Wisemans Retreat

Wisemans Ferry -33.38401600, 150.98693000 , 5564 Old Northern Road (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsWisemans Retreat, positioned in the scenic locale of Wiseman's Ferry, is celebrated for its idyllic setting that offers travelers stunning river and mountain views, a tranquil ambiance, and convenient access to local attractions. Guests revel in the serene environment and appreciate the walkability to nearby restaurants, cafés, and shops. The retreat is particularly popular with those seeking outdoor activities, thanks to its proximity to cycling routes and walking trails, as well as local attractions like a mandarin farm.

The staff at Wisemans Retreat receive considerable praise for their warmth and willingness to go the extra mile, contributing significantly to a pleasant guest experience. Their attentiveness and care create a supportive environment, enhancing the overall stay. Meanwhile, the on-site pool is a favorite feature, providing a great setting for family recreation despite some concerns about maintenance and cleanliness.

The rooms are appreciated for their spaciousness and comfort, with well-maintained grounds and appealing outdoor spaces. However, cleanliness appears inconsistent, with some reports of mould and inadequate room maintenance. The absence of a functioning on-site restaurant necessitates guests seeking meals nearby, but the local dining establishments often provide satisfying alternatives.

While bed comfort varies, many guests enjoy the restful accommodations, although some inconsistencies in bedding quality and room furnishings have been noted. Overall, Wisemans Retreat presents a charming option for those focused on its excellent location and friendly service, though it would benefit enormously from improvements in housekeeping, dining facilities, and room updates.
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Categories
Motel where Extra Health & Safety Measures Have Been Taken
Located in Wisemans Ferry, this motel provides a more isolated and less crowded environment, naturally supporting social distancing. Enhanced cleaning routines can further minimize risks.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
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Motel with Swimming Pool

  Outdoor Pool  


Motel with Free Wi-Fi

Motel with Parking

Cheap Motel

Accessible Motel

Motel with Tennis Courts

3-Star Motel

Motel with Outdoor Pool

Room Types
Family Room with Mountain View A sofa, a flat-screen TV, a tea and coffee maker and a balcony are available in this spacious family room. The unit has 2 beds.

Deluxe Double or Twin Room with Mountain View This twin/double room has a tea and coffee maker, flat-screen TV, garden views, as well as wine/champagne for guests.

Deluxe Double or Twin Room with Balcony The twin/double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer.

Deluxe Family Room This family room features a tea and coffee maker, a seating area, flat-screen TV, as well as wine/champagne for guests. The unit offers 2 beds.

Superior Double or Twin Room with Mountain View The unit has air conditioning, mountain views, a terrace and wine/champagne is available for guests.

Deluxe Double or Twin Room with Lake View Guests will have a special experience as the twin/double room provides a pool with a view. This twin/double room features a tea and coffee maker, flat-screen TV, garden views, as well as wine/champagne for guests.

Superior Double or Twin Room with Lake View Guests will have a special experience as this twin/double room offers a pool with a view. The unit features air conditioning, garden views, a terrace and wine/champagne is featured for guests.

Guest Reviews
7.6
Good
Location
Nestled in the heart of Wiseman's Ferry, Wisemans Retreat offers travelers an idyllic location marked by stunning views and convenient access to local attractions. Positioned right on the river, the retreat boasts breathtaking vistas of both the tranquil waters and surrounding mountains. Guests repeatedly praise the easy walkability to the town's assortment of restaurants, cafés, and shops, making it a perfect base for any kind of visitor.

Those interested in outdoor activities will find the location ideal, with convenient access to gravel cycling routes and local tourist activities. The calm and quiet ambiance of the surrounding area provides a welcome respite, while still being within reach of notable landmarks and venues, such as the local bowling club and a delightful café just across the road. The spacious and well-maintained grounds further add to the charm, offering privacy and serenity amid abundant natural beauty.

Visitors also commend the hotel for its proximity to additional attractions, such as nearby walking trails and a mandarin farm, making it a versatile spot for both relaxation and adventure. Despite some ongoing renovations, the retreat remains comfortable and welcoming, with staff who go the extra mile to ensure a pleasant stay. All of these features come together to make Wisemans Retreat a highly recommended and value-for-money choice for travelers exploring the upper reaches of the Hawkesbury region.

Breakfast
Visitors to Wisemans Retreat noted the absence of breakfast options directly at the hotel due to the restaurant not operating. This lack of breakfast service led some guests to seek out dining options in the surrounding area. Fortunately, travelers can find a delightful nearby cafe offering beautiful views and satisfying food, starting from 8 a.m. on weekdays and 7:30 a.m. on weekends. While some guests mentioned that the local cafes are average, the nearby eatery provides a notable exception for a pleasant morning meal. Dinner options in the area were also discussed, with visitors mentioning the quiet and cozy atmosphere of the local pub as opposed to the noisier Bowling Club. For those staying at the hotel, it may be beneficial to inquire about local dining recommendations to make the most of their culinary experience during their stay.

Dinner
While staying at Wisemans Retreat, guests noted the closure of the on-site restaurant, which resulted in limited local dining options for dinner. Despite this, nearby alternatives, such as the local pub and a bowling club across the street, provided satisfying meal choices. Residents appreciated the convenience and quality of meals at these establishments. The closed restaurant was a noticeable absence, sparking a desire for its reopening or to have restaurant facilities at the retreat. Given the situation, guests recommended having dinnerware ready in their rooms for meals brought back from nearby venues. Suggestions for improvement included having microwaves available in rooms for better meal handling, especially during inclement weather, as using the communal microwave in the laundry area was deemed inconvenient. Despite these dining challenges, the retreat offered good value for a weekend and boasted inviting outdoor spaces suitable for BBQs and picnics.

Rooms
Wisemans Retreat offers a mixed experience according to guest reviews. The rooms are generally praised for their spaciousness, comfort, and cleanliness. Guests appreciate the well-appointed facilities, noting that the suites are luxurious and suitable for families. The beds are mostly comfortable, though some guests have found two singles pushed together less than ideal. While some rooms boast lovely views of the pool and river, others have been disappointing due to incorrect room allocations. The overall ambiance is described as cosy, with the grounds around the hotel beautifully maintained and offering pleasant outdoor seating areas.

However, there are points of concern that potential visitors should be aware of. The bathrooms are noted to be clean yet dated, with instances of mould and inadequate ventilation reported. A musty or cigarette smell in some rooms has detracted from the experience for several guests. The room facilities are described as outdated, lacking amenities like microwaves, plates, and crockery, although the staff is accommodating in providing these upon request. Noise from groups and poor sound insulation are issues for some, along with occasional lapses in thorough cleaning.

Despite these drawbacks, the hotel's location is repeatedly highlighted as a key virtue, offering proximity to town conveniences such as dining, shopping, and other necessities. Friendly reception staff enhance the experience, contributing to a comfortable stay even as the physical aspects of the accommodations show room for improvement.

Beds
Wisemans Retreat offers a varied experience when it comes to bedding in its hospitality offerings. Many guests have highlighted the comfort of their sleeping arrangements, often noting the beds as being very comfortable and super comfy, with some rooms featuring a nice big king bed. In these instances, guests have enjoyed the added luxury of spacious bathrooms with clean and well-designed layouts.

However, some reviews indicate room for improvement. There are mentions of beds being hard or uneven, with discomfort noted due to issues like a significant slope or lack of underlay. Specific critiques describe beds that felt particularly rigid, akin to a mattress carved from wood, or scenarios where two single beds were pushed together, creating an uncomfortable ridge. Pillows, too, seemed a point of contention for a few, described as thin and lacking in comfort.

Overall, while there are positive mentions emphasizing comfort and ample space, there is feedback suggesting that upgrades in bed quality and overall consistency could enhance the guest experience at Wisemans Retreat.

Cleanliness
Wisemans Retreat offers a mixed experience in terms of cleanliness, with both commendable and unsatisfactory aspects noted by guests. While some visitors appreciated clean accommodations and enjoyed a comfortable setting with convenient access to nearby attractions, others found numerous issues that marred their stay. Positive points include well-maintained grounds and rooms that some guests have identified as clean and cozy; the bathrooms were occasionally noted as clean and tidy, providing a pleasant outlook toward the river.

However, several guests encountered significant cleanliness concerns. Mould in showers, dirty bathrooms, and dust layers on windows were common complaints. Unwelcome signs of previous occupancy, such as unemptied bins, stained pillowcases, and leftover items like socks, detracted from a fresh experience. The presence of insects, including cockroaches and mosquitoes, raised concerns over hygiene, while facilities such as the air conditioner and pool were noted to require more stringent cleaning regimes.

In conclusion, Wisemans Retreat might provide a satisfactory stay for those focusing primarily on location and convenience, but travelers who prioritize impeccable cleanliness might find the experience lacking in consistency. Improvements in housekeeping could significantly enhance the overall guest experience.

Staff
Wisemans Retreat seems to be distinguished by a remarkably friendly and helpful staff, who consistently go out of their way to ensure guests have a pleasant stay. The reception team, including standouts like Catherine and Emily, are praised for their welcoming attitudes and willingness to assist with any request. Visitors appreciated gestures such as complimentary pool floaties and free coffee or croissant vouchers offered during disturbances, showcasing the team’s commitment to customer satisfaction even during busy or understaffed times. The staff's attentive nature is further highlighted by their efforts to seamlessly guide guests to their rooms and accommodate special requests, enhancing the overall experience. Although there were a few operational hiccups, such as unattended checkouts and pool maintenance issues, the majority of guests were impressed by the genuinely caring and supportive environment created by the hardworking staff at this centrally located retreat. Guests are optimistic about upcoming renovations, which are expected to rejuvenate the facilities, further complementing the commendable service provided by the dedicated staff.

Pool
Wisemans Retreat offers a mixed experience when it comes to its pool facilities. Guests frequently describe the pool as a great feature of the hotel, ideal for spending leisurely hours, especially on hot days. Families find the pool to be an excellent size for children, making it a central part of their stay. Surrounded by beautiful grounds and with exclusive access to the Hawkesbury River, the property provides a scenic setting that adds to the overall atmosphere. Conveniently, guests have access to barbecue facilities, and shops are just a short walk away, rendering the location both useful and enjoyable.

While the pool is highlighted for being enjoyable and nicely located, several concerns have been raised about its cleanliness and operational status. Some guests have noted that the condition of the water occasionally detracts from the experience, ranging from cloudy appearance to accumulation of sand at the bottom. Maintenance issues often lead to the pool being closed, sometimes extending into fall months. Visitors also suggest that the pool operating hours could be extended beyond 6pm, and that more shade could be provided with umbrellas for a comfortable day by the water.

Overall, Wisemans Retreat provides a pleasant backdrop for guests to unwind, but improvements in pool maintenance and guest amenities could elevate the overall experience.


Yes, Wisemans Retreat has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Wisemans Retreat.

No, Wisemans Retreat doesn't allow dogs.

Yes, parking facilities are available at Wisemans Retreat.

No, Wisemans Retreat doesn't have a gym.

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