Holiday Inn Express Xi'an Bell Tower by IHG
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Summary of reviewsThe Holiday Inn Express Xi'an Bell Tower by IHG, garners high praise from its diverse group of guests, particularly for its exceptional central location. Nestled in the heart of Xi'an, it offers convenient access to major attractions such as the Bell and Drum Towers, the Muslim Quarter and the ancient city wall. Proximity to the Zhong Lou metro station and various dining options further enhances the convenience, making it an ideal choice for both short visits and extended stays.
Guests consistently commend the hotel for its cleanliness with both rooms and bathrooms described as well-maintained and comfortable. The facilities are modern, well-kept and accommodate families effectively. The diligent and respectful housekeeping staff contribute significantly to the positive experience.
One of the most talked-about aspects is the remarkable breakfast spread. Offering a wide variety of both Eastern and Western dishes, the breakfast service impresses with its quality and abundance. Friendly staff and a clean dining area add to the positive breakfast experience, even though a few guests noted that the area can become crowded and suggested the need for more seating options and additional variety, especially for Western tastes.
Rooms are described as spacious and comfortable with many guests appreciating the modern design and the comfort of the beds. The family rooms receive special acknowledgment for accommodating a family of four comfortably. However, some guests did report issues such as noise from a nearby nightclub, suggesting the provision of earplugs might be useful.
The staff at Holiday Inn Express Xi'an Bell Tower is frequently highlighted for their friendliness and helpfulness. While communication can be a challenge due to the language barrier, the staff effectively use translation apps to assist guests. The positive impact of the friendly and accommodating staff is a recurring theme in guest reviews.
However, the WiFi experience at the hotel is mixed. Some guests report good connectivity, while others face instability and poor signal issues, often having to rely on their own mobile data. Improved WiFi connectivity, particularly in rooms, would significantly enhance guest satisfaction.
Business travelers find the strategic location and modern facilities particularly beneficial. The availability of free and DIY laundry services, reliable tour arrangements and helpful staff add to their positive experiences, making the hotel a favorable choice for business stays.
Overall, the Holiday Inn Express Xi'an Bell Tower stands out as a highly recommended choice for visitors to Xi'an, offering a combination of excellent location, cleanliness, comfortable accommodations and a commendable breakfast service. Despite minor areas for improvement, guests generally leave with a positive impression, making it a solid option for both leisure and business travelers.
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Guests consistently commend the hotel for its cleanliness with both rooms and bathrooms described as well-maintained and comfortable. The facilities are modern, well-kept and accommodate families effectively. The diligent and respectful housekeeping staff contribute significantly to the positive experience.
One of the most talked-about aspects is the remarkable breakfast spread. Offering a wide variety of both Eastern and Western dishes, the breakfast service impresses with its quality and abundance. Friendly staff and a clean dining area add to the positive breakfast experience, even though a few guests noted that the area can become crowded and suggested the need for more seating options and additional variety, especially for Western tastes.
Rooms are described as spacious and comfortable with many guests appreciating the modern design and the comfort of the beds. The family rooms receive special acknowledgment for accommodating a family of four comfortably. However, some guests did report issues such as noise from a nearby nightclub, suggesting the provision of earplugs might be useful.
The staff at Holiday Inn Express Xi'an Bell Tower is frequently highlighted for their friendliness and helpfulness. While communication can be a challenge due to the language barrier, the staff effectively use translation apps to assist guests. The positive impact of the friendly and accommodating staff is a recurring theme in guest reviews.
However, the WiFi experience at the hotel is mixed. Some guests report good connectivity, while others face instability and poor signal issues, often having to rely on their own mobile data. Improved WiFi connectivity, particularly in rooms, would significantly enhance guest satisfaction.
Business travelers find the strategic location and modern facilities particularly beneficial. The availability of free and DIY laundry services, reliable tour arrangements and helpful staff add to their positive experiences, making the hotel a favorable choice for business stays.
Overall, the Holiday Inn Express Xi'an Bell Tower stands out as a highly recommended choice for visitors to Xi'an, offering a combination of excellent location, cleanliness, comfortable accommodations and a commendable breakfast service. Despite minor areas for improvement, guests generally leave with a positive impression, making it a solid option for both leisure and business travelers.
Accessible Hotel
This hotel offers rooms and facilities specifically for disabled guests, including wheelchair access, accessible toilets and bathrooms, and is serviced by a lift. Accessible room types are available.
4-Star Hotel
Located near the Bell Tower, this Holiday Inn Express offers a prime location for exploring the city's cultural sites. It provides essential amenities and services for a convenient stay.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Guest Reviews
Holiday Inn Express Xi'an Bell Tower by IHG, is highly praised for its exceptional location. Situated in the heart of Xi'an, it provides convenient access to the city's major attractions, including the Bell and Drum Towers, the Muslim Quarter and the ancient city wall. The hotel is just a short walk from the Zhong Lou metro station, making it easy for guests to explore the city.
Visitors appreciate the proximity to numerous eateries and the ease of reaching various landmarks and transportation options. The combination of a central location, cleanliness and good overall value makes it an ideal choice for both short visits and extended stays in Xi'an.
Holiday Inn Express Xi'an Bell Tower by IHG, offers a remarkable breakfast experience that guests have praised repeatedly. The breakfast spread impresses with its excellent quality, offering a wide selection of both Eastern and Western dishes. Guests particularly appreciated the variety and abundance of the food, which includes numerous hot and cold options, plenty of fruits and traditional Chinese items such as dumplings and steamed baozi. The inclusion of fried eggs and pastries also adds to the appeal for those seeking more familiar Western breakfast items.
Despite the generally positive feedback, some guests noted that the breakfast area can become quite crowded and suggested the need for more seating options. The service hours from 7 AM to 10 AM are appreciated, providing flexibility for guests. A few reviews mentioned that the breakfast could use a bit more variety, especially for Western tastes, but the overall sentiment remains positive.
Guests also highlighted the friendliness of the staff and the cleanliness of the breakfast area, adding to the overall pleasant experience. While there are some minor areas for improvement, such as more salad options and reducing wait times for the coffee machine, most guests found the breakfast satisfying and above average. The combination of a prime location near tourist attractions and an admirable breakfast service makes this hotel a recommended choice for travelers.
The Holiday Inn Express Xi'an Bell Tower offers a generally positive experience for guests, particularly when it comes to its rooms. Many reviewers appreciated the spacious and clean nature of the accommodation with several noting that the 2 queen bed rooms comfortably fit a family of four along with their luggage. Cleanliness is consistently highlighted with both rooms and bathrooms receiving praise for being well-maintained and tidy. Guests frequently mentioned the comfort of the beds and the modern, functional design of the rooms.
The inclusive breakfast also received positive feedback for its varied and good quality spread. Location-wise, the hotel seems well-placed and many found their rooms to be quiet, particularly those facing the street from higher floors.
However, there are a few notable negatives. Some guests experienced noise issues, especially those with rooms near an adjoining nightclub, which affected their stay. There were occasional mentions of rooms being smaller than expected and some fixtures, like the shower doors, needing maintenance. Additionally, there were a few complaints about room configurations not matching reservations, such as incorrect bed types or missing wardrobes. Despite these issues, the friendly and helpful staff were consistently mentioned as making a positive impact on the overall experience.
The beds at the Holiday Inn Express Xi'an Bell Tower by IHG, receive consistent praise for their comfort and cleanliness. Guests frequently describe the beds as comfortable, cozy and even super comfortable. Many highlight the good quality of the mattresses, contributing to a restful stay. The family rooms are noted to be a bit cramped due to one queen bed and one single bed, but overall, the guests find the beds to be of a good size and comfortable.
Rooms are described as comfortable and spacious with a practical modern design. Despite some issues with background noise from a nearby nightclub, the provision of earplugs helps ensure a good night's rest for all. Additionally, while some guests found the pillows a little soft, the general sentiment remains highly positive about the comfort of the beds.
Overall, the beds at this hotel contribute significantly to the comfort and satisfaction of the guests, making it a well-regarded choice for a stay in Xi'an.
Holiday Inn Express Xi'an Bell Tower by IHG, stands out for its remarkable cleanliness and modern amenities. Most guests commend the hotel for offering very clean and comfortable rooms, creating a pleasant and inviting atmosphere. Rooms are described as clean and tidy with well-maintained bathrooms and comfortable bedding, making it an excellent choice for travelers seeking comfort and hygiene. The facilities are reported to be modern and appear recently renovated, enhancing the overall guest experience.
Attention to cleanliness seems paramount with numerous reviews highlighting the impeccable state of the rooms and common areas. This consistency extends to various aspects of the hotel, including the functional and spacious rooms that cater well to families and individual travelers alike. Guests also appreciate the attentive and respectful housekeeping staff, contributing to an overall sense of well-being during their stay.
While the general consensus is overwhelmingly positive, a few isolated remarks hint at minor areas for improvement, such as the state of the carpets and curtains in some rooms. Despite this, the hotel's commitment to maintaining a clean and comfortable environment prevails as a significant highlight for guests.
Strategically located near the Bell Tower, the hotel not only offers a clean and quiet retreat but also provides seamless access to the city's main attractions, making it a highly recommended choice for visitors to Xi'an.
Holiday Inn Express Xi'an Bell Tower by IHG, boasts an attentive and friendly staff who consistently make an effort to assist guests in every possible way, providing helpful suggestions for exploring, dining and sightseeing around the city. While some guests have noted that communication can be challenging due to a language barrier—many staff members speak little to no English—the hotel personnel often bridge this gap efficiently using translation apps. The reception staff is praised for their warmth and professionalism, always eager to assist with room changes or addressing concerns. Housekeeping is diligent and the overall service is described as enthusiastic and accommodating. The dedication of the staff to ensure a pleasant stay, coupled with their friendly demeanor, leaves a positive impression on most visitors. Although not all employees are equally enthusiastic, the staff's willingness to go above and beyond to meet guests' needs is a recurring highlight in the reviews.
The WiFi experience at Holiday Inn Express Xi'an Bell Tower by IHG, is a mixed bag based on guest reviews. While some have found the WiFi to be good, many others report issues with instability and poor connectivity. The signal often proves to be spotty and unreliable with some guests needing to rely on their own mobile data instead. Slow speeds and an unsteady connection appear to be common problems, especially in the rooms where the internet is either weak or practically unavailable. This inconsistency means that, for a stable connection, guests might frequently have to be in the reception area. Despite the lack of a password requirement, overall satisfaction with the hotel's WiFi is modest at best.
Holiday Inn Express Xi'an Bell Tower proves to be a practical and convenient choice for families looking to explore the historic city of Xi'an. The spacious family rooms, furnished with two true queen beds, easily accommodate a family of four along with their luggage, providing a comfortable base for exploring the area. Despite some comments about dated decor in certain rooms, the overall cleanliness and modern aesthetics received positive remarks.
Visitors commend the hotel for its friendly and helpful staff, who go the extra mile to assist guests and provide excellent recommendations. This has led to guests feeling well-cared for and at home during their stay. The hotel’s location offers convenient transportation options, making it a great choice for short stays when traveling with children.
Families appreciate the practicality and affordability of the hotel with its clean and tidy environment contributing to a satisfying and worry-free trip. Whether the goal is a brief visit or an extended family outing, this hotel comes highly recommended for those traveling to Xi’an.
Holiday Inn Express Xi'an Bell Tower by IHG, is widely praised by business travelers for its strategic central location, making it easy to reach work meetings and explore the main points of interest in Xi'an. The hotel caters effectively to the needs of those working from abroad with dedicated facilities available in the lobby. Modern rooms and excellent varied breakfast, including unique offerings like sour plum soup, add to the appeal.
The convenience of free and DIY laundry services is particularly appreciated by guests on longer journeys, enhancing the overall experience. Additionally, the helpful staff, especially the reception manager, provide valuable support, including booking hotels in other cities and offering useful information for navigating the area. The hotel’s travel counter receives commendations for reliable tours and facilitating a convenient pickup point for tour groups.
Overall, the combination of good service, comfortable facilities and thoughtful amenities like complimentary mineral water make this hotel an excellent choice for business trips.
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Location
Visitors appreciate the proximity to numerous eateries and the ease of reaching various landmarks and transportation options. The combination of a central location, cleanliness and good overall value makes it an ideal choice for both short visits and extended stays in Xi'an.
Breakfast
Despite the generally positive feedback, some guests noted that the breakfast area can become quite crowded and suggested the need for more seating options. The service hours from 7 AM to 10 AM are appreciated, providing flexibility for guests. A few reviews mentioned that the breakfast could use a bit more variety, especially for Western tastes, but the overall sentiment remains positive.
Guests also highlighted the friendliness of the staff and the cleanliness of the breakfast area, adding to the overall pleasant experience. While there are some minor areas for improvement, such as more salad options and reducing wait times for the coffee machine, most guests found the breakfast satisfying and above average. The combination of a prime location near tourist attractions and an admirable breakfast service makes this hotel a recommended choice for travelers.
Rooms
The inclusive breakfast also received positive feedback for its varied and good quality spread. Location-wise, the hotel seems well-placed and many found their rooms to be quiet, particularly those facing the street from higher floors.
However, there are a few notable negatives. Some guests experienced noise issues, especially those with rooms near an adjoining nightclub, which affected their stay. There were occasional mentions of rooms being smaller than expected and some fixtures, like the shower doors, needing maintenance. Additionally, there were a few complaints about room configurations not matching reservations, such as incorrect bed types or missing wardrobes. Despite these issues, the friendly and helpful staff were consistently mentioned as making a positive impact on the overall experience.
Beds
Rooms are described as comfortable and spacious with a practical modern design. Despite some issues with background noise from a nearby nightclub, the provision of earplugs helps ensure a good night's rest for all. Additionally, while some guests found the pillows a little soft, the general sentiment remains highly positive about the comfort of the beds.
Overall, the beds at this hotel contribute significantly to the comfort and satisfaction of the guests, making it a well-regarded choice for a stay in Xi'an.
Cleanliness
Attention to cleanliness seems paramount with numerous reviews highlighting the impeccable state of the rooms and common areas. This consistency extends to various aspects of the hotel, including the functional and spacious rooms that cater well to families and individual travelers alike. Guests also appreciate the attentive and respectful housekeeping staff, contributing to an overall sense of well-being during their stay.
While the general consensus is overwhelmingly positive, a few isolated remarks hint at minor areas for improvement, such as the state of the carpets and curtains in some rooms. Despite this, the hotel's commitment to maintaining a clean and comfortable environment prevails as a significant highlight for guests.
Strategically located near the Bell Tower, the hotel not only offers a clean and quiet retreat but also provides seamless access to the city's main attractions, making it a highly recommended choice for visitors to Xi'an.
Staff
Wi-Fi
Family
Visitors commend the hotel for its friendly and helpful staff, who go the extra mile to assist guests and provide excellent recommendations. This has led to guests feeling well-cared for and at home during their stay. The hotel’s location offers convenient transportation options, making it a great choice for short stays when traveling with children.
Families appreciate the practicality and affordability of the hotel with its clean and tidy environment contributing to a satisfying and worry-free trip. Whether the goal is a brief visit or an extended family outing, this hotel comes highly recommended for those traveling to Xi’an.
Business
The convenience of free and DIY laundry services is particularly appreciated by guests on longer journeys, enhancing the overall experience. Additionally, the helpful staff, especially the reception manager, provide valuable support, including booking hotels in other cities and offering useful information for navigating the area. The hotel’s travel counter receives commendations for reliable tours and facilitating a convenient pickup point for tour groups.
Overall, the combination of good service, comfortable facilities and thoughtful amenities like complimentary mineral water make this hotel an excellent choice for business trips.
No, Holiday Inn Express Xi'an Bell Tower by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Xi'an Bell Tower by IHG.
No, Holiday Inn Express Xi'an Bell Tower by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Xi'an Bell Tower by IHG.
No, Holiday Inn Express Xi'an Bell Tower by IHG doesn't have a gym.
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