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Summary of reviewsSituated in the heart of Würzburg, the Best Western Premier Hotel Rebstock offers an exceptional location ideal for exploring the city's rich cultural heritage. Guests consistently praise its proximity to major attractions, such as the Würzburg Residence and cathedral, as well as the ease of accessing shopping and dining options. Despite its central location, the hotel maintains a peaceful ambiance with quiet rooms and convenient nearby parking options.
The breakfast buffet is particularly noteworthy, described as extensive, diverse and catering to various dietary preferences, including vegan options. The quality and presentation of the food are frequently highlighted, along with the attentive service and cozy atmosphere of the breakfast room. Dinner at the hotel's Michelin-starred Restaurant Kuno is also highly praised for its delicious dishes and friendly service, although some guests did experience occasional disappointments due to the restaurant's unexpected closures or limited menu options.
Rooms at the hotel receive accolades for cleanliness, spaciousness and comfort with modern, newly renovated rooms standing out for their stylish decor and excellent amenities. However, some older rooms were noted to require updates and occasionally had minor issues like musty smells or dim lighting. The hotel's overall cleanliness is exceptional, although a few guests reported inconsistencies with the cleaning schedule and attention to detail.
The staff at Best Western Premier Hotel Rebstock are commended for their friendliness and professionalism, contributing to a welcoming and hospitable atmosphere. Guests appreciate the staff's willingness to assist and their competence, making for a pleasant overall service experience.
Complimentary amenities like free wifi, complimentary evening drinks and well-stocked minibars are well-received. However, parking is a mixed experience with some guests finding the underground garage convenient but others encountering high fees and limited spaces. The availability of electric vehicle charging stations is appreciated, though spots can be limited during peak times.
Despite the vibrant nightlife around the hotel occasionally contributing to noise, most guests find the beds comfortable and conducive to a good night's sleep, although there are occasional concerns about mattress firmness and bed configurations. The hotel's four-star rating receives mixed feedback with many praising its value for money, location and modern features, while a few suggest improvements in cleanliness and amenities to meet the standard consistently.
Overall, Best Western Premier Hotel Rebstock combines historic charm and modern comforts, making it a highly recommended choice for travelers seeking both leisure and business accommodations in Würzburg. Show more
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Categories
Luxury Hotel
A 4-star Premier historic hotel in Würzburg dating back to 1408, featuring a modern luxury addition with extravagant rooms. It offers two in-house restaurants, including an award-winning fine-dining option.
Hotel Taking Steps Towards Sustainability
Best Western has a system-wide commitment to sustainability, encouraging their hotels to implement eco-friendly practices.
Dog Friendly Hotel
This hotel is listed among the top pet-friendly hotels. Even without detailed information about specific amenities, its inclusion suggests it meets a certain standard for accommodating dogs.
Hotel near Nightlife Spots
Located on Neubaustraße, the Best Western Premier Hotel Rebstock is situated in a central area of Würzburg, offering good access to the city's nightlife. Its location provides proximity to various bars and entertainment venues. The hotel is a comfortable choice for those looking to explore the local nightlife scene.
Hotel with Parking
This hotel is listed as having parking available. Specific details about the type and cost of parking were not readily available in the search results.
EV charging stations
Hotel with EV Charging Stations
This hotel features electric vehicle charging stations, including two Type-2/Tesla Superchargers. Parking is available in a small underground garage at the hotel for a fee, or a public garage is a 5-minute walk away.
4-Star Hotel
This hotel has a central location close to various attractions. It offers spacious rooms, comfortable beds, warm and helpful staff, and a rich buffet breakfast.
Room Types
Economy Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a bath or a shower. The single room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower. The double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Comfort Double RoomThis double room features air conditioning.
Deluxe Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower. The spacious double room offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a bath or a shower. The single room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Premium Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Executive Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
Junior King Suite with Kitchen and Roof TerraceThis suite is air-conditioned and features a private bathroom, a tea and coffee maker and a terrace.
One-Bedroom King Suite - AnnexThis suite features air conditioning, a tea and coffee maker and a flat-screen TV.
Guest Reviews
8.2
Very Good
Location
Situated in the heart of Würzburg, the Best Western Premier Hotel Rebstock boasts an exceptional location that sets it apart as an ideal choice for travelers. Guests consistently praise its prime, central position, just a short walk from the old town, the Main river and major attractions like the Würzburg Residence and cathedral.
The hotel's location is described as wonderful, unique and perfect for exploring the city with all sights easily accessible on foot. Despite being in the bustling city center, many reviewers appreciate the peaceful ambiance, highlighting that the rooms remain quiet. The convenience of parking near the hotel is another noted advantage.
Overall, the central location not only places guests within easy reach of shopping and dining options but also offers a great starting point for day trips around Würzburg. The friendly and accommodating staff complement the stay, making the hotel a highly recommended choice for both leisure and business travelers looking to explore this historic city.
Breakfast
The breakfast at Best Western Premier Hotel Rebstock receives overwhelmingly positive feedback from guests. Various phrases highlight the exceptional quality and variety at the breakfast buffet with many reviews noting it as extensive, rich and diverse. Guests appreciate the high-quality bread varieties and the fresh, delicious offerings that cater to different dietary preferences, including vegan options.
Several reviews emphasize the attentive and accommodating breakfast staff who contribute to a pleasant and hospitable breakfast experience. The atmosphere in the breakfast room is often described as cozy and beautifully decorated, enhancing the overall dining experience. Though a few guests noted that certain items like scrambled eggs were not up to par and desired more vegan or lactose-free options, these opinions were in the minority.
The breakfast is consistently praised for its flavor and presentation with phrases like "wonderful", "fantastic" and "excellent" frequently used. Guests also appreciate the modern amenities, such as the option to park in the underground garage. The breakfast buffet is seen as a highlight of the stay, offering a wide range of English and continental options to satisfy diverse tastes.
Dinner
The dinner experience at Best Western Premier Hotel Rebstock has garnered considerable attention, especially due to the presence of the Michelin-starred Restaurant Kuno. Diners frequently praise the restaurant for its delicious dishes and friendly service. Many guests find the food to be of high quality and even describe their culinary experiences as mind-blowing. Modern elements combined with the historical ambiance of the building add to the unique dining atmosphere.
Despite its acclaimed status, the restaurant's closure during some guests' stays has been a notable disappointment, especially for those who had specifically booked the hotel to dine there. Additionally, there have been mixed reviews regarding the pre-ordered meals with some diners finding their food cold and others unimpressed by the choices and quality in the lounge.
Portion sizes at dinner could use improvement and the limited menu offered on occasion has been criticized. However, the general sentiment remains positive with many guests recommending the restaurant and its culinary offerings. The integration of modern elements into the historical setting, coupled with commendable service, makes the dining experience memorable for many.
Rooms
Best Western Premier Hotel Rebstock offers a range of rooms that are generally praised for their cleanliness, spaciousness and comfort. Many guests appreciated the size of the rooms with several describing them as large, spacious and well-equipped. Specifically, the modern and newly renovated rooms received positive comments for their stylish decor and excellent amenities.
However, there's notable feedback about some rooms that are outdated or older with furnishings that could use modernization. A few guests mentioned that certain rooms had a musty smell or were positioned in noisy areas, impacting the overall experience. The lighting in some rooms also seemed to be a point of contention, being described as too dim for comfortable reading.
The hotel's newer sections, including the Engelgarten courtyard and adjacent modern building, garnered favorable reviews for their high-quality and modern furnishings. Facilities like bathrooms were mostly considered sizable and well-maintained, although a few mentions were made about outdated or small bathroom setups in older rooms.
Overall, while the hotel excels in providing clean, comfortable and spacious accommodations, potential guests might want to request the newer or recently renovated rooms to ensure a modernized and pleasant stay.
Beds
At Best Western Premier Hotel Rebstock, the beds emerge as a mixed experience according to guest feedback. A significant number of guests praised the beds for their comfort and cleanliness, often describing them as very comfortable with optimal sleep comfort. Some reviews highlighted specific mentions of excellent bedding and very good mattresses. The beds were often lauded for being both comfortable and wide with guests appreciating clean, well-maintained bedding.
However, the reviews also point out some areas of concern. Some guests found the mattresses too soft or too hard, noting instances where the bed sagged or was sunken in the middle. For couples, the issue of two single beds pushed together to form a double bed proved problematic with beds slipping apart during the night. A few guests experienced discomfort due to issues like old or worn beds, noisy plastic mattress protectors and unkempt bedding.
In summary, while a majority of guests felt their beds were comfortable and conducive to a good night’s sleep, there were occasional issues related to mattress softness, bed configurations and maintenance that could affect sleep quality for some visitors.
Cleanliness
Best Western Premier Hotel Rebstock consistently receives positive feedback regarding its cleanliness with many guests praising the hotel for being very clean, neat and tidy. The bathrooms and rooms are especially highlighted as very clean and spacious, often described as spotless. Visitors appreciate the overall cleanliness of the hotel's facilities, mentioning that the condition and hygiene were excellent. Most rooms were found to be well-maintained, bright and friendly.
However, some reviews pointed out inconsistencies in the cleaning schedule and attention to detail. There were occasional reports of visible marks on shower walls, dust and hair on bathroom fixtures and some guests encountered hair in bedding. Specific complaints mentioned about the room service not being carried out daily as a drawback, leading to issues like unemptied garbage, littered floors with crumbs and hair and general uncleanliness in some areas.
Despite these few negatives, the majority of feedback about the hotel's cleanliness is exceptional, contributing to a pleasant and hygienic stay experience for most guests.
Staff
The staff at Best Western Premier Hotel Rebstock consistently receive high praise for their friendliness and professionalism. Guests frequently highlight the extremely friendly and helpful nature of the staff, noting their accommodating and attentive service across all areas of the hotel. The reception team stands out for being particularly welcoming and polite, ensuring a smooth check-in process. Staff members at the breakfast area are also commended for their attentiveness and the quality of service provided.
Many reviews mention the staff's willingness to help and fulfill guests' wishes with an emphasis on their competence and professionalism. Guests often describe the service as excellent and top-notch with some even going as far as to call it perfect and first-class. The staff's unobtrusive yet attentive behavior contributes to a pleasant and personalized guest experience.
While there are occasional mentions of less helpful interactions and pressures faced by some service staff, these instances appear to be rare. Overall, the majority of guests leave with a positive impression of the hotel's staff, describing them as courteous, diligent and always ready to assist, making the overall service experience highly commendable.
Wi-Fi
Guests at the Best Western Premier Hotel Rebstock appreciate the complimentary amenities the hotel offers, such as free beer, wine, coffee and tea in the evening, as well as a welcome bottle of local wine. Many reviewers mention enjoying the complimentary warm milk and honey and the well-stocked minibar, which includes a selection of coffees for the Tassimo machine. Fresh water is also provided every day. Most guests found the WLAN facilities straightforward to use and reliable. However, there were some mentions of limited wifi range on mobile devices and occasional slow speeds, which could affect connectivity. Overall, guests seem pleased with the free amenities and find the wifi services generally reliable, despite a few minor issues.
Parking
The parking situation at Best Western Premier Hotel Rebstock offers multiple options, though it has mixed reviews from guests. Positive aspects include a convenient private underground parking garage with direct access to the hotel via a car elevator, which some found to be a brilliant and fun experience. Motorcyclists also appreciated dedicated storage options. However, the parking spaces were often described as too tight and expensive with fees as high as €25 per night deemed steep by many guests. Additionally, the availability of parking proved to be inconsistent with numerous mentions of insufficient spaces despite reservations and the hotel's underground garage sometimes being unavailable due to construction. For those unable to secure a spot in the hotel's private garage, a public parking garage next door provides an alternative, though it also comes with high costs and lacks discounted rates for hotel guests. Overall, while convenient and secure parking options are available, they come at a significant cost and may not always be sufficient, leaving some guests to seek parking further away.
EV charging stations
The Best Western Premier Hotel Rebstock offers the convenience of electric vehicle charging stations in its garage. Guests appreciate the availability of a few electric charging spots, including two Tesla Destination Chargers. However, there are generally only two to three charging spaces and some guests have faced challenges with reserving these spots or receiving confirmation on their availability. The charging stations, including Wallbox chargers, are situated in the underground parking area, which is currently undergoing renovation, leading to temporary unavailability. While the option to charge electric cars is praised, the limited number of spots can make it difficult during peak times. Despite these limitations, the hotel provides a generally positive experience for electric vehicle owners.
Nightlife
Located in a vibrant area, the nightlife around the Best Western Premier Hotel Rebstock can be quite active, especially on weekends. Guests have reported noise from nearby bars, cafes and restaurants, contributing to a lively atmosphere. The presence of modified motorcycles and groups of night owls adds to the bustling nightlife with roaring engines and loud conversations often extending late into the night. This can result in significant noise pollution, making it challenging to sleep with the windows open. Additionally, the proximity to busy pubs and the occasional loud delivery vehicles further amplify the nighttime noise.
4 Star
The 'Best Western Premier Hotel Rebstock' received mixed reviews regarding its four-star rating and amenities. Guests highlighted the good-value-for-money offer and praised the hotel's excellent price-performance ratio. The central location and modern features were highly recommended, contributing to a great stay for many visitors.
However, some guests found the hotel's overall level and cleanliness not up to four-star standards with specific mentions of old furnishings and a musty smell. Room cleaning services, which occurred every two days, were noted as needing improvement for a four-star establishment. The cost of €200 per night was also mentioned with some suggesting it should be discounted for returning customers. Despite these critiques, the hotel's suitability for a four-star rating was affirmed by several reviewers, who found it worth the money.
Luxury
Best Western Premier Hotel Rebstock boasts a historic charm and is regarded as one of the best accommodations in town, beautifully located in the heart of Würzburg. Visitors appreciate the hotel's nicely renovated, spacious and comfortable rooms. Particularly, rooms in the new building stand out for being very modern, high-quality furnished and luxurious-looking. The comfortable beds and luxurious room amenities add to the overall pleasant stay.
The hotel offers very good food with a rich breakfast being one of its high points. Guests find the thoughtful touches in the hotel appealing, even though the atmosphere sometimes falls short of the expected luxury rating. While the air conditioning is noted to be loud, it is not considered powerful. Occasionally, some chip cards for room access may not work properly, but overall, guests find everything to be very correct without significant issues.
Best Western Premier Hotel Rebstock remains a highly recommended choice for travelers, almost always fully booked due to its excellent location and outstanding offerings. Despite a few minor shortcomings, it is still considered by many as one of the greatest hotels they have experienced.
Dog Friendly
Best Western Premier Hotel Rebstock is celebrated for its exceptional dog-friendly facilities and services. Canine companions are warmly welcomed with thoughtful touches such as pre-prepared dog bowls and blankets in the rooms, ensuring a comfortable stay for pets. Guests frequently noted that their dogs felt at ease and that the hotel staff and other patrons seemed to appreciate the presence of animals.
The hotel demonstrates genuine care for dogs, creating a considerate environment that extends to the dining areas where dogs are allowed at breakfast. On occasion, a few dog hairs on the carpet were mentioned, but this did not overshadow the overwhelmingly positive feedback. Staff at the hotel have been praised not only for their friendliness but also for their flexibility, often accommodating requests such as later check-outs.
Additionally, the hotel has shown generosity by waiving surcharges for dogs in some instances. Overall, Best Western Premier Hotel Rebstock stands out for its dedicated and warm approach to hosting both guests and their four-legged friends.
No, Best Western Premier Hotel Rebstock doesn't have any pool.
No, a spa isn't available at Best Western Premier Hotel Rebstock.
Yes, Best Western Premier Hotel Rebstock welcomes dogs.
Yes, parking facilities are available at Best Western Premier Hotel Rebstock.
No, Best Western Premier Hotel Rebstock doesn't have a gym.