Full Moon Spa

Wulai 24.86376700, 121.55190200 , No. 1, Lane 85, Wulai Street (Show on Map)
8.7
Very Good


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Summary of reviewsFull Moon Spa in Wulai offers guests a delightful experience characterized by its strategic location, exceptional service, and an impressive range of amenities. Situated at the entrance of Wulai Old Street, the hotel provides convenient access to lively street markets, delicious local food, and stunning panoramic views of the surrounding valley. Guests appreciate the hotel's proximity to public transportation, ensuring a seamless travel experience while maintaining a peaceful and tranquil ambiance despite its central location.

The dining experience at Full Moon Spa is a highlight, with guests praising both the breakfast and dinner offerings. Breakfast includes hearty Western and Chinese options that are neatly presented, providing a satisfying start to the day. Dinner features traditional Taiwanese flavors with dishes like sesame oil chicken hot pot and crispy fried pork chop, enjoyed in a scenic dining area overlooking the Wulai River and forests. The meals are described as delicious, ample in portion, and offer great value, contributing to the overall satisfaction of the stay.

Accommodations at Full Moon Spa are another standout aspect, with rooms frequently described as spacious, clean, and beautifully designed, often featuring private hot spring baths for a luxurious soak. The rooms are equipped with practical amenities, including good heating and mosquito repellents, enhancing comfort. While some rooms have occasional issues with dampness or mild odors, the general ambience remains warm and inviting, thanks in part to the cypress wood elements and large windows offering breathtaking views.

The spa facilities receive high praise for their cleanliness and the quality of the hot spring water. Guests enjoy both private and public hot spring baths, which provide a magnificent, therapeutic retreat. This experience, combined with the hotel's friendly, attentive staff, establishes a welcoming and hospitable atmosphere. Staff members are consistently noted for their efficient service and genuine warmth, which significantly enhances the guest experience.

Families find the hotel particularly accommodating, with spacious, family-friendly rooms and amenities that cater to children and adults alike. The hot spring pools offer relaxation for all ages, and the pleasant dining options satisfy both young and older guests. While some minor improvements, such as air conditioning adjustments, could benefit certain aspects, the overall family-friendly environment encourages guests to plan future visits.

Comfortable beds further augment the stay, providing a restful sleep with their spacious size and plush nature. Despite minor preferences for firmer mattresses and pillows, guests generally enjoy the cozy sleep experience. The Full Moon Spa manages to balance affordability with quality service, living up to its three-star rating through commendable cost-performance.

Accessibility is well addressed, with features such as elevators and straightforward public transport links aiding guests with mobility needs. However, slight challenges exist with room access steps, albeit manageable for most visitors.

In summary, Full Moon Spa stands out for its balanced combination of location convenience, serene ambiance, exceptional dining, comfortable accommodations, and friendly service, making it a favored destination for a relaxing and rejuvenating stay.
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Hotel with Spa
The name suggests that this hotel offers dedicated spa services. It is a smaller hotel that provides a more intimate spa experience.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Accessible Hotel

3-Star Hotel

Room Types
Superior Double Room This room features a hot spring spa bath. It offers a cable TV, an electric kettle and a minibar. The en suite bathroom comes with shower facilities and a hairdryer. Room is located on the 2nd floor and offers brook views.

Luxury Double Room This room features a hot spring spa bath. It offers a cable TV, an electric kettle and a minibar. The en suite bathroom comes with shower facilities and a hairdryer. Fitted with a four-poster bed, this room is located on the 3rd floor and offers brook views.

Deluxe Triple Room Guests will have a special experience as the triple room features a hot tub. Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a TV with cable channels, a private entrance, a wardrobe, an electric kettle as well as mountain views. The unit has 2 beds.

Deluxe Quadruple Room This quadruple room's special features are the hot tub and the spa bath. Providing free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned quadruple room provides a TV with cable channels, a wardrobe, an electric kettle, a sofa as well as mountain views. The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
The Full Moon Spa boasts an enviable location that consistently impresses its guests. Nestled right at the entrance of Wulai Old Street, it offers easy access to the vibrant, lively street life filled with freshly prepared food and small shopping markets. The hotel's strategic position also ensures that key attractions are just a short walk away, making exploration effortless. It's conveniently close to the bus and train stations, simplifying travel logistics for those relying on public transportation. Guests appreciate how walkable everything is, with parking lots and convenience stores nearby augmenting the ease of their stay. Perched on elevated grounds, the hotel also provides stunning views of the surrounding valley, lending an air of serenity to the already quaint environment. Despite its central location, the ambiance remains quiet and inviting, creating a balanced, comfortable setting for visitors.

Breakfast
Full Moon Spa offers a breakfast experience that consistently combines quality and variety. Guests appreciated the hearty and delicious Western breakfast options available, often described as generous in portion. The breakfast is neatly presented and includes both Western and Chinese styles, providing a satisfying start to the day. Although some guests noted that the choices were limited to either Chinese congee or Western-style dishes, the overall taste and presentation were praised.

The freshly brewed coffee and the opportunity to dine outdoors with natural light have added to the pleasant experience of the morning meal. Despite some suggestions for a buffet-style service, the individually served breakfast remains a strong point, with its straightforward yet delightful offerings.

Although a few guests found the breakfast somewhat simple, the majority deemed it more than adequate, often noting that it was better than dinner. Combined with the inclusion of dinner and access to hot springs, the overall value and quality of meals at Full Moon Spa remain commendable.

Dinner
Full Moon Spa impresses guests with its dinner offerings, frequently highlighted in positive reviews. The main attraction is the hot pot, which is not only delicious but also generously portioned, often more than sufficient for two people. The meal is served with a variety of options, including mackerel, chicken, beef, and pork dishes, allowing guests to enjoy traditional Taiwanese flavors in a comfortable dining area with scenic views of the Wulai River and forests. While some diners mention the menu's limitations, the quality and taste exceed expectations, with many appreciating the cost performance and the convenience of meals included in the stay.

While most reviews commend the taste and ample portions, there are occasional remarks about the food not being hot enough and the dinner being served slightly late. Nonetheless, the sesame oil chicken hot pot and crispy fried pork chop are particular favorites, recommended by both staff and guests for their flavor. Overall, the holistic dining experience at Full Moon Spa combines homey, tasty food with great value and service, making it a satisfying aspect of the stay.

Rooms
Full Moon Spa in Wulai offers a delightful retreat characterized by spacious and clean rooms, many of which come with private hot spring baths—a highlight for guests seeking a relaxing experience. The accommodations are often described as comfortable and beautifully designed, with some featuring cypress wood elements that add a warm and cozy ambiance. The expansive hot spring pools embedded within the rooms provide a luxurious soak, allowing guests a restful escape complemented by scenic mountain or river views visible through large windows. Practical amenities, such as good heating and mosquito repellent machines, enhance comfort and convenience. Though some rooms reported occasional issues like mild dampness, overall service remained commendable. The location is ideal, situated at the entrance of Wulai Old Street, with easy access to local conveniences and picturesque landscapes. Overall, Full Moon Spa promises a pleasant experience with its blend of tranquility, modern amenities, and traditional onsen charm.

Beds
Full Moon Spa is praised for its comfortable sleeping arrangements, with numerous guests highlighting the spacious and plush nature of the beds. Many reviewers describe the beds as very comfortable, with good mattresses that provide ample space and the right level of firmness for a restful night. The queen-sized beds also receive positive remarks for their generous size and comfort.

However, some guests find the mattresses too soft, leading to discomfort, while others desire firmer pillows for better neck support. Despite these preferences, the general consensus holds that the beds offer a cozy sleep experience.

Positive feedback is extended to the overall room and bedding cleanliness, although a few visitors have noted occasional issues with musty smells and stained quilts. Nonetheless, Full Moon Spa stands out for spacious and comfy beds that invigorate guests for their travels.

Cleanliness
Full Moon Spa provides a varied experience when it comes to the cleanliness of its facilities. Amidst the tranquil and aromatic environment created by the cypress wood construction, guests frequently appreciate the tidiness found within the spa and hot spring areas. The hotel is renowned for its impeccably clean common areas and pools, which enhance the overall accommodation experience. Despite the hotel's age, an overall sense of cleanliness is maintained, although some rooms show signs of wear with dust residue and musty odors. While many rooms are highlighted for their cleanliness, spaciousness, and completeness of bathroom supplies, others seem to fail expectations due to issues like dust, odors, or in rare cases, the presence of insects. Despite these inconsistencies, the combination of helpful staff and the aromatic wooden environment creates a serene and restful setting for guests.

Staff
Full Moon Spa is consistently praised by guests for its exceptional staff, who are described as friendly, kind, and incredibly helpful. The staff's warmth and enthusiasm are frequently noted, creating a welcoming atmosphere for all visitors. Whether assisting with luggage, serving meals with enthusiasm, or providing comprehensive explanations of the hotel facilities, the staff consistently exhibits attentiveness and efficiency. Many guests highlight the positive service attitude displayed by both the front desk and support staff, who are eager to answer questions and offer assistance, even bridging language barriers. This dedication to service extends to the entire team, who work seamlessly together, making guests feel at ease and well cared for during their stay. Despite any external challenges, like those posed by the local tourism impacts of a recent typhoon, the staff maintains a professional and courteous demeanor, ensuring a pleasant experience for all who visit.

Wi-Fi
While staying at Full Moon Spa, guests often have mixed experiences with the hotel's Wi-Fi connectivity. Many travelers have highlighted the strength and excellence of the Wi-Fi, enjoying satisfactory access during their stay. However, some guests have reported inconsistent service, particularly in individual rooms where the connection can be unstable or unavailable. This occasionally requires guests to venture to the hallway or lobby to receive internet access. Despite these occasional challenges, overall Wi-Fi performance is positively noted by some visitors, adding to the convenience of their stay.

Spa
Full Moon Spa offers an exceptional hot spring experience, lauded by guests for its expansive and well-maintained facilities. The spa features a large bathtub and a super large hot tub with excellent quality hot spring water, providing a relaxing soak. With both in-room and public hot springs, guests can enjoy the scenic beauty while experiencing the therapeutic properties of the water. The variety of baths, including private onsens and a public bath with multiple temperature pools, caters to diverse preferences. The setting evokes a sense of long tradition, and the public bath facilities are noted to be clean and tidy. Guests highlight the pleasing atmosphere of the spa area, describing it as a magnificent retreat with a unique charm, making it a highly recommended destination for a soothing and rejuvenating stay.

Family
Full Moon Spa offers an inviting experience that appears particularly well-suited for families with kids. The family-friendly accommodations include spacious rooms, allowing children enough space to move around and enjoy themselves. Families can appreciate the large, Japanese-style family rooms, which are ideal for those traveling with children and grandparents. The in-room spa provides a private retreat for young ones who might be too small for the public pool, making it easy for families to indulge in the soothing hot springs together. Moreover, the large hot spring pool is perfect for family gatherings, offering relaxation for both body and mind. The beautiful environment contributes to a truly relaxing stay, complemented by the excellent service from the staff. Meals are a highlight, with delicious dinner and breakfast options that cater to both adults and children. While the accommodations offer multiple amenities for a family trip, some adjustments like improved air conditioning could enhance the comfort further. Nonetheless, the ease of sharing meals and the polite, responsive staff help create a welcoming atmosphere that families will appreciate, enticing many guests to plan a return visit.

3 Star
Full Moon Spa in Wulai presents itself as a three-star hotel offering a compelling cost-performance ratio. Visitors commonly acknowledge that, for the price, the hotel delivers satisfactory value. Many guests describe the meals, both breakfast and dinner, as simple yet pleasantly presented and tasty, adding a layer of satisfaction to their stay. Although the rooms exhibit a minor musty smell, overall they meet expectations for a hotel of this caliber in a suburban area. The availability of public hot spring tickets further enhances the experience for guests seeking relaxing thermal baths. While some guests find it slightly cumbersome to arrange hot spring bathwater through the front desk, it remains a minor inconvenience amidst the hotel's affordability and the satisfactory facilities provided. Overall, Full Moon Spa stands out among many hot spring hotels in Wulai, garnering positive acknowledgment for its balance between cost and service.

Accessible
Full Moon Spa offers various features that cater to guests with accessibility needs, although there are areas for improvement. The location is notably accessible and convenient for those looking to explore the nearby old street for shopping or to visit local attractions such as waterfalls and parks. For guests arriving by car, a reasonably priced public parking lot is available, enhancing convenience during weekdays. The availability of an elevator at the hotel is especially beneficial for elderly guests, making movement within the hotel more manageable. Additionally, accessing public transportation from the hotel is straightforward, making it easier for guests to explore the broader area. However, there are a few steps to navigate when entering certain rooms, which may pose challenges for individuals with mobility issues. Despite some inconveniences, pulling a suitcase around the facilities is relatively easy. Overall, while Full Moon Spa scores well on location accessibility, some areas could benefit from increased attention to enhance the experience for guests with disabilities further.


No, Full Moon Spa doesn't have any pool.

Yes, a spa is available at Full Moon Spa.

No, Full Moon Spa doesn't allow dogs.

No, parking facilities aren't available at Full Moon Spa.

No, Full Moon Spa doesn't have a gym.

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