Holiday Inn Express Windsor Waterfront by IHG

Windsor 42.31959700, -83.03941600 , 33 Riverside Drive East (Show on Map)
8.1
Very Good


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Summary of reviewsThe Holiday Inn Express Windsor Waterfront by IHG, stands out for its prime location along the Detroit River, offering breathtaking views of the river and the Detroit skyline. Its convenient position provides easy access to downtown Windsor’s dining options, bars, nightclubs, parks and casino. The hotel’s blend of a tranquil yet central setting makes it an ideal base for both relaxation and exploration, solidifying its status as a top choice for visitors to Windsor.

Guests frequently commend the hotel for its clean, modern rooms and exceptional cleanliness. The accommodations are spacious, well-organized and feature updated amenities with many rooms offering stunning river views. Daily housekeeping ensures that the pristine condition of rooms is maintained, which, paired with the contemporary decor and immaculate bathrooms, enhances the overall comfort and pleasant ambiance.

The breakfast experience at the hotel is predominantly positive, praised for its wide variety of options, including a pancake maker, scrambled eggs, sausages, French toast and healthier choices like fresh fruit and yogurt. Guests find the breakfast to be a great value, efficiently managed by attentive staff. Despite some minor critiques regarding the need for more fresh fruit and better labeling, the breakfast is generally considered a delightful start to the day.

The staff at the Holiday Inn Express Windsor Waterfront receive high praise for their friendliness, courteousness and attentiveness. Guests specifically applaud the front desk and housekeeping staff for their efficient service and personal touches. This exceptional customer service significantly enhances the overall guest experience, making visitors feel valued and well-cared-for.

While the pool receives mixed reviews—praised for its warmth but criticized for occasional cloudiness and limited access—the beds consistently garner commendation for their comfort. Guests frequently describe the beds and pillows as very comfortable, contributing to restful sleep and overall room comfort.

In summary, the Holiday Inn Express Windsor Waterfront by IHG, excels in its prime location, cleanliness, modern accommodations, delightful breakfast and exceptional service, making it a reliable and enjoyable choice for visitors to Windsor.
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Categories
Dog Friendly Hotel
This hotel is dog-friendly, welcoming both dogs and cats. There is a park across the street which is convenient for pet owners. Pets must be crated if left unattended in rooms and there is an additional fee of CA$30 charged every 3 nights.

3-Star Hotel
This hotel is ideally located near Caesars Windsor and offers stunning Detroit River skyline views. Guests highlight the excellent staff and clean facilities. It also features an indoor pool and fitness center.

Hotel for Honeymoon

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
2 Queen Standard Room City View Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

One-Bedroom Suite with River View This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard King Room with River View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit offers 1 bed.

Standard Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Standard King Room with City View Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Standard Queen Room with River View Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

Queen Room - Hearing Accessible Roll in Shower/Non-Smoking This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

One-Bedroom Suite with River View - High Floor The unit offers 2 beds.

Standard Room with Two Queen Beds and Partial River View The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
The Holiday Inn Express Windsor Waterfront by IHG, boasts a prime location along the Detroit River, offering guests breathtaking views of the river and the Detroit skyline. Conveniently situated, it provides easy access to downtown Windsor with numerous dining options, bars and nightclubs just a short walk away. The hotel’s proximity to the casino, parks and various recreational activities makes it an attractive choice for visitors.

Guests frequently commend the location for its accessibility, being close to main roads, the USA border and just steps from popular venues, including Ford Field and the riverfront walkway. The tranquil yet central setting makes it an ideal spot for both relaxation and exploration.

In addition to location, visitors appreciate the scenic river views available from many rooms. The combination of beautiful vistas and closeness to amenities such as the casino and restaurants ensures a comfortable and enjoyable stay. The hotel’s central, waterfront position, coupled with its friendly staff and good services, solidifies it as a top choice for those visiting Windsor.

Breakfast
Reviews of the breakfast at the Holiday Inn Express Windsor Waterfront highlight a predominantly positive experience with some room for improvement. Guests frequently praised the wide variety of options available, noting that the breakfast was better than expected for Canadian standards. Highlights included the pancake maker and a rich assortment of food choices, from scrambled eggs, sausages and French toast to healthier options like fresh fruit and yogurt. Many described the breakfast as delicious, tasty and even extraordinary, emphasizing its diverse offerings.

A common sentiment was that the breakfast was a great value, especially since it was included in the stay. Guests appreciated the attentive and friendly staff who managed to restock items efficiently during busy times, keeping the breakfast area well-maintained and guests satisfied. The cozy and comfortable seating in the breakfast lounge also received positive remarks.

However, some guests mentioned the need for more fresh fruit options and better labeling in the breakfast space to reduce mess and confusion. Others felt the selection could be improved for vegetarians or those seeking low-carbohydrate options. There were also comments about the breakfast area being small and crowded, especially when large groups were present.

Overall, the breakfast was deemed excellent by many with its rich variety and quality making it a wonderful start to the day, despite a few critiques and suggestions for improvement.

Rooms
Holiday Inn Express Windsor Waterfront by IHG, receives high praise for its clean, modern rooms. Guests consistently note the cleanliness and comfort of the accommodations with several reviews mentioning spacious, well-organized layouts that meet expectations. The rooms often feature modern decor and updated amenities, including immaculate, well-appointed bathrooms.

Some rooms provide stunning river views, which many guests appreciated, adding an extra touch to their stay. The hotel also offers efficient service with staff quick to address concerns such as missing amenities or room changes.

However, a few guests found the rooms to be on the smaller side, particularly those with two queen beds or standard rooms. There were occasional issues with room allocation and ventilation and some reviewers mentioned dated bathroom fixtures or slight odors.

Despite these minor drawbacks, the overall consensus is that the hotel provides a comfortable, pleasant stay with clean, modern facilities, excellent service and beautiful views, making it a reliable choice for visitors to Windsor.

Beds
The Holiday Inn Express Windsor Waterfront by IHG, consistently receives positive feedback about its beds from guests. Reviews frequently highlight that the beds are notably comfortable with many guests describing them as very comfy, super comfy and even outstanding. The comfort extends to the pillows and linens, which are also praised for their quality. Many guests found their beds perfect for a good night's sleep, noting the beds and pillows as particularly soothing.

Guests appreciate the cleanliness of the bedding and rooms, adding to the overall sense of comfort. The beds are often mentioned as a key factor in making the rooms very comfortable. Some guests even mentioned specific benefits like the bed being perfect for their back or the choice of pillow types aiding in their sleep.

However, a few guests did mention that the beds were either too soft or too hard for their liking and the queen beds were noted to be a tight fit by some. Additionally, the comfort of the pullout couch was questioned by a few. Despite these minor critiques, the overwhelming consensus is that the beds at this hotel greatly contribute to a restful and pleasant stay.

Cleanliness
Holiday Inn Express Windsor Waterfront by IHG, consistently impresses guests with its outstanding cleanliness. Reviews highlight that the hotel is very clean and quiet and rooms are not only clean but also modern and comfortable. Guests frequently mention the clean and well-maintained environments throughout the property. Daily housekeeping ensures that everything remains tidy and the staff is both friendly and efficient in their service.

While most areas, including rooms and bathrooms, are kept in exceptional condition, there are a few mentions of minor issues such as shower tracks needing cleaning and some unpleasant smells in certain rooms. However, these instances seem to be exceptions rather than the rule.

Overall, guests feel at ease and well-cared-for in the clean, modern and comfortable accommodations provided by the Holiday Inn Express Windsor Waterfront.

Staff
Guests at the Holiday Inn Express Windsor Waterfront by IHG, have generally highlighted the exceptional service provided by the staff. Numerous reviews commended the team for their friendliness, courteousness and attentiveness. Many visitors specifically praised individual staff members, such as Neema and Wahim at the front desk, for going above and beyond to assist guests. The housekeeping staff also received positive remarks for their efficiency and attention to detail. Guests appreciated the warm welcome and pleasant demeanor of the reception and breakfast teams.

While the majority of comments were overwhelmingly positive, a few guests noted inconsistencies with some staff members at the front desk and breakfast area, mentioning that they were not always friendly or welcoming. Despite these occasional concerns, the overall impression was that the staff contributed significantly to a pleasant stay, offering excellent customer service and making guests feel valued and accommodated. The hotel’s well-maintained facilities coupled with the helpful staff made the experience enjoyable for most visitors.

Pool
The pool at the Holiday Inn Express Windsor Waterfront received mixed feedback from guests. While some appreciated that the pool was nice and warm and noted that kids enjoyed it, other reviews mentioned that the pool water appeared unexpectedly cloudy and unclean. There were also several complaints about the pool being frequently closed or not functioning, which led to disappointment, especially among younger guests. Additionally, limited pool access appeared to be a common concern for visitors.


Yes, Holiday Inn Express Windsor Waterfront by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Holiday Inn Express Windsor Waterfront by IHG.

Yes, Holiday Inn Express Windsor Waterfront by IHG welcomes dogs.

No, parking facilities aren't available at Holiday Inn Express Windsor Waterfront by IHG.

Yes, Holiday Inn Express Windsor Waterfront by IHG has a gym.

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