Best Western Plus University Inn
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Summary of reviewsThe Best Western Plus University Inn enjoys a highly favorable location, particularly for visitors to Wake Forest University. Its proximity to key venues and downtown areas, coupled with convenient access to sporting and cultural events, makes it a prime choice for those visiting the area. Despite some suggestions for renovation, guests appreciate the strategic location and commend the staff for their attentive service.
The breakfast offerings are generally well-received, with many guests appreciating the variety and quality of the hot dishes provided. The convenience of an on-site breakfast is a noted advantage, allowing guests to start their day effortlessly. Although there are suggestions for further improvements, particularly regarding the temperature of hot dishes and variety, the breakfast experience is viewed as satisfactory overall, adding to the hotel's positive hospitality.
Rooms at the hotel are praised for being spacious and clean, providing a comfortable retreat after a busy day. While some reviews mention outdated decor and maintenance issues, such as worn furnishings and minor technical glitches, the overall ambiance remains pleasing due to the quality service from the staff. Cleanliness receives mixed reviews, with guests frequently acknowledging clean linens and comfortable accommodations, even amid some noted areas needing attention.
The staff at Best Western Plus University Inn receive consistent accolades for their exceptional service. Notable individuals are frequently mentioned for their friendliness and helpfulness, ensuring guests feel well-cared-for throughout their stay. This professional and welcoming atmosphere significantly enhances the guest experience.
The beds receive varied feedback, with many guests finding them comfortable and conducive to a restful sleep. However, a few guests mentioned issues with bed firmness, which could be a consideration for those preferring softer bedding. Despite these minor drawbacks, the overall consensus remains positive, with guests enjoying a satisfactory sleep experience.
In summary, the Best Western Plus University Inn is a well-located choice for travelers, offering commendable service and comfortable accommodations, despite some areas that could benefit from updates and improvements. The hotel remains a good value with an engaged and friendly staff contributing significantly to a positive overall experience.
Categories
The breakfast offerings are generally well-received, with many guests appreciating the variety and quality of the hot dishes provided. The convenience of an on-site breakfast is a noted advantage, allowing guests to start their day effortlessly. Although there are suggestions for further improvements, particularly regarding the temperature of hot dishes and variety, the breakfast experience is viewed as satisfactory overall, adding to the hotel's positive hospitality.
Rooms at the hotel are praised for being spacious and clean, providing a comfortable retreat after a busy day. While some reviews mention outdated decor and maintenance issues, such as worn furnishings and minor technical glitches, the overall ambiance remains pleasing due to the quality service from the staff. Cleanliness receives mixed reviews, with guests frequently acknowledging clean linens and comfortable accommodations, even amid some noted areas needing attention.
The staff at Best Western Plus University Inn receive consistent accolades for their exceptional service. Notable individuals are frequently mentioned for their friendliness and helpfulness, ensuring guests feel well-cared-for throughout their stay. This professional and welcoming atmosphere significantly enhances the guest experience.
The beds receive varied feedback, with many guests finding them comfortable and conducive to a restful sleep. However, a few guests mentioned issues with bed firmness, which could be a consideration for those preferring softer bedding. Despite these minor drawbacks, the overall consensus remains positive, with guests enjoying a satisfactory sleep experience.
In summary, the Best Western Plus University Inn is a well-located choice for travelers, offering commendable service and comfortable accommodations, despite some areas that could benefit from updates and improvements. The hotel remains a good value with an engaged and friendly staff contributing significantly to a positive overall experience.
Dog Friendly Hotel
This hotel is pet-friendly. It is listed among the best pet-friendly hotels in Winston-Salem.
Hotel with Swimming Pool
The hotel includes a pool, making it a convenient choice for travelers who enjoy swimming or simply relaxing by the water. The pool area is a great place to unwind.
Outdoor Pool
Accessible Hotel
This hotel offers hearing impaired services with TDD phones and physically challenged facilities, including a pool lift. It provides elevator access, wheelchair accessibility, and parking for the physically challenged. Meeting and banquet facilities are also available.
Hotel with Gym
This hotel provides a 24-hour fitness center, allowing guests to work out at any time. The availability of a fitness center around the clock caters to various schedules.
Hotel with Outdoor Pool
Guests at this hotel can enjoy a seasonal outdoor pool, making it a suitable choice for those visiting during warmer months and looking to swim outdoors.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Business Hotel
4-Star Hotel
Guest Reviews
Nestled conveniently in a vibrant area, the Best Western Plus University Inn boasts an excellent location, particularly for those visiting Wake Forest University. Its proximity to the university makes it an ideal choice for guests attending sporting events, graduations, or other campus-related activities. The hotel is situated near the sports complexes, football stadium, and coliseum, offering easy access to various venues directly across the street. This advantageous position allows guests to enjoy the convenience of being close to key locations without the hassle of long commutes.
In addition to its strategic location near the university, the hotel enjoys easy access to downtown and is also not far from a beach, making it a versatile choice for travelers interested in exploring the broader area. While the location receives high praise, it's also mentioned that the hotel could benefit from some renovation to enhance the overall experience. Nevertheless, guests appreciate the accommodating nature of the location and commend the staff for their service.
The breakfast experience at Best Western Plus University Inn receives a mixed reception, though positive comments prevail. Guests generally find the breakfast offering to be quite good, appreciating the hot dishes and the variety of options available. The breakfast bar is often described as amazing and generous, providing an array of choices that pleasantly surprises visitors. Many guests emphasize the convenience of having breakfast on-site, saving them the need to search for morning eateries.
The location of the hotel, close to prominent venues, adds extra convenience for guests attending events nearby. Several reviews highlight the spacious setting and comfortable accommodations, making it a good spot for a restful night's sleep followed by a satisfying breakfast.
However, some guests note that the breakfast could benefit from improvements, such as ensuring the hot foods are served at the right temperature and expanding the variety, including more staples like bacon or sausage. Issues with equipment, like the juice machine, and occasional inconsistency in replenishing breakfast items are also mentioned. Despite these occasional drawbacks, the general consensus is that the breakfast experience meets expectations and complements the overall hospitality of the hotel.
Located close to the university, 'Best Western Plus University Inn' offers a mix of experiences when it comes to its rooms. Some guests noted the rooms as being comfortable, clean, and spacious, providing a nice and cool environment for relaxation after a long day. Several appreciated the helpfulness of the evening and night staff, which added a touch of quality to their stay.
However, guests have also pointed out areas where improvement is needed. The hotel's decor and features appear somewhat dated, with noticeable wear and tear on carpets, beds, and furnishings. Bathrooms often felt cramped and in need of renovation, with issues ranging from leakage to broken fixtures like shower heads. Maintenance hiccups, such as non-functional electronics and noisy air conditioning units, also detracted from the comfort of some accommodations. Despite these challenges, the positive aspects of the spacious and clean rooms, along with the quality service from staff, provided a balanced perspective in the guest experience.
The guest reviews for the beds at the Best Western Plus University Inn present a variety of perspectives. Many guests found the beds to be comfortable, describing them as very comfortable, nice, and soft, contributing to an overall enjoyable experience. However, some guests noted issues with the firmness of the beds, describing them as rock solid or too hard, which might cause discomfort for some individuals. Despite this, the general consensus leans towards a positive sleeping experience, although a few guests mentioned missing comforters.
The Best Western Plus University Inn receives mixed reviews regarding cleanliness. On a positive note, many guests find the hotel clean and comfortable, highlighting clean sheets, towels, and rugs, albeit in slight disrepair. The hotel staff is frequently mentioned as exceptional, adding to the overall positive experience. The facility's cleanliness and proximity to the fairgrounds are also appreciated by some. However, several issues are noted, including outdated amenities and cleanliness concerns, such as an old band-aid remaining on the floor for days and an unpleasant smell in certain areas. While the hotel is dog-friendly, the noise from barking dogs can be disruptive, and there have been instances of no clean towels being available. Despite these issues, many guests still consider the hotel a good value.
Visitors to the Best Western Plus University Inn are consistently impressed by the exceptional service provided by the hotel staff. From the moment guests check in, they encounter a professional and welcoming atmosphere, often highlighted by individuals like Jacob and Cheryl, who are mentioned for their friendliness and assistance. Guests find the staff to be not only accommodating and kind but also prompt and professional in handling requests and inquiries. Whether it's a simple request for more apples at breakfast or the overall experience during a stay, the staff's helpful and friendly demeanor contributes greatly to a positive experience, making guests feel well-cared-for throughout their visit.
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Location
In addition to its strategic location near the university, the hotel enjoys easy access to downtown and is also not far from a beach, making it a versatile choice for travelers interested in exploring the broader area. While the location receives high praise, it's also mentioned that the hotel could benefit from some renovation to enhance the overall experience. Nevertheless, guests appreciate the accommodating nature of the location and commend the staff for their service.
Breakfast
The location of the hotel, close to prominent venues, adds extra convenience for guests attending events nearby. Several reviews highlight the spacious setting and comfortable accommodations, making it a good spot for a restful night's sleep followed by a satisfying breakfast.
However, some guests note that the breakfast could benefit from improvements, such as ensuring the hot foods are served at the right temperature and expanding the variety, including more staples like bacon or sausage. Issues with equipment, like the juice machine, and occasional inconsistency in replenishing breakfast items are also mentioned. Despite these occasional drawbacks, the general consensus is that the breakfast experience meets expectations and complements the overall hospitality of the hotel.
Rooms
However, guests have also pointed out areas where improvement is needed. The hotel's decor and features appear somewhat dated, with noticeable wear and tear on carpets, beds, and furnishings. Bathrooms often felt cramped and in need of renovation, with issues ranging from leakage to broken fixtures like shower heads. Maintenance hiccups, such as non-functional electronics and noisy air conditioning units, also detracted from the comfort of some accommodations. Despite these challenges, the positive aspects of the spacious and clean rooms, along with the quality service from staff, provided a balanced perspective in the guest experience.
Beds
Cleanliness
Staff
Yes, Best Western Plus University Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus University Inn.
Yes, Best Western Plus University Inn welcomes dogs.
No, parking facilities aren't available at Best Western Plus University Inn.
Yes, Best Western Plus University Inn has a gym.
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