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Summary of reviewsSwan Hotel, nestled in the picturesque town of Wotton under Edge, stands as a delightful retreat that consistently impresses guests with its prime location and charming atmosphere. Centrally located, it offers easy access to local shops, pubs, and the historic village, serving as an ideal base for exploring the scenic surroundings, including the renowned Cotswold Way and nearby attractions like Highgrove Garden. This excellent location enhances the overall experience, complemented by free parking close by and modern, homely rooms with a historic architectural charm appealing to international visitors.
The hotel's culinary offerings further elevate the experience, with a breakfast that is generally praised for its quality, especially the cooked options. Though the continental breakfast can sometimes fall short, guests generally find value in the dining choices available. Dinner is a standout feature, with beautifully presented dishes that leave a lasting impression, highlighted by a superb Sunday roast in a cozy pub setting. The exceptional restaurant provides a warm, inviting atmosphere with traditional pub fare and commendable service.
Rooms at Swan Hotel are frequently described as spacious, beautifully decorated, and modern, ensuring a comfortable and fresh stay. Guests appreciate the luxurious finishes, cleanliness, and the cozy atmosphere, particularly the comfortable beds contributing to restful nights. The hotel consistently maintains high standards in cleanliness across both private and public areas, leaving guests with a positive impression. While some minor improvement areas are noted, like exterior attention and linen quality, the inviting décor and immaculate presentation stand out.
The staff play an integral role in enhancing the guest experience, with their friendliness, helpfulness, and exceptional service being notable highlights. Guests appreciate the welcoming reception and attentive service throughout their stay. However, some challenges arise with the free WiFi connectivity, especially in the older sections of the hotel, representing an area for potential improvement.
Overall, Swan Hotel offers a welcoming and enriching experience, marked by its excellent location, cozy accommodations, high-quality dining, and dedicated staff, all contributing to a memorable stay. Show more
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Hotel near Golf Courses
Where is the golf course located?Outside the premises. Exact distance: 3000m (Cotswold edge golf )
Number of holes?18
Answers last updated by Swan Hotel
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms. Number: 2, 9, 10
Triple rooms. Number: 2, 9, 10, 11
Quad rooms. Number: 9, 10
Baby cot details: Cost: £ 15
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? We are running table service only for all food and drink. There is no self-serving at breakfast time, everything must be ordered through the person working front of house.
Has the hotel closed during the pandemic? Yes Reopening Date: May, 17 2021
Additional Information: There is no one person assigned to ensure correct measures are implemented, it is down to everybody that is working to observe and enforce COVID measures.
Room 2This superior room features a large bedroom area, a sofa, a king size bed and a single bed. Free WiFi, a flat-screen TV, ironing facilities, tea/coffee making facilities are included. A bathroom comes with a hydro massage shower and a hairdryer.
Room 1This room has spacious bedroom area with a king-sized bed. It offers free WiFi, a flat-screen TV, tea/coffee making facilities, hot chocolate as well as a hairdryer, ironing facilities and en suite bathroom.
Room 6Free WiFi, a flat-screen TV and an en-suite bathroom are featured in this room. Additional benefits include tea/coffee making facilities, an upright chair and a wardrobe. A hairdryer and ironing facilities are available upon request.
Room 7This room features a double four-poster or king-size brass bed, Tassimo coffee machine and en-suite shower. It also includes a sofa or upright chairs, blackout curtains and a flat-screen TV. A hairdryer and ironing facilities are available upon request.
Room 5Free WiFi, a flat-screen TV and an en-suite bathroom are featured in this room. Additional benefits include tea/coffee making facilities and hairdryer.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.
Room 8Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a coffee machine, a wardrobe, as well as a sofa. The unit has 1 bed.
Room 9Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a coffee machine, a wardrobe, as well as heating. The unit has 1 bed.
Room 11Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.
Room 4Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.
Room 3This standard room features a king-sized bed, a flat-screen TV, free WiFi, tea/coffee making facilities, a hot chocolate and biscuits. Private bathroom features a shower.
Room 12Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.
Room 14Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.
Room 15Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.
Room 16Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Standard Double RoomThe unit has 1 bed.
Standard Twin RoomThe unit offers 2 beds.
Superior Double RoomThe unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Nestled in the charming town of Wotton under Edge, Swan Hotel boasts a prime location that consistently delights its guests. It's ideally situated right in the center of town, offering easy access to local shops, pubs, and the heart of the historic village. The hotel's location serves as a perfect base for exploring the picturesque surroundings, especially the renowned Cotswold Way, which is right at its doorstep. Additionally, its proximity to Highgrove Garden and other local Cotswold villages makes it a convenient choice for travelers looking to tour the area's natural beauty.
The central placement allows for seamless exploration on foot, particularly enjoyable for those wanting to walk the Cotswold Walk. Guests appreciate the availability of free parking close by, enhancing the convenience factor. The hotel features charming, modern bedrooms with a homely feel, complementing the authentic bar and good restaurant on-site, ensuring an enriching stay. The historic architecture adds to the quaint appeal, capturing the essence of traditional English accommodations, particularly appreciated by international visitors. Overall, Swan Hotel provides a cozy and welcoming retreat, enhanced by its excellent location at the heart of Wotton under Edge.
Breakfast
At the Swan Hotel, breakfast is a notable highlight for many guests, offering a variety of options to suit early morning cravings. The cooked breakfast receives particular praise for its quality, being described as excellent and substantial. Diners appreciate the food's freshness and the ample selection available, making it a well-rounded breakfast experience. For those staying over the weekend, the Sunday roast comes highly recommended for its deliciousness.
However, feedback on the continental breakfast is mixed, with some guests finding it limited and wishing for more than the plastic-wrapped croissants and cereal packets. While the included continental breakfast can feel basic, there's an option to order hot food, which many find worthwhile despite the additional cost.
Though breakfast may be described as filling rather than outstanding by some, it is generally viewed as good value for money. It complements the clean, comfortable accommodations of the hotel, rounding out an enjoyable stay along the Cotswold Way.
Dinner
The culinary experience at the Swan Hotel impresses guests with its delightful offerings and warm atmosphere. Diners consistently praise the remarkable quality of the evening meals, highlighting their enjoyable and superb nature. The dining experience is often described as lovely, with beautifully presented dishes that leave a lasting impression. Breakfast also stands out, with many noting its delicious quality. The Sunday roast in the cozy pub environment is a particular favorite, regarded as a superb option, offering great value. Visitors appreciate the hearty, traditional pub fare, served in a friendly and inviting setting. The attached restaurant and bar provide an excellent selection, with the beer also receiving commendation. Overall, the Swan Hotel's restaurant offers an exceptional dining experience with well-prepared food and amicable service, making it a favorable choice for those staying at the hotel.
Rooms
Swan Hotel receives high praise from its guests for its remarkable room accommodations. Visitors frequently highlight the spaciousness, with many rooms described as large and beautifully decorated with high ceilings and modern furnishings. The hotel seems to have undergone recent renovations, resulting in updated, modern bedrooms with luxurious finishes like lovely showers and well-equipped bathrooms. Cleanliness is a standout feature throughout, making for a comfortable and fresh stay. The rooms are noted for their coziness, with very comfortable beds ensuring a restful experience. Additionally, the well-decorated interiors and the availability of on-site amenities, such as a restaurant, further enhance the appeal. Guests also appreciate the beautiful views available from some rooms, completing the charming and inviting atmosphere of the Swan Hotel’s accommodations.
Beds
The beds at Swan Hotel generally receive high praise for their comfort, making for a restful night's sleep. Guests frequently describe the beds as very comfortable, with some noting their large size. Many highlight the cozy atmosphere of the rooms, which is complemented by the calming and quiet surroundings. While there are occasional remarks about some beds feeling worn or saggy, the overall impression remains positive, thanks to the consistently comfortable bedding. The rooms, often described as lovely and comfortable, feature bathrooms that add to a pleasant stay. Overall, the beds contribute significantly to the relaxing experience at Swan Hotel.
Cleanliness
Swan Hotel exudes cleanliness and comfort, receiving high praise for its spotless and spacious rooms. Guests frequently note the modern and well-maintained bedrooms, highlighted by their cleanliness and the pleasant, comfortable atmosphere they provide. Many reviews emphasize the immaculate presentation of both rooms and public areas of the hotel, ensuring a consistently hygienic environment that guests appreciate. While there is a remark about the building's exterior needing attention and some room for improvement in the linen quality, the hotel's modern interior and overall cleanliness leave a lasting positive impression. The décor is described as lovely, and visitors are particularly impressed with the comfortable beds. Attention to cleanliness extends beyond the rooms, as the entire property is maintained to a high standard, complemented by a very nice restaurant. The dedicated staff contribute significantly to the cleanliness and maintenance, enhancing the guest experience with their exceptional service.
Staff
Nestled within its charming ambiance, Swan Hotel is highly praised for its exceptional staff, who consistently deliver warmth and hospitality. Visitors frequently highlight the friendliness and helpfulness of the team, noting that they are always ready to assist and ensure a pleasant stay. Whether it's a welcoming reception or attentive service at the restaurant, guests appreciate the friendliness and efficiency of the staff. Even minor hiccups are met with prompt and excellent responses, leaving a positive impression. While most interactions are delightful, the occasional grumpy breakfast waiter seems to be an outlier in an otherwise exceptional service experience. Overall, the staff at Swan Hotel are a standout feature, contributing significantly to a memorable stay.
Wi-Fi
The WiFi experience at Swan Hotel appears to be mixed, with guests noting some challenges in connectivity, particularly in the rooms. While WiFi access is available in the restaurant area, coverage issues persist in the rooms, especially in the older sections of the hotel. Some reviews humorously describe the WiFi as reminiscent of older technology, highlighting a potential area of improvement for future stays. Overall, guests seeking reliable in-room internet access may want to inquire in advance about current connectivity options.
No, Swan Hotel doesn't have any pool.
No, a spa isn't available at Swan Hotel.
Yes, Swan Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Swan Hotel.