4-Star HotelThis hotel offers a comprehensive luxury experience with a large casino, six on-site restaurants, four bars, an indoor pool, a sauna, and a fitness center. The spacious rooms feature contemporary design, premium bedding, and luxurious marble-clad bathrooms with separate soaker tubs, ensuring a high-quality and comfortable stay.
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Summary of reviews related to the '4 Star' categoryCaesars Windsor Hotel and Casino garners mixed reviews from guests with several aspects standing out in terms of praise and critique. The hotel itself is consistently described as beautiful, clean and luxurious with the added benefit of being very spacious. The staff receives positive mentions for their niceness and the hotel's cleanliness is highlighted repeatedly. Guests appreciate the exceptional food and drink options available and the valet parking service is often noted as excellent.
On the other hand, there are areas where guest experiences have fallen short of expectations. Some reviews point out the lack of basic amenities such as toothpaste, slippers and robes, which is disappointing considering the price point. Housekeeping standards appear inconsistent with reports of rooms not being cleaned or receiving fresh towels during the stay. The condition of the bathroom in some cases, such as crumbling tiles and empty shower soap dispensers, is also a noted issue.
The waterfront location receives a nod of approval for its appeal and the fitness center meets the standards of a four-star establishment. However, despite these positive aspects, some guests feel that the overall experience does not fully align with what one might expect from a four-star hotel, especially during peak times like summer festivals.
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