Hotel Grand City Wrocław
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Summary of reviewsHotel Grand City Wrocław is a highly recommended establishment, particularly praised for its prime location. Nestled in the heart of Wrocław, it offers convenient access to the historic Market Square, Old Town and a plethora of dining and cultural options, making it a perfect starting point for exploring the city. The modern and clean facilities enhance its appeal, providing a comfortable and convenient stay.
The breakfast receives a generally positive reception, noted for its delicious and varied selection. Terms like "wonderful," "perfect," and "excellent" breakfast underscore the high quality and enjoyment experienced by many guests. Despite some criticisms about the cost and occasional issues with replenishment and service, most guests find the breakfast satisfying. Dinner, particularly the chicken dishes, also earns high marks for quality and taste, although prices are noted to be on the higher side and there are some operational limitations on Sundays and staffing issues.
The rooms are frequently highlighted for their spaciousness, cleanliness and modern design, offering comfort with practical amenities like air conditioning and large beds. While some noise issues are reported, especially in street-facing rooms, the overall standard of accommodation is high. Cleanliness is a standout feature with the hotel consistently maintaining a spotless environment that adds to overall guest satisfaction.
Staff at the hotel are widely praised for their helpfulness, friendliness and professionalism, particularly at the reception, contributing to a smooth and pleasant stay. However, there are occasional mentions of less favorable interactions.
WiFi service at the hotel is a mixed bag; some guests enjoy fast and reliable connections, while others encounter frequent disconnections and poor signal strength. Similarly, the gym facilities are adequate for most guests' needs but have room for improvement in terms of equipment maintenance and variety.
Parking presents a significant drawback with no dedicated hotel parking and reliance on nearby public garages, which can be inconvenient and costly for guests. On the positive side, some guests find nearby parking options manageable and reasonably priced.
Family accommodations are generally viewed positively with clean and comfortable rooms and good service making it suitable for shorter family trips. However, some conveniences for very young children may be lacking.
Finally, the beds are widely praised for their comfort with many guests highlighting the quality and spaciousness as contributing to a restful stay. Overall, the hotel offers a comfortable and convenient stay, though some aspects may not meet the four-star expectations for all guests.
Categories
The breakfast receives a generally positive reception, noted for its delicious and varied selection. Terms like "wonderful," "perfect," and "excellent" breakfast underscore the high quality and enjoyment experienced by many guests. Despite some criticisms about the cost and occasional issues with replenishment and service, most guests find the breakfast satisfying. Dinner, particularly the chicken dishes, also earns high marks for quality and taste, although prices are noted to be on the higher side and there are some operational limitations on Sundays and staffing issues.
The rooms are frequently highlighted for their spaciousness, cleanliness and modern design, offering comfort with practical amenities like air conditioning and large beds. While some noise issues are reported, especially in street-facing rooms, the overall standard of accommodation is high. Cleanliness is a standout feature with the hotel consistently maintaining a spotless environment that adds to overall guest satisfaction.
Staff at the hotel are widely praised for their helpfulness, friendliness and professionalism, particularly at the reception, contributing to a smooth and pleasant stay. However, there are occasional mentions of less favorable interactions.
WiFi service at the hotel is a mixed bag; some guests enjoy fast and reliable connections, while others encounter frequent disconnections and poor signal strength. Similarly, the gym facilities are adequate for most guests' needs but have room for improvement in terms of equipment maintenance and variety.
Parking presents a significant drawback with no dedicated hotel parking and reliance on nearby public garages, which can be inconvenient and costly for guests. On the positive side, some guests find nearby parking options manageable and reasonably priced.
Family accommodations are generally viewed positively with clean and comfortable rooms and good service making it suitable for shorter family trips. However, some conveniences for very young children may be lacking.
Finally, the beds are widely praised for their comfort with many guests highlighting the quality and spaciousness as contributing to a restful stay. Overall, the hotel offers a comfortable and convenient stay, though some aspects may not meet the four-star expectations for all guests.
Dog Friendly Hotel
Situated in Wrocław, Hotel Grand City offers comfortable accommodations and a convenient location. The hotel welcomes pets, making it a practical choice for travelers with dogs.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi access to its guests. It offers standard hotel services.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Grand City Wrocław boasts an unbeatable location that is consistently praised by guests. Nestled in the heart of Wrocław, the hotel offers unparalleled access to the historic Market Square and the Old Town, making it an ideal starting point for exploring the city's attractions. Visitors appreciate being within walking distance of numerous restaurants, bars and cultural sites, allowing for easy and convenient sightseeing. Despite being centrally located, the hotel is situated on a quieter street, providing a peaceful retreat after a day of exploring. Guests value the hotel’s proximity not only to key landmarks but also to transportation links with convenient access to the airport and train station. The hotel's clean and modern facilities further enhance its appeal, making it a top choice for travelers looking for comfort and convenience in Wrocław's vibrant city center.
When it comes to breakfast at Hotel Grand City Wrocław, the reviews reveal a mixed yet predominantly positive picture. Many guests were pleasantly satisfied, highlighting the delicious and varied selection available at the breakfast buffet. Phrases like "wonderful breakfast," "perfect breakfast," and "excellent breakfast" were frequently mentioned, indicating the high quality and enjoyment experienced by numerous visitors. The breakfast is often described as rich, plentiful and featuring a wide range of options that cater to both sweet and savory preferences.
The buffet format was appreciated for its diversity with high-quality ingredients and a selection that managed to satisfy various dietary wishes. Guests also noted the freshness and tastiness of the meals with some pointing out the professional and friendly breakfast service.
However, there were also criticisms. Some guests found the breakfast to be expensive relative to the offerings with complaints about it being mediocre or not justifying the hefty price tag. Others mentioned issues such as limited selection after certain hours, empty plates and occasionally cold or poorly replenished dishes. Service inconsistencies and crowded dining areas also detracted from the experience for some visitors.
Overall, while the breakfast at Hotel Grand City Wrocław generally seems to deliver on quality and variety, potential guests should be mindful of the mixed reviews and consider whether the cost aligns with their expectations.
Hotel Grand City Wrocław boasts a high-level bistro with many guests praising its delicious dishes, particularly the chicken. The food served in the evening at the hotel's restaurant receives consistently positive remarks for its quality and taste. However, several guests note that restaurant prices can be on the higher side.
There are some operational issues, particularly on Sundays when both the restaurant and bar are closed. Moreover, during regular service, there are instances of underwhelming experiences due to staffing issues, such as under-trained waitstaff and availability problems with the menu items. The bar also seems to have limitations, from being poorly stocked to closing earlier than some guests would prefer.
Breakfast at the hotel is more polarizing. While some guests find the breakfast offerings delicious and a highlight of their stay, others describe it as weak and insufficient with issues regarding food replenishment and delays in room service. Nevertheless, the breakfast staff is noted for being friendly, adding a bright spot to the morning dining experience.
In conclusion, dining at Hotel Grand City Wrocław features standout highs in food quality during dinners and some breakfast experiences, but these are tempered by inconsistent service and logistical challenges, particularly on Sundays.
The rooms at Hotel Grand City Wrocław have received positive feedback for their spaciousness, cleanliness and modern design. Guests often highlight the comfort and sizeable layout of the rooms, noting that they are well-maintained and nicely furnished. Many reviews mention the elegant decor and high-quality room furnishings, adding an overall pleasant atmosphere.
The rooms are equipped with practical amenities such as air conditioning, coffee and tea sets and large, comfortable beds. The bathrooms are frequently praised for their modern facilities and cleanliness, though some guests noted a lack of privacy due to the design of the doors.
While the majority of guests appreciated the quiet and soundproofed rooms, some mentioned issues with noise, especially in rooms facing the street, making it difficult to sleep. There were also occasional remarks about rooms being darker than expected and minor maintenance issues like scuffed furniture or broken curtain rails.
Overall, the Hotel Grand City Wrocław offers a high standard of accommodation with clean, spacious and comfortable rooms that appeal to many visitors.
The beds at Hotel Grand City Wrocław are frequently praised for their exceptional comfort. Many guests have highlighted the high quality of the mattresses, often referring to them as brilliant or very good. The large and spacious beds add to the overall comfort, providing restful sleep for most visitors. Bedding is also appreciated for its cleanliness and softness, contributing to a welcoming and relaxing atmosphere in the rooms.
However, there are occasional remarks regarding hard or uncomfortable mattresses by some guests and isolated mentions of issues like beds being hard, narrow or situated in challenging niches. Despite these few negative points, the majority of reviews emphasize the positive aspects with guests repeatedly mentioning the beds as a standout feature of their stay, resulting in a generally comfortable and satisfying experience.
Hotel Grand City Wrocław consistently impresses guests with its impeccable cleanliness. The establishment is praised for being very clean, spotlessly clean and extremely well-maintained. Daily attention to cleanliness ensures that both the rooms and common areas meet high standards, creating a fresh and tidy environment for guests. The rooms are not only clean but also cozy and elegantly furnished, contributing to a comfortable stay. Guests frequently highlight the staff's diligence, noting that rooms are freshened up each day and well-kept throughout their stay. Despite some isolated concerns about carpets, windows and occasional lapses in room preparation, the overall sentiment emphasizes the high level of cleanliness and upkeep. The combination of modern amenities, a central location and consistently clean accommodations makes Hotel Grand City Wrocław a reliable choice for travelers seeking a pleasant and hygienic stay.
The reviews for the Hotel Grand City Wrocław highlight a primarily positive experience with the hotel staff. Commonly noted attributes include helpfulness, friendliness and professionalism, which seem consistent across various departments including reception and dining areas. Many reviews specifically commend the reception staff, describing them as polite, accommodating and efficient, contributing to smooth check-ins and speedy checkouts.
Guest interactions with staff frequently receive high praise, noting that questions about local sights are handled adeptly and staff members show a strong commitment to meeting guests' needs. The staff's approachability and general warmth are frequently mentioned with multiple reviews noting their excellent service and courteous behavior. Professionalism and competence were also highlighted, reflecting well on the overall service quality.
However, there are occasional mentions of less favorable experiences. Some guests felt the reception staff could be unresponsive or lacking in friendliness and reports of insufficient or unprofessional service are sporadically noted. Despite these few negative remarks, the overall impression remains largely positive with the friendly, helpful and professional demeanor of the staff serving as a cornerstone of the hotel's reputation. The consistent commendation of friendly interactions and efficient service suggests that the Hotel Grand City Wrocław generally ensures a pleasant stay for its guests through the efforts of its staff.
At Hotel Grand City Wrocław, guests have reported mixed experiences with the WiFi service. On the positive side, some visitors have praised the fast and reliable internet connection, noting that it works well in both the rooms and throughout the hotel. Descriptions like quick, good internet connection and fast wifi denote that when it works, it meets expectations.
However, a significant number of guests have faced issues with the WiFi. Reports of disconnections every five minutes, terribly weak signal and WiFi not working properly are common. Some guests have even mentioned scenarios where the WiFi worked only in the toilet or not at all in their rooms. Comments on the extremely slow internet and occasional drops in WiFi connection suggest that consistency is an issue. Unfortunately, some visitors felt that the WiFi quality was unacceptable for a four-star hotel.
In summary, while the WiFi at Hotel Grand City Wrocław can be fast and effective when it works, the inconsistency and areas with poor or no connection have left several guests dissatisfied.
Hotel Grand City Wrocław offers a gym that caters to a variety of fitness needs with some guests finding the gym well-equipped and sufficient for their workouts. Phrases such as well-equipped gym and the gym has everything you need highlight its adequate provisions. Others appreciate the pleasant and beautiful gym area. Additionally, the presence of a sauna adjacent to the gym, including towels, provides an extra amenity for relaxation after workouts.
However, there are mentions of the gym being basic and some concerns about maintenance with phrases like limited gym equipment and fitness area poorly maintained suggesting room for improvement. Overall, while the gym facilities meet basic expectations and offer a pleasant exercise experience for many, there is a noted potential for upgrades and better upkeep.
The parking situation at the Hotel Grand City Wrocław receives mixed reviews from guests. On the positive side, there are nearby parking options, including an underground garage that's convenient and within a 3 to 5-minute walk from the hotel. Some guests found the parking prices reasonable and appreciated the availability of guarded lots close to the property.
However, many guests noted significant issues. The hotel does not offer its own parking facilities, compelling visitors to utilize public or nearby garages, which can be quite far, difficult to access and expensive with some reporting costs as high as 100 PLN per day or around 80 PLN for 24 hours. The limited parking spaces and confusing parking arrangements have been a recurrent complaint, making it particularly challenging during peak seasons. Additionally, some guests felt the lack of inclusive parking at the hotel’s price point detracted from their overall experience.
Despite having parking "well-solved" for some, the general consensus leans towards the parking scenario as inconvenient, costly and occasionally a significant drawback when staying at the hotel.
Hotel Grand City Wrocław generally provides a pleasant and suitable stay for families, especially for short trips. The hotel offers family-friendly facilities and service, ensuring comfortable accommodations. Guests appreciate having family rooms and the possibility of staying in close proximity, making it easier for family members to stay connected.
Clean rooms and good service are commonly noted with many recommending the hotel for family trips due to its friendly atmosphere. However, some reviews suggest the hotel may not be the best fit for families with very young children, mentioning issues like noise at night and certain conveniences not being available, such as a bottle warmer. There have also been occasional remarks about the additional fee for cribs and missing amenities like towels for children. Despite these minor setbacks, the overall experience for families seems to be positive.
Hotel Grand City Wrocław has received mixed reviews regarding its four-star rating with many guests feeling it falls short of the expected standards. While it is situated in a prime location in the city center, several aspects do not align with what one would anticipate from a four-star establishment. Some highlights include a comfortable bed and generally clean and comfortable facilities. The breakfast is of high quality, though not diverse enough for some guests' tastes.
However, shortcomings are evident in areas such as the limited television channels, the absence of a minibar or fridge and soundproof windows. The hotel's services and amenities have been described as lacking the attention to detail expected at this level with some guests describing it as more of a three-star experience. Issues were noted with staff behavior and the high cost of parking, which some guests found to be unjustified given the overall service quality.
While some reviews recognize the hotel as deserving four-star recognition, the majority highlight a discrepancy between the hotel's advertised star rating and the quality experienced. Expectations for higher room standards, modern facilities and more comprehensive service were unmet for many visitors.
Hotel Grand City Wrocław offers a blend of comfort and convenience for business travelers, albeit with certain limitations. Its central location ensures easy access to key areas in the city, while the property itself is noted for being quiet and comfortable, making it suitable for those who need to work in their rooms. The hotel boasts multilingual staff, which enhances the quality of service and adds to the professional atmosphere.
However, several aspects might not meet the expectations of a business accommodation. For instance, the hotel does not offer parking facilities, which could be a drawback for those traveling by car. Additionally, there is no 24-hour bar or room service available and certain room amenities fall short of business standards. Glass doors in the bathroom might also be an inconvenience for some guests. Despite these minor setbacks, the hotel remains a decent choice for business trips, especially when work within the room is required.
Hotel Grand City Wrocław has been noted for its efforts to cater to guests with disabilities, providing amenities such as a shower stool and demonstrating a clear understanding of handling accessibility requests. The hotel features wheelchair-accessible facilities and is generally accommodating, albeit some reviews indicate areas where accessibility could be enhanced. Despite these positive remarks, feedback suggests that accessibility is not ideal and could benefit from further improvements to better serve disabled guests. In summary, while the hotel makes some strides towards being accessible, there remains room for enhancement to meet all accessibility needs efficiently.
Hotel Grand City Wrocław offers a welcoming environment for dog owners with numerous reviews highlighting its pet-friendly policies and accommodating staff. Pets are welcome at the hotel and the staff's friendly nature contributes positively to the overall atmosphere for guests traveling with their dogs. However, some reviews point out areas for improvement, such as the expense of the dog fee and occasional noise disturbances from barking dogs. A few guests also mentioned issues with the general accommodation quality for dogs and described it as lacking. Despite these concerns, the hotel's commitment to being dog-friendly stands out.
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Location
Breakfast
The buffet format was appreciated for its diversity with high-quality ingredients and a selection that managed to satisfy various dietary wishes. Guests also noted the freshness and tastiness of the meals with some pointing out the professional and friendly breakfast service.
However, there were also criticisms. Some guests found the breakfast to be expensive relative to the offerings with complaints about it being mediocre or not justifying the hefty price tag. Others mentioned issues such as limited selection after certain hours, empty plates and occasionally cold or poorly replenished dishes. Service inconsistencies and crowded dining areas also detracted from the experience for some visitors.
Overall, while the breakfast at Hotel Grand City Wrocław generally seems to deliver on quality and variety, potential guests should be mindful of the mixed reviews and consider whether the cost aligns with their expectations.
Dinner
There are some operational issues, particularly on Sundays when both the restaurant and bar are closed. Moreover, during regular service, there are instances of underwhelming experiences due to staffing issues, such as under-trained waitstaff and availability problems with the menu items. The bar also seems to have limitations, from being poorly stocked to closing earlier than some guests would prefer.
Breakfast at the hotel is more polarizing. While some guests find the breakfast offerings delicious and a highlight of their stay, others describe it as weak and insufficient with issues regarding food replenishment and delays in room service. Nevertheless, the breakfast staff is noted for being friendly, adding a bright spot to the morning dining experience.
In conclusion, dining at Hotel Grand City Wrocław features standout highs in food quality during dinners and some breakfast experiences, but these are tempered by inconsistent service and logistical challenges, particularly on Sundays.
Rooms
The rooms are equipped with practical amenities such as air conditioning, coffee and tea sets and large, comfortable beds. The bathrooms are frequently praised for their modern facilities and cleanliness, though some guests noted a lack of privacy due to the design of the doors.
While the majority of guests appreciated the quiet and soundproofed rooms, some mentioned issues with noise, especially in rooms facing the street, making it difficult to sleep. There were also occasional remarks about rooms being darker than expected and minor maintenance issues like scuffed furniture or broken curtain rails.
Overall, the Hotel Grand City Wrocław offers a high standard of accommodation with clean, spacious and comfortable rooms that appeal to many visitors.
Beds
However, there are occasional remarks regarding hard or uncomfortable mattresses by some guests and isolated mentions of issues like beds being hard, narrow or situated in challenging niches. Despite these few negative points, the majority of reviews emphasize the positive aspects with guests repeatedly mentioning the beds as a standout feature of their stay, resulting in a generally comfortable and satisfying experience.
Cleanliness
Staff
Guest interactions with staff frequently receive high praise, noting that questions about local sights are handled adeptly and staff members show a strong commitment to meeting guests' needs. The staff's approachability and general warmth are frequently mentioned with multiple reviews noting their excellent service and courteous behavior. Professionalism and competence were also highlighted, reflecting well on the overall service quality.
However, there are occasional mentions of less favorable experiences. Some guests felt the reception staff could be unresponsive or lacking in friendliness and reports of insufficient or unprofessional service are sporadically noted. Despite these few negative remarks, the overall impression remains largely positive with the friendly, helpful and professional demeanor of the staff serving as a cornerstone of the hotel's reputation. The consistent commendation of friendly interactions and efficient service suggests that the Hotel Grand City Wrocław generally ensures a pleasant stay for its guests through the efforts of its staff.
Wi-Fi
However, a significant number of guests have faced issues with the WiFi. Reports of disconnections every five minutes, terribly weak signal and WiFi not working properly are common. Some guests have even mentioned scenarios where the WiFi worked only in the toilet or not at all in their rooms. Comments on the extremely slow internet and occasional drops in WiFi connection suggest that consistency is an issue. Unfortunately, some visitors felt that the WiFi quality was unacceptable for a four-star hotel.
In summary, while the WiFi at Hotel Grand City Wrocław can be fast and effective when it works, the inconsistency and areas with poor or no connection have left several guests dissatisfied.
Gym
However, there are mentions of the gym being basic and some concerns about maintenance with phrases like limited gym equipment and fitness area poorly maintained suggesting room for improvement. Overall, while the gym facilities meet basic expectations and offer a pleasant exercise experience for many, there is a noted potential for upgrades and better upkeep.
Parking
However, many guests noted significant issues. The hotel does not offer its own parking facilities, compelling visitors to utilize public or nearby garages, which can be quite far, difficult to access and expensive with some reporting costs as high as 100 PLN per day or around 80 PLN for 24 hours. The limited parking spaces and confusing parking arrangements have been a recurrent complaint, making it particularly challenging during peak seasons. Additionally, some guests felt the lack of inclusive parking at the hotel’s price point detracted from their overall experience.
Despite having parking "well-solved" for some, the general consensus leans towards the parking scenario as inconvenient, costly and occasionally a significant drawback when staying at the hotel.
Family
Clean rooms and good service are commonly noted with many recommending the hotel for family trips due to its friendly atmosphere. However, some reviews suggest the hotel may not be the best fit for families with very young children, mentioning issues like noise at night and certain conveniences not being available, such as a bottle warmer. There have also been occasional remarks about the additional fee for cribs and missing amenities like towels for children. Despite these minor setbacks, the overall experience for families seems to be positive.
4 Star
However, shortcomings are evident in areas such as the limited television channels, the absence of a minibar or fridge and soundproof windows. The hotel's services and amenities have been described as lacking the attention to detail expected at this level with some guests describing it as more of a three-star experience. Issues were noted with staff behavior and the high cost of parking, which some guests found to be unjustified given the overall service quality.
While some reviews recognize the hotel as deserving four-star recognition, the majority highlight a discrepancy between the hotel's advertised star rating and the quality experienced. Expectations for higher room standards, modern facilities and more comprehensive service were unmet for many visitors.
Business
However, several aspects might not meet the expectations of a business accommodation. For instance, the hotel does not offer parking facilities, which could be a drawback for those traveling by car. Additionally, there is no 24-hour bar or room service available and certain room amenities fall short of business standards. Glass doors in the bathroom might also be an inconvenience for some guests. Despite these minor setbacks, the hotel remains a decent choice for business trips, especially when work within the room is required.
Accessible
Dog Friendly
No, Hotel Grand City Wrocław doesn't have any pool.
No, a spa isn't available at Hotel Grand City Wrocław.
Yes, Hotel Grand City Wrocław welcomes dogs.
Yes, parking facilities are available at Hotel Grand City Wrocław.
Yes, Hotel Grand City Wrocław has a gym.
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