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Summary of reviewsAstenturm Hotel is situated in a stunning location on Kahlen Asten, offering guests breathtaking views of the surrounding Sauerland region, making it an ideal retreat for nature lovers and hikers. The serene environment is highly praised, providing guests with a tranquil escape and an opportunity to immerse themselves in nature.
Guests consistently commend the exceptional cleanliness and spaciousness of the hotel rooms, complemented by modern and comfortable decor. Although there are minor issues with the soft mattresses and occasional housekeeping lapses, the overall state of the rooms, especially the recently renovated bathrooms, is viewed favorably. The hotel's commitment to cleanliness and hygiene enhances the guest experience, contributing to its peaceful ambiance.
The breakfast at Astenturm Hotel is a highlight for many visitors, with an abundant and varied buffet that caters to diverse tastes. The friendly and accommodating staff provide outstanding service, creating a pleasant and inviting atmosphere during breakfast. However, the absence of an on-site dinner service after 5:30 PM is a notable inconvenience, particularly given the hotel's remote location. Guests are advised to make alternative dining arrangements in advance.
The staff at Astenturm Hotel are frequently praised for their friendliness and attentiveness, greatly enhancing the guest experience despite occasional understaffing and isolated lapses in hospitality. Their dedication to creating a welcoming and pleasant environment is a consistent theme in reviews.
While the hotel maintains a basic three-star rating, several areas such as mattress comfort and room service could benefit from improvements to better align with guest expectations. Despite these opportunities for growth, the hotel's idyllic setting, cleanliness, and amiable staff contribute to a positive and memorable stay, drawing many guests back for future visits. Show more
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Hotel near Golf Courses
Provides a unique experience with its location and views, suitable for golfers looking for something different. Its location allows for convenient trips to local golf courses.
Hotel near Ski Resorts
Astenturm Hotel is located in Winterberg. It is suitable for accessing ski slopes in the region.
Cheap Hotel
This hotel is a budget-friendly option. It provides essential amenities at a competitive price.
Dog Friendly Hotel
Dogs Stay Free
Small Hotel
3-Star Hotel
Hotel where Dogs Stay Free
Room Types
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a coffee machine, flat-screen TV with satellite channels, mountain views, as well as wine/champagne for guests. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Astenturm Hotel is nestled in a truly unique and sensational location, offering guests extraordinary views of the picturesque surroundings. The hotel boasts a dreamlike position atop the Kahlen Asten, right in the heart of nature, providing an unbeatable and serene environment for all who visit. Guests continuously praise its phenomenal setting, citing the tranquil and peaceful atmosphere as a highlight of their stay.
The secluded nature of Astenturm Hotel makes it an ideal spot for those seeking quiet relaxation amidst beautiful scenery. The views from the hotel are consistently described as amazing, providing a stunning panorama over the Sauerland region, especially when freshly snowed landscapes add a magical touch. Nature lovers find the location perfect for hiking and outdoor activities, allowing visitors to immerse themselves in the wild beauty surrounding the hotel.
Despite minor drawbacks, guests appreciate the cleanliness and the very friendly service, with staff creating a welcoming environment even when understaffed. The breakfast buffet is celebrated for its variety, accompanied by impeccable service, enhancing the overall experience. The combination of a super clean room, beautiful views, and amiable service forms an appeal that prompts many guests to express a desire to return.
Astenturm Hotel’s location offers an idyllic and unparalleled retreat, promising tranquility, captivating views, and a perfect escape for hikers and anyone eager to experience nature's charm away from the hustle and bustle.
Breakfast
Astenturm Hotel offers an impressive breakfast experience that has consistently pleased its guests. Many reviews highlight the extensive and varied breakfast buffet, described as abundant and delicious, with options that cater to various tastes, including the world's best apple pie and very delicious cappuccino. The breakfast features fresh fruit, plenty of bread spreads, and fresh chocolate croissants, ensuring a delightful start to the day. The staff at breakfast are noted for their friendly and accommodating nature, enhancing the overall experience in a pleasant atmosphere. Guests appreciate the breakfast service for being at a convenient time and value the effort in maintaining a good selection of choices. Despite minor mentions of the breakfast being basic but fine, the consensus among reviewers points towards a satisfying breakfast that complements other aspects of the hotel like clean and spacious rooms and a beautiful location for a comfortable stay.
Dinner
Astenturm Hotel presents a unique challenge for guests seeking evening dining options, as the hotel's restaurant closes surprisingly early, by 6:00 PM, with no hot food available after 5:30 PM. This lack of onsite dinner service is a significant drawback, particularly given the hotel's somewhat remote location, which necessitates a trip to the center of town—reachable only by car or taxi—for a meal. Guests have expressed their dissatisfaction with being uninformed of this situation prior to arrival, finding the early closure of the restaurant to be unexpected and inconvenient. For those planning a stay, it is crucial to make alternative dining arrangements in advance, as options on-site are limited to daytime hours only. While the surrounding area may offer some culinary alternatives, the need to leave the premises for an evening meal might detract from the overall convenience expected from a hotel stay.
Rooms
Perched atop a mountain, the Astenturm Hotel offers guests a serene escape with magnificent views that are frequently praised in reviews. The rooms are noted for their spaciousness and cleanliness, with many guests enjoying the modern and comfortable decor. The large and tidy bathrooms complement the well-equipped rooms, ensuring a comfortable stay. While some furnishings and facilities might seem a bit dated, the overall condition of the rooms remains commendable.
The hotel garners appreciation for its stunning location, offering breathtaking vistas and tranquility, essential for a restful retreat. Though the reception might be absent and a few minor repairs needed, guests were generally satisfied with the functional and sufficient room amenities. The staff is highlighted for their friendliness and helpfulness, contributing positively to the overall experience.
Beds were a point of contrasting opinions, as some found the mattresses too soft and worn out. However, this is a minor complaint in light of the positive feedback about the rooms' cleanliness and breathtaking views. The newly renovated bathrooms add a touch of modern comfort to the accommodations. Despite a few isolated issues, Astenturm Hotel emerges as a peaceful haven, ideal for those seeking quiet bliss with a spectacular view.
Beds
Astenturm Hotel offers a sleep experience that has divided opinions among its guests. While some visitors appreciated the beds, praising them as really good and noting the comfortable mattresses, others faced challenges. A recurring theme was the softness of the mattresses, which some guests found too soft and not supportive enough. Disparities in mattress heights on double beds and the tendency for these beds to slide apart added to the mixed feedback. Additionally, a few instances of worn-out or broken under-beds were reported. Accessibility concerns were also mentioned, with one bed being reachable only via a step that wasn't easy to spot. Overall, while some guests found the beds to be nice and comfortable, there is a notable inconsistency in the quality and condition of the mattresses provided.
Cleanliness
Astenturm Hotel boasts a picturesque setting that promises tranquility and an opportunity to connect closely with nature’s ever-shifting moods. Guests appreciate the clean, cozy rooms adorned with beautiful views, offering an inviting retreat for relaxation. The hotel and its rooms often earn praise for their cleanliness, presenting a comforting and tidy environment that enhances the overall experience. Visitors frequently note the spotlessly clean accommodations, accentuating the hotel’s commitment to maintaining high standards of hygiene.
The friendliness of the staff further complements the serene ambiance, adding warmth to each guest’s stay. While many rooms and common areas are kept in pristine condition, there are occasional lapses in housekeeping, which some guests have pointed out. Instances of unclean carpets, moldy coffee machines, and hair in showers have been reported, reflecting areas in need of improvement. Despite these setbacks, the impressive views and clean, functional lodging offer a delightful experience for travelers seeking peace and a picturesque escape.
Staff
Astenturm Hotel earns high marks for its exceptionally friendly and attentive staff, contributing significantly to a positive guest experience. The majority of visitors consistently highlight the amiable and accommodating nature of the team. The staff members, who are often described as super friendly, flexible, and resolution-oriented, provide excellent service, especially during breakfast, where the service is noted as outstanding.
Despite occasional feedback on understaffing and overwhelmed employees, the staff members on-site are seen doing their utmost to maintain a welcoming atmosphere. Guests appreciate the personable and helpful interactions, particularly praising individuals who deliver a relaxed and inviting environment. However, some visitors have noted lapses in hospitality from certain team members. Nevertheless, the consistent presence of friendly personnel seems to foster an overall warm and pleasant stay at the hotel.
3 Star
Nestled in a prime location, Astenturm Hotel is a charming choice for travelers seeking a convenient base for exploration. Its setting offers guests easy access to nearby attractions, enhancing the appeal for those eager to delve into the surrounding area's offerings. Although its classification suggests a moderate level of luxury, reviews hint at untapped potential and room for growth in several aspects.
While the hotel maintains a basic three-star status, some guests have noted minor discrepancies in the expected standards, highlighting areas where improvement could elevate the overall experience. For instance, the comfort of the mattresses has been a point of discussion, indicating that enhancements here could contribute greatly to guest satisfaction.
Similarly, room service is absent, a feature that travelers might commonly anticipate at this level. This absence may prompt visitors to consider dining options outside the hotel, which fortunately, are accessible due to its strategic location.
The breakfast service, particularly during festive periods like Easter, has also been an area in need of refinement. Offering a more varied or enhanced experience could cater better to traditional expectations, especially during special occasions.
Astenturm Hotel exhibits glimpses of potential waiting to be harnessed, and with mindful adjustments, it could more effectively embody the spirit of a three-star establishment, elevating both comfort and service to match its enviable location.
No, Astenturm Hotel doesn't have any pool.
No, a spa isn't available at Astenturm Hotel.
Yes, Astenturm Hotel welcomes dogs.
No, parking facilities aren't available at Astenturm Hotel.