SureStay Plus by Best Western Windsor

Windsor 42.28563000, -83.01782800 , 2530 Ouellette Ave. (Show on Map)
7.0
Good


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Summary of reviewsThe Howard Johnson Plaza by Wyndham Windsor enjoys a commendable location, providing guests with easy access to Windsor’s major attractions, downtown area and the waterfront. The close proximity to the Windsor-Detroit border and efficient travel routes enhance its appeal, particularly for cross-border travelers and those on business trips. The strategic positioning near the highway, expressway and a variety of dining and shopping options simplifies exploring and commuting.

The hotel's breakfast offerings are positively received for its cleanliness and courteous staff, featuring a variety of options such as bagels, waffles, cereals and fruits. However, there are suggestions for more variety and improved management of the breakfast area with occasional reports of supplies running out or limited choices due to pandemic-related adjustments.

Guests also appreciate the rooms, particularly the newly renovated ones, which are described as clean, comfortable and modern with spacious layouts. However, there are some concerns about dated fixtures, cleanliness in common areas and discrepancies between the advertised and actual room conditions. Despite these concerns, the clean environment, recent updates and cozy beds garner positive feedback.

Cleanliness overall receives mixed reviews. While many note the rooms and bathrooms as exceptionally clean and well-maintained, some express concerns over cleanliness in common areas and specific instances of dust and mold. Nevertheless, the property’s tidy appearance and clean rooms are highlighted as attractive features.

The staff at Howard Johnson Plaza by Wyndham Windsor are frequently praised for their friendliness and helpfulness, creating a pleasant and accommodating atmosphere for guests. While most experiences are positive, there are sporadic reports of less friendly interactions.

WiFi experiences are varied with some guests noting good connectivity, while others report weak or inconsistent signals. Still, it's seen as adequate for general use by many visitors.

For family stays, the hotel provides sufficient comfort and service, though it lacks specific children’s activities or entertainment setups. Guests appreciate the comfortable rooms and accommodating staff, but families seeking kid-focused amenities might find it lacking.

Bed comfort stands out as a distinctive positive feature with numerous guests praising the cozy, clean beds for an excellent night’s rest. Despite a few mentions of older mattresses and soundproofing issues, the comfort of the beds significantly enhances the overall stay experience.

The hotel is a solid choice for business travelers, thanks to its strategic location, practical in-room amenities and helpful staff. It offers good value for money and facilities conducive to work-related needs, like ample parking, lower-level rooms with practical furniture and the option for a late checkout.

In conclusion, the Howard Johnson Plaza by Wyndham Windsor provides a convenient, comfortable and friendly environment with room for improvement in some areas. The location, staff service and comfortable beds are key highlights contributing to a pleasant stay.
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Hotel for Honeymoon

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Business Hotel

Cheap Hotel

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Room Types
Queen Room with Two Queen Beds - Non-Smoking The spacious quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This quadruple room offers heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Room - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.

King Suite with Jetted Tub - Non-Smoking This suite's standout feature is the hot tub. The spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This suite features heating and a flat-screen TV with cable channels.

King Suite with Two King Beds - Non-Smoking The spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This suite offers heating and a flat-screen TV with cable channels.

Guest Reviews
7.0
Good
Location
Howard Johnson Plaza by Wyndham Windsor boasts a commendable location for visitors seeking convenience and accessibility. Situated within 30 minutes of all major points of interest in Windsor, this hotel provides hassle-free access to the downtown area, waterfront and various tourist attractions. The proximity to Tim Hortons is a notable perk, ensuring guests can quickly grab coffee and snacks. Furthermore, the hotel’s central placement offers good access to malls, restaurants and the nearby casino.

For those needing to travel to Detroit, the location is strategically close to the Windsor-Detroit border and customs, making it especially beneficial for cross-border travelers. Accessibility is a highlight with the expressway and tunnel nearby, facilitating easy travel both to and around the city.

Guests have expressed that the location is excellent for both leisure and business purposes, noting its convenience for getting around the city and reaching specific destinations effortlessly. The easy access to the highway simplifies travel plans, whether arriving by car or seeking to explore further afield.

Overall, the Howard Johnson Plaza by Wyndham Windsor offers a well-situated base for exploring Windsor, providing functional and clean accommodations with friendly staff to ensure a pleasant stay.

Breakfast
Howard Johnson Plaza by Wyndham Windsor receives a mix of feedback regarding its breakfast offerings, which is complimentary and praised for its cleanliness, friendly staff and decent selections. Many guests found the breakfast to be satisfying with a variety of options including bagels, toast, waffles, cereals, yogurt, fruits, muffins, boiled eggs and beverages such as juice and coffee. The hearty and continental breakfast options were appreciated by some, while the ability to make waffles added a fun touch to the mornings.

However, there are recurring comments about the breakfast being somewhat basic with limited choices and lacking variety. Other guests mentioned that it could be better, suggesting the addition of items like fresh vegetables, toast and jam. The breakfast area itself was occasionally described as awkward and cramped with reports of supplies running out quickly or tables not being wiped down properly. Some also noted that it was the same every day and suggested extending the hours to 10:30 a.m.

A few reviewers highlighted issues such as spoiled milk and an unpleasant smell in the breakfast area. The COVID-19 pandemic has also impacted the offerings with some guests experiencing very minimal breakfast options packaged in bags.

Overall, while many found the breakfast adequate and a nice bonus, it could benefit from more variety and better management of the dining area. Despite these mixed reviews, the complimentary breakfast remains a valued feature for travelers, especially alongside the free parking and friendly staff.

Rooms
Howard Johnson Plaza by Wyndham Windsor seems to offer a mixed experience when it comes to its rooms. Many guests appreciated the recently renovated rooms, describing them as clean, neat, bright, modern and comfortable. Spacious layouts and fresh linens in some rooms were a plus for several visitors. The cleanliness standards were generally high with multiple mentions of spotless bathrooms and rooms that were well-maintained. Newly remodeled accommodations and good-sized, quiet rooms add to the positives. Some guests also enjoyed the cozy and comfortable beds.

However, there were numerous reports about dated and worn-out rooms. Complaints included moldy ceilings, outdated bathroom fixtures, broken furniture and musty smells. In some cases, the rooms were described as very small and tight with a lack of basic amenities like chairs. Cleanliness was a concern for several guests who found hairs, dust and sticky carpets. Issues such as not enough lighting, malfunctioning window closures and poorly secured toilets were also mentioned. Guests noted discrepancies between the photos and the actual room conditions, leading to some disappointment. Despite these drawbacks, the overall sentiment indicates that the hotel provides decent accommodation with room for improvement.

Beds
Travelers have spoken and it's clear that a stay at Howard Johnson Plaza by Wyndham Windsor means enjoying some very comfortable beds. Numerous guests have praised the bed as being comfortable with many even labeling their sleep experience as amazing or one of the best they’ve ever had. Crisp, clean sheets and neatly arranged linens also contribute to the overall positive impression of the hotel’s bedding. Some rooms boast new and comfy beds, making it easy for guests to relax after a long day.

However, while the comfort of the beds stands out, there are a few less favorable notes about the hotel experience. Some guests mentioned older, narrow or broken mattresses and outdated rooms with soundproofing often being an issue. Despite some pillows and comforters not meeting expectations, the consistently positive feedback on bed comfort significantly enhances the accommodation experience at this hotel.

In essence, if a good night's rest in a clean, cozy bed is a top priority, Howard Johnson Plaza by Wyndham Windsor is a reliable choice according to many satisfied guests.

Cleanliness
Howard Johnson Plaza by Wyndham Windsor receives mixed feedback regarding cleanliness with numerous guests highlighting positive aspects. Several reviews emphasize clean and comfortable rooms with one mentioning clean, modern and comfortable accommodations. Many guests appreciate the clean environment, freshly painted walls and well-lit spaces. Housekeeping efforts shine through in clean floors, towels, face cloths and overall property maintenance with multiple mentions of clean rooms and bathrooms.

However, some areas exhibit shortcomings. Common areas and hallways appear to lack cleanliness with complaints about dirty carpets, musty smells and excessive odor of cannabis. The hotel seems to struggle with consistent maintenance, evident in worn-out hallways, outdated facilities and specific issues like dirty vents, mold and dust accumulation. Displeasure is evident in areas like bathrooms with minimal lighting and black mold, making some guests feel the property needs significant updates and better upkeep.

Despite these issues, the clean rooms and tidy environment leave a positive impression on many guests, making it a largely acceptable choice for travelers prioritizing cleanliness in their accommodations.

Staff
Howard Johnson Plaza by Wyndham Windsor showcases a predominantly positive experience with its staff based on guest reviews. Many patrons praise the hotel staff for their friendliness and helpfulness, notably emphasizing the professionalism and courteous demeanor of the front desk team. Guests frequently describe interactions with staff as pleasant, polite and accommodating, highlighting the exceptional support received throughout their stay. Specific mentions indicate that front desk clerks were consistently accommodating and responsive to requests with a commendable effort from staff to resolve any issues that arose. The cleaning staff also received commendations for their efficiency and thoroughness.

However, there were instances where some guests encountered less favorable experiences, mentioning occasional rudeness and unresponsive behavior from certain staff members, which underscores room for improvement in consistency. Overall, the general consensus points to a team that is largely dedicated to providing excellent service with numerous mentions of friendly and helpful staff making guests' experiences more enjoyable.

Wi-Fi
Guest reviews of Howard Johnson Plaza by Wyndham Windsor present a mixed picture regarding the hotel's wifi. While several guests appreciated the good wifi in their rooms and noted that it was in order, others reported issues such as a weak signal, slow speeds and inconsistent access. Some guests had a positive experience with wifi in common areas and found it to be better after raising complaints. However, there were also mentions of limited access and occasional inability to connect at all. Overall, opinions vary, but there have been both satisfactory and subpar experiences with the hotel's wifi services.

Family
Guests generally appreciated the clean rooms and the friendly staff at Howard Johnson Plaza by Wyndham Windsor. However, the hotel appears not to be specifically set up with activities for kids. While families did find comfort in the rooms and found the service accommodating, the focus seems to be on providing a pleasant stay rather than offering dedicated family or children's activities. The atmosphere and amenities were satisfactory, but there were no specific setups for family-oriented entertainment to enhance the experience for children.

Business
The Howard Johnson Plaza by Wyndham Windsor is highly recommended for business travelers due to its excellent service and wallet-friendly prices, offering great value for money. Lower level rooms come equipped with practical furniture that supports effective work planning. The hotel excels in maintenance, especially commendable during Covid-19 times. The staff are described as helpful, enhancing the overall experience for guests on business trips or overnight stays. The hotel's strategic location offers close proximity to downtown restaurants and attractions and guests appreciate the ample parking space. Additionally, the possibility of a late checkout at 12 pm adds to the convenience for business travelers.


No, SureStay Plus by Best Western Windsor doesn't have any pool.

No, a spa isn't available at SureStay Plus by Best Western Windsor.

No, SureStay Plus by Best Western Windsor doesn't allow dogs.

No, parking facilities aren't available at SureStay Plus by Best Western Windsor.

No, SureStay Plus by Best Western Windsor doesn't have a gym.

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