5-Star Hotels with Swimming Pool in Winfield

Delta Hotels by Marriott Grand Okanagan Resort is highly praised for its prime location on the waterfront in downtown Kelowna. Guests appreciate the easy access to a variety of restaurants, ATMs, museums and other local attractions, as well as the stunning lake views from the rooms. The tranquil environment and friendly staff enhance the overall experience, making it a standout choice for travelers.

The breakfast offerings at the hotel receive generally positive feedback with guests commending the good variety and the option to dine outdoors on the patio at Oak and Cru. However, some found the breakfast to be pricey and reported occasional issues, such as incorrect charges and less satisfactory food quality when ordered via room service.

The rooms are often described as clean, spacious, bright and comfortable with many guests highlighting the comfy beds and great lounging chairs. The hotel's facilities, including the pool and on-site restaurant, add to the convenience and enjoyment of the stay. Nevertheless, some guests encountered issues with room size, layout and noise, especially those above the bar. A few guests mentioned cleanliness concerns and an outdated appearance in certain rooms, emphasizing the inconsistency in room quality.

Cleanliness throughout the hotel often meets guests' expectations with many noting the cleanliness of the rooms and common areas. However, there are occasional reports of lapses in cleaning, particularly in bathrooms with some guests finding mold and dust.

The staff at the hotel are frequently lauded for their friendliness, efficiency and helpfulness, particularly around the pool area and in addressing special requests. While the majority of interactions are positive, some guests experienced slow check-ins and felt that the staff could be more accommodating to children.

The pool area is generally well-received, offering both indoor and outdoor options along with poolside drinks and food service. Some guests mentioned that the outdoor pool is smaller than expected and access can be limited during peak times.

Parking at the resort is a notable point of dissatisfaction with many guests finding the fees high and citing issues such as parking fines and limited security. Despite the premium cost, the parking facilities are not perceived as secure or spacious.

Finally, many guests find the beds to be very comfortable, although there are mixed reviews regarding their condition and firmness. Some guests encountered issues with old or sagging mattresses, indicating a need for better maintenance.

Overall, Delta Hotels by Marriott Grand Okanagan Resort offers a largely positive experience, bolstered by its excellent location, friendly staff and comfortable accommodations, though a few areas such as room quality, breakfast pricing and parking could benefit from improvements.