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Summary of reviewsLock Keeper, Worksop by Marston's Inns enjoys an enviable location near major motorways like the M1 and A1M, offering guests easy access to picturesque spots such as the Chesterfield Canal. Visitors appreciate the tranquility, ample parking and security of its scenic canal-side setting, which is ideal for various activities and exploring local attractions like Clumber Park and Sherwood Forest.
The breakfast offerings receive mixed feedback; while many guests laud the excellent, well-cooked and well-presented buffet with a standout full English breakfast, others cite issues with limited selection and occasional service delays. Similarly, the dining experience in the adjacent pub is positively noted for its pleasant ambiance and friendly staff with good quality food and value for money. Families particularly enjoy the child-friendly environment with playgrounds onsite. However, some guests reported mixed experiences with the carvery and menu availability.
Rooms at the hotel consistently garner praise for their cleanliness, comfort and spaciousness. Guests appreciate the modern, well-appointed accommodations featuring large, comfortable beds, functional facilities and pleasant canal views. While there were occasional minor issues, the overall sentiment reflects a solid value-for-money experience in a peaceful setting.
Cleanliness stands out as a strong point with guests frequently highlighting the spotless rooms and bathrooms, comfortable beds and quiet atmosphere, even with the hotel's proximity to the pub.
Staff members are frequently described as friendly, helpful and professional with many guests praising the efficient check-in process and overall courteous service. Although a few less satisfactory interactions were noted, the general sentiment remains very positive, contributing to guest satisfaction and the likelihood of return visits.
The free Wi-Fi, though appreciated, has mixed reviews with some guests finding it unreliable and requiring frequent resets.
Parking is another high point with ample, secure and free parking spaces accommodating a range of vehicles, ensuring peace of mind for visitors.
Lock Keeper also appeals to families with its spacious family rooms, kids' menu and playground facilities. Despite minor challenges like the unavailability of certain menu items, the hotel is generally seen as a convenient choice for family stays.
The beds and bedding receive consistent praise for comfort, though some guests prefer softer mattresses and pillows. The provision of specific accessible facilities, such as ground floor rooms and a spacious disability room, further emphasizes the hotel's commitment to guest comfort and convenience.
In summary, Lock Keeper, Worksop by Marston's Inns is celebrated for its excellent location, clean and comfortable rooms, friendly staff, ample parking and family-friendly amenities, making it a commendable choice for both short and extended stays in Worksop. Show more
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Categories
Family Friendly Hotel
This inn offers a family-friendly atmosphere and dining options.
Hotel with Parking
This hotel offers free parking and is well-situated near Worksop town centre and train station. Guests can enjoy a carvery and a selection of pub classics.
Accessible Hotel
Room Types
Family RoomThe family room offers air conditioning, a dining area, as well as a private bathroom boasting a bath and a shower. The family room provides a wardrobe, an electric kettle, a sofa, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Twin Room - Disability AccessThe twin room offers air conditioning, a dining area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Double RoomThe double room features air conditioning, a dining area, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Double or Twin RoomThe twin/double room features air conditioning, a dining area, as well as a private bathroom boasting a bath and a shower. The twin/double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Lock Keeper, Worksop by Marston's Inns boasts a highly praised location, conveniently situated near major motorways such as the M1 and A1M, making it easily accessible for travelers. Nestled next to the picturesque Chesterfield Canal, guests appreciate the tranquil setting which allows for relaxing walks along the canal and a peaceful ambiance, despite its proximity to main roads. The hotel is perfectly positioned for exploring popular nearby destinations like Clumber Park, Sherwood Forest and Creswell Crags. It also offers easy access to local amenities, including supermarkets, retail outlets and fast food restaurants.
The central yet quiet location makes it an ideal base for a variety of activities, whether visiting family and friends in Worksop, attending events like weddings or enjoying leisurely strolls. Guests commend the hotel's ample parking facilities and the convenience of nearby bus connections and public transportation. The serene canal-side environment, combined with good security, lends to a charming and secure stay. Moreover, the surrounding area features lovely scenery, such as the canal lock with swans, adding to the overall appeal of the location.
Breakfast
The breakfast experience at Lock Keeper, Worksop by Marston's Inns has received mixed reviews from guests. On the positive side, many guests appreciated the buffet breakfast, describing it as excellent, plentiful, well-cooked and well-presented. Several reviews highlighted the tasty and good quality food with a full English breakfast being particularly praised. Guests also enjoyed the hot and lovely breakfast options with some emphasizing the good value and reasonable pricing of the meals.
However, there were several criticisms regarding limited selection and availability of breakfast items. Some guests found the continental breakfast disappointing with missing items from the buffet and poor quality pastries and coffee. Service issues were also noted, including long wait times for food to arrive and occasional understaffing. Additionally, the inconsistent quality of the breakfast seemed to depend on the day and the number of diners with some guests experiencing less satisfactory service during busier times.
Overall, while many guests enjoyed their breakfast, there were notable areas where improvement is needed to meet expectations consistently.
Dinner
Set alongside a picturesque canal in Worksop, Lock Keeper by Marston's Inns offers a dining experience that has received a mixed bag of feedback. Despite some drawbacks, the consensus among guests highlights several positive aspects of the dining scene at this charming inn.
The pub next door is frequently praised for its pleasant ambiance and friendly staff, making it an inviting spot to unwind. Guests have often noted that the food served there is fantastic with various positive mentions such as "good food," "excellent meals," and "food was delicious and very good value for money."
Families will appreciate the child-friendly environment with well-maintained indoor and outdoor playground areas that keep the little ones entertained. The carvery, a staple offering, receives mixed reviews—while some guests found it lovely and brilliant, others noted it was dry or overcooked and often lacking in variety. The menu generally features good pub food, although instances of menu items being unavailable have been reported.
The quality of service is another recurring theme with guests often commending the helpful and friendly staff despite occasional slow service. However, the restricted menu and early closing times for the bar and kitchen have left some guests disappointed, particularly those dining later in the evening.
Breakfast offerings evoke a range of reactions, from commendations for plenty of choice to criticisms about limited selection and delays in service. Instances of vegan options being omitted and occasional issues with food quality have come up as well.
Overall, Lock Keeper's dining experience includes several commendable highlights, especially in terms of the pub atmosphere and generous, delicious meals. Nonetheless, potential patrons might want to take note of its occasional service delays, restricted menu availability and varying quality of the carvery.
Rooms
The rooms at Lock Keeper, Worksop by Marston's Inns consistently receive high praise for their cleanliness, comfort and spaciousness. Guests frequently mention that the rooms are well-appointed, modern and quiet, ensuring a restful stay. Many appreciate the large, comfortable beds and well-equipped bathrooms, including the added convenience of air conditioning and functional facilities like big TVs and tea/coffee provisions.
Family rooms notably provide ample space and good-sized beds, accommodating larger groups comfortably. Additionally, rooms overlooking the adjacent canal offer a pleasant view, enhancing the overall experience. Despite being close to the A57, the rooms remain quiet, contributing to a peaceful environment.
On the downside, a few guests encountered minor issues such as missing amenities, non-functioning hairdryers and occasional cleanliness oversights. However, these were exceptions rather than the norm. The general consensus highlights that the hotel provides great value for money with a convenient location, making it a reliable choice for both short and extended stays.
Overall, Lock Keeper's rooms are described as clean, comfortable, spacious and modern with good facilities and a pleasant atmosphere, ensuring guests have a comfortable and satisfying stay.
Beds
Nestled in a charming setting, the Lock Keeper in Worksop by Marston's Inns is renowned for its comfortable accommodations. Reviews frequently highlight the beds as a prominent feature with words like comfortable, very comfortable and super comfy consistently appearing. Guests appreciate the attention to detail with nice quality bed sheets and clean, well-appointed rooms that are always fresh, spacious and tidy.
While the beds generally receive praise, some guests find them on the harder side with a few describing them as extremely hard. The comfort level of the pillows is occasionally mentioned as not quite as satisfactory as the beds themselves, but the overall impression remains positive.
The hotel rooms are described as warm and inviting with good-size rooms that ensure a pleasant stay. Although there are mentions of twin beds being pushed together rather than providing a true double bed, the majority of guests still commend the clean, comfortable environment that contributes to a restful night's sleep.
In summary, the Lock Keeper offers a mix of comfort and cleanliness, making it a reliable choice for travelers seeking quality accommodations with mostly comfortable bedding, despite a few isolated preferences for softer mattresses and pillows.
Cleanliness
The reviews for Lock Keeper, Worksop by Marston's Inns highlight a consistently high standard of cleanliness throughout the hotel. Guests repeatedly noted the very clean and well-maintained rooms, describing them as neat, fresh and comfortable. The general cleanliness of the hotel, including the staircases and hallways, was also praised. Rooms were reported to be spacious and well-appointed, contributing to a pleasant stay. The beds were often mentioned as comfortable, adding to the overall positive experience.
Although the hotel is located behind a pub, the noise levels within the rooms were generally low, ensuring a peaceful night's sleep. The cleanliness extended to the bathrooms, which guests found spotless and equipped with clean towels. However, there were occasional reports of minor issues, such as a damp smell in some bathrooms and a broken toilet roll holder, yet these were exceptions in an otherwise clean environment.
In summary, Lock Keeper, Worksop by Marston's Inns is recognized for its outstanding cleanliness, comfortable rooms and quiet atmosphere, making it a reliable choice for visitors seeking a clean and comfortable stay in Worksop.
Staff
Visitors to Lock Keeper, Worksop by Marston's Inns consistently praise the hotel staff for their friendliness, helpfulness and professionalism. Many guests appreciated the courteous and welcoming nature of the staff, noting their efficiency and knowledge. The check-in process is frequently highlighted as smooth and well-handled with staff offering useful recommendations for local services like taxis.
Several staff members, including those at the pub, were described as going above and beyond, resolving issues promptly and attentively. The manager received acknowledgment for being approachable and accommodating, helping to ensure that guests' needs were met, even in unforeseen circumstances.
While there were occasional mentions of less satisfactory experiences, including some issues with reception and staff availability, the overwhelming sentiment remains positive. Many guests concluded their reviews by expressing their intention to return, citing the positive interactions with the hotel's attentive and caring staff as a key reason for their satisfaction.
Wi-Fi
The Wi-Fi experience at Lock Keeper, Worksop by Marston's Inns presents a mixed bag for guests. On the positive side, free Wi-Fi is available and in some instances, it works well enough to meet guest needs. However, many reviewers reported challenges with its reliability. Common issues include intermittent connections, the need for frequent resets and a registration process that requires extra details. Some guests found the Wi-Fi performance quite poor, making tasks such as evening work difficult. Despite these challenges, the presence of free Wi-Fi alongside amenities like TV in a quiet location adds some value to the overall guest experience.
Parking
The parking experience at Lock Keeper, Worksop by Marston's Inns is overwhelmingly positive, described as ample, secure and free by several guests. The hotel offers plenty of convenient parking spaces that can accommodate a large number of vehicles. While the car park is noted to be busy at times, it remains easy to navigate with good facilities. The parking area is sizeable and easy to find and it provides secure overnight options, ensuring guests can leave their vehicles with peace of mind. An added bonus is the free parking available onsite with some spaces offering a pleasing view by the stream, complete with tables. However, it's worth noting that disability parking options are limited. Despite this, the overall parking experience is described as excellent with the convenience of close and accessible parking being a significant highlight for many visitors.
Family
Lock Keeper, Worksop by Marston's Inns stands out as a family-friendly destination, ideal for those traveling with children. The hotel features spacious family rooms, some equipped with extra single beds tailored perfectly for kids. The child-friendly amenities extend to both indoor and outdoor playground areas, making it a delightful stay for the little ones.
Located in a convenient spot for family visits, the hotel serves as a great base for attending family events or reunions. The on-site restaurant offers a kids' menu and the added bonus of children eating for just £1. Reviewers frequently highlighted the good value and the ease of access to ample parking. Families found the rooms to be modern, clean and equipped with helpful facilities, ensuring a comfortable stay.
Additionally, the attentive staff contribute to a pleasant atmosphere, always ready to assist and make the stay more enjoyable. Despite minor issues such as the occasional unavailability of certain kids' menu items and the challenge of no lift access to some family rooms, the overall consensus is that Lock Keeper is a welcoming and convenient choice for families seeking a reliable and enjoyable stay.
Accessible
Lock Keeper, Worksop by Marston's Inns offers a welcoming environment for guests with disabilities, receiving numerous accolades for its accessible facilities. The hotel features rooms specifically designed for disabled guests, including a spacious disability room with ample bathroom space and a well-equipped wet room. Access to the hotel and its amenities is straightforward with ground floor rooms and a lift available for easy movement. Guests praised the ease of access both inside and outside the building, noting that the outdoor areas are well-lit and safe. Despite a few mentions of limited disabled parking spaces and the occasional difficulty with heavy luggage on stairs, the overall accessibility of the venue is highly regarded. The hotel provides a high level of comfort and convenience for disabled guests, ensuring a pleasant stay with easy access to the surrounding Worksop area.
No, Lock Keeper, Worksop by Marston's Inns doesn't have any pool.
No, a spa isn't available at Lock Keeper, Worksop by Marston's Inns.
No, Lock Keeper, Worksop by Marston's Inns doesn't allow dogs.
Yes, parking facilities are available at Lock Keeper, Worksop by Marston's Inns.
No, Lock Keeper, Worksop by Marston's Inns doesn't have a gym.