Hotel Töss

Winterthur 47.49134300, 8.70622900 , Zürcherstrasse 106 (Show on Map)
5.1
Rated


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Töss enjoys a prime location in the heart of the city, making it very convenient for exploring local attractions, shopping areas and accessing public transportation, including a quick bus ride to Winterthur. Guests find the location ideal for short stays and city exploration, despite minor inconveniences like finding the entrance and some street noise.

The hotel's breakfast elicits mixed reviews. Many guests commend it for being carefully prepared, delicious and inclusive of special dietary options like a rich Turkish breakfast. However, some guests find the selection minimal and lacking in freshness with comments on dry bread and scarce offerings in an overheated dining room. Despite these criticisms, some guests still find the breakfast acceptable.

Rooms at Hotel Töss are spacious and warm, often cited for their cleanliness and ample space. Despite these positives, many reviews highlight significant issues with maintenance and cleanliness, including cigarette odors, worn-out furniture, broken fixtures and overall outdated decor. Hygiene concerns such as mold, dirty bathrooms and uncleaned rooms are common, suggesting a need for substantial renovation.

Cleanliness across the hotel is mixed. While some guests appreciate the clean beds and bathrooms, many note dirty carpets, uncleaned rooms and unpleasant odors, particularly of cigarette smoke. The state of the hallways and furnishings often appears run-down with maintenance and updates seemingly neglected.

Staff at Hotel Töss is generally praised for their friendliness and helpfulness. Visitors appreciate specific employees for their exceptional service, noting efforts to assist despite occasional professional and language barriers. However, the reception is often under-staffed, leading to occasional frustrations and breakfast service can be inconsistent. Overall, the staff's positive attitude contributes significantly to the guest experience.

The beds receive generally positive feedback, described as large, comfortable and clean. While there are occasional mentions of discomfort due to limited pillows or single blankets for double beds and isolated issues like a bad mattress and possible bedbugs, the majority of guests highlight the comfort and cleanliness of the bedding.

Overall, Hotel Töss offers a well-located and friendly environment, though it stands to benefit from improvements in breakfast variety, room maintenance and cleanliness to enhance the overall guest experience.
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Categories
Hotel with Parking
Hotel Töss offers private parking on site free of charge.

Cheap Hotel
This hotel offers a budget-friendly option for travelers. While specific details are limited, it provides a standard accommodation choice for those seeking affordability.

Family Friendly Hotel

Hotel with Free Wi-Fi

Accessible Hotel

Room Types
Single Room These rooms have a private bathroom with a shower, a desk and wardrobe.

Double These rooms have a private bathroom with a shower, a desk and wardrobe.

Triple Room These rooms have colourful walls, a private bathroom with a shower, a desk and wardrobe.

Guest Reviews
5.1
Rated
Location
Hotel Töss boasts a prime location right in the heart of the city, making it highly convenient for guests who want to explore the local area. The hotel's central position ensures that shopping opportunities and public transport, including easy access to the main train station, are just a stone's throw away. Guests appreciate the proximity to Winterthur with a bus ride of about five minutes and the availability of parking directly in front of the hotel. While some visitors noted challenges in finding the entrance and mentioned occasional noise from the main street, the overall sentiment reflects a favorable view of the hotel's accessible and well-connected location, ideal for short stays and city exploration.

Please translate into German:
The hotel is centrally located with easy access to public transportation and shopping areas.

Breakfast
The breakfast at Hotel Töss receives mixed reviews from guests. On the positive side, many guests highlight the breakfast as carefully prepared, delicious and excellent. Some guests particularly appreciated the rich Turkish breakfast and found it satisfying to their special dietary needs. The breakfast is included in the stay, which adds value for many.

However, not all feedback is favorable. Some guests describe the breakfast as very basic with minimal selection, often noting that the bread is dry and the food is not fresh. There are mentions of sparse offerings in an overheated dining room and the unavailability of coffee due to the absence of service staff. A few reviews point out issues like crumbs left from the previous day and a limited variety of options, including requests for more bread, cheese and fruit.

Despite these drawbacks, some guests found the breakfast acceptable or decent, though others had to seek alternatives elsewhere due to unsatisfying experiences. Overall, while there are commendations for the breakfast at Hotel Töss, there are also significant areas for improvement.

Rooms
Hotel Töss offers rooms that are spacious and warm, but overall, the state of the accommodations is basic and in need of significant improvement. Some rooms are spacious with large wardrobes and multiple beds and on a positive note, several guests have highlighted that the rooms are clean and well-equipped. However, the majority of reviews indicate that the rooms suffer from serious issues with cleanliness and maintenance.

Common complaints include a strong smell of cigarettes, worn out and damaged furniture, broken fixtures such as curtains, lamps and outlets and stained carpeting and walls. The hotel furnishings are described as minimalistic and outdated with many items showing signs of significant disrepair. Hygiene issues are prevalent with reports of mold, dirty bathrooms lacking essentials like soap and uncleaned rooms with scattered linens and towels.

Guests have also noted that certain necessities, such as clothes hangers and tooth glasses, are missing and there are technical problems like exposed electrical cables and non-functional refrigerators. The overall impression is that the hotel has not seen repairs or updates for a considerable time, adding to the run-down appearance.

Despite some polite service and the occasional clean room, the general lack of cleanliness and maintenance, combined with an unpleasant odor in many rooms, suggests that Hotel Töss is in dire need of renovation to meet basic hospitality standards.

Beds
Hotel Töss receives generally positive feedback regarding its beds. Guests frequently describe the beds as large and comfortable with many praising the good mattresses and overall cleanliness. However, there are some occasional drawbacks mentioned. A few guests highlighted discomfort due to the limited number of pillows and the single blanket provided for double beds. One review mentioned a mattress that was not comfortable and a possible issue with bedbugs. Despite these occasional concerns, most reviews emphasize the comfort and cleanliness of the beds.

Cleanliness
Hotel Töss offers a mixed experience in terms of cleanliness. Many guests appreciated the clean rooms and clean beds, highlighting the simplicity and straightforwardness of their stay. Some mentioned the bathroom as clean, a positive note amidst the feedback.

However, several reviewers brought up concerns regarding the overall maintenance and cleanliness of the hotel. Issues such as dirty carpets, uncleansed rooms upon arrival and unpleasant odors—particularly of cigarette smoke—were recurrent. The hallways and room furnishings often appeared run-down and stained with the presence of remnants from previous guests like used towels, cotton swabs and trash.

The hotel seems to be in need of significant repairs and upkeep with some guests noticing that the establishment as a whole looked as if it hadn't been maintained or updated since its construction. The incomplete supply of amenities, such as missing or unclean toothbrush glasses, also detracted from the experience.

In summary, while the rooms meet basic cleanliness standards for some, there are considerable areas for improvement to meet the expectations of all guests.

Staff
Hotel Töss is noted for its friendly and helpful staff, garnering praise for their kindness and willingness to assist guests. Visitors have highlighted specific employees, such as Charla and the young man who prepared breakfast, for their exceptional service. The two women running the store within the hotel have also been commended for their professionalism and helpfulness. Guests appreciated the efforts of the receptionist who consistently aimed to find solutions, despite an occasional lack of professionalism and language barriers.

However, there are some concerns regarding staff organization and availability. The reception is often under-staffed or only manned at the time of arrival, leading to occasional frustrations. Similarly, the service at breakfast has been noted as sporadic with some guests pointing out that the staff presence wasn't consistent. Despite these issues, the overall impression is that the staff remains friendly and eager to help, contributing positively to the guest experience at Hotel Töss.


No, Hotel Töss doesn't have any pool.

No, a spa isn't available at Hotel Töss.

No, Hotel Töss doesn't allow dogs.

Yes, parking facilities are available at Hotel Töss.

No, Hotel Töss doesn't have a gym.

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