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Summary of reviewsAmericas Best Value Inn Winston-Salem offers a convenient location for travelers, with easy access to major attractions, highways, restaurants, and essential amenities. Guests appreciate its strategic position near food stores and the airport, although some express concerns about safety in the surrounding area. The hotel's proximity to freeway access makes it a practical choice for those traveling through Winston-Salem.
While breakfast at the hotel has mixed reviews, some guests enjoyed quick service and a variety of options, particularly the waffles. However, many expected more from the breakfast offerings, calling for improvements in consistency and selection.
The rooms offer a varied experience. Positively, they are generally spacious and equipped with comfortable beds, contributing to restful stays. Some rooms are newly renovated, providing decent accommodations with useful amenities. Nevertheless, issues such as outdated furnishings, cleanliness lapses, maintenance problems, and unusual odors are noted, indicating a need for attention to enhance guest comfort.
Regarding cleanliness, while the lobby is presentable and some rooms are fresh-smelling, there are significant concerns about hallways and overall hotel cleanliness. Guests have reported serious issues such as grime, mold, and unpleasant odors, suggesting a need for substantial improvement in this area.
The staff receive high praise for their friendliness and helpfulness, with specific individuals like Mr. V, Christy, and Bernice noted for their professionalism. Despite occasional interactions perceived as rude, the positive and accommodating nature of the staff often mitigates other difficulties faced by guests.
Parking at the hotel is ample and conveniently located near the entrance, but safety concerns exist due to loitering, broken glass, and trash, causing unease among guests regarding vehicle security.
Overall, the beds have been a highlight for many guests, praised for their comfort and size. Despite occasional concerns about worn mattresses or minor issues, most reviews reflect satisfaction with the restful sleep provided.
In summary, Americas Best Value Inn Winston-Salem boasts a strategic location and friendly staff, with comfortable beds enhancing the guest experience. However, substantial improvements are needed in areas such as breakfast consistency, room maintenance, cleanliness, and parking safety to boost overall satisfaction. Show more
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Categories
Dog Friendly Hotel
This hotel is pet friendly.
Hotel with Parking
Guests benefit from free parking at this hotel, including free parking for cars, buses, and trucks. Accessible parking is also provided.
3-Star Hotel
This hotel offers budget-friendly accommodations. It provides essential amenities for travelers seeking affordable lodging options.
Hotel with Outdoor Pool
Included in lists of hotels with pools, this hotel offers an outdoor pool facility for guests seeking to swim outdoors.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Room Types
King Room - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Room - Non-SmokingThe spacious double room offers air conditioning and heating, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Suite - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower. The suite provides heating. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe spacious double room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
Guest Reviews
Location
Located with convenience in mind, Americas Best Value Inn Winston-Salem offers travelers easy access to key attractions and essential amenities. It is particularly appreciated for its proximity to major highways, making it an ideal choice for those attending events or meetings nearby. Guests note that it is well-situated near various restaurants, gas stations, and stores, with many options within walking distance. The hotel is also positioned conveniently for accessing food stores, ATMs, and the airport. While some reviews highlight concerns about the surrounding area's safety, many guests prioritize the hotel's strategic location relative to their destinations. With the benefit of easy freeway access, it's a practical choice for those on travel routes passing through Winston-Salem.
Breakfast
The breakfast experience at Americas Best Value Inn Winston-Salem appears to be inconsistent based on guest feedback. Some guests describe the breakfast as good, quick, and featuring a nice variety of options, with waffles being a highlight. However, many reviews express dissatisfaction, noting that breakfast offerings were minimal and not as advertised, with limited choices like cereal and instant oatmeal. Some guests even reported no breakfast available during their stay. The breakfast presentation seems to need improvement, as guests expected more selection and a consistent service. While positive remarks highlight certain aspects like the waffles, the overall impression suggests room for enhancement to meet guest expectations consistently.
Rooms
The rooms at America's Best Value Inn Winston-Salem offer a mix of impressions from guests, with some positive aspects alongside notable concerns. On the plus side, many visitors have found the rooms spacious and equipped with comfortable beds, contributing to a restful experience. For the most part, some rooms appear newly renovated and generally clean, providing a basic yet decent accommodation with adequate amenities such as good-sized beds and a fridge.
However, several reviews highlight areas needing attention. Issues such as outdated furnishings, and occasional cleanliness lapses, including dust and stains, have been mentioned. There are reports of maintenance issues affecting guest comfort, including draining problems in showers, leaking toilets, and non-functional TVs. Some guests have noted unusual odors, including mold and smoke, which detract from the otherwise clean appearance.
While the hotel staff receive praise for their friendliness, the functioning of room access has been problematic, with some keys failing to work and guests facing challenges in accessing their rooms. Additionally, experiences with facilities like the elevator were less than ideal for some, raising safety concerns.
Overall, while the rooms provide a comfortable and reasonably clean space in some instances, attention to maintenance and cleanliness is needed to enhance the overall guest experience at the hotel.
Beds
The beds at Americas Best Value Inn Winston-Salem have generally received favorable feedback from guests. Many have praised the beds as big, soft, and particularly comfortable, making for a restful sleep. Several guests found the beds to be a highlight of their stay, noting their satisfaction with the comfort they provided. However, there have been some contrasting opinions, with a few guests experiencing discomfort, with concerns like mattresses being worn or too small pillows for king-sized beds affecting sleep quality. Instances of minor issues, such as hair in the bed and bed frames not fitting the mattresses, were also noted. Despite these occasional drawbacks, the majority of reviews indicate that guests often find the beds to meet their needs for comfort and relaxation.
Cleanliness
Located in Winston-Salem, Americas Best Value Inn presents a mixed experience in terms of cleanliness. While the lobby is noted for being clean and presentable, and some guests appreciated their rooms being clean with fresh smells, the overall cleanliness of the hotel has raised concerns among many visitors. Several reviewers highlighted serious issues such as unclean hallways and rooms, unpleasant odors, and visible grime and mold. The carpets in the halls have been described as dirty, and certain areas give off strong, undesirable smells, including marijuana and urine. Despite being under renovation, the entire facility struggled with consistent cleanliness, as indicated by stained and dusty surfaces, and issues such as clogged bathtubs and broken fixtures.
The property has been criticized for having rooms infested with roaches and being in an area that some guests perceived as unsafe. Maintenance appears neglected, resulting in smelly carpets, faulty bathroom lights, and generally outdated decor. These widespread cleanliness issues have led many guests to find their stay less than satisfactory, even prompting some to leave before their booking ended. Though some aspects of the hotel, such as staff interaction and hot water availability, received positive remarks, the overarching theme from guest reviews reflects a need for substantial improvements in cleanliness and overall upkeep at the Americas Best Value Inn Winston-Salem.
Staff
At the Americas Best Value Inn in Winston-Salem, the staff generally received positive feedback from guests, creating a welcoming atmosphere for many visitors. Customers frequently praised the front desk personnel for their friendliness and helpfulness, with special mentions of individuals like Mr. V, Christy, and Bernice, who were noted for their professionalism and accommodating nature. The receptionists and managers were often highlighted for their willingness to assist and make guest experiences more pleasant, with some going the extra mile by upgrading rooms and quickly addressing concerns.
Although the overall sentiment about the staff was favorable, there were a few instances where guests encountered rude interactions or found the staff less knowledgeable than expected. Despite these occasional issues, many visitors found the staff to be the standout feature of their stay, describing them as essential to mitigating other difficulties they faced during their visit. Overall, while some inconsistencies remain, the human touch at this hotel appears to be a key factor in enhancing guest satisfaction.
Parking
The parking situation at Americas Best Value Inn Winston-Salem seems to be a topic of mixed sentiments among guests. On the positive side, visitors noted that parking was plentiful and conveniently close to the entrance, providing easy access to the hotel. However, there are several safety concerns. Some guests reported loitering in the parking area, with groups of people loudly hanging out, making it feel less secure. The presence of broken glass, trash, and surrounding homeless individuals added to the uneasy atmosphere, leading some to question the safety of leaving their vehicles there. Additionally, there were instances when paying guests struggled to find available parking spots. These challenges were balanced by a generally clean environment, but the parking safety issues remained a significant concern.
Yes, Americas Best Value Inn Winston-Salem has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Americas Best Value Inn Winston-Salem.
Yes, Americas Best Value Inn Winston-Salem welcomes dogs.
Yes, parking facilities are available at Americas Best Value Inn Winston-Salem.
Yes, Americas Best Value Inn Winston-Salem has a gym.