Crowne Plaza Boston - Woburn by IHG

Woburn 42.49674500, -71.15868500 , 15 Middlesex Canal Park (Show on Map)
8.1
Very Good


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Summary of reviewsThe Crowne Plaza Boston - Woburn by IHG, receives considerable praise from guests, primarily for its strategic and convenient location. Situated close to Boston, it offers easy access to the city while providing a quieter, more spacious environment. The hotel’s proximity to major highways and local attractions such as Salem is appreciated, making it an accessible choice for both travel and exploration. Guests note the peaceful surroundings, nearby shopping and natural spots, enhanced by free on-site parking.

The hotel’s breakfast receives positive feedback for its variety and quality with offerings ranging from fresh fruit and yogurt to bacon and waffles. Although some guests mentioned limited options and occasional service inconsistencies, the overall impression is favorable with the friendly staff and well-presented food contributing to a good start to the day.

Dining at the hotel is convenient and generally well-regarded. The on-site restaurant, particularly its sports bar with live music, is appreciated for its quality dishes like pizza, despite some occasional slow service. Guests find the convenience of having a restaurant within the hotel to be a significant plus.

Accommodations at the Crowne Plaza Boston - Woburn are noted for their comfort and cleanliness. Rooms are described as spacious with comfortable beds, clean bedding and well-maintained facilities. Despite a few reports of maintenance issues and occasional shabbiness, the overall sentiment points to a positive experience regarding the room quality.

Cleanliness is a strong point for the hotel, as guests frequently commend the well-maintained and clean rooms. The updated decor and good amenities contribute to a pleasant environment, alongside the friendly and helpful staff. Although there are occasional mentions of dustiness and noise, the hotel is generally seen as a clean and comfortable place to stay.

The hotel staff stands out for their friendliness and helpfulness with many guests praising their accommodating nature. The team’s welcoming attitude significantly enhances the guest experience, although there are a few reports of unprofessional behavior and lack of acknowledgment.

The pool receives mixed reviews. While appreciated for being heated and enjoyable for families, its small size and occasional maintenance issues are noted. Despite these drawbacks, many guests found the pool experience pleasant.

Beds at the Crowne Plaza receive mixed but mainly positive reviews with many guests finding them very comfortable. Some, however, mentioned issues with older mattresses and uneven slopes, but overall, most guests were satisfied with the comfort provided.

In summary, the Crowne Plaza Boston - Woburn by IHG, is favored for its strategic location, comfortable and clean rooms, friendly staff and convenient dining options. While there are some minor issues, the hotel's overall positive attributes make it a suitable base for exploring Boston and its surroundings in comfort.
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Categories
Business Hotel
This hotel offers meeting facilities and business services, making it suitable for corporate gatherings. The Crowne Plaza is equipped to accommodate business travelers.

3-Star Hotel
Crowne Plaza hotels cater to business travelers, offering amenities such as meeting rooms, on-site dining, and a fitness center. The Woburn location provides convenient access to Boston and the surrounding areas.

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Free Wi-Fi

Cheap Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Room Bed type and smoking preference are determined upon arrival.

Standard King Room with Sofa Bed This room features cable TV, a seating area, and a work desk.

Standard Room with Two Queen Beds This room features cable TV, a seating area, and a work desk.

Executive King Room This room features a sofa bed, microwave and refrigerator.

King Room with Hearing Accessible Roll In Shower - Non-Smoking The double room features a tea and coffee maker, a wardrobe, tumble dryer along with a sofa. The unit has 1 bed.

King Room - Hearing Accessible The double room comes with a tea and coffee maker, a wardrobe, tumble dryer as well as a sofa. The unit offers 1 bed.

King Room - Mobility Access/Hearing Accessible The double room is equipped with a tea and coffee maker, a wardrobe, tumble dryer as well as a sofa. The unit offers 1 bed.

Standard Queen Room with Sofa Bed - Non-Smoking The double room offers a tea and coffee maker, a wardrobe and tumble dryer. The unit offers 2 beds.

Queen Room with Two Queen Beds - Executive Level - Non-Smoking The double room features a tea and coffee maker, a wardrobe and tumble dryer. The unit has 2 beds.

Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking The double room comes with air conditioning, a tea and coffee maker, a wardrobe as well as tumble dryer. The unit offers 2 beds.

1 King One-Bedroom Suite The suite features a tea and coffee maker, a wardrobe, tumble dryer as well as a sofa. The unit has 1 bed.

One-Bedroom Suite The suite comes with a tea and coffee maker, a wardrobe, tumble dryer as well as a sofa. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
The Crowne Plaza Boston - Woburn by IHG, is well-regarded for its strategic and convenient location. Guests appreciate that it is close enough to Boston to allow for easy access to the city, while also being far enough to offer a quieter stay with ample space and tranquility. The proximity to major highways, such as I-95 and the interstate makes it an accessible choice, providing convenient travel to both Boston and nearby attractions like Salem.

The area around the hotel is noted for being peaceful yet practical with nearby shopping and natural spots adding to its appeal. Visitors also find the hotel's location advantageous for exploring the greater Boston area without the stress of city congestion. The hotel itself impresses with clean and spacious rooms, a commendable breakfast buffet, a vibrant sports bar with live music and overall good amenities. Free on-site parking is another favorable perk.

With its combination of accessibility, quiet surroundings and good facilities, the Crowne Plaza Boston - Woburn stands out as a suitable base for those looking to explore Boston and its surroundings in comfort.

Breakfast
Crowne Plaza Boston - Woburn offers an array of breakfast options that have largely pleased guests. Many have highlighted the fantastic, tasty and well-presented breakfasts with varied and plentiful choices. The selection often includes fresh fruit, bacon, sausages, eggs, yogurt, cereal and even waffles, creating a pleasant dining atmosphere to start the day. While some found the breakfast satisfactory or good by American standards, a few noted aspects like a healthy variety and adequate choices. Additionally, having breakfast included in the room rate or available for a fee was appreciated by many. However, there were occasional concerns about the limited options and inconsistencies in service with a handful of guests dissatisfied with availability and quality. Despite these few drawbacks, the overall impression of breakfast at Crowne Plaza Boston - Woburn remains positive with the friendly staff and good food standing out as key highlights.

Dinner
The Crowne Plaza Boston - Woburn offers a convenient dining option with its on-site restaurant, which guests found to have generally good food. Many appreciated the sports bar grill, praising it for its quality dishes, particularly the pizza. The convenience of having a restaurant within the hotel was noted as a positive aspect. While some guests described the food as awesome or excellent, there were mentions of slow service. Overall, the attached restaurant was regarded favorably for both its convenience and its menu offerings.

Rooms
The Crowne Plaza Boston - Woburn by IHG, offers guests comfortable and spacious accommodations with many reviewers noting the cleanliness and well-maintained nature of the rooms. The hotel rooms are often described as large with ample space in both bedroom and bathroom areas and come equipped with good facilities, including comfortable beds with clean, heavyweight covers, a variety of TV channels and large desks.

Guests frequently highlight the room's comfort and convenience with mentions of clean bedding, comfortable chairs for sitting and overall quiet settings. Many reviewers praised the spacious king rooms and found the rooms to be very clean and comfortable, contributing to a pleasant stay.

However, some inconsistencies were noted with a few guests describing certain rooms as shabby or rundown and pointing out maintenance issues like hair in the shower drain and visible stains. Despite these occasional concerns, the overall sentiment reflects a positive experience with the hotel's room quality and cleanliness.

Beds
At Crowne Plaza Boston - Woburn, guest reviews often highlight the comfort of the beds, which many found very comfortable and conducive to a good night's sleep. Numerous guests appreciated the bed and pillows, noting their remarkable comfort. However, a few reviews mentioned that some of the beds were old and not as comfortable with specific complaints about overly soft mattresses and uneven slopes in certain beds. Despite these occasional issues, the general consensus points to a largely positive experience with many guests emphasizing their satisfaction with the comfort of the beds.

Cleanliness
The Crowne Plaza Boston - Woburn by IHG, generally receives positive remarks for its cleanliness. Guests frequently praise the hotel for its clean and spacious rooms, which are described as comfortable and well-maintained. The facilities are noted to be complete and clean, contributing to a sense of safety and convenience. Guests appreciate the pleasant environment, complemented by the friendly and helpful staff, especially at the front desk and the on-site restaurant. The hotel's updated and nice decor, along with good amenities, enhance the overall guest experience. However, there were also occasional mentions of dustiness and noise issues and isolated critiques regarding the value for money and cleaning services not occurring as expected. Despite these few criticisms, the majority of reviews highlight the hotel as a clean and comfortable place to stay.

Staff
The Crowne Plaza Boston - Woburn by IHG, is frequently praised by guests for its exceptional staff. Described as friendly, accommodating and helpful, the team appears to go above and beyond in making guests feel welcome and cared for. Many reviews highlight the warmth and friendliness of the staff, from the front desk to the restaurant. Guests appreciate the accommodating nature and efficiency of the employees, noting that they were quick to handle any issues that arose during their stay.

Special mentions are often made of specific staff members, such as the individual at breakfast with a European accent who provided great service and G, who made a memorable impression during the check-in process. While most experiences were overwhelmingly positive, a few guests reported inconsistencies, such as unprofessional behavior during checkout and a lack of acknowledgement at times. Despite these isolated incidents, the majority of guests left feeling that the staff significantly contributed to a pleasant and enjoyable stay.

Pool
At the Crowne Plaza Boston - Woburn by IHG, guests have mixed experiences with the pool facilities. Many found it accessible and appreciated that it is heated, which contributed to a pleasant swimming experience. Parents noted that their children enjoyed the pool, suggesting it can be a fun spot for families.

However, several reviews mentioned that the pool is quite small, leading to a lack of space when it gets crowded. The cleanliness of the pool seemed inconsistent; while some guests found it clean and nice, others reported murky water and general uncleanliness.

Overall, the pool offers a warm and enjoyable dip for those who are not particular about size and crowd. However, potential visitors might want to note the occasional maintenance issues and limited space, particularly during busy times.


Yes, Crowne Plaza Boston - Woburn by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Crowne Plaza Boston - Woburn by IHG.

Yes, Crowne Plaza Boston - Woburn by IHG welcomes dogs.

No, parking facilities aren't available at Crowne Plaza Boston - Woburn by IHG.

Yes, Crowne Plaza Boston - Woburn by IHG has a gym.

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