ROOF TOP Hotel XILITLA
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Summary of reviewsROOF TOP Hotel XILITLA enjoys a prime location in the heart of charming Xilitla, offering easy access to local attractions like the central square, Posada Castillo hotel and the Leonora Carrington museum. Guests appreciate the convenience and comfort of being within walking distance to everything, complemented by a picturesque rooftop with panoramic views. The hotel is further praised for its reasonable prices, ample parking and commendable cleanliness.
The breakfast experience revolves around complimentary coffee and bread, which many guests find delightful. Although some express a desire for more extensive breakfast options, the complimentary tea and coffee are frequently highlighted as a pleasant perk, enhancing the overall stay.
Rooms at the hotel are generally lauded for their cleanliness, comfort and spaciousness. However, they are noted as basic with minimal furnishings and some areas like lighting, storage and bathroom facilities could benefit from improvements. Despite these drawbacks, the rooms' practical layouts and excellent views contribute to guest satisfaction.
Cleanliness at the hotel is consistently praised with rooms and facilities well-maintained. Attention to detail by the cleaning staff and the overall standard of hygiene are highlights, though there are mentions of the pool and parking lot needing better maintenance.
Staff service stands out prominently with guests frequently commending the friendliness, attentiveness and professionalism of the staff. The hotel owner and reception desk personnel receive special mentions for their welcoming and helpful nature, significantly enhancing the guest experience.
The Wi-Fi service, however, is a notable downside with many guests reporting issues with connectivity and speed, especially on higher floors.
The rooftop terrace is widely appreciated for its stunning views from the pool area. While the pool is described as beautiful and generally clean, it receives mixed feedback regarding its size and temperature with some guests finding it smaller than expected or too cold.
The parking situation garners mixed reviews. While secure and free parking is available, the parking area is small and difficult to navigate with access involving a gym and stairs, which can be inconvenient for some.
The beds receive mixed feedback with many guests finding them comfortable and cozy, though some criticize the mattress and bedding quality. Despite these occasional issues, the rooms' decor and overall comfort contribute positively to the guest experience.
Overall, ROOF TOP Hotel XILITLA offers comfort, convenience and exceptional service, making it a commendable choice for travelers looking to explore the historic and cultural essence of Xilitla.
Categories
The breakfast experience revolves around complimentary coffee and bread, which many guests find delightful. Although some express a desire for more extensive breakfast options, the complimentary tea and coffee are frequently highlighted as a pleasant perk, enhancing the overall stay.
Rooms at the hotel are generally lauded for their cleanliness, comfort and spaciousness. However, they are noted as basic with minimal furnishings and some areas like lighting, storage and bathroom facilities could benefit from improvements. Despite these drawbacks, the rooms' practical layouts and excellent views contribute to guest satisfaction.
Cleanliness at the hotel is consistently praised with rooms and facilities well-maintained. Attention to detail by the cleaning staff and the overall standard of hygiene are highlights, though there are mentions of the pool and parking lot needing better maintenance.
Staff service stands out prominently with guests frequently commending the friendliness, attentiveness and professionalism of the staff. The hotel owner and reception desk personnel receive special mentions for their welcoming and helpful nature, significantly enhancing the guest experience.
The Wi-Fi service, however, is a notable downside with many guests reporting issues with connectivity and speed, especially on higher floors.
The rooftop terrace is widely appreciated for its stunning views from the pool area. While the pool is described as beautiful and generally clean, it receives mixed feedback regarding its size and temperature with some guests finding it smaller than expected or too cold.
The parking situation garners mixed reviews. While secure and free parking is available, the parking area is small and difficult to navigate with access involving a gym and stairs, which can be inconvenient for some.
The beds receive mixed feedback with many guests finding them comfortable and cozy, though some criticize the mattress and bedding quality. Despite these occasional issues, the rooms' decor and overall comfort contribute positively to the guest experience.
Overall, ROOF TOP Hotel XILITLA offers comfort, convenience and exceptional service, making it a commendable choice for travelers looking to explore the historic and cultural essence of Xilitla.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
Small Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of charming Xilitla, ROOF TOP Hotel XILITLA boasts a prime location that consistently impresses its guests. A stone's throw away from the central square and just a block from downtown, visitors find the convenience of being within walking distance to local attractions, including the Posada Castillo hotel and the Leonora Carrington museum, particularly appealing. This central positioning not only makes navigating the narrow, steep streets of the small city more manageable but also ensures that everything one might need is close at hand.
The hotel is celebrated for its picturesque rooftop, offering breathtaking panoramic views that enhance the overall experience. With such a central and easily accessible spot, coupled with a reasonable price, it strikes a perfect balance between convenience and comfort. The added benefits of ample parking and cleanliness further elevate the stay, making it an excellent choice for those looking to immerse themselves in the historic and cultural essence of Xilitla.
The breakfast experience at ROOF TOP Hotel XILITLA primarily revolves around their complimentary coffee and bread. Many guests appreciated these offerings, describing the coffee as delicious and a nice touch, especially available at the reception. The bread and coffee combo was frequently mentioned in a positive light, making it a pleasant start or end to the day. However, it should be noted that a full breakfast is not included in the stay, leading some guests to describe the breakfast options as limited or poor. Despite this, the availability of complimentary tea and coffee was highlighted as a delightful perk and many found the free coffee and bread enjoyable, adding to the overall experience.
'Roof Top Hotel Xilitla' offers a range of room experiences that travelers find mostly satisfactory. Guests commonly praise the rooms for being clean, comfortable and spacious with highlights including excellent views and practical layouts. The central location of the hotel is also frequently commended, making it convenient for guests to explore Xilitla.
However, there are areas that need improvement. Some guests mention that the rooms are very basic with minimal furnishings and inadequate storage for luggage. Issues such as poor lighting, insufficient towel racks and a lack of amenities like trash cans and bureaus are noted. The bathrooms in particular receive criticism for poor ventilation and low water pressure. A few reviews point out concerns over room security and occasional cleanliness issues.
Overall, while the rooms offer basic comfort and good cleanliness, enhancements in room amenities and facilities could significantly improve guest satisfaction.
At ROOF TOP Hotel XILITLA, the reviews about the beds paint a mixed picture. On the positive side, many guests have found the beds to be very comfortable, highlighting their soft and welcoming nature. Several reviews specifically mention the superior comfort level of both the beds and pillows, making sleeping here a cozy experience for most.
However, the feedback isn't uniformly glowing. Some guests expressed dissatisfaction with the mattresses and bedding, noting them as low quality and uncomfortable. Complaints about old and worn-out bed sheets, as well as the need for bed maintenance in some rooms, were also mentioned. Despite these issues, the overall sentiment leans towards the beds generally providing a good level of comfort for a restful night's sleep.
The decor of the rooms also received positive notes, adding to the overall experience even if the bedding occasionally fell short for some visitors.
At ROOF TOP Hotel XILITLA, guests frequently commend the cleanliness of the rooms and facilities. The general consensus is that the rooms are clean, comfortable and well-maintained, reflecting the hotel's commitment to providing a pleasant stay. Many guests praise the overall cleanliness, mentioning that their rooms were clean and comfortable, often highlighting the quality of room cleaning and the attentiveness of the staff.
However, there are some areas where the hotel could improve. The pool needs better cleaning and maintenance, as multiple guests noted it was not very clean. Additionally, the parking lot and some specifics like blankets and pillowcases could benefit from more rigorous cleaning. Despite these points, the cleanliness at ROOF TOP Hotel XILITLA is frequently described as comparable or superior to other establishments in the area, suggesting it maintains a generally satisfactory standard of hygiene.
ROOF TOP Hotel XILITLA receives high praise for its exceptional staff service, which stands out prominently in guest reviews. Visitors consistently note the friendliness, attentiveness and professionalism of the staff as a highlight of their stay. The hotel owner also garners special mention for providing top-notch service, ensuring guests feel welcomed and well taken care of. Reception desk staff are singled out for their warmth and helpfulness, making check-ins and guest interactions smooth and pleasant.
Guests appreciate the overall quality of service, describing the staff as friendly, cordial, accommodating and understanding. The service in the hotel's restaurant, La Perla, is noted not only for its delicious food but also for the warm, familial atmosphere created by the staff. Despite a couple of mentions regarding booking information and training levels, the overwhelming sentiment is one of satisfaction with the staff's dedication and customer care.
Overall, the positive and welcoming attitude of the staff at ROOF TOP Hotel XILITLA greatly enhances the guest experience, making it a recommended spot for those valuing excellent service and hospitality.
The Wi-Fi experience at ROOF TOP Hotel XILITLA has left much to be desired according to guest reviews. Visitors repeatedly noted issues with the internet, including it being slow, unstable and at times completely unavailable. The Wi-Fi signal struggled particularly on the higher floors and some guests mentioned difficulties in even connecting to the network. There were also comments about the inconvenience of not receiving a Wi-Fi password directly, as it is instead posted on the walls of the corridors. Overall, the hotel's internet service has been described as deficient and problematic, which could be a significant downside for those needing reliable connectivity during their stay.
The rooftop terrace of ROOF TOP Hotel XILITLA is widely appreciated for its stunning views, particularly from the pool area. Guests frequently highlight the beauty of the pool and its surroundings, praising the panoramic and spectacular vistas it offers. Many find the pool to be very clean and commend its overall aesthetic appeal, describing it as a lovely spot to relax.
However, guests have mixed feelings about the pool's size and temperature. Several reviews mention that the pool is smaller than expected and note that the water can be extremely cold, which detracts from the enjoyment for some. Additionally, some visitors have raised concerns about the pool's maintenance, pointing out issues with cleanliness and cloudy water.
Despite these drawbacks, the rooftop pool remains a major draw for guests, who appreciate the blend of scenic views and pleasant facilities. While improvements in maintenance and temperature regulation could enhance the experience, the striking views from the terrace continue to leave a lasting impression.
The parking situation at ROOF TOP Hotel XILITLA receives mixed feedback from guests. On the positive side, the hotel offers secure and free parking with some guests noting that there is ample parking space available. The hotel also provides its own parking facilities, which adds a layer of convenience for visitors.
However, there are several points of concern regarding the parking experience. Many guests highlight that the parking area is quite small and difficult to navigate. The lot's reduced size can make it challenging to find a spot and the access route involves passing through a gym and climbing several stairs, as there is no elevator. This setup may not be ideal for those with heavy luggage or mobility issues. Additionally, some guests mentioned that parking is off-site or a block away from the hotel, which further complicates access to vehicles.
Overall, while the availability of secure and free parking is appreciated, potential visitors should be prepared for a possibly inconvenient parking experience due to the limited and somewhat awkward layout of the parking facilities.
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Location
The hotel is celebrated for its picturesque rooftop, offering breathtaking panoramic views that enhance the overall experience. With such a central and easily accessible spot, coupled with a reasonable price, it strikes a perfect balance between convenience and comfort. The added benefits of ample parking and cleanliness further elevate the stay, making it an excellent choice for those looking to immerse themselves in the historic and cultural essence of Xilitla.
Breakfast
Rooms
However, there are areas that need improvement. Some guests mention that the rooms are very basic with minimal furnishings and inadequate storage for luggage. Issues such as poor lighting, insufficient towel racks and a lack of amenities like trash cans and bureaus are noted. The bathrooms in particular receive criticism for poor ventilation and low water pressure. A few reviews point out concerns over room security and occasional cleanliness issues.
Overall, while the rooms offer basic comfort and good cleanliness, enhancements in room amenities and facilities could significantly improve guest satisfaction.
Beds
However, the feedback isn't uniformly glowing. Some guests expressed dissatisfaction with the mattresses and bedding, noting them as low quality and uncomfortable. Complaints about old and worn-out bed sheets, as well as the need for bed maintenance in some rooms, were also mentioned. Despite these issues, the overall sentiment leans towards the beds generally providing a good level of comfort for a restful night's sleep.
The decor of the rooms also received positive notes, adding to the overall experience even if the bedding occasionally fell short for some visitors.
Cleanliness
However, there are some areas where the hotel could improve. The pool needs better cleaning and maintenance, as multiple guests noted it was not very clean. Additionally, the parking lot and some specifics like blankets and pillowcases could benefit from more rigorous cleaning. Despite these points, the cleanliness at ROOF TOP Hotel XILITLA is frequently described as comparable or superior to other establishments in the area, suggesting it maintains a generally satisfactory standard of hygiene.
Staff
Guests appreciate the overall quality of service, describing the staff as friendly, cordial, accommodating and understanding. The service in the hotel's restaurant, La Perla, is noted not only for its delicious food but also for the warm, familial atmosphere created by the staff. Despite a couple of mentions regarding booking information and training levels, the overwhelming sentiment is one of satisfaction with the staff's dedication and customer care.
Overall, the positive and welcoming attitude of the staff at ROOF TOP Hotel XILITLA greatly enhances the guest experience, making it a recommended spot for those valuing excellent service and hospitality.
Wi-Fi
Pool
However, guests have mixed feelings about the pool's size and temperature. Several reviews mention that the pool is smaller than expected and note that the water can be extremely cold, which detracts from the enjoyment for some. Additionally, some visitors have raised concerns about the pool's maintenance, pointing out issues with cleanliness and cloudy water.
Despite these drawbacks, the rooftop pool remains a major draw for guests, who appreciate the blend of scenic views and pleasant facilities. While improvements in maintenance and temperature regulation could enhance the experience, the striking views from the terrace continue to leave a lasting impression.
Parking
However, there are several points of concern regarding the parking experience. Many guests highlight that the parking area is quite small and difficult to navigate. The lot's reduced size can make it challenging to find a spot and the access route involves passing through a gym and climbing several stairs, as there is no elevator. This setup may not be ideal for those with heavy luggage or mobility issues. Additionally, some guests mentioned that parking is off-site or a block away from the hotel, which further complicates access to vehicles.
Overall, while the availability of secure and free parking is appreciated, potential visitors should be prepared for a possibly inconvenient parking experience due to the limited and somewhat awkward layout of the parking facilities.
Yes, ROOF TOP Hotel XILITLA has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at ROOF TOP Hotel XILITLA.
Yes, ROOF TOP Hotel XILITLA welcomes dogs.
Yes, parking facilities are available at ROOF TOP Hotel XILITLA.
Yes, ROOF TOP Hotel XILITLA has a gym.
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