Nightcap at the Charles Hotel

Wollongong -34.39319700, 150.89330300 , 98 Princes Highway (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNightcap at the Charles Hotel consistently receives positive feedback for its prime location, which offers convenience and accessibility for various types of travelers. Situated over a pub and within walking distance to numerous cafes, restaurants and shops, the hotel ensures guests have ample dining and shopping options. Its proximity to significant points of interest such as Towradgi Beach, Woolworths and the Wollongong central area, as well as public transportation, makes it exceptionally easy for guests to explore and access amenities, adding further value to their stay.

The dinner experience at the hotel is generally appreciated for its convenience and affordability with many guests enjoying the quality of pub food available downstairs. Despite occasional limitations due to renovations or a limited menu, the presence of an on-site dining option remains a favorable aspect for many.

Guests repeatedly praise the hotel for its clean, spacious and modern rooms. Descriptions often emphasize the tidy and quiet nature of the accommodations with highlights on the stylish furnishings, comfortable beds and spacious bathrooms. The rooms are well-equipped with modern amenities such as stocked water in the fridge and Wi-Fi access, catering well to various needs, including families requiring privacy with partial wall configurations.

Cleanliness is a standout feature with reviewers frequently mentioning the well-maintained and recently renovated rooms, which include spotless bathrooms and overall tidy environments. The hotel staff contribute significantly to the positive experience, often described as friendly, helpful and efficient. Their outstanding service, from accommodating special requests to ensuring smooth check-ins and check-outs, enhances the guests' stay.

The hotel also offers free on-site parking, which guests find convenient despite suggestions for improved security and surface grading in the parking area, citing it felt a bit dark and risky at times.

Lastly, the comfort of the beds is consistently highlighted with many guests extolling the quality of sleep they experienced, thanks to the sensationally comfortable beds. Although one review mentioned a slight inconvenience with a bed being close to the door, the overall sentiment towards the beds is highly positive.

Nightcap at the Charles Hotel emerges as a reliable choice for travelers, providing excellent location, clean and modern rooms and exceptional service from friendly staff, making it a commendable option for a pleasant and comfortable stay.
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Hotel with Parking
This hotel offers complimentary on-site parking for all hotel guests. The availability of free and dedicated parking enhances convenience for visitors.

3-Star Hotel
This hotel provides comfortable accommodation with good food. It offers free WiFi and air-conditioned rooms. Guests can enjoy the on-site restaurant and play pool.

Small Hotel

Room Types
Studio with Queen Bed The Queen Studio features air-conditioning, a basin, desk and bar fridge. Guests enjoy access to a walk-in shower and kitchen facilities. Free WiFi is included.

Studio with Queen and Single Bed This studio features air-conditioning, a basin, desk, bar fridge and a TV. Guests enjoy access to a walk-in showers and kitchen facilities. Free WiFi is included.

Studio with Two Queen Beds This ensuite studio features a walk-in shower, air conditioning, and electric kettle.

Guest Reviews
8.1
Very Good
Location
Nightcap at the Charles Hotel boasts an exceptional location, making it a highly convenient choice for various types of travelers. Situated over a pub, the hotel is within walking distance to a multitude of cafes, restaurants and shops, ensuring guests have plenty of dining and shopping options nearby.

The hotel's proximity to key points of interest, such as Woolworths, Towradgi Beach and the Wollongong central area, offers easy access to both relaxation and essential amenities. Guests appreciated the close walk to the beach and supermarket, highlighting the location as excellent and convenient.

Transportation is also a major perk with the train station just a five-minute walk away, providing easy travel in and around Wollongong. The proximity to public transport and a free city loop bus just outside the door makes exploring the area hassle-free.

Many guests found the central location ideal for specific purposes, including attending events like the UCI World Cycling Championship or visiting the nearby university. This prime location, combined with clean, spacious and recently renovated rooms, offers excellent value for the price point.

Overall, visitors consistently praised the friendly staff and the ease of check-in and check-out processes, contributing to a comfortable and pleasant stay.

Dinner
The dinner experience at Nightcap at the Charles Hotel offers mixed impressions. Many guests appreciate the convenience of having a restaurant on-site, describing it as handy and helpful for quick dining without needing to venture far. Several visitors highlight the affordability of meals next door at the hotel bistro and commend the quality of the pub food available downstairs, noting particularly great meals. However, there are some drawbacks; at times, the hotel bistro was closed for renovations, limiting dining options. Furthermore, some guests felt the dinner menu could be improved with instances where only pizza was available, prompting them to seek better facilities elsewhere. Overall, while the restaurant's convenience and affordability are well-received, there are occasions when the variety and availability of dining options fall short.

Rooms
'Nightcap at the Charles Hotel' consistently receives praise for its clean, spacious and modern rooms. Guests describe the rooms as surprisingly large, fresh and quiet with a particular emphasis on their tidiness and comfort. The bathrooms are noted for being excellent, very clean and spacious, contributing to the overall appeal of the accommodations.

Reviewers appreciate the hotel's convenient location and the comfort provided by the well-appointed rooms. Many highlight the newly renovated decor and stylish furnishings, including comfortable beds and ample space. The inclusion of amenities such as stocked water in the fridge, Wi-Fi access and a variety of other modern conveniences also adds to the positive experience.

The rooms cater well to different needs with configurations offering partial walls for privacy and plenty of space for families. Guests also appreciate the quick service and responsiveness of the hotel staff, pointing out helpful actions such as moving guests to rooms with better accommodations when necessary.

Overall, Nightcap at the Charles Hotel provides a solid choice for travelers looking for clean, modern and spacious rooms in a convenient location, making it a reliable option for various types of stays.

Beds
The beds at Nightcap at the Charles Hotel have garnered high praise from guests for their exceptional comfort. Many reviews describe the beds as comfortable with phrases like "super comfy" and "sensational" frequently appearing. Guests appreciated the quality of sleep they experienced, often stating that they had a great night’s rest. The comfort of the beds was often highlighted alongside features like large bathrooms and cleanliness. While one review mentioned a bed being a bit close to the door, making it tight when handling luggage, the consensus is overwhelmingly positive regarding the comfort of the beds at the hotel.

Cleanliness
Nestled in a great location, Nightcap at the Charles Hotel stands out for its exceptional cleanliness and warm hospitality. Guests repeatedly highlight the neat and well-maintained rooms, describing them as clean, tidy and recently renovated with a fresh and modern look. The cleanliness extends from spotless bathrooms to immaculately clean rooms, ensuring a comfortable stay. The rooms are not just clean but also spacious, well-equipped and quiet, offering a restful environment with very comfortable beds.

The hotel staff also receive high praise for their friendly, obliging and helpful nature, often going above and beyond to assist guests, including those with special needs. This combination of cleanliness and outstanding service makes Nightcap at the Charles Hotel an appealing choice for many travelers seeking comfort and convenience.

Staff
At Nightcap at the Charles Hotel, visitors consistently highlight the exceptional performance of the hotel staff. Descriptions such as lovely, helpful, obliging and amazing frequently recurred throughout the reviews. Guests repeatedly noted the friendliness and efficiency of the staff, attributing much of their positive experience to the welcoming and accommodating nature of the hotel team.

Guests appreciated the polite and courteous service, often emphasizing how the staff went above and beyond to assist them, from accommodating early check-ins for special events like hens parties to ensuring smooth check-ins even during odd hours of the night. The staff's helpfulness was a recurrent theme with many noting they felt well taken care of, no matter the time of day or night.

The staff's consistent friendliness, paired with their professional and efficient service, significantly contributed to the overall satisfaction of the guests. Reviews frequently mentioned that the team made stays more pleasant and comfortable, cementing Nightcap at the Charles Hotel as a welcoming retreat for its guests.

Parking
Nightcap at the Charles Hotel offers free on-site parking, making it a convenient choice for guests. The parking area is located at the rear of the hotel and is generally easy to access. While the convenience is a standout feature, some guests noted that the car park seemed dark and a bit risky with suggestions for improvements such as additional security measures and better surface grading. Despite these observations, the hotel's proximity to main supermarkets, petrol stations and local cafes and restaurants remains a significant advantage for visitors.


No, Nightcap at the Charles Hotel doesn't have any pool.

No, a spa isn't available at Nightcap at the Charles Hotel.

No, Nightcap at the Charles Hotel doesn't allow dogs.

Yes, parking facilities are available at Nightcap at the Charles Hotel.

No, Nightcap at the Charles Hotel doesn't have a gym.

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