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Summary of reviewsHyatt Place Chicago/Itasca is highly regarded by guests for its strategic location and excellent overall service. Situated near O'Hare International Airport, the hotel offers convenient access to expressways and the Metra train station, allowing easy exploration of the Chicago area while enjoying the serene environment that the locale provides. Nearby dining options and a lively shopping mall enhance the value of the stay, with guests appreciating the quietness away from the city's hustle and bustle.
The complimentary breakfast is a standout feature, praised for its diverse range of options and presentation. Although there were minor criticisms about variety and timing, guests generally found the breakfast superior to typical hotel offerings, especially given its quality amid the COVID era. The rooms are consistently commended for their spaciousness and cleanliness, with many describing them as comfortable and well-designed to accommodate families and business travelers alike. The layout, comfortable beds, and modern feel of the rooms enhance the guest experience, despite occasional discrepancies between promotional photos and actual appearances.
Cleanliness is a strong point at the hotel, with guests highlighting the spotless state of both common areas and individual rooms. The clean and quiet environment, coupled with the attentive staff, underscores the hotel's commitment to guest satisfaction. The staff is frequently praised for their friendliness and professionalism, with special mentions of standout employees who contribute positively to the overall welcoming atmosphere.
Families find Hyatt Place Chicago/Itasca particularly accommodating, with spacious rooms and convenient amenities such as an indoor pool providing enjoyment for children. The hotel’s warm and clean pool, alongside ample parking options, adds to its appeal as a family-friendly destination. The complimentary shuttle service and well-lit parking facilities further enhance the convenience factor for business travelers and families alike.
Overall, Hyatt Place Chicago/Itasca offers comfort, convenience, and value for money, making it a reliable choice for both business and leisure travelers seeking a restful and pleasant stay near Chicago.
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