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Freshfields Hotel

Wuri , No. 2, Wenquan Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFreshfields Hotel is highly regarded for its scenic beauty and serene environment. Perched in an elevated, tranquil area, it offers stunning views of Taichung's night scenery, making it an ideal destination for those seeking a peaceful retreat combined with the allure of cityscape glamour. While its remote location implies fewer nearby attractions and limited dining options, the hotel maintains a balance by being close to the city center. Guests appreciate the simplicity of the check-in process and the overall cleanliness of the environment, making it a convenient suburban vacation spot.

Breakfast at Freshfields Hotel is highlighted for its variety and quality, particularly the Japanese-style options. However, guests suggest improvements could be made by adding more Western-style dishes, consistent quality and better organization. Dinner options receive mixed reviews with many guests enjoying the Hong Kong-style cuisine and teppanyaki, though some find the quality average and prices high. The buffet dinner is praised for its cost-effectiveness, despite some remarks indicating a regression in freshness and variety post-pandemic.

The rooms are largely praised for their spaciousness, cleanliness and modern amenities. Guests enjoy the comfortable and well-maintained environment with large bathtubs and hot tubs offering extra relaxation. The aesthetic details, such as floor-to-ceiling windows and large mirrors, add to the overall appeal. Some sporadic complaints about room size, cleanliness issues and maintenance problems do exist but are heavily outweighed by the positive feedback.

Cleanliness at the hotel is generally well-regarded with many guests commending the thorough housekeeping and tidy environments. However, there are occasional reports of dust, hair and other cleanliness issues that suggest room for improvement. Despite these instances, the overall cleanliness, particularly in bathrooms and common areas, is satisfactory.

The staff at Freshfields Hotel receive high marks for their friendly and helpful service. Guests often commend their professionalism and efficiency, though there are occasional comments about the front desk displaying a lack of warmth. Nonetheless, the general sentiment towards the staff is positive, contributing to a welcoming and accommodating atmosphere.

The spa facilities at Freshfields Hotel are a standout feature with multiple indoor and outdoor hot spring pools offering a luxurious and relaxing experience. The meticulously laid-out hot spring areas and additional amenities like a massage therapist add to the overall appeal. Though feedback on the soundproofing and cleanliness of the hot spring areas is mixed, the spa remains a highlight for most guests.

The pool facilities are well-maintained and family-friendly, offering a variety of aquatic experiences that are particularly appealing to those with children. The cleanliness and comfort of the pools, along with the attentive staff, receive positive feedback, making the pool area a pleasant aspect of the hotel.

Parking at the hotel is generally convenient with a spacious underground lot and electric vehicle charging stations. Despite occasional difficulties in finding indoor parking, the overall sentiment towards the parking provisions is positive.

For families, Freshfields Hotel offers a welcoming environment with various amenities that cater to all age groups. The family-friendly facilities, including kids' playrooms and family pools, contribute to an enjoyable stay, though some minor inconveniences like room size and the play area lacking air conditioning are noted.

Overall, Freshfields Hotel garners a largely positive reputation for its scenic location, comfortable accommodations, friendly staff and excellent spa and pool facilities, making it a preferred destination for both individual relaxation and family holidays.
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Hotel with Spa

Known in the Taichung area for its hot spring facilities, this hotel provides guests with access to thermal springs for relaxation and therapeutic benefits.

Romantic Hotel

Offers a unique romantic experience with its hot spring facilities, outdoor pool, and scenic views, perfect for a relaxing retreat together.

Business Hotel

This hotel offers a blend of business and leisure amenities, providing a comfortable and productive environment for business travelers. Its facilities cater to both work and relaxation needs.

Hotel with Children's Pool

This hotel features a swimming pool with a separate children's pool. It also includes a kids' playroom for entertainment.

Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Hotel with Parking

EV charging stations

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Double Room with Shower Featuring bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.

Twin Room with Shower Featuring bathrobes, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.

Standard Double Room Featuring bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.

Standard Twin Room The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The twin room offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe Double Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

Superior Double Room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Superior Twin Room The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The twin room provides a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room Providing bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.

Large Double Room Offering bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.

Deluxe Suite The spacious suite offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

Superior Suite The spacious suite offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Standard Quadruple Room The quadruple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The quadruple room offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe Twin Room The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.

Deluxe Quadruple Room The quadruple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The quadruple room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.

Superior Quadruple Room The spacious quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The quadruple room offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.

About Freshfields Hotel

License: 臺中市旅館268號清新國際股份有限公司13052070

Guest Reviews

8.4

Very Good

Location

Freshfields Hotel boasts a location praised for its scenic beauty and tranquility. Nestled in an elevated, quiet area, it offers spectacular views of Taichung's night scenery, making it a favorite for guests who appreciate serene environments and stunning vistas. The hotel's proximity to hot springs enhances its appeal as a perfect spot for relaxation.

Although the hotel's remote location means fewer nearby attractions and a lack of convenient public transportation, it remains close enough to the city center, striking a balance between peaceful seclusion and accessibility. Guests often highlight the convenience and simplicity of the check-in process and the overall cleanliness of the environment.

Freshfields Hotel is seen as an ideal suburban vacation spot, offering a peaceful retreat with the added benefit of overlooking the whole city. However, prospective visitors should be mindful of the limited dining options in the immediate vicinity, as there are no nearby restaurants and takeout is not an option.

Ultimately, for those seeking a quiet escape with breathtaking views, Freshfields Hotel provides a unique blend of nature's tranquility and cityscape glamour.

Breakfast

Freshfields Hotel offers a breakfast experience with a wide array of positive traits noted by guests, though there are areas for improvement. Guests consistently mention the diverse and varied breakfast options, highlighting the abundance and good quality of the offerings. Many found the breakfast delicious and rich with freshly prepared meals adding to the appeal. The Japanese-style breakfast received special praise for its high quality.

However, there are mentioned points that indicate room for improvement. Some guests suggested that more Western-style options would enhance the experience, while others felt the taste didn't always match the appealing presentation. A few reviews mentioned that the breakfast variety could be inconsistent, especially for guests staying multiple days.

The service received mixed comments with some appreciating the staff's diligence and others noting the need for better organization, particularly regarding meal end times. It's also worth noting that breakfast is not included in all bookings, which was a point of contention for some guests.

In conclusion, while Freshfields Hotel's breakfast generally impresses with its variety and taste, there are areas where enhancements could be made to meet all guests' expectations fully.

Dinner

Freshfields Hotel offers a range of dining experiences with mixed feedback from guests. Many visitors found the dinner surprisingly delightful and tasteful, praising the Hong Kong-style cuisine and teppanyaki. The buffet dinner received commendations for being cost-effective and offering great value for money with diverse and delicious meal options. The Chinese dinner was noted for its quality, leaving guests very satisfied.

However, not all experiences were as favorable. Some reviews mentioned that the food quality was average and dinner prices were considered relatively expensive with one guest lamenting a disappointing third visit. The freshness and variety of the self-service meal options have also regressed compared to the pre-pandemic period. Guests expressed disappointment with the limited nearby restaurant options and recommended dining downtown due to the high costs and unremarkable quality of room service and buffet offerings.

Overall, Freshfields Hotel's dining options have a mix of positive and negative aspects, reflecting varying levels of satisfaction among guests.

Rooms

Freshfields Hotel offers a largely positive experience when it comes to its rooms. Guests commonly praise the spaciousness and cleanliness of the rooms, describing them as very comfortable and well-maintained. The bathrooms, often highlighted for their size and cleanliness, feature large bathtubs and hot tubs that many guests find enjoyable. The rooms are equipped with modern amenities and are soundproofed, providing an overall relaxing stay. The view from the rooms, especially at night, is often admired, adding to the aesthetic and relaxing ambiance.

The interior design of the rooms is noted to be warm and creative with some guests particularly appreciating the floor-to-ceiling windows and large mirrors. Rooms suitable for families, complete with hot spring bathing facilities, are available and make for a convenient stay for larger groups.

However, some guests found the rooms smaller than expected and a few mentions of cleanliness issues like leftover items from previous tenants, dust and occasional maintenance problems such as weak water flow in showers, clogged pipes and outdated facilities were cited. Despite these sporadic complaints, the overall feedback leans heavily towards a clean, comfortable and aesthetically pleasing experience with excellent in-room amenities making for a restful stay at Freshfields Hotel.

Beds

Guests at Freshfields Hotel consistently praise the beds, describing them as large and very comfortable with many specifically highlighting the good quality of the mattresses. Most reviews indicate a very positive sleeping experience, noting that the beds are clean and offer a high level of comfort. However, some guests mention that the pillows are less satisfactory with several describing them as hard, flat or having unpleasant odors. While a portion of the feedback points to soft and comfortable pillows, the consistency of their quality seems to be an issue. Despite some minor grievances with pillow comfort, the overall sentiment about the beds is overwhelmingly positive with particular emphasis on comfort and size.

Cleanliness

Freshfields Hotel receives mixed reviews regarding its cleanliness, but it largely maintains a positive reputation. Guests often describe the property as well-maintained and the room environments as clean and tidy. Many reviews highlight the cleanliness of the bathrooms and the overall environment. Housekeeping is noted to be thorough with room attendants cleaning daily and ensuring that rooms are suitable for children. The public facilities, such as the outdoor hot spring area, are also praised for their cleanliness. Positive mentions extend to the comfort of the beds and pillows, although there are some individual reports noting prior guests' scents on pillows.

However, there are notable concerns that indicate room for improvement. Some reviews mention dust, hair and even black patches in various places within the rooms. Cleanliness issues are further highlighted by the presence of large cockroaches, spider webs and dusty carpets. There are troubling reports of filth left in toilets, mineral deposit in kettles and even leftover items from previous guests. The cleanliness of the linens and pillows occasionally falls short with some guests noticing musty smells or stains.

Despite these issues, it seems Freshfields Hotel does maintain a generally clean environment with particular strengths in room tidiness and bathroom upkeep. The hotel’s staff appears dedicated to daily cleaning routines and overall, the facilities seem well-kept. Improvements in more thorough cleaning practices could enhance the experience for future guests.

Staff

At Freshfields Hotel, the overall impression of the staff is notably positive with numerous mentions of their friendly and helpful demeanor across various departments. Many guests commend the service attitude and efficiency of the hotel staff, highlighting the kindness and professional behavior of the room attendants, luggage attendants and front desk personnel. The prompt and helpful check-in process further contributes to the hotel’s pleasant service experience.

Guests frequently praise the polite and enthusiastic nature of the employees, especially when addressing inquiries and providing assistance. The service staff in the restaurant, pool area and various counters are often described as attentive and informative, ensuring guests feel welcomed and well taken care of during their stay.

However, there are occasional comments about the front desk staff showing a lack of friendliness and displaying a somewhat indifferent or cold attitude. This contrasting experience with the reception team suggests room for improvement in ensuring consistent warmth and engagement upon guests' arrival.

Despite these few instances, the overall quality of service at Freshfields Hotel remains highly commendable with a core team of diligent and courteous staff contributing to a broadly positive and accommodating environment.

Spa

Tucked away within the tranquil confines of Freshfields Hotel, the spa facilities offer an impressive array of rejuvenating experiences. Guests consistently praise the indoor hot spring pools, both private and public, highlighting their comfort and convenience. The rooms boast sizeable bathtubs specifically designed for soaking in therapeutic hot spring water, adding an extra layer of luxury to each stay.

The hot spring areas are meticulously laid out, ensuring easy navigation and a relaxing atmosphere. With multiple pools available, travelers enjoy a variety of options for their hot spring indulgence. The outdoor trails and ample spa amenities enhance the overall experience with many describing the hot springs as particularly soothing and family-friendly.

Bathing in the hot springs is a highlight for many with the temperature described as perfectly hot enough to melt away stress. The indoor facilities, including a free spa, are frequently noted for their convenience and effectiveness in providing relaxation. Though the soundproofing and cleanliness of the hot spring areas received mixed feedback, the general consensus is that they contribute significantly to a calming ambiance.

Adding to the appeal is a skilled massage therapist offering rejuvenating treatments at good value, making the spa experience even more comprehensive. Despite some spa facilities not being open, the overall spa environment is well-regarded.

For those seeking a refreshing escape with excellent cost-performance, particularly on weekdays, Freshfields Hotel stands out as a highly recommended destination for spa enthusiasts and relaxation seekers alike.

Pool

Located within the serene grounds of Freshfields Hotel, the swimming pool and hot spring facilities are well-received by guests for their comfort and cleanliness. The public pool, described as moderate in size, maintains a comfortable water temperature, making it an inviting option for relaxation. The outdoor swimming pool, in particular, garners praise for its large size and excellent maintenance.

Visitors highlight the family-friendly nature of the indoor and outdoor pool areas, which are complemented by an outdoor hydrotherapy area and a hot spring pool, providing a varied and relaxing aquatic experience. The presence of a kids' room equipped with a ball pit and slide enhances its appeal for family travel.

Guest reviews frequently mention the cleanliness of both the pools and the surrounding areas, including an outdoor garden and fish pond, contributing to a pleasant atmosphere. The attentive pool staff receive commendations for their clear and friendly service, including assisting in finding lost items and offering swim ring rentals.

Overall, the pool and spa areas at Freshfields Hotel provide ample amenities for a relaxing stay, making it a suitable destination for both families and individuals seeking a leisurely escape.

Parking

Freshfields Hotel offers a generally positive parking experience, enhanced by a spacious underground lot and the availability of electric vehicle charging stations. Many guests appreciate the convenience of having ample parking spaces, which allows them to park without worry. The facilities, including the parking and the spacious lobby, receive high praise for their quality and comfort. However, a few guests reported difficulty finding indoor parking spaces, sometimes needing to park outside or across the road due to fully occupied lots. Despite these occasional inconveniences, the overall sentiment reflects satisfaction with the parking provisions at the hotel.

Family

Freshfields Hotel is highly praised for its family-friendly environment, making it a perfect spot for a family outing or vacation. The hotel offers a variety of services and facilities that cater to families, including rooms equipped with large bathtubs and in-room hot springs that kids particularly enjoy. The overall clean and relaxing ambiance adds to the comfort of family stays.

Families with children can appreciate the family-friendly amenities such as the kids' playroom and family pools, though some reviews mentioned that the play area lacked air conditioning at times. The hotel also provides family shower rooms in both indoor and outdoor hot spring areas, which adds a layer of convenience.

Dining, facilities and services at the hotel are noted to be excellent and the clean environment is suitable for all ages, from young children to the elderly. Although the room sizes vary and some find them a bit smaller than expected for a family of four, the overall experience at Freshfields Hotel is seen as positive with many families eager to return for another stay. Despite the higher price point and some minor inconveniences, the hotel offers a satisfying and enjoyable stay for families looking to relax and spend quality time together.

Business

Freshfields Hotel offers a range of amenities and services that cater specifically to business travelers. Guests can unwind after a long day of meetings in the hot spring available in rooms, providing a relaxing bathing experience. The quiet environment makes it a highly suitable place for work and the facilities are well-maintained, ensuring a comfortable business stay. The staff, particularly those on the night shift, are praised for their helpful attitudes, making business trips smooth and stress-free. Check-in and other procedures are efficient and professional, adding to the overall convenience of the stay. The dinner buffet is another highlight, offering excellent value for money. While the lack of a universal socket might be a minor inconvenience, the free WiFi compensates for it, enabling seamless connectivity. Moreover, the hotel is well-suited for hosting business meetings, making it a reliable choice for corporate events.

Children's Pool

Freshfields Hotel offers a range of amenities for families with children particularly enjoying the hot tub and the well-equipped swimming pool. The hotel features a separate children's pool, providing a dedicated space for younger guests. Additionally, the kids' playroom serves as a great activity zone, ensuring ample entertainment for children. There is a large hot spring pool available in the rooms, though some mention that the hot spring house tends to fog up. While the children's pool has received positive feedback, there is a suggestion for improvement in this area. Overall, Freshfields Hotel provides a pleasant and engaging environment for families traveling with children.

Outdoor Pool

Freshfields Hotel offers a delightful array of outdoor amenities that guests consistently praise. The outdoor hydrotherapy pool and hot springs are a highlight, providing a comfortable and clean experience. Reviewers are impressed with the well-maintained garden, featuring a picturesque fish pond and beautiful outdoor trails that make for a scenic stroll. The outdoor swimming pool receives high marks for its cleanliness and inviting atmosphere with many guests enjoying their time there. Despite occasional closures, the overall outdoor facilities, including the hot tubs and public pool, are well-kept and provide a pleasant experience for visitors. Families will appreciate the added bonus of a children's playroom complete with a ball pit and slide, further enhancing the hotel's appeal.

Honeymoon

Freshfields Hotel promises a memorable honeymoon experience with their elevated location providing stunning night views, making it a perfect setting for a romantic getaway. The rooms are well-suited for honeymooners, adding to the overall appeal of the stay. Couples can take advantage of the honeymoon packages available, ensuring a comprehensive and delightful experience. The resort itself receives high praise, although some minor issues like the glass fogging up in the hot spring house were noted. On weekdays, the accommodation offers good value for money, especially considering the beautiful scenery and high-quality offerings.

Luxury

Nestled in a quiet scenic area, Freshfields Hotel offers a truly luxurious experience for its guests. The hotel prides itself on maintaining a bright and clean environment, making any stay comfortable and refreshing. Guests can enjoy spacious indoor and outdoor areas, including a serene outdoor garden and fish pond, adding to the peaceful ambiance. The rooms themselves are spacious, featuring large mirrors and floor-to-ceiling windows that enhance the feeling of openness.

When it comes to amenities, the hotel doesn't disappoint. Complete and of high quality, the facilities include an impressive hot spring pool, a luxurious bathhouse and well-maintained room features. These aspects collectively contribute to the hotel's luxury five-star rating, making it an excellent choice for those seeking a lavish getaway.

Although a premium experience comes with a price tag, the consensus among guests is that the luxury of the surroundings at Freshfields Hotel is on another level, truly making it a grand destination for a luxury vacation.

Romantic

Freshfields Hotel offers an idyllic retreat perfect for couples seeking a romantic getaway. Nestled in a quiet and scenic location, this hotel provides a beautiful setting for a romantic stay. Guests have raved about the relaxing atmosphere of the rooms, often praising the stunning night views visible from the windows, making it suitable for both day and night enjoyment. The service staff are described as friendly, enhancing the overall experience for visitors. Rooms boast large beds and some come equipped with spacious bathtubs, adding to the appeal for couples. It's an ideal spot for celebrating special occasions, such as birthdays with the added luxury of a hot spring to make the stay even more memorable.

Yes, Freshfields Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Freshfields Hotel.

No, Freshfields Hotel doesn't allow dogs.

Yes, parking facilities are available at Freshfields Hotel.

Yes, Freshfields Hotel has a gym.

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