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Summary of reviewsThe AC Hotel by Marriott Worcester garners positive reviews for its exceptional features and services, making it a favored choice for both leisure and business travelers. The hotel's prime location in the heart of Worcester is frequently highlighted, offering easy access to key attractions such as the DCU Center, Polar Park, and Hanover Theatre. Guests appreciate the convenience of nearby transport options and local dining venues, all within the city's revitalized downtown area. The hotel’s peaceful and safe surroundings, paired with on-site parking, add to its appeal as an ideal base for exploring the bustling urban landscape.
Breakfast at the hotel is generally praised for its variety and reasonable pricing. The buffet includes delightful options like chia seed parfait and prosciutto slices, adding a touch of luxury to the meal. Guests find the breakfast experience convenient and satisfying, allowing for a seamless transition to nearby activities.
Rooms at the AC Hotel consistently impress with their modern design, spaciousness, and immaculate upkeep. Guests commend the comfortable beds and pillows, while the city views and thoughtfully designed interiors enhance the restful atmosphere. The hotel's commitment to maintaining high standards is evident through its pristine cleanliness and sleek, contemporary environment. Common areas, including the lobby and restaurant, mirror this immaculate condition, creating an inviting and elegant atmosphere.
The staff receives wide acclaim for their friendly and accommodating service. From smooth check-ins to personalized attention, the team, including the likes of Mary, Zach, Matt, and Dave, ensure a welcoming stay, with guests often feeling valued and likely to recommend the venue to others.
Parking at the hotel is generally seen as convenient, with many appreciating the ample facilities and direct access to the lobby. Despite mixed opinions on parking fees, the availability of options such as an underground garage and occasional free upgrades are positively noted.
Overall, the AC Hotel by Marriott Worcester is characterized by its modern design, cleanliness, and exceptional service. With its comfortable accommodations and strategic location, the hotel provides a refreshing and enjoyable stay, meeting the diverse needs of travelers and leaving a lasting, positive impression. Show more
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Hotel near Ski Resorts
The hotel offers comfortable accommodations and is situated within a reasonable distance of Worcester and nearby ski areas.
Business Hotel
AC Hotel by Marriott Worcester offers six different event rooms that can accommodate distinct room setups. It provides event supplies like spotlights and podiums, along with business technology like copy, fax, and printing machines. The largest event room, the Wachusett Ballroom, can accommodate up to 750 guests.
Hotel with Parking
This hotel offers on-site parking for guests. It also features a fitness center, a shared lounge, and a restaurant.
Accessible Hotel
AC Hotel by Marriott Worcester offers ADA compliant guest rooms and access routes, wheelchair accessible rooms, elevators, and an accessible registration desk. It also has accessible meeting rooms, business center, exercise facility, indoor swimming pool, and accessible self-parking.
Hotel with Gym
This hotel offers a well-equipped fitness center, open 24 hours, with state-of-the-art equipment for cardio, weightlifting, and strength training. It also features a dedicated yoga room.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel for Yoga
4-Star Hotel
Room Types
Double Queen RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
King Room with Sofa BedFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.
Corner King Guest Room with Sofa Bed and City ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
One-Bedroom King Suite with Sofa Bed and City ViewThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing AccessibleThis double room features a flat-screen TV. The unit has 2 beds.
King Room with Sofa Bed - Hearing AccessibleThis double room features air conditioning, a sofa and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing AccessibleThe unit offers 2 beds.
One-Bedroom King Suite with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible
King Room with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleThe unit offers 2 beds.
Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing AccessibleThe unit offers 2 beds.
One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
Guest Reviews
8.5
Very Good
Location
Nestled in the vibrant heart of Worcester, the AC Hotel by Marriott offers an ideal location for both leisure and business travelers. Guests consistently highlight the hotel's prime position, emphasizing its proximity to key attractions like the DCU Center, Polar Park, and the Hanover Theatre. The hotel is conveniently located for those arriving by train or bus and boasts easy walkability to numerous local restaurants, shops, and entertainment venues within the revived downtown area. Safety is a noted feature, alongside the convenience of on-site parking. Visitors appreciate the facility's cleanliness and the pleasant, quiet environment despite being centrally located. Overall, this hotel serves as a perfect base for exploring Worcester's bustling urban landscape and attending local events, making it a great choice for those seeking comfort and accessibility.
Breakfast
At the AC Hotel by Marriott Worcester, breakfast experiences vary but generally lean toward positive impressions. Guests frequently appreciate the breakfast buffet, highlighting its reasonable pricing and variety of options. Many find it to be excellent, offering delightful surprises such as chia seed parfait, quiche, and prosciutto slices, adding an unexpected touch of luxury to a hotel breakfast. The convenience of having breakfast at a central location is also noted, as it allows guests to enjoy fun activities nearby after a satisfying meal. While some guests found the breakfast to be less impressive compared to past visits or expressed dissatisfaction over specific issues like temperature and value for money, others praised it as great, adequate, or even amazing. Overall, with its diverse options and conveniences, breakfast at this hotel tends to leave a favorable impression.
Rooms
The rooms at the AC Hotel by Marriott Worcester consistently offer a blend of modern design and comfort, making it a standout choice for travelers. Guests frequently highlight the spaciousness and cleanliness of the rooms, often describing them as beautifully decorated and exceptionally well-maintained. Many appreciated the comfortable beds and pillows, which contribute to a restful stay. The thoughtful design extends to details such as the preference for flooring over carpet, which adds to the modern and fresh ambiance. Additionally, the hotel's location offers lovely city views from multiple windows, enhancing the overall guest experience. With quiet rooms and a stylish interior, the AC Hotel provides an inviting and serene retreat for its visitors. The consistently positive feedback points to the hotel's commitment to offering a high standard of accommodation.
Beds
Guests of the AC Hotel by Marriott Worcester consistently praise the accommodations for offering an excellent night's rest. The beds are typically described as comfortable, with many highlighting their super comfy nature. Reviewers frequently mention the comfort of both the beds and the pillows, contributing to an overall pleasant stay. The large rooms and clean, well-maintained environments add to the satisfaction. While one guest noted the need to put on pillowcases themselves, this minor inconvenience was overshadowed by the overall comfort and cleanliness of the rooms.
Cleanliness
AC Hotel by Marriott Worcester stands out for its exceptional cleanliness and modern appeal. Visitors frequently highlight the immaculate condition of the rooms, common areas, and overall hotel environment, noting how everything from the decor to the furnishings appears new and updated. The establishment is consistently praised for its neat and sleek design that enhances the overall guest experience. This pristine atmosphere extends to the bathrooms, lobby, and restaurant, creating a sense of comfort and inviting elegance throughout the property.
Moreover, the hotel seamlessly combines its cleanliness with a warm and welcoming atmosphere, thanks to a staff that is described as friendly, personable, and helpful. Guests frequently commend the efficient organization of the hotel, ensuring that every aspect of their stay is seamless and pleasant. The property’s cleanliness is complemented by its well-maintained grounds and strategic location, offering easy access to nearby attractions like the DCU Center. Whether resting in comfortable beds or exploring dining options in the area, guests find the hotel environment both refreshing and safe.
Overall, AC Hotel by Marriott Worcester provides a stay that is defined by cleanliness, comfort, and courteous service, making it a preferred choice for travelers seeking modern accommodations in Worcester.
Staff
AC Hotel by Marriott in Worcester has continually impressed its guests with exceptional service and a warm, welcoming atmosphere. Numerous reviews highlight the friendly and effective staff, who are consistently described as accommodating, polite, and attentive. The front desk personnel receive frequent praise for their professionalism and efficiency, ensuring smooth check-ins and check-outs. Guests have also noted the remarkable helpfulness of specific staff members, including house manager Mary and other key team members like Zach, Matt, and Dave, who go above and beyond to enhance the stay experience. Although there was a minor mention of the restaurant staff lacking attentiveness, this appeared to be an isolated incident amid overwhelmingly positive feedback about the rest of the team. Overall, the courteous and cheerful demeanor of the AC Hotel staff leaves guests feeling valued and inclined to recommend the venue to colleagues and friends.
Parking
AC Hotel by Marriott Worcester offers an array of parking options that generally seem convenient to guests. The hotel features ample and easy parking facilities, with some praising the underground garage and its convenient access to the lobby via a short elevator ride. Many guests noted the advantage of having parking directly onsite, which was especially appreciated during unexpected weather conditions like snow.
The location of the hotel provides easy access to local attractions, only two blocks from the arena and close to a variety of restaurants and bars, making the parking facilities even more practical for those exploring downtown Worcester. Some reviews mention the inclusion of in-and-out privileges, adding to the convenience of parking.
However, opinions on the cost are mixed. While some found the parking fees to be relatively inexpensive at $17 per day, others perceived the price as high and felt it should have been mentioned more clearly upfront. Nonetheless, experiences of being upgraded to free parking added a positive touch for certain guests. Overall, despite some concerns about pricing, the parking at AC Hotel by Marriott Worcester is commonly described as convenient and accommodating.
4 Star
AC Hotel by Marriott Worcester receives positive acclaim for its modern design and cleanliness. Guests appreciate the hotel's beautiful decor, complete with comfortable public spaces ideal for social gatherings. The establishment maintains a sleek and contemporary aesthetic, complemented by secure amenities, including hydration stations on each floor. Its central location offers convenience, especially for those visiting the nearby DCU Center. The property's new and well-maintained appearance adds to the overall appeal. Visitors frequently commend the hotel's quiet and bright ambiance, along with the consistently friendly and accommodating staff. While the majority of reviews highlight these strengths, some experiences with room key retrieval upon arrival have varied. Overall, the hotel garners solid ratings, reflecting a generally satisfying guest experience.
No, AC Hotel by Marriott Worcester doesn't have any pool.
No, a spa isn't available at AC Hotel by Marriott Worcester.
No, AC Hotel by Marriott Worcester doesn't allow dogs.
Yes, parking facilities are available at AC Hotel by Marriott Worcester.