort, although one guest found the bed slightly too soft. Rooms are described as not only spacious but also well-equipped, featuring modern amenities such as massage bathtubs, steam rooms and even ovens.

Many guests also mention the excellent service with friendly and courteous reception staff enhancing the stay. Some guests were pleasantly surprised by complimentary upgrades, adding to the overall positive experience. The breakfast offered is often described as good and plentiful, adding to the comfort of the stay.

In summary, the Surreal Motel offers a luxurious and comfortable stay with its large, clean and well-equipped rooms. The spacious bathrooms, exceptional service and convenient location make it a favored choice for travelers seeking both comfort and value.

Beds
Surreal Motel offers guests an impressive experience when it comes to bed comfort with many highlighting the exceptional size and softness of the beds. The majority of reviewers found the beds to be large with king-size options frequently mentioned, making them suitable for a restful night's sleep. The mattresses received positive feedback for their comfort with descriptions ranging from soft and pocket-spring to firm and just right in terms of firmness. Many guests commented on the overall cleanliness and comfort of the bedding, though a few noted occasional issues with cleanliness.

Despite some reports of the beds being too soft, many travelers enjoyed the comfortable sleeping arrangements and appreciated the spaciousness of both the beds and the rooms. The soft and comfortable pillows further contributed to a good night's sleep. Surreal Motel seems to have struck a balance that generally pleases a wide array of visitors, making it a comfortable choice for those looking for ample, restful sleeping quarters.

Cleanliness
Surreal Motel boasts a largely positive reputation for its cleanliness, frequently praised by guests for its impressive hygiene standards. Most travelers remark that the rooms are very clean, spacious and well-maintained. The environment of the hotel, including the breakfast restaurant, also receives commendations for being clean and tidy. The facility maintains a high level of cleanliness despite occasional reports of minor issues such as dust in the air vents, sporadic sightings of small cockroaches and sometimes noticeable odors of smoke.

The staff's attentiveness and the hotel’s overall sanitation efforts are highly appreciated, contributing significantly to the guests' comfort. Bathrooms are another highlight, often noted for their cleanliness and additional amenities like showers, jacuzzis and saunas. However, a few reviews mention areas requiring attention such as incomplete cleaning or missing amenities. These concerns seem to be isolated, as many guests express satisfaction with the level of cleanliness and the environmental hygiene of the hotel.

Overall, Surreal Motel is regarded as a clean and comfortable option with spacious rooms, efficient housekeeping and a clean environment that enhances the guests' experience.

Staff
The reviews for the staff at Surreal Motel paint a picture of a team that prioritizes excellent customer service. Guests are consistently greeted by friendly, professional and attentive staff members, particularly at the front desk. The reception staff is frequently noted for being courteous, responsive and polite with some reviews highlighting their willingness to go the extra mile for the guests, such as confirming check-in times before arrival and even turning back with a gift for a guest's birthday.

The service staff throughout the motel receive positive remarks for their good attitudes and kind nature, often described as friendly and helpful. Their consistency in providing thoughtful and accommodating service stands out with many guests noting that they were impressed by the careful attention and responsiveness they received.

Staff at the restaurant, especially during breakfast, maintain a courteous demeanor, contributing to a pleasant dining experience. This commitment to friendly service is echoed across various roles within the motel, from cleaning personnel to customer service representatives.

However, not all reviews are entirely positive. A few guests mentioned minor issues, such as a staff member's difficulty with English and instances of negative attitudes. Despite these occasional drawbacks, the majority of feedback reflects a high standard of service and a positive overall impression of the staff at Surreal Motel.

Wi-Fi
The Surreal Motel offers an overall positive experience with its facilities, though there are mixed reviews about its Wi-Fi service. The internet connection, while generally regarded as above average, has been noted to have occasional issues with some guests mentioning that it was sometimes weak or not working at all. Despite this, the motel does provide comprehensive amenities and the other equipment available is up to standard. One notable downside is that the TVs in the rooms do not support internet connectivity or YouTube, which has left some guests disappointed. Although the accommodation relies primarily on in-room Wi-Fi since there is no broader signal coverage, the experience seems generally satisfactory but could benefit from improvements in internet consistency.

Parking
Surreal Motel offers a range of parking options that cater to various needs, enhancing the convenience of guests. Highlights include dedicated car parking spaces, independent garages and private garages, emphasizing the ease with which guests can access their vehicles. Many guests appreciate the high value for money that comes with rooms featuring private garages. The parking options extend to spaces right outside the rooms, making it easy to manage luggage.

Additionally, parking areas often include canopies and good air circulation, which are appreciated features. Although some guests noted that the parking spaces can be narrow and there may be occasional issues with signage, the overall feedback points to a convenient parking experience. For some guests, parking is situated a bit farther away from their rooms, yet still accessible and often close to the outskirts and the MRT station. Overall, the parking facilities at Surreal Motel are well-received for their convenience and practicality.

3 Star
Surreal Motel offers high cost performance with facilities and services that are comparable and comfortable. Despite being a three-star establishment, it manages to feel more than okay for its rating. The motel is described as nice, classy and reasonably priced, making it a good choice for those looking for affordable yet quality accommodation. The breakfast provided is good and the rooms are noted for their spaciousness and nice specifications, adhering to what one would expect from a standard motel. Cleanliness, particularly of the beds, is frequently highlighted. While some mention the housing prices being on the higher side, especially during the pandemic period, the overall sentiment is that it is worth the price. Generally, the motel receives positive remarks for its equipment and room size, making it a solid option for travelers seeking value for money.


No, Surreal Motel doesn't have any pool.

No, a spa isn't available at Surreal Motel.

No, Surreal Motel doesn't allow dogs.

Yes, parking facilities are available at Surreal Motel.

No, Surreal Motel doesn't have a gym.

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